Bad Pool Header ( Windows 8 )

albazoka · Nov 1, 2012

Hello , How are you ?
i Hope You Fine :)
,
i Have a Bad Problem
When i'm Using Windows 8 Enterprise N 64Bit
Suddenly i Found This Screen

But Written on the Bottom That i Can Search Online about the Error ( Bad_Pool_Header )

i Did What You Say in This Topic

and This is My info.

-Windows 8 EnterPrise N
-64 Bit
-Windows 7 Home Basic 64bit
-My Windows Downloaded From The internet Provided With Original Key
-1 Year
-1 Day , Yes

-intel Core i3 - 380 M @2.53GHz
-ATi Mobility Radeon HD 5470 Graphics 512mb
- i Don't Know
- i Don't Know

- i Don't Know
- Acer Aspire 5742G

Please Help Me :)
Thx

usasma · Nov 2, 2012

The volume dirty bit is set on your C: drive
1 - run this free hard drive diagnostic: http://www.carrona.org/hddiag.html
2 - if the above test passes, then do this:

CHKDSK /R /F:
Run CHKDSK /R /F from an elevated (Run as adminstrator) Command Prompt (see next paragraph for instructions). Please do this for each hard drive on your system.
FWIW - I know that the /F is supposed to be redundant, but I prefer to have it run anyway.
When it tells you it can't do it right now - and asks you if you'd like to do it at the next reboot - answer Y (for Yes) and press Enter. Then reboot and let the test run. It may take a while for it to run, but keep an occasional eye on it to see if it generates any errors. See "CHKDSK LogFile" below in order to check the results of the test.

Elevated Command Prompt:
Go to Start and type in "cmd.exe" (without the quotes)
At the top of the Search Box, right click on Cmd.exe and select "Run as administrator"

CHKDSK LogFile:
Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter
Expand the Windows logs heading, then select the Application log file entry.
Double click on the Source column header.
Scroll down the list until you find the Chkdsk entry (wininit for Win7) (winlogon for XP).
Copy/paste the results into your next post.

Multiple BSOD's listed in the WER section of MSINFO32 (and the memory dumps) blame your Avira software. Please:
- download a fresh copy of the latest Avira software (ensure that it's Win8 compatible)
- then uninstall the current copy
- then IMMEDIATELY install the freshly downloaded copy
- then IMMEDIATELY update it and perform a full system scan

Uninstall Daemon Tools as it is known to cause BSOD's in Win7 systems (so we have to wonder if it's compatible with Win8).

Update the Intel Management Engine drivers (yours date from 2009) - Ensure that you have the latest, Win8 compatible version available from http://downloadcenter.intel.com

Your Synaptic touchpad drivers date from 2009. Update them to the latest version from here: http://www.synaptics.com/resources/drivers
Install them in compatibility mode for Win7.

Analysis:
The following is for informational purposes only.

Code:

**************************Thu Nov  1 20:54:40.882 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\110212-49750-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: 9200.16424.amd64fre.win8_gdr.120926-1855
System Uptime:0 days 1:59:15.557
BugCheck Code: BugCheck 19, {22, fffffa800395a000, 0, 0}
*** WARNING: Unable to verify timestamp for avgntflt.sys
*** ERROR: Module load completed but symbols could not be loaded for avgntflt.sys
Probably caused by :avgntflt.sys ( avgntflt+4ccf )
BugCheck Info: BAD_POOL_HEADER (19)
Arguments: 
Arg1: 0000000000000022, 
Arg2: fffffa800395a000
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x19_22
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: 0x19_22_avgntflt+4ccf
CPUID:        "Intel(R) Core(TM) i3 CPU       M 380  @ 2.53GHz"
MaxSpeed:     2530
CurrentSpeed: 2527
  BIOS Version                  V1.11
  BIOS Release Date             12/15/2010
  Manufacturer                  Acer
  Product Name                  Aspire 5742G
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Nov  1 18:54:58.296 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\110212-37140-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: 9200.16424.amd64fre.win8_gdr.120926-1855
System Uptime:0 days 1:59:41.975
BugCheck Code: BugCheck 19, {22, fffffa8003991000, 0, 0}
*** WARNING: Unable to verify timestamp for avgntflt.sys
*** ERROR: Module load completed but symbols could not be loaded for avgntflt.sys
Probably caused by :avgntflt.sys ( avgntflt+4ccf )
BugCheck Info: BAD_POOL_HEADER (19)
Arguments: 
Arg1: 0000000000000022, 
Arg2: fffffa8003991000
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x19_22
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: 0x19_22_avgntflt+4ccf
CPUID:        "Intel(R) Core(TM) i3 CPU       M 380  @ 2.53GHz"
MaxSpeed:     2530
CurrentSpeed: 2527
  BIOS Version                  V1.11
  BIOS Release Date             12/15/2010
  Manufacturer                  Acer
  Product Name                  Aspire 5742G
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Nov  1 16:54:45.849 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\110112-29734-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: 9200.16424.amd64fre.win8_gdr.120926-1855
System Uptime:0 days 1:59:52.525
BugCheck Code: BugCheck 19, {22, fffffa8003993000, 0, 0}
*** WARNING: Unable to verify timestamp for avgntflt.sys
*** ERROR: Module load completed but symbols could not be loaded for avgntflt.sys
Probably caused by :avgntflt.sys ( avgntflt+4ccf )
BugCheck Info: BAD_POOL_HEADER (19)
Arguments: 
Arg1: 0000000000000022, 
Arg2: fffffa8003993000
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x19_22
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: 0x19_22_avgntflt+4ccf
CPUID:        "Intel(R) Core(TM) i3 CPU       M 380  @ 2.53GHz"
MaxSpeed:     2530
CurrentSpeed: 2527
  BIOS Version                  V1.11
  BIOS Release Date             12/15/2010
  Manufacturer                  Acer
  Product Name                  Aspire 5742G
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Nov  1 12:55:33.248 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\110112-52921-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: 9200.16424.amd64fre.win8_gdr.120926-1855
System Uptime:0 days 1:59:49.923
BugCheck Code: BugCheck 19, {22, fffffa8003948000, 0, 0}
*** WARNING: Unable to verify timestamp for avgntflt.sys
*** ERROR: Module load completed but symbols could not be loaded for avgntflt.sys
Probably caused by :avgntflt.sys ( avgntflt+4ccf )
BugCheck Info: BAD_POOL_HEADER (19)
Arguments: 
Arg1: 0000000000000022, 
Arg2: fffffa8003948000
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x19_22
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: 0x19_22_avgntflt+4ccf
CPUID:        "Intel(R) Core(TM) i3 CPU       M 380  @ 2.53GHz"
MaxSpeed:     2530
CurrentSpeed: 2527
  BIOS Version                  V1.11
  BIOS Release Date             12/15/2010
  Manufacturer                  Acer
  Product Name                  Aspire 5742G
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Nov  1 08:54:53.218 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\110112-38734-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: 9200.16424.amd64fre.win8_gdr.120926-1855
System Uptime:0 days 6:29:41.893
BugCheck Code: BugCheck 19, {22, fffffa800395d000, 0, 0}
*** WARNING: Unable to verify timestamp for avgntflt.sys
*** ERROR: Module load completed but symbols could not be loaded for avgntflt.sys
Probably caused by :avgntflt.sys ( avgntflt+4ccf )
BugCheck Info: BAD_POOL_HEADER (19)
Arguments: 
Arg1: 0000000000000022, 
Arg2: fffffa800395d000
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x19_22
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: 0x19_22_avgntflt+4ccf
CPUID:        "Intel(R) Core(TM) i3 CPU       M 380  @ 2.53GHz"
MaxSpeed:     2530
CurrentSpeed: 2527
  BIOS Version                  V1.11
  BIOS Release Date             12/15/2010
  Manufacturer                  Acer
  Product Name                  Aspire 5742G
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Nov  1 02:24:30.844 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\110112-64515-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: 9200.16424.amd64fre.win8_gdr.120926-1855
System Uptime:0 days 5:18:34.525
BugCheck Code: BugCheck 19, {22, fffffa8003961000, 0, 0}
*** WARNING: Unable to verify timestamp for avgntflt.sys
*** ERROR: Module load completed but symbols could not be loaded for avgntflt.sys
Probably caused by :avgntflt.sys ( avgntflt+4ccf )
BugCheck Info: BAD_POOL_HEADER (19)
Arguments: 
Arg1: 0000000000000022, 
Arg2: fffffa8003961000
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x19_22
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: 0x19_22_avgntflt+4ccf
CPUID:        "Intel(R) Core(TM) i3 CPU       M 380  @ 2.53GHz"
MaxSpeed:     2530
CurrentSpeed: 2527
  BIOS Version                  V1.11
  BIOS Release Date             12/15/2010
  Manufacturer                  Acer
  Product Name                  Aspire 5742G
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

**************************Thu Nov  1 20:54:40.882 2012 (UTC - 4:00)**************************
HECIx64.sys                 Thu Sep 17 15:54:16 2009 (4AB293E8)
SynTP.sys                   Thu Dec 10 21:30:38 2009 (4B21AECE)
dtsoftbus01.sys             Thu Jan 13 03:27:08 2011 (4D2EB75C)
k57nd60a.sys                Wed Oct 19 16:17:36 2011 (4E9F3060)
bcmwl63a.sys                Tue Mar 13 20:31:05 2012 (4F5FE6C9)
intelppm.sys                Wed Jul 25 22:26:48 2012 (5010AAE8)
dump_storahci.sys           Wed Jul 25 22:30:35 2012 (5010ABCB)
avgntflt.sys                Thu Sep 13 01:47:38 2012 (5051737A)
avipbb.sys                  Thu Sep 13 01:47:44 2012 (50517380)
avkmgr.sys                  Wed Sep 19 04:31:52 2012 (505982F8)
idmwfp.sys                  Thu Sep 27 04:07:16 2012 (50640934)
atikmpag.sys                Wed Oct  3 13:07:52 2012 (506C70E8)
atikmdag.sys                Wed Oct  3 14:13:30 2012 (506C804A)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Nov  1 18:54:58.296 2012 (UTC - 4:00)**************************
ccSetx64.sys                Thu Aug 16 17:18:11 2012 (502D6393)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Nov  1 08:54:53.218 2012 (UTC - 4:00)**************************
BthHfAud.sys                Thu Sep 20 02:08:33 2012 (505AB2E1)
BthA2DP.sys                 Thu Sep 20 02:08:40 2012 (505AB2E8)
btampm.sys                  Thu Sep 20 02:10:12 2012 (505AB344)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Nov  1 02:24:30.844 2012 (UTC - 4:00)**************************
bxvbda.sys                  Mon Jul 23 19:30:50 2012 (500DDEAA)
evbda.sys                   Tue Jul 24 08:22:19 2012 (500E937B)

albazoka · Nov 2, 2012

i Can't Do The 1st Step Hard Drive Diagnostics
can u explain it to me with an easy way

albazoka · Nov 2, 2012

oky i understood it , i will do and come back again :)

albazoka · Nov 2, 2012

i Have a Problem With The 1st Step
My Disk Is WDC WD5000BPVT-22HXZT1

Western Digital
When i Boot From Cd It Came A Black Screen Then
No Drive Found - Error Code 0120

albazoka · Nov 2, 2012

this is th chkdsk

Code:


+ System
  
 
- Provider
  
[  Name] Chkdsk


 
 
- EventID 26212
  
[  Qualifiers] 0


 
 
Level 4

 
 
Task 0

 
 
Keywords 0x80000000000000

 
 
- TimeCreated
  
[  SystemTime] 2012-11-02T22:34:23.000000000Z


 
 
EventRecordID 1507

 
 
Channel Application

 
 
Computer MedoMaTaR

 
 
Security


 
- EventData
  
Checking file system on  C: The type of the file system is NTFS. WARNING! F parameter not specified.  Running CHKDSK in read-only mode. CHKDSK is verifying files (stage 1 of 3)...  152320 file records processed. File verification completed. 1886 large file  records processed. 0 bad file records processed. CHKDSK is verifying indexes  (stage 2 of 3)... 213234 index entries processed. Index verification completed.  0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying  security descriptors (stage 3 of 3)... Security descriptor verification  completed. 30458 data files processed. CHKDSK is verifying Usn Journal...  3549424 USN bytes processed. Usn Journal verification completed. Windows has  scanned the file system and found no problems. No further action is required.  64744447 KB total disk space. 30782244 KB in 113301 files. 69232 KB in 30459  indexes. 0 KB in bad sectors. 224271 KB in use by the system. 65536 KB occupied  by the log file. 33668700 KB available on disk. 4096 bytes in each allocation  unit. 16186111 total allocation units on disk. 8417175 allocation units  available on disk. 
 
005302009B310200DCEC030000000000700000001B0000000000000000000000

 
  Binary data:

 In Words
 0000: 00025300 0002319B 0003ECDC 00000000  
0008: 00000070 0000001B 00000000 00000000 

 In Bytes
 0000: 00 53 02 00 9B 31 02 00    .S..›1..
0008: DC EC 03 00 00 00 00 00   Üì......
0010: 70 00 00 00 1B 00  00 00   p.......
0018: 00 00 00 00 00 00 00 00   ........

albazoka · Nov 2, 2012

i Think This Error Because Of Installing Avira
When i Tried To Uninstall It , @ The Same moment Of Uninstalling The Blue Screen Came Again
So i Boot @ Safe Mode
And Removed it Manually

i will use Windows for 2 days and come back again and tell you the resault

usasma · Nov 4, 2012

Try the Seagate Seatools test. If that doesn't work, then try the Hitachi Drive Fitness Test.
If that doesn't work, then try the HDTune test within Windows.

Good luck with the removal of the anti-virus!

albazoka · Nov 4, 2012

usasma said:
Try the Seagate Seatools test. If that doesn't work, then try the Hitachi Drive Fitness Test.
If that doesn't work, then try the HDTune test within Windows.

Good luck with the removal of the anti-virus!

The Problem Happened Because Of Installing Avira :)
Because When i Uninstalling It , The Problem Cam Again Every Time :)
After uninstalling it Manually i Have No Problems , Thank You Very Much :)
Mohamed , Egypt

jcgriff2 · Nov 5, 2012

Use the removal tool to get rid of Avira - http://kb.eset.com/esetkb/index?page=content&id=SOLN146

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Bad Pool Header ( Windows 8 )

albazoka

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usasma

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jcgriff2

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)

Bad Pool Header ( Windows 8 )

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Co-Founder / AdminBSOD Instructor/ExpertMicrosoft MVP (Ret.)

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)