BAD_POOL_HEADER BSOD - Windows 10 x64

leprkon · Dec 7, 2015

hey there!

Ran across you guys when I was helping my girlfriend's dad with his computer. He upgrade to windows 10 a few months ago and I had done something in the past to get rid of the BAD_POOL_HEADER BSOD, but it has since returned.

Here are the information and the files that you guys requested.

· OS - Windows 10
· x64
· I believe that the original OS was Windows 7
· The original OS was pre-installed
· I am not entirely sure how old the hardware is
· The update to Windows 10 was a few months ago if I remember correctly
· CPU - AMD Phenom II X6 1045T
· Video Card - AMD Radeon 5670
· MotherBoard - Dell 0GK1K2
· Power Supply - Dell 460W

· System Manufacturer
· Dell XPS 7100

· Desktop

View attachment 17936
View attachment perfmon.rar

jcgriff2 · Dec 8, 2015

Hi. . .

There are no dump files in the attached zip file.

Are there any dump files in c:\windows\minidump ?

Regards. . .

jcgriff2

leprkon · Dec 8, 2015

jcgriff2 said:
Hi. . .

There are no dump files in the attached zip file.

Are there any dump files in c:\windows\minidump ?

Regards. . .

jcgriff2

That's the weird thing. There aren't any dumps. I've checked to make sure that the option for there to be dumps is checked. Ill take another look tonight when I make a stop by my girlfriend's house. If I remember correctly, there was no minidump folder.

I'll check again though. Thank you for your reply!

leprkon · Dec 8, 2015

leprkon said:
jcgriff2 said:

Hi. . .

There are no dump files in the attached zip file.

Are there any dump files in c:\windows\minidump ?

Regards. . .

jcgriff2

Click to expand...

That's the weird thing. There aren't any dumps. I've checked to make sure that the option for there to be dumps is checked. Ill take another look tonight when I make a stop by my girlfriend's house. If I remember correctly, there was no minidump folder.

I'll check again though. Thank you for your reply!

Alright, I took a second look and it turns out that the computer was set to Kernel memory dump. I changed it to Automatic memory dump. I tried to see if the bigger DMP was possibly created, but I didn't see that either. I guess for now this thread can be closed and if the BSOD happens again then hopefully a dump will be made. At that point, I will make a new thread. Thank you for your time!

jcgriff2 · Dec 15, 2015

Sounds good.

Thanks for posting back.

Regards. .. .

jcgriff2

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BAD_POOL_HEADER BSOD - Windows 10 x64

leprkon

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jcgriff2

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)

leprkon

New member

leprkon

New member

jcgriff2

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)

BAD_POOL_HEADER BSOD - Windows 10 x64

leprkon

New member

jcgriff2

Co-Founder / AdminBSOD Instructor/ExpertMicrosoft MVP (Ret.)

leprkon

New member

leprkon

New member

jcgriff2

Co-Founder / AdminBSOD Instructor/ExpertMicrosoft MVP (Ret.)

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)