Audio Virus and BSOD Support

reztreib

New member
Joined
May 15, 2013
Posts
4
Hello,I have a 4 month old HP Pavilion DV7 with windows 7 64 bit (latest updates installed 4/12/13). A few days ago the laptop started playing random/multiple audio streams at startup, and after a few minutes the BSOD. Could see in task manager multiple processes of iexplorer.exe but it wasn't open. Rebooted in safe mode, and ran malware which quarantined/removed what appears to be a virus, and required reboot. Rebooted multiple times in normal mode and audio streams/BSOD continue. Also tried system restore to 4/13/13 (earliest restore point), and audio streams/BSOD persist after reboot in normal mode. Doesn't happen in safe mode. Also ran F8 BIOS checks of hard drive and memory, and command prompt scan but same result. Did minidump following your Windows 7 Support BSOD forum and your colleague John recommended I come here first to address virus. Followed forum instructions he provided and downloaded/ran/pasted results below for checkup.txt, dds.txt, and attach.txt. Any help will be welcomed.

(1) checkup
Results of screen317's Security Check version 0.99.63
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Security Center service is not running! This report may not be accurate!
Symantec Endpoint Protection
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Adobe Flash Player 11.7.700.169
Adobe Reader 10.1.6 Adobe Reader out of Date!
````````Process Check: objlist.exe by Laurent````````
Norton ccSvcHst.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C:
````````````````````End of Log``````````````````````

(2) dds
DDS (Ver_2012-11-20.01) - NTFS_AMD64 NETWORK
Internet Explorer: 9.0.8112.16476
Run by Biertzer at 7:00:14 on 2013-05-15
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.5609.1420 [GMT -7:00]
.
AV: Symantec Endpoint Protection *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Symantec Endpoint Protection *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Symantec Endpoint Protection *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.2015.2015.105\Bin\ccSvcHst.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\WerFault.exe
C:\Windows\system32\ctfmon.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.2015.2015.105\Bin64\Smc.exe
C:\Windows\system32\ctfmon.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Windows\SysWOW64\regsvr32.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWOW64\Adobe\Director\SwDnld.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.yahoo.com/
mWinlogon: Userinit = userinit.exe
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: SteadyVideoBHO Class: {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - C:\Program Files (x86)\AMD\SteadyVideo\SteadyVideo.dll
BHO: Symantec Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.2015.2015.105\Bin\IPS\IPSBHO.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -
BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -
uRun: [{09153D2F-35E7-4B74-AFF0-0489A252B902}] rundll32 "C:\Users\Biertzer\AppData\Local\CrossLoop\{09153D2F-35E7-4B74-AFF0-0489A252B902}\qatzrsp.dll",CollectDwgDependentsEx
uRun: [JavaSoft] regsvr32.exe C:\Users\Biertzer\AppData\Local\JavaSoft\wiijimke.dll
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
mRun: [HP CoolSense] C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe -byrunkey
mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
dRun: [{09153D2F-35E7-4B74-AFF0-0489A252B902}] rundll32 "C:\Users\Biertzer\AppData\Local\CrossLoop\{09153D2F-35E7-4B74-AFF0-0489A252B902}\qatzrsp.dll",CollectDwgDependentsEx
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
LSP: mswsock.dll
TCP: NameServer = 192.168.0.1
TCP: Interfaces\{8006721C-555B-456D-B340-95FAD01506CD} : DHCPNameServer = 192.168.0.1
TCP: Interfaces\{8006721C-555B-456D-B340-95FAD01506CD}\34F6E646F6 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{8006721C-555B-456D-B340-95FAD01506CD}\3536F64747723702960586F6E656 : DHCPNameServer = 198.224.166.135 198.224.167.135
TCP: Interfaces\{8006721C-555B-456D-B340-95FAD01506CD}\37861627F6E6 : DHCPNameServer = 64.233.214.34 64.233.214.41
TCP: Interfaces\{8006721C-555B-456D-B340-95FAD01506CD}\542796E6723702960586F6E656 : DHCPNameServer = 198.224.166.135 198.224.167.135
Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\AMD\SteadyVideo\VideoMIMEFilter.dll
Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\AMD\SteadyVideo\VideoMIMEFilter.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
mASetup: {F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1} - msiexec /fu {F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1} /qn
x64-BHO: SteadyVideoBHO Class: {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - C:\Program Files\AMD\SteadyVideo\SteadyVideo.dll
x64-BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [SetDefault] C:\Program Files\Hewlett-Packard\HP LaunchBox\SetDefault.exe
x64-Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
x64-Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll
x64-Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
x64-mASetup: {6032497A-4479-462B-ADB8-A0A372BB9A23} - msiexec /fu {6032497A-4479-462B-ADB8-A0A372BB9A23} /qn
.
============= SERVICES / DRIVERS ===============
.
R0 amd_sata;amd_sata;C:\Windows\System32\drivers\amd_sata.sys [2011-12-13 82048]
R0 amd_xata;amd_xata;C:\Windows\System32\drivers\amd_xata.sys [2011-12-13 42624]
R0 amdkmpfd;AMD PCI Root Bus Lower Filter;C:\Windows\System32\drivers\amdkmpfd.sys [2012-1-18 31360]
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\SEP\0C0107DF\07DF.105\x64\SymDS64.sys [2012-11-3 493216]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\SEP\0C0107DF\07DF.105\x64\SymEFA64.sys [2012-11-3 1133216]
R2 SepMasterService;Symantec Endpoint Protection;C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.2015.2015.105\Bin\ccSvcHst.exe [2012-11-3 143928]
R3 amdhub30;AMD USB 3.0 Hub Driver;C:\Windows\System32\drivers\amdhub30.sys [2011-10-26 102528]
R3 amdiox64;AMD IO Driver;C:\Windows\System32\drivers\amdiox64.sys [2012-7-3 46136]
R3 amdxhc;AMD USB 3.0 Host Controller Driver;C:\Windows\System32\drivers\amdxhc.sys [2011-10-26 219776]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2012-7-3 646248]
R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\drivers\usbfilter.sys [2012-7-3 56448]
S1 BHDrvx64;BHDrvx64;C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.2015.2015.105\Data\Definitions\BASHDefs\20130502.011\BHDrvx64.sys [2013-5-3 1390680]
S1 ccSettings_{3771A34D-2132-48EA-A486-D62ECDF9D553};Symantec Endpoint Protection 12.1.2015.2015.105 Settings Manager;C:\Windows\System32\drivers\SEP\0C0107DF\07DF.105\x64\ccSetx64.sys [2012-11-3 168096]
S1 IDSVia64;IDSVia64;C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.2015.2015.105\Data\Definitions\IPSDefs\20130419.011\IDSviA64.sys [2013-4-19 513184]
S1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\SEP\0C0107DF\07DF.105\x64\Ironx64.sys [2012-11-3 224416]
S1 SYMNETS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\SEP\0C0107DF\07DF.105\x64\symnets.sys [2012-11-3 432800]
S2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2012-1-27 235520]
S2 AMD FUEL Service;AMD FUEL Service;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2012-1-26 361984]
S2 AODDriver4.1;AODDriver4.1;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64\aoddriver2.sys [2011-11-13 55936]
S2 APXACC;AppEx Networks Accelerator LWF;C:\Windows\System32\drivers\appexDrv.sys [2012-7-3 189760]
S2 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE [2011-7-13 249648]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]
S2 FPLService;TrueSuiteService;C:\Program Files (x86)\HP SimplePass\TrueSuiteService.exe [2012-8-10 1641320]
S2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2012-9-27 86528]
S2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-10-11 346168]
S2 hpsrv;HP Service;C:\Windows\System32\hpservice.exe [2012-9-24 31040]
S2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2012-2-15 34872]
S2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-11-9 160944]
S2 valWBFPolicyService;Validity WBF Policy Service;C:\Windows\System32\valWBFPolicyService.exe [2012-9-6 28160]
S3 AtiHDAudioService;AMD Function Driver for HD Audio Service;C:\Windows\System32\drivers\AtihdW76.sys [2011-12-6 95248]
S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-9-15 195320]
S3 clwvd;CyberLink WebCam Virtual Driver;C:\Windows\System32\drivers\clwvd.sys [2010-7-28 31088]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-3-27 138912]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 RSP2STOR;Realtek PCIE CardReader Driver - P2;C:\Windows\System32\drivers\RtsP2Stor.sys [2012-10-24 266896]
S3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2011-10-1 764264]
S3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2011-10-1 268648]
S3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2011-10-1 25960]
S3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2011-10-1 22376]
S3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]
S3 SmbDrv;SmbDrv;C:\Windows\System32\drivers\Smb_driver.sys [2011-10-13 20016]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]
S3 SyDvCtrl;SyDvCtrl;C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.2015.2015.105\Bin64\SyDvCtrl64.sys [2012-11-3 34352]
S3 TrueService;TrueAPI Service component;C:\Program Files\Common Files\AuthenTec\TrueService.exe [2012-7-16 401256]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-9-16 1255736]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2013-05-15 04:36:35 -------- d-----w- C:\Users\Biertzer\AppData\Local\JavaSoft
2013-05-14 02:34:38 -------- d-----w- C:\Users\Biertzer\AppData\Roaming\SUPERAntiSpyware.com
2013-05-14 02:34:31 -------- d-----w- C:\ProgramData\SUPERAntiSpyware.com
2013-05-14 02:34:31 -------- d-----w- C:\Program Files\SUPERAntiSpyware
2013-05-13 21:30:51 -------- d-----w- C:\Users\Biertzer\AppData\Roaming\Malwarebytes
2013-05-13 21:30:35 -------- d-----w- C:\ProgramData\Malwarebytes
2013-05-13 21:30:29 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2013-05-13 21:30:00 -------- d-----w- C:\Users\Biertzer\AppData\Local\Programs
2013-04-29 20:12:31 -------- d-----w- C:\Users\Biertzer\AppData\Roaming\UltraVNC
2013-04-29 19:04:36 -------- d-----w- C:\Users\Biertzer\AppData\Local\CrossLoop
.
==================== Find3M ====================
.
2013-04-19 16:43:08 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-04-19 16:43:08 691592 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-03-26 16:38:02 177312 ----a-w- C:\Windows\System32\drivers\SYMEVENT64x86.SYS
2013-03-26 16:36:18 419792 ----a-w- C:\Windows\SysWow64\SymVPN.dll
2013-03-26 16:36:16 575952 ----a-w- C:\Windows\System32\SymVPN.dll
2013-03-26 16:36:16 56272 ----a-w- C:\Windows\System32\snacnp.dll
2013-03-26 16:36:16 50128 ----a-w- C:\Windows\SysWow64\snacnp.dll
2013-03-26 16:36:16 44008 ----a-w- C:\Windows\System32\drivers\WGX64.SYS
2013-03-26 16:36:16 136144 ----a-w- C:\Windows\SysWow64\FwsVpn.dll
2013-03-26 16:36:15 359888 ----a-w- C:\Windows\SysWow64\sysfer.dll
2013-03-26 16:36:15 157136 ----a-w- C:\Windows\System32\FwsVpn.dll
2013-03-26 16:36:15 10704 ----a-w- C:\Windows\SysWow64\sysferThunk.dll
2013-03-26 16:36:14 458704 ----a-w- C:\Windows\System32\sysfer.dll
2013-03-26 16:36:14 154904 ----a-w- C:\Windows\System32\drivers\SysPlant.sys
2013-03-26 16:36:14 11728 ----a-w- C:\Windows\System32\sysferThunk.dll
2013-03-19 06:04:06 5550424 ----a-w- C:\Windows\System32\ntoskrnl.exe
2013-03-19 05:46:56 43520 ----a-w- C:\Windows\System32\csrsrv.dll
2013-03-19 05:04:13 3968856 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2013-03-19 05:04:10 3913560 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2013-03-19 04:47:50 6656 ----a-w- C:\Windows\SysWow64\apisetschema.dll
2013-03-19 03:06:33 112640 ----a-w- C:\Windows\System32\smss.exe
2013-03-02 06:04:53 1655656 ----a-w- C:\Windows\System32\drivers\ntfs.sys
2013-03-01 03:36:04 3153408 ----a-w- C:\Windows\System32\win32k.sys
2013-02-22 06:27:49 2312704 ----a-w- C:\Windows\System32\jscript9.dll
2013-02-22 06:20:51 1392128 ----a-w- C:\Windows\System32\wininet.dll
2013-02-22 06:19:37 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
2013-02-22 06:15:48 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
2013-02-22 06:15:23 599040 ----a-w- C:\Windows\System32\vbscript.dll
2013-02-22 06:12:41 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2013-02-22 03:46:00 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-02-22 03:38:00 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-02-22 03:37:50 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2013-02-22 03:34:17 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2013-02-22 03:34:03 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll
2013-02-22 03:31:46 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-02-15 06:08:40 44032 ----a-w- C:\Windows\System32\tsgqec.dll
2013-02-15 06:06:11 3717632 ----a-w- C:\Windows\System32\mstscax.dll
2013-02-15 06:02:26 158720 ----a-w- C:\Windows\System32\aaclient.dll
2013-02-15 04:37:10 3217408 ----a-w- C:\Windows\SysWow64\mstscax.dll
2013-02-15 04:34:10 131584 ----a-w- C:\Windows\SysWow64\aaclient.dll
2013-02-15 03:25:51 36864 ----a-w- C:\Windows\SysWow64\tsgqec.dll
.
============= FINISH: 7:01:56.99 ===============

(3) attach
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 9/10/2012 4:17:04 PM
System Uptime: 5/14/2013 9:16:59 PM (10 hours ago)
.
Motherboard: Hewlett-Packard | | 1833
Processor: AMD A8-4500M APU with Radeon(tm) HD Graphics | Socket FT1 | 1896/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 679 GiB total, 581.066 GiB free.
D: is FIXED (NTFS) - 19 GiB total, 2.095 GiB free.
E: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft Virtual WiFi Miniport Adapter
Device ID: {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP\5&13D27D04&0&01
Manufacturer: Microsoft
Name: Microsoft Virtual WiFi Miniport Adapter
PNP Device ID: {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP\5&13D27D04&0&01
Service: vwifimp
.
Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: Security Processor Loader Driver
Device ID: ROOT\LEGACY_SPLDR\0000
Manufacturer:
Name: Security Processor Loader Driver
PNP Device ID: ROOT\LEGACY_SPLDR\0000
Service: spldr
.
==== System Restore Points ===================
.
RP60: 4/20/2013 10:07:41 AM - Scheduled Checkpoint
RP61: 4/24/2013 1:03:07 PM - Windows Update
RP62: 5/2/2013 7:35:26 AM - Scheduled Checkpoint
RP63: 5/7/2013 9:03:58 PM - HPSF Applying updates
RP64: 5/7/2013 9:04:07 PM - HPSF Applying updates
.
==== Installed Programs ======================
.
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.6) MUI
Adobe Shockwave Player 11.6
AMD Accelerated Video Transcoding
AMD APP SDK Runtime
AMD Catalyst Install Manager
AMD Fuel
AMD Quick Stream
AMD Steady Video Plug-In
AMD VISION Engine Control Center
Atheros Driver Installation Program
AuthenTec TrueAPI 64-bit
Bejeweled 3
Bing Bar
Blackhawk Striker 2
Blio
Catalyst Control Center - Branding
Catalyst Control Center Graphics Previews Common
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-utility64
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
Chuzzle Deluxe
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Coupon Printer for Windows
Cradle of Rome 2
CyberLink YouCam
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dora's World Adventure
Dropbox
ESU for Microsoft Windows 7 SP1
Evernote v. 4.5.2
Farm Frenzy
Farmscapes
FATE
Final Drive Fury
Hewlett-Packard ACLM.NET v1.2.1.1
Hoyle Card Games
HP 3D DriveGuard
HP Application Assistant
HP Auto
HP Client Services
HP CoolSense
HP Customer Experience Enhancements
HP Deskjet 3050 J610 series Basic Device Software
HP Deskjet 3050 J610 series Help
HP Documentation
HP Games
HP Launch Box
HP MovieStore
HP On Screen Display
HP Power Manager
HP Quick Launch
HP Recovery Manager
HP Security Assistant
HP Setup
HP Setup Manager
HP SimplePass
HP Software Framework
HP Support Assistant
HP Update
IDT Audio
iSEEK AnswerWorks English Runtime
Java 7 Update 13 (64-bit)
Jewel Match 3
Jewel Quest Mysteries: The Seventh Gate Collector's Edition
John Deere Drive Green
Junk Mail filter update
Letters from Nowhere 2
Luxor HD
Mah Jong Medley
Mesh Runtime
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Click-to-Run 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 2010
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Standard Edition 2003
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
Microsoft WSE 3.0 Runtime
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
opensource
Penguins!
Plants vs. Zombies - Game of the Year
PlayReady PC Runtime x86
Poker Superstars III
Polar Bowler
Polar Golfer
Quicken 2011
Quicken 2013
Quicken WillMaker Plus 2011
Realtek Ethernet Controller Driver
Realtek PCIE Card Reader
RollerCoaster Tycoon 3: Platinum
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition
Security Update for Microsoft Filter Pack 2.0 (KB2553501) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2760406) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition
Security Update for Microsoft OneNote 2010 (KB2760600) 32-Bit Edition
Security Update for Microsoft Visio Viewer 2010 (KB2687505) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition
Skype™ 6.0
swMSM
Symantec Endpoint Protection
Synaptics Pointing Device Driver
The Treasures of Mystery Island: The Ghost Ship
Torchlight
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Update Installer for WildTangent Games App
Validity WBF DDK
Virtual Villagers 4 - The Tree of Life
WildTangent Games App (HP Games)
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Zuma's Revenge
.
==== Event Viewer Messages From Past Week ========
.
5/14/2013 9:44:05 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service MDM with arguments "" in order to run the server: {0C0A3666-30C9-11D0-8F20-00805F2CD064}
5/14/2013 9:19:22 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
5/14/2013 9:19:22 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
5/14/2013 9:19:20 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
5/14/2013 9:19:11 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: BHDrvx64 ccSettings_{3771A34D-2132-48EA-A486-D62ECDF9D553} discache eeCtrl IDSVia64 spldr SRTSP SRTSPX SymIRON SYMNETS SysPlant Wanarpv6
5/14/2013 9:19:11 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
5/14/2013 9:18:59 PM, Error: Microsoft-Windows-WLAN-AutoConfig [10000] - WLAN Extensibility Module has failed to start. Module Path: C:\Windows\system32\athihvs.dll Error Code: 21
5/14/2013 9:18:47 PM, Error: Service Control Manager [7001] - The Client Virtualization Handler service depends on the Application Virtualization Client service which failed to start because of the following error: The dependency service or group failed to start.
5/14/2013 9:18:33 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffffa800696d610, 0x0000000000000000, 0x000007fffffa8000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 051413-87282-01.
5/14/2013 9:07:55 PM, Error: Service Control Manager [7024] - The HomeGroup Listener service terminated with service-specific error %%-2147023143.
5/14/2013 9:05:15 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: BHDrvx64 SRTSP
5/14/2013 9:04:37 PM, Error: Service Control Manager [7024] - The Windows Firewall service terminated with service-specific error Access is denied..
5/14/2013 9:04:19 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff80002c1efe0, 0x0000000000000000, 0xffffffffffffffff). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 051413-70808-01.
5/14/2013 9:03:16 PM, Error: SRTSP [4] - Error loading virus definitions.
5/14/2013 8:37:13 PM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.
5/14/2013 8:36:45 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
5/14/2013 8:34:35 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
5/14/2013 8:34:35 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
5/14/2013 8:34:09 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD BHDrvx64 ccSettings_{3771A34D-2132-48EA-A486-D62ECDF9D553} DfsC discache eeCtrl IDSVia64 NetBIOS NetBT nsiproxy Psched rdbss spldr SRTSP SRTSPX SymIRON SYMNETS SysPlant tdx Teefer2 vwififlt Wanarpv6 WfpLwf
5/14/2013 8:34:06 PM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
5/14/2013 8:34:06 PM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
5/14/2013 8:34:06 PM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
5/14/2013 8:34:06 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
5/14/2013 8:34:06 PM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
5/14/2013 8:34:04 PM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
5/14/2013 8:34:04 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
5/14/2013 8:34:04 PM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.
5/14/2013 8:34:04 PM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
5/14/2013 8:34:04 PM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
5/14/2013 8:34:02 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x000000000009fadc, 0x0000000000000002, 0x0000000000000001, 0xfffff80002cb4d35). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 051413-49514-01.
5/14/2013 8:29:24 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff80002ce2315, 0x0000000000000000, 0xffffffffffffffff). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 051413-60777-01.
5/14/2013 7:31:52 AM, Error: Service Control Manager [7031] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
5/14/2013 7:31:52 AM, Error: Service Control Manager [7031] - The User Profile Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
5/14/2013 7:31:52 AM, Error: Service Control Manager [7031] - The IKE and AuthIP IPsec Keying Modules service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
5/14/2013 7:31:52 AM, Error: Service Control Manager [7031] - The Extensible Authentication Protocol service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
5/14/2013 7:27:05 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: BHDrvx64 ccSettings_{3771A34D-2132-48EA-A486-D62ECDF9D553} discache eeCtrl IDSVia64 SASDIFSV SASKUTIL spldr SRTSP SRTSPX SymIRON SYMNETS SysPlant Wanarpv6
5/14/2013 7:26:48 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff80002f80bba, 0x0000000000000001, 0x0000000000000018). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: .
5/14/2013 7:21:12 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x00000000000000dc, 0x0000000000000002, 0x0000000000000001, 0xfffff80002cb4d35). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 051413-39031-01.
5/14/2013 3:16:35 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: SRTSP
5/14/2013 3:16:16 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1005] - Unable to produce a minidump file from the full dump file.
5/14/2013 3:16:16 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff80002cc4d35, 0x0000000000000000, 0xffffffffffffffff). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: .
5/14/2013 11:06:39 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
5/14/2013 10:12:17 PM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
5/13/2013 7:23:36 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error: An instance of the service is already running.
5/13/2013 7:23:36 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the User Profile Service service, but this action failed with the following error: An instance of the service is already running.
5/13/2013 7:23:36 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Multimedia Class Scheduler service, but this action failed with the following error: An instance of the service is already running.
5/13/2013 7:23:36 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the IKE and AuthIP IPsec Keying Modules service, but this action failed with the following error: An instance of the service is already running.
5/13/2013 7:23:36 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Computer Browser service, but this action failed with the following error: An instance of the service is already running.
5/13/2013 7:22:36 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Server service, but this action failed with the following error: An instance of the service is already running.
5/13/2013 7:21:36 PM, Error: Service Control Manager [7034] - The Application Information service terminated unexpectedly. It has done this 1 time(s).
5/13/2013 7:21:36 PM, Error: Service Control Manager [7031] - The Windows Update service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/13/2013 7:21:36 PM, Error: Service Control Manager [7031] - The Themes service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/13/2013 7:21:36 PM, Error: Service Control Manager [7031] - The Task Scheduler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/13/2013 7:21:36 PM, Error: Service Control Manager [7031] - The System Event Notification Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
5/13/2013 7:21:36 PM, Error: Service Control Manager [7031] - The Shell Hardware Detection service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/13/2013 7:21:36 PM, Error: Service Control Manager [7031] - The Server service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/13/2013 7:21:36 PM, Error: Service Control Manager [7031] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
5/13/2013 7:21:36 PM, Error: Service Control Manager [7031] - The IP Helper service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
5/13/2013 7:21:36 PM, Error: Service Control Manager [7031] - The Group Policy Client service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
5/13/2013 7:21:36 PM, Error: Service Control Manager [7031] - The Computer Browser service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
5/13/2013 7:21:36 PM, Error: Service Control Manager [7031] - The Background Intelligent Transfer Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/13/2013 7:21:36 PM, Error: Service Control Manager [7031] - The Application Experience service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/13/2013 7:14:22 AM, Error: Schannel [36888] - The following fatal alert was generated: 40. The internal error state is 107.
5/13/2013 7:14:22 AM, Error: Schannel [36874] - An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.
5/13/2013 4:59:16 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the IPsec Policy Agent service to connect.
5/13/2013 4:59:16 PM, Error: Service Control Manager [7000] - The IPsec Policy Agent service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
5/13/2013 4:57:18 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffffa80066f8610, 0x0000000000000000, 0x000007fffffa8000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: .
5/13/2013 2:14:08 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect.
5/13/2013 2:04:03 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffffa80067503ef, 0x0000000000000000, 0x000000007efa003c). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: .
.
==== End Of File ===========================
 
Hi, reztreib. Welcome to Sysnative.

We will do our best to assist you. However, in order to do so, please follow all instructions provided in the sequence given. Do not install/re-install any programs or run any fixes or scanners that you have not been instructed to use. This may cause conflicts with the tools being used in the cleanup process.

If you have questions regarding any of the instructions or problems running any tools, please let us know.

Please follow these instructions carefully. Download ComboFix from the following location: Link 1

!!! IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your antivirus and anti-malware security applications. If not disabled, these programs will likely interfere with cleanup process. This can usually be accomplished by a right-click on the icon in the System Tray.

    Note: If you are unsure how to disable your security software, see the instructions in this topic at Tech Support Forum: How to disable your security applications.
  • If infections are found, ComboFix will automatically reboot the machine to complete the removal process. Please ensure all opened windows are closed before proceeding.
  • Double-click ComboFix.exe on your desktop and follow the prompts.
  • Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.
  • When finished, a log will be produced. Please copy C:\ComboFix.txt in your next reply.
 
Thanks Corrine - Here are the results from the log. One note, I checked to validate my Symantec antivirus wasn't running but there was a service Combofix found that was running and I couldn't end even using task manager - when deleted it would end the process then reappear.

ComboFix 13-05-16.02 - Biertzer 05/16/2013 13:08:58.1.4 - x64 NETWORK
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.5609.4390 [GMT -7:00]
Running from: c:\users\Biertzer\Desktop\ComboFix.exe
AV: Symantec Endpoint Protection *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Symantec Endpoint Protection *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Symantec Endpoint Protection *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\Microsoft\Windows\DRM\4DA9.tmp
c:\users\Biertzer\AppData\Local\{2718D1E2-D9E9-4CD1-9DC7-DC4BB2D57760}\AuthenTec\ycldmzmb.dll
c:\users\Biertzer\AppData\Local\Temp\ATI\zzhmj.dll
c:\users\Biertzer\AppData\Roaming\Microsoft\Network\Connections\Pbk\_hiddenPbk
c:\users\Biertzer\AppData\Roaming\Microsoft\Network\Connections\Pbk\_hiddenPbk\rasphone.pbk
c:\windows\system32\config\systemprofile\4626891.dll
c:\windows\wininit.ini
.
.
((((((((((((((((((((((((( Files Created from 2013-04-16 to 2013-05-16 )))))))))))))))))))))))))))))))
.
.
2013-05-16 20:20 . 2013-05-16 20:20 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-05-14 02:34 . 2013-05-14 02:34 -------- d-----w- c:\users\Biertzer\AppData\Roaming\SUPERAntiSpyware.com
2013-05-14 02:34 . 2013-05-16 03:37 -------- d-----w- c:\program files\SUPERAntiSpyware
2013-05-14 02:34 . 2013-05-14 02:34 -------- d-----w- c:\programdata\SUPERAntiSpyware.com
2013-05-13 21:30 . 2013-05-13 21:30 -------- d-----w- c:\users\Biertzer\AppData\Roaming\Malwarebytes
2013-05-13 21:30 . 2013-05-13 21:30 -------- d-----w- c:\programdata\Malwarebytes
2013-05-13 21:30 . 2013-05-14 20:49 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2013-05-13 21:30 . 2013-05-13 21:30 -------- d-----w- c:\users\Biertzer\AppData\Local\Programs
2013-05-05 16:02 . 2013-05-16 19:35 -------- d-----w- c:\users\Biertzer\AppData\Local\Macromedia
2013-04-29 20:12 . 2013-04-29 20:12 -------- d-----w- c:\users\Biertzer\AppData\Roaming\UltraVNC
2013-04-29 19:04 . 2013-05-16 02:45 -------- d-----w- c:\users\Biertzer\AppData\Local\CrossLoop
2013-04-24 15:21 . 2013-04-12 14:45 1656680 ----a-w- c:\windows\system32\drivers\ntfs.sys
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-04-19 16:43 . 2012-03-09 21:29 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-04-19 16:43 . 2012-03-09 21:29 691592 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-04-12 21:43 . 2012-09-27 16:47 72702784 ----a-w- c:\windows\system32\MRT.exe
2013-03-30 23:22 . 2013-03-30 23:22 9728 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
2013-03-30 23:22 . 2013-03-30 23:22 9728 ---ha-w- c:\windows\system32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
2013-03-30 23:22 . 2013-03-30 23:22 648192 ----a-w- c:\windows\system32\d3d10level9.dll
2013-03-30 23:22 . 2013-03-30 23:22 604160 ----a-w- c:\windows\SysWow64\d3d10level9.dll
2013-03-30 23:22 . 2013-03-30 23:22 5632 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-shlwapi-l2-1-0.dll
2013-03-30 23:22 . 2013-03-30 23:22 5632 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-ole32-l1-1-0.dll
2013-03-30 23:22 . 2013-03-30 23:22 5632 ---ha-w- c:\windows\system32\api-ms-win-downlevel-shlwapi-l2-1-0.dll
2013-03-30 23:22 . 2013-03-30 23:22 5632 ---ha-w- c:\windows\system32\api-ms-win-downlevel-ole32-l1-1-0.dll
2013-03-30 23:22 . 2013-03-30 23:22 522752 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2013-03-30 23:22 . 2013-03-30 23:22 465920 ----a-w- c:\windows\system32\WMPhoto.dll
2013-03-30 23:22 . 2013-03-30 23:22 417792 ----a-w- c:\windows\SysWow64\WMPhoto.dll
2013-03-30 23:22 . 2013-03-30 23:22 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-user32-l1-1-0.dll
2013-03-30 23:22 . 2013-03-30 23:22 4096 ---ha-w- c:\windows\system32\api-ms-win-downlevel-user32-l1-1-0.dll
2013-03-30 23:22 . 2013-03-30 23:22 3928064 ----a-w- c:\windows\system32\d2d1.dll
2013-03-30 23:22 . 2013-03-30 23:22 364544 ----a-w- c:\windows\SysWow64\XpsGdiConverter.dll
2013-03-30 23:22 . 2013-03-30 23:22 363008 ----a-w- c:\windows\system32\dxgi.dll
2013-03-30 23:22 . 2013-03-30 23:22 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-advapi32-l2-1-0.dll
2013-03-30 23:22 . 2013-03-30 23:22 3584 ---ha-w- c:\windows\system32\api-ms-win-downlevel-advapi32-l2-1-0.dll
2013-03-30 23:22 . 2013-03-30 23:22 3419136 ----a-w- c:\windows\SysWow64\d2d1.dll
2013-03-30 23:22 . 2013-03-30 23:22 333312 ----a-w- c:\windows\system32\d3d10_1core.dll
2013-03-30 23:22 . 2013-03-30 23:22 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-version-l1-1-0.dll
2013-03-30 23:22 . 2013-03-30 23:22 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-shell32-l1-1-0.dll
2013-03-30 23:22 . 2013-03-30 23:22 3072 ---ha-w- c:\windows\system32\api-ms-win-downlevel-version-l1-1-0.dll
2013-03-30 23:22 . 2013-03-30 23:22 3072 ---ha-w- c:\windows\system32\api-ms-win-downlevel-shell32-l1-1-0.dll
2013-03-30 23:22 . 2013-03-30 23:22 296960 ----a-w- c:\windows\system32\d3d10core.dll
2013-03-30 23:22 . 2013-03-30 23:22 293376 ----a-w- c:\windows\SysWow64\dxgi.dll
2013-03-30 23:22 . 2013-03-30 23:22 2776576 ----a-w- c:\windows\system32\msmpeg2vdec.dll
2013-03-30 23:22 . 2013-03-30 23:22 2565120 ----a-w- c:\windows\system32\d3d10warp.dll
2013-03-30 23:22 . 2013-03-30 23:22 2560 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-normaliz-l1-1-0.dll
2013-03-30 23:22 . 2013-03-30 23:22 2560 ---ha-w- c:\windows\system32\api-ms-win-downlevel-normaliz-l1-1-0.dll
2013-03-30 23:22 . 2013-03-30 23:22 249856 ----a-w- c:\windows\SysWow64\d3d10_1core.dll
2013-03-30 23:22 . 2013-03-30 23:22 245248 ----a-w- c:\windows\system32\WindowsCodecsExt.dll
2013-03-30 23:22 . 2013-03-30 23:22 2284544 ----a-w- c:\windows\SysWow64\msmpeg2vdec.dll
2013-03-30 23:22 . 2013-03-30 23:22 220160 ----a-w- c:\windows\SysWow64\d3d10core.dll
2013-03-30 23:22 . 2013-03-30 23:22 207872 ----a-w- c:\windows\SysWow64\WindowsCodecsExt.dll
2013-03-30 23:22 . 2013-03-30 23:22 1988096 ----a-w- c:\windows\SysWow64\d3d10warp.dll
2013-03-30 23:22 . 2013-03-30 23:22 194560 ----a-w- c:\windows\system32\d3d10_1.dll
2013-03-30 23:22 . 2013-03-30 23:22 1887232 ----a-w- c:\windows\system32\d3d11.dll
2013-03-30 23:22 . 2013-03-30 23:22 1682432 ----a-w- c:\windows\system32\XpsPrint.dll
2013-03-30 23:22 . 2013-03-30 23:22 1643520 ----a-w- c:\windows\system32\DWrite.dll
2013-03-30 23:22 . 2013-03-30 23:22 161792 ----a-w- c:\windows\SysWow64\d3d10_1.dll
2013-03-30 23:22 . 2013-03-30 23:22 1504768 ----a-w- c:\windows\SysWow64\d3d11.dll
2013-03-30 23:22 . 2013-03-30 23:22 1424384 ----a-w- c:\windows\system32\WindowsCodecs.dll
2013-03-30 23:22 . 2013-03-30 23:22 1247744 ----a-w- c:\windows\SysWow64\DWrite.dll
2013-03-30 23:22 . 2013-03-30 23:22 1238528 ----a-w- c:\windows\system32\d3d10.dll
2013-03-30 23:22 . 2013-03-30 23:22 1230336 ----a-w- c:\windows\SysWow64\WindowsCodecs.dll
2013-03-30 23:22 . 2013-03-30 23:22 1175552 ----a-w- c:\windows\system32\FntCache.dll
2013-03-30 23:22 . 2013-03-30 23:22 1158144 ----a-w- c:\windows\SysWow64\XpsPrint.dll
2013-03-30 23:22 . 2013-03-30 23:22 1080832 ----a-w- c:\windows\SysWow64\d3d10.dll
2013-03-30 23:22 . 2013-03-30 23:22 10752 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-advapi32-l1-1-0.dll
2013-03-30 23:22 . 2013-03-30 23:22 10752 ---ha-w- c:\windows\system32\api-ms-win-downlevel-advapi32-l1-1-0.dll
2013-03-30 23:22 . 2013-03-30 23:22 187392 ----a-w- c:\windows\SysWow64\UIAnimation.dll
2013-03-30 23:22 . 2013-03-30 23:22 221184 ----a-w- c:\windows\system32\UIAnimation.dll
2013-03-26 16:38 . 2013-03-26 16:38 177312 ----a-w- c:\windows\system32\drivers\SYMEVENT64x86.SYS
2013-03-26 16:36 . 2013-03-26 16:36 419792 ----a-w- c:\windows\SysWow64\SymVPN.dll
2013-03-26 16:36 . 2013-03-26 16:36 575952 ----a-w- c:\windows\system32\SymVPN.dll
2013-03-26 16:36 . 2013-03-26 16:36 56272 ----a-w- c:\windows\system32\snacnp.dll
2013-03-26 16:36 . 2013-03-26 16:36 50128 ----a-w- c:\windows\SysWow64\snacnp.dll
2013-03-26 16:36 . 2013-03-26 16:36 44008 ----a-w- c:\windows\system32\drivers\WGX64.SYS
2013-03-26 16:36 . 2013-03-26 16:36 136144 ----a-w- c:\windows\SysWow64\FwsVpn.dll
2013-03-26 16:36 . 2013-03-26 16:36 359888 ----a-w- c:\windows\SysWow64\sysfer.dll
2013-03-26 16:36 . 2013-03-26 16:36 157136 ----a-w- c:\windows\system32\FwsVpn.dll
2013-03-26 16:36 . 2013-03-26 16:36 10704 ----a-w- c:\windows\SysWow64\sysferThunk.dll
2013-03-26 16:36 . 2013-03-26 16:36 458704 ----a-w- c:\windows\system32\sysfer.dll
2013-03-26 16:36 . 2013-03-26 16:36 154904 ----a-w- c:\windows\system32\drivers\SysPlant.sys
2013-03-26 16:36 . 2013-03-26 16:36 11728 ----a-w- c:\windows\system32\sysferThunk.dll
2013-03-19 06:04 . 2013-04-10 18:15 5550424 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-03-19 05:46 . 2013-04-10 18:15 43520 ----a-w- c:\windows\system32\csrsrv.dll
2013-03-19 05:04 . 2013-04-10 18:15 3968856 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe
2013-03-19 05:04 . 2013-04-10 18:15 3913560 ----a-w- c:\windows\SysWow64\ntoskrnl.exe
2013-03-19 04:47 . 2013-04-10 18:15 6656 ----a-w- c:\windows\SysWow64\apisetschema.dll
2013-03-19 03:06 . 2013-04-10 18:15 112640 ----a-w- c:\windows\system32\smss.exe
2013-03-15 06:28 . 2013-03-26 15:55 9311288 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{41800823-53CF-44B1-A497-592F1EFFD38E}\mpengine.dll
2013-03-01 03:36 . 2013-04-10 18:15 3153408 ----a-w- c:\windows\system32\win32k.sys
2013-02-22 06:57 . 2013-04-12 21:40 17817088 ----a-w- c:\windows\system32\mshtml.dll
2013-02-22 06:29 . 2013-04-12 21:40 10925568 ----a-w- c:\windows\system32\ieframe.dll
2013-02-22 06:27 . 2013-04-12 21:41 2312704 ----a-w- c:\windows\system32\jscript9.dll
2013-02-22 06:21 . 2013-04-12 21:41 1346560 ----a-w- c:\windows\system32\urlmon.dll
2013-02-22 06:20 . 2013-04-12 21:41 1392128 ----a-w- c:\windows\system32\wininet.dll
2013-02-22 06:19 . 2013-04-12 21:41 1494528 ----a-w- c:\windows\system32\inetcpl.cpl
2013-02-22 06:18 . 2013-04-12 21:41 237056 ----a-w- c:\windows\system32\url.dll
2013-02-22 06:17 . 2013-04-12 21:40 85504 ----a-w- c:\windows\system32\jsproxy.dll
2013-02-22 06:15 . 2013-04-12 21:41 173056 ----a-w- c:\windows\system32\ieUnatt.exe
2013-02-22 06:15 . 2013-04-12 21:40 599040 ----a-w- c:\windows\system32\vbscript.dll
2013-02-22 06:15 . 2013-04-12 21:40 816640 ----a-w- c:\windows\system32\jscript.dll
2013-02-22 06:14 . 2013-04-12 21:41 729088 ----a-w- c:\windows\system32\msfeeds.dll
2013-02-22 06:13 . 2013-04-12 21:40 2147840 ----a-w- c:\windows\system32\iertutil.dll
2013-02-22 06:13 . 2013-04-12 21:41 96768 ----a-w- c:\windows\system32\mshtmled.dll
2013-02-22 06:12 . 2013-04-12 21:41 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2013-02-22 06:09 . 2013-04-12 21:41 248320 ----a-w- c:\windows\system32\ieui.dll
2013-02-22 03:46 . 2013-04-12 21:40 1800704 ----a-w- c:\windows\SysWow64\jscript9.dll
2013-02-22 03:38 . 2013-04-12 21:41 1129472 ----a-w- c:\windows\SysWow64\wininet.dll
2013-02-22 03:37 . 2013-04-12 21:41 1427968 ----a-w- c:\windows\SysWow64\inetcpl.cpl
2013-02-22 03:34 . 2013-04-12 21:41 142848 ----a-w- c:\windows\SysWow64\ieUnatt.exe
2013-02-22 03:34 . 2013-04-12 21:41 420864 ----a-w- c:\windows\SysWow64\vbscript.dll
2013-02-22 03:31 . 2013-04-12 21:41 2382848 ----a-w- c:\windows\SysWow64\mshtml.tlb
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-03-12 06:39 129272 ----a-w- c:\users\Biertzer\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-03-12 06:39 129272 ----a-w- c:\users\Biertzer\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-03-12 06:39 129272 ----a-w- c:\users\Biertzer\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"CrossLoop"="c:\users\Biertzer\AppData\Local\CrossLoop\CrossLoopConnect.exe" [2012-01-06 1208048]
"Macromedia"="c:\users\Biertzer\AppData\Local\Macromedia\wiijimke.dll" [2013-01-02 501248]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2012-01-27 630912]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]
"HPOSD"="c:\program files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe" [2011-08-19 379960]
"HP CoolSense"="c:\program files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe" [2012-11-06 1343904]
"HP Quick Launch"="c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe" [2012-02-15 577408]
"HP Software Update"="c:\program files (x86)\Hp\HP Software Update\HPWuSchd2.exe" [2010-03-12 49208]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
"SoftwareSASGeneration"= 3 (0x3)
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
R1 BHDrvx64;BHDrvx64;c:\programdata\Symantec\Symantec Endpoint Protection\12.1.2015.2015.105\Data\Definitions\BASHDefs\20130412.011\BHDrvx64.sys [2013-04-12 1390680]
R1 ccSettings_{3771A34D-2132-48EA-A486-D62ECDF9D553};Symantec Endpoint Protection 12.1.2015.2015.105 Settings Manager;c:\windows\system32\Drivers\SEP\0C0107DF\07DF.105\x64\ccSetx64.sys [2012-11-03 168096]
R1 IDSVia64;IDSVia64;c:\programdata\Symantec\Symantec Endpoint Protection\12.1.2015.2015.105\Data\Definitions\IPSDefs\20130505.012\IDSvia64.sys [2013-03-23 513184]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\Drivers\SEP\0C0107DF\07DF.105\x64\Ironx64.SYS [2012-11-03 224416]
R1 SYMNETS;Symantec Network Security WFP Driver;c:\windows\system32\Drivers\SEP\0C0107DF\07DF.105\x64\SYMNETS.SYS [2012-11-03 432800]
R2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2012-01-27 235520]
R2 AMD FUEL Service;AMD FUEL Service;c:\program files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2012-01-27 361984]
R2 AODDriver4.1;AODDriver4.1;c:\program files\ATI Technologies\ATI.ACE\Fuel\amd64\AODDriver2.sys [2011-11-13 55936]
R2 APXACC;AppEx Networks Accelerator LWF;c:\windows\system32\DRIVERS\appexDrv.sys [2012-02-05 189760]
R2 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\SeaPort.EXE [2011-07-13 249648]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 CrossLoopService;CrossLoop Service;c:\users\Biertzer\AppData\Local\CrossLoop\CrossLoopService.exe [2012-01-06 569072]
R2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2012-01-04 822624]
R2 FPLService;TrueSuiteService;c:\program files (x86)\HP SimplePass\TrueSuiteService.exe [2012-08-10 1641320]
R2 HP Support Assistant Service;HP Support Assistant Service;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [2012-09-27 86528]
R2 HPClientSvc;HP Client Services;c:\program files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-10-11 346168]
R2 hpsrv;HP Service;c:\windows\system32\Hpservice.exe [2012-09-24 31040]
R2 HPWMISVC;HPWMISVC;c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2012-02-15 34872]
R2 SepMasterService;Symantec Endpoint Protection;c:\program files (x86)\Symantec\Symantec Endpoint Protection\12.1.2015.2015.105\Bin\ccSvcHst.exe [2012-11-03 143928]
R2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-01 508776]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2012-11-09 160944]
R2 valWBFPolicyService;Validity WBF Policy Service;c:\windows\system32\valWBFPolicyService.exe [2012-09-06 28160]
R3 AtiHDAudioService;AMD Function Driver for HD Audio Service;c:\windows\system32\drivers\AtihdW76.sys [2011-12-06 95248]
R3 BBSvc;Bing Bar Update Service;c:\program files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-09-15 195320]
R3 clwvd;CyberLink WebCam Virtual Driver;c:\windows\system32\DRIVERS\clwvd.sys [2010-07-28 31088]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-03-26 138912]
R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
R3 RSP2STOR;Realtek PCIE CardReader Driver - P2;c:\windows\system32\DRIVERS\RtsP2Stor.sys [2012-10-24 266896]
R3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [2011-10-01 764264]
R3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [2011-10-01 268648]
R3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [2011-10-01 25960]
R3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [2011-10-01 22376]
R3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-01 219496]
R3 SmbDrv;SmbDrv;c:\windows\system32\drivers\Smb_driver.sys [2011-10-14 20016]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS [2009-06-10 292864]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS [2009-06-10 1485312]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS [2009-06-10 740864]
R3 SyDvCtrl;SyDvCtrl;c:\program files (x86)\Symantec\Symantec Endpoint Protection\12.1.2015.2015.105\Bin64\SyDvCtrl64.sys [2012-11-03 34352]
R3 TrueService;TrueAPI Service component;c:\program files\Common Files\AuthenTec\TrueService.exe [2012-07-16 401256]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-21 59392]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-21 31232]
R3 tvnserver;TightVNC Server;c:\users\Biertzer\AppData\Local\CrossLoop\tvnserver.exe [2010-07-21 814080]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2012-09-16 1255736]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184]
S0 amd_sata;amd_sata;c:\windows\system32\drivers\amd_sata.sys [2011-12-13 82048]
S0 amd_xata;amd_xata;c:\windows\system32\drivers\amd_xata.sys [2011-12-13 42624]
S0 amdkmpfd;AMD PCI Root Bus Lower Filter;c:\windows\system32\drivers\amdkmpfd.sys [2012-01-19 31360]
S0 SymDS;Symantec Data Store;c:\windows\system32\Drivers\SEP\0C0107DF\07DF.105\x64\SYMDS64.SYS [2012-11-03 493216]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\Drivers\SEP\0C0107DF\07DF.105\x64\SYMEFA64.SYS [2012-11-03 1133216]
S3 amdhub30;AMD USB 3.0 Hub Driver;c:\windows\system32\drivers\amdhub30.sys [2011-10-27 102528]
S3 amdiox64;AMD IO Driver;c:\windows\system32\drivers\amdiox64.sys [2010-02-18 46136]
S3 amdxhc;AMD USB 3.0 Host Controller Driver;c:\windows\system32\drivers\amdxhc.sys [2011-10-27 219776]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2011-09-30 646248]
S3 usbfilter;AMD USB Filter Driver;c:\windows\system32\DRIVERS\usbfilter.sys [2012-01-14 56448]
.
.
Contents of the 'Scheduled Tasks' folder
.
2013-05-08 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-03-09 16:43]
.
2013-04-12 c:\windows\Tasks\HPCeeScheduleForBiertzer.job
- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2011-07-15 12:43]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-03-12 06:39 162552 ----a-w- c:\users\Biertzer\AppData\Roaming\Dropbox\bin\DropboxExt64.17.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-03-12 06:39 162552 ----a-w- c:\users\Biertzer\AppData\Roaming\Dropbox\bin\DropboxExt64.17.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-03-12 06:39 162552 ----a-w- c:\users\Biertzer\AppData\Roaming\Dropbox\bin\DropboxExt64.17.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]
@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
2013-03-12 06:39 162552 ----a-w- c:\users\Biertzer\AppData\Roaming\Dropbox\bin\DropboxExt64.17.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SetDefault"="c:\program files\Hewlett-Packard\HP LaunchBox\SetDefault.exe" [2011-12-20 44880]
"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2012-09-27 1425408]
.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - LocalService
FontCache
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~2\MICROS~1\Office14\ONBttnIE.dll/105
TCP: DhcpNameServer = 192.168.0.1
.
- - - - ORPHANS REMOVED - - - -
.
Wow6432Node-HKCU-Run-AuthenTec - c:\users\Biertzer\AppData\Local\{2718D1E2-D9E9-4CD1-9DC7-DC4BB2D57760}\AuthenTec\ycldmzmb.dll
Wow6432Node-HKLM-Run-<NO NAME> - (no file)
HKLM_Wow6432Node-ActiveSetup-{F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1} - msiexec
HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe
AddRemove-{EE202411-2C26-49E8-9784-1BC1DBF7DE96} - c:\program files (x86)\InstallShield Installation Information\{EE202411-2C26-49E8-9784-1BC1DBF7DE96}\setup.exe
.
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\SepMasterService]
"ImagePath"="\"c:\program files (x86)\Symantec\Symantec Endpoint Protection\12.1.2015.2015.105\Bin\ccSvcHst.exe\" /s \"Symantec Endpoint Protection\" /m \"c:\program files (x86)\Symantec\Symantec Endpoint Protection\12.1.2015.2015.105\Bin\sms.dll\" /prefetch:1"
--
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\SmcService]
"ImagePath"="\"c:\program files (x86)\Symantec\Symantec Endpoint Protection\12.1.2015.2015.105\Bin64\Smc.exe\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_180_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_180_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Symantec\Symantec Endpoint Protection\CurrentVersion]
"SymbolicLinkValue"=hex(6):5c,00,52,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
00,5c,00,4d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00,\
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]
"Key"="ActionsPane3"
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Symantec\Symantec Endpoint Protection\CurrentVersion]
"SymbolicLinkValue"=hex(6):5c,00,52,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
00,5c,00,4d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00,\
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-05-16 13:24:41
ComboFix-quarantined-files.txt 2013-05-16 20:24
.
Pre-Run: 623,666,855,936 bytes free
Post-Run: 625,456,009,216 bytes free
.
- - End Of File - - 6E35C4CCACD5A520CC18A1558FBD4118
 
Hi, reztreib.

See the instructions at Using Symantec Endpoint Protection: The Basics should you need to disable Symantec End Point Protection in the future.

Let's take care of updating Adobe Reader. Critical security updates were included in the release on Tuesday (Adobe Reader and Acrobat Critical Security Update). Personally, I've replaced Adobe Reader with Sumatra PDF since it is not only lighter weight, it isn't a target like Adobe Reader. (See Security Garden)

Are you still getting the random music?

Please go here to run an on-line scan from ESET.
  • Note: It is easiest if you use Internet explorer for this scan. (If you use an alternate browser, it will be necessary to download the ESET Smart Installer)
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the ActiveX control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Use notepad to open the logfile located at C:\Program Files\Eset\Eset Online Scanner\log.txt
  • Copy and paste that log as a reply to this topic.
 
No random music yet but when booting up I can see my desktop and the icons/processes loading but then I get the BSOD and automatic reboot -and before I had both music and th BSOD so some improvement anyway. For the ESAT scan is it ok to run that in safe mode with networking?
 
Yes, see if it turns up anything that way. I asked for the ESET scan as a "second set of eyes" since not every A/V detects the same things or everything. Hopefully, after that, I can give you quick cleanup instructions and you can get help with the BSOD problems.
 
ESET found 3 threats, and here is the log:

ESETSmartInstaller@High as CAB hook log:
OnlineScanner64.ocx - registred OK
OnlineScanner.ocx - registred OK
# version=8
# iexplore.exe=9.00.8112.16421 (WIN7_IE9_RTM.110308-0330)
# OnlineScanner.ocx=1.0.0.6920
# api_version=3.0.2
# EOSSerial=1a1bd1a88e85b140b933ec5ee3d0d6e3
# engine=13847
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2013-05-17 05:05:35
# local_time=2013-05-16 10:05:35 (-0800, Pacific Daylight Time)
# country="United States"
# lang=1033
# osver=6.1.7601 NT Service Pack 1
# compatibility_mode=5893 16776638 100 94 0 120310585 0 0
# scanned=224113
# found=3
# cleaned=0
# scan_time=17030
sh=E59CF113F05E4D2247225D02DE2EE7C58517C924 ft=0 fh=0000000000000000 vn="a variant of Java/Exploit.CVE-2013-2423.AU trojan" ac=I fn="C:\Program Files\Windows Defender\en-US\systemprofile\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\2\58fb45c2-61db58a6"
sh=49BACAD3F4D48BECC9CBBB4A06223B96ED15F930 ft=1 fh=a8b033425aa05c0f vn="a variant of Win32/Kryptik.BAXR trojan" ac=I fn="C:\Program Files\Windows Defender\en-US\systemprofile\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\53\5f84b435-17743e3c"
sh=A35F6130449D6D19A9B4ABE94D418B88315EC84F ft=1 fh=c71c0011a39ccdb9 vn="Win32/TrojanDownloader.Tracur.V trojan" ac=I fn="C:\Qoobox\Quarantine\C\Users\Biertzer\AppData\Local\{2718D1E2-D9E9-4CD1-9DC7-DC4BB2D57760}\AuthenTec\ycldmzmb.dll.vir"
 
Hi, reztreib.

Good news. What ESET found is already quarantined by Windows Defender and ComboFix.

It appears that your infection was related to Java. If you didn't play games, I would suggest you uninstall it, as Java is a major source of malware. However, since you need it, you'll need to not only keep it updated, but also lock it down.

1. Your current version is out of date. Please update Java to the latest version, Java Version 7 Update 21.
2. Regularly clear the Java cache. For instructions, see How do I clear the Java cache?.
3. See How to protect your computer against dangerous Java Applets - Microsoft Malware Protection Center - Site Home - TechNet Blogs.

Now let's clean up the tools we used.

Please do the following to implement cleanup procedures an also to reset System Restore points:

Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

ComboFix /Uninstall

Note: In the event you wish to contribute to the ongoing development of ComboFix, the developer is accepting donations via PayPal.

You can uninstall ESET and delete Security Check from your desktop.

Please refer to these "Safe Computing Practices" in "So how did I get infected in the first place?" and let me know if you have any questions.

I hope solving the BSOD issues goes smoothly. You'll be in good hands.
 

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