Apps run slower after updating to a new version

writhziden

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So far, one user that I know of has experienced the following scenario:

  1. A clean install of Windows allows the apps to run fast after the initial install of the latest version.

  2. An update of the apps is released, and the user installs that update.

  3. After installing the latest update, the apps run ~10-20 times slower.

  4. A clean install of Windows allows the latest update to run fast on the system again.

  5. Another update of the apps is released, and the user returns to the apps behaving as in 3.

  6. Repeat steps 1-5.


I am hoping others are not experiencing the above problem, but if you are, please post and let me know.

I have currently set up the apps to allow users to return to 2.7.2 and 2.10.0 without being notifed updates are available. Those two versions interface with the Windows debugging tools differently than the current version of the apps, so if you are among those having problems with the apps slowing down after updates, try those two versions. I would appreciate it if you tried both and reported back whether each fixed the slowness problem so I can determine the best way to provide a fix in a later update.


Thank you for your cooperation.


-Mike
 
You'll be happy to hear of now issues here Mike, although I haven't done any BSOD work in weeks now due to increased pressures at school. :(

I have always updated the app to the latest version and have never had a similar issue.
 
No obvious issues here - but it does seem that the runs take a bit too long on my system.
But I'm also seeing issues with Win8 on my system (and other problems like Logitech SetPoint crashing silently)
 
I am looking into the slowness issue. I have a new release scheduled for tomorrow that should fix it, but I cannot be certain it will since I have been unable to duplicate the problem on any of my test machines.
 
Apologies for not being much help here, Mike.

I had installed Windows 8 on separate HDD for laptop dual boot - W7, W8 x64 (laptop has 2 HDD bays).

BIOS only allows boot from HDD0 - no option to boot from HDD1.

I swapped the HDDs a few times & the system did not like that. Ran chkdsk on both HDDs upon boot after each swap to clean up security descriptors.

I lost the W8 install last night after reboot for Windows Updates when installing items for Windbg 6.2.9200

I hope to get W8 back next week installed w/Windows 7 using Windows boot loader for OS boot option & can do testing then. (no BIOS update available from HP)


Thanks,

John
 
Since the update to 2.14.0, I have noticed the apps now run 20 seconds slower on 90 .dmps; I may need to release two versions for users. The first version would handle debugging tools calls the same way it has been done since 2.11.4, and the second version would handle debugging tools calls as is currently done in 2.14.0 to hopefully mitigate the slowness issue for users who were seeing the 15-20 times slowness.

The 20 seconds difference is expected given the changes I made, so it is not a bug in the apps. It should provide a more robust interface with the debugging tools and hopefully not cause the debugging tools to run slower due to the apps, which is what was being seen by some users after updating as described in the first post of this thread.



I am going to hold off on releasing a 2.14.0.1 version until I find out whether 2.14.0 fixes the issue described in the above link.
 
No worries John. I know you have other responsibilities with the forums. This thread was created in hopes that users who have been running the apps regularly would give feedback. There are probably only a handful of users who run the apps on a daily basis.

Apologies for not being much help here, Mike.

I had installed Windows 8 on separate HDD for laptop dual boot - W7, W8 x64 (laptop has 2 HDD bays).

BIOS only allows boot from HDD0 - no option to boot from HDD1.

I swapped the HDDs a few times & the system did not like that. Ran chkdsk on both HDDs upon boot after each swap to clean up security descriptors.

I lost the W8 install last night after reboot for Windows Updates when installing items for Windbg 6.2.9200

I hope to get W8 back next week installed w/Windows 7 using Windows boot loader for OS boot option & can do testing then. (no BIOS update available from HP)


Thanks,

John
 
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