ssherjj Sysnative StaffMicrosoft MVPContributor Joined Sep 28, 2017 Posts 501 Location New York Oct 8, 2017 #21 Sounds great! Thanks!:grin1:
ssherjj Sysnative StaffMicrosoft MVPContributor Joined Sep 28, 2017 Posts 501 Location New York Oct 9, 2017 #22 xilolee said: BIOS seems to be already updated. But I can see you didn't update other things present in your manufacturer website (like softwaremaniac showed in the first reply).. Click to expand... Hi xiolee, You were right about not updating other things. I looked over all drivers listed. Apparently I only tried installing the ones in red. I have updated all of Dells drivers that needed to be updated.. (creating system restore first) Regards, Sherry
xilolee said: BIOS seems to be already updated. But I can see you didn't update other things present in your manufacturer website (like softwaremaniac showed in the first reply).. Click to expand... Hi xiolee, You were right about not updating other things. I looked over all drivers listed. Apparently I only tried installing the ones in red. I have updated all of Dells drivers that needed to be updated.. (creating system restore first) Regards, Sherry
ssherjj Sysnative StaffMicrosoft MVPContributor Joined Sep 28, 2017 Posts 501 Location New York Oct 13, 2017 #23 xilolee said: I thought it was another antivirus. Well, after you got your precautions and then updated your drivers, wait for another bsod. If it won't appear in next two months, problem solved. If a new bsod will appear, post it here and we will check it. Click to expand... I had another BSOD this morning. Are you able to give me any information on this mini dump? Debugging was disabled? Thanks, Attachments SysnativeFileCollectionApp.zip 3.2 MB · Views: 8
xilolee said: I thought it was another antivirus. Well, after you got your precautions and then updated your drivers, wait for another bsod. If it won't appear in next two months, problem solved. If a new bsod will appear, post it here and we will check it. Click to expand... I had another BSOD this morning. Are you able to give me any information on this mini dump? Debugging was disabled? Thanks,
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Oct 14, 2017 #24 Remove Webrot and GlassWire please. Code: TurboB.sys Mon Nov 2 21:47:34 2009 (4AEF4566) Intel Turbo Boost driver http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3052&DwnldID=19105&ProductFamily=Processors&ProductLine=Desktop&ProductProduct=Intel%C2%AE+Core%E2%84%A2+i7+Processoreng http://www.carrona.org/drivers/driver.php?id=TurboB.sys ambakdrv.sys Tue Dec 25 09:46:35 2012 (50D967EB) Aomei BackUpper driver Free Download AOMEI Software| Download AOMEI Backupper and Partition Assistant http://www.carrona.org/drivers/driver.php?id=ambakdrv.sys ammntdrv.sys Tue Dec 25 09:46:37 2012 (50D967ED) Aomei BackUpper driver Free Download AOMEI Software| Download AOMEI Backupper and Partition Assistant http://www.carrona.org/drivers/driver.php?id=ammntdrv.sys amwrtdrv.sys Tue Dec 25 09:46:38 2012 (50D967EE) Aomei BackUpper driver Free Download AOMEI Software| Download AOMEI Backupper and Partition Assistant http://www.carrona.org/drivers/driver.php?id=amwrtdrv.sys HWiNFO64A.SYS Tue Mar 31 11:51:32 2015 (551A6E24) HWiNFO32 Kernel Driver http://www.hwinfo.com/download32.html http://www.carrona.org/drivers/driver.php?id=HWiNFO64A.SYS gwdrv.sys Fri May 29 06:15:40 2015 (5567E7EC) GlassWire Network Security driver https://www.glasswire.com/ http://www.carrona.org/drivers/driver.php?id=gwdrv.sys ndisrfl.sys Thu Jul 9 19:06:23 2015 (559EAA0F) Intel Technology Access Filter Driver http://downloadcenter.intel.com http://www.carrona.org/drivers/driver.php?id=ndisrfl.sys vsscanner.sys Thu Jan 7 22:47:53 2016 (568EDD09) vsscanner.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed. vmci.sys Sat Jun 4 10:08:00 2016 (57528C60) VMware http://www.vmware.com/support/ http://www.carrona.org/drivers/driver.php?id=vmci.sys kxdiskprot.sys Tue Jun 7 18:38:34 2016 (5756F88A) Kionix Free Fall Disk Protection Filter Driver Download - http://www.kionix.com/downloads Support - http://www.kionix.com/about-kionix/request-information-form http://www.carrona.org/drivers/driver.php?id=kxdiskprot.sys kiox_ff_driver.sys Tue Jun 7 18:41:19 2016 (5756F92F) Kionix Freefall Protection KXCNL Accelerometer Sensor Driver Download - http://www.kionix.com/downloadsSupport - http://www.kionix.com/about-kionix/request-information-form http://www.carrona.org/drivers/driver.php?id=kiox_ff_driver.sys HidEventFilter.sys Tue Jun 21 01:03:01 2016 (57687625) Intel HID Event Filter driver http://downloadcenter.intel.com/ http://www.carrona.org/drivers/driver.php?id=HidEventFilter.sys vsock.sys Wed Jun 22 10:09:14 2016 (576A47AA) VMware vSockets Service http://www.vmware.com/support/ http://www.carrona.org/drivers/driver.php?id=vsock.sys dptf_cpu.sys Wed Aug 10 20:43:11 2016 (57AB75BF) Dynamic Platform Thermal Framework Driver http://downloadcenter.intel.com or the OEM of your particular system http://www.carrona.org/drivers/driver.php?id=dptf_cpu.sys dptf_acpi.sys Wed Aug 10 20:43:11 2016 (57AB75BF) Dynamic Platform Thermal Framework Driver http://downloadcenter.intel.com or the OEM of your particular system http://www.carrona.org/drivers/driver.php?id=dptf_acpi.sys esif_lf.sys Wed Aug 10 20:43:26 2016 (57AB75CE) Dynamic Platform Thermal Framework Driver http://downloadcenter.intel.com or the OEM of your particular system http://www.carrona.org/drivers/driver.php?id=esif_lf.sys hcmon.sys Thu Aug 18 07:43:53 2016 (57B54B19) VMware USB monitor http://www.vmware.com/support/ http://www.carrona.org/drivers/driver.php?id=hcmon.sys vmkbd.sys Thu Aug 18 07:50:55 2016 (57B54CBF) VMware keyboard filter driver http://www.vmware.com/support/ http://www.carrona.org/drivers/driver.php?id=vmkbd.sys TeeDriverW8x64.sys Thu Sep 15 19:08:03 2016 (57DAD573) Intel Management Engine Interface (MEI) driver OEM or http://downloadcenter.intel.comInstallation instructions - https://www.sysnative.com/forums/wi...00f081f-source-file-not-found.html#post144391 http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys VMNET.SYS Wed Dec 21 05:20:48 2016 (585A0320) VMware Virtual Network Driver http://www.vmware.com/support/ http://www.carrona.org/drivers/driver.php?id=VMNET.SYS vmnetadapter.sys Wed Dec 21 05:20:52 2016 (585A0324) VMware virtual network adapter driver http://www.vmware.com/support/ http://www.carrona.org/drivers/driver.php?id=vmnetadapter.sys vmnetuserif.sys Wed Dec 21 05:20:52 2016 (585A0324) VMware network application interface driver http://www.vmware.com/support/ http://www.carrona.org/drivers/driver.php?id=vmnetuserif.sys vmnetbridge.sys Wed Dec 21 05:20:53 2016 (585A0325) VMware bridge driver http://www.vmware.com/support/ http://www.carrona.org/drivers/driver.php?id=vmnetbridge.sys DDDriver64Dcsa.sys Wed Jan 11 16:28:26 2017 (58764F1A) Dell Diags Device Driver. This is installed with Dell Client System Analyzer. http://www.dell.com/support/ http://www.carrona.org/drivers/driver.php?id=DDDriver64Dcsa.sys RTKVHD64.sys Tue Mar 21 14:04:38 2017 (58D124E6) Realtek High Definition Audio Function Driver http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=8&PFid=14&Level=3&Conn=2 http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys btfilter.sys Thu Mar 23 04:34:35 2017 (58D3424B) Atheros Bluetooth Driver Official site: http://www.qualcomm.com/drivers Unofficial site: http://www.atheros.cz http://www.carrona.org/drivers/driver.php?id=btfilter.sys DellProf.sys Mon Apr 3 20:48:04 2017 (58E298E4) Dell System Analyzer Control Device Driver. This driver is also found Dell Data Vault and other Dell software. http://www.dell.com/support/ http://www.carrona.org/drivers/driver.php?id=DellProf.sys e2xw10x64.sys Thu Apr 13 19:09:57 2017 (58EFB0E5) Killer PCI-E Gigabit Ethernet ControllerKiller Control Center 64-bit http://www.killernetworking.com/ http://www.carrona.org/drivers/driver.php?id=e2xw10x64.sys Qcamain10x64.sys Tue Apr 18 12:21:46 2017 (58F5E8BA) Qualcomm Atheros Extensible Wireless LAN device driver Download - http://www.killernetworking.com/support/driver-downloads Support - http://www.killernetworking.com/about/contact http://www.carrona.org/drivers/driver.php?id=Qcamain10x64.sys wrUrlFlt.sys Mon Apr 24 17:08:27 2017 (58FE14EB) Webroot SecureAnywhere https://www.webroot.com/us/en/support/support-home http://www.carrona.org/drivers/driver.php?id=wrUrlFlt.sys SynTP.sys Wed Apr 26 23:41:25 2017 (59011405) Synaptic Touch Pad Driver http://www.synaptics.com/en/drivers.phpThanks MasterChief!!! http://www.carrona.org/drivers/driver.php?id=SynTP.sys Smb_driver_Intel.sys Wed Apr 26 23:42:17 2017 (59011439) Synaptics SMBus Driver OEM or http://www.synaptics.com/resources/drivers/ http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys IntcDAud.sys Tue May 2 16:07:08 2017 (5908928C) Intel Graphics Media Accelerator HD Driver http://downloadcenter.intel.com/ http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys RfeCo10X64.sys Tue May 2 19:21:36 2017 (5908C020) RfeCo10X64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed. vstor2-mntapi20-shared.sys Fri May 5 09:31:04 2017 (590C2A38) VMware Virtual Storage Volume Driver http://www.vmware.com/us/support http://www.carrona.org/drivers/driver.php?id=vstor2-mntapi20-shared.sys ElbyCDIO.sys Sun May 14 23:27:21 2017 (5918CBB9) CDRTools/ElbyCDIO/DVD Region Killer/VirtualCloneDrive (elby CloneDVD™ 2)/AnyDVD http://cdrecord.berlios.de/private/cdrecord.html AnyDVD here: http://www.slysoft.com/en/support.html http://www.carrona.org/drivers/driver.php?id=ElbyCDIO.sys nvvad64v.sys Mon May 29 01:04:45 2017 (592B578D) NVIDIA Virtual Audio Driver http://www.nvidia.com/Download/index.aspx?lang=en-us http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys igdkmd64.sys Sat Jun 17 00:58:42 2017 (594462A2) Intel Graphics driver http://downloadcenter.intel.com/Default.aspx http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys NvStreamKms.sys Thu Jul 20 05:56:56 2017 (59702A08) nVidia Streaming Kernel service - may cause BSOD in Win8.1 systems (found in May 2014). Date/TimeStamp: Tue Apr 29 20:59:44 2014 (53604B00) MAY NOT BE A PROBLEM, this is a tenative posting - Appears that April 29 driver is a problem, July 2014 drivers seem OK From: http://www.eightforums.com/bsod-cra...artup-lid-closed-dpc-watchdog.html#post379761 ) Possible fix: https://forums.geforce.com/default/topic/573811/nvidia-streamer-service-may-be-freezing-your-pc/ Or uninstall the nVidia drivers and then install a fresh copy without the Streaming Kernel Service (uncertain if this is possible) http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys iaStorA.sys Thu Aug 10 10:27:02 2017 (598C18D6) Intel RST (Rapid Storage Technology) driver http://downloadcenter.intel.com/Default.aspx XP http://www.carrona.org/drivers/driver.php?id=iaStorA.sys WRkrn.sys Thu Aug 24 19:51:51 2017 (599F1237) Webroot SecureAnywhere Essentials driverWebroot SecureAnywhere Anti-virus driver http://www.webroot.com/En_US/consumer.html http://www.carrona.org/drivers/driver.php?id=WRkrn.sys nvlddmkm.sys Fri Oct 6 13:29:06 2017 (59D76902) nVidia Video drivers http://www.nvidia.com/Download/index.aspxGet from OEM for laptops http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys intelppm.sys ***** Invalid 2007 Invalid 2007 Invalid Intel Processor driver http://downloadcenter.intel.com/Default.aspx also at http://www.carrona.org/drivers/driver.php?id=intelppm.sys Code: Debug session time: Fri Oct 13 17:15:27.665 2017 (UTC + 2:00) Loading Dump File [D:\SysnativeBSODApps\101317-10921-01.dmp] Built by: 15063.0.amd64fre.rs2_release.170317-1834 System Uptime: 0 days 0:00:44.486 Probably caused by : ntkrnlmp.exe ( nt!PsChargeProcessNonPagedPoolQuota+89 ) BugCheck 1E, {ffffffffc0000005, fffff8023069d209, 0, a1bffc7} BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e) Bugcheck code 0000001E Arguments: Arg1: ffffffffc0000005, The exception code that was not handled Arg2: fffff8023069d209, The address that the exception occurred at Arg3: 0000000000000000, Parameter 0 of the exception Arg4: 000000000a1bffc7, Parameter 1 of the exception BUGCHECK_STR: 0x1E_c0000005_R FAILURE_BUCKET_ID: 0x1E_c0000005_R_nt!PsChargeProcessNonPagedPoolQuota MaxSpeed: 2800 CurrentSpeed: 2808 BiosVersion = 1.1.9 BiosReleaseDate = 07/05/2017 SystemManufacturer = Alienware SystemProductName = Alienware 17 R4 ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` --- E O J --- 2017 Oct 14 23:02:16 PM _88-dbug Copyright 2017 Sysnative Forums --- E O J --- 2017 Oct 14 23:02:16 PM _88-dbug Copyright 2017 Sysnative Forums --- E O J --- 2017 Oct 14 23:02:16 PM _88-dbug Copyright 2017 Sysnative Forums
Remove Webrot and GlassWire please. Code: TurboB.sys Mon Nov 2 21:47:34 2009 (4AEF4566) Intel Turbo Boost driver http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3052&DwnldID=19105&ProductFamily=Processors&ProductLine=Desktop&ProductProduct=Intel%C2%AE+Core%E2%84%A2+i7+Processoreng http://www.carrona.org/drivers/driver.php?id=TurboB.sys ambakdrv.sys Tue Dec 25 09:46:35 2012 (50D967EB) Aomei BackUpper driver Free Download AOMEI Software| Download AOMEI Backupper and Partition Assistant http://www.carrona.org/drivers/driver.php?id=ambakdrv.sys ammntdrv.sys Tue Dec 25 09:46:37 2012 (50D967ED) Aomei BackUpper driver Free Download AOMEI Software| Download AOMEI Backupper and Partition Assistant http://www.carrona.org/drivers/driver.php?id=ammntdrv.sys amwrtdrv.sys Tue Dec 25 09:46:38 2012 (50D967EE) Aomei BackUpper driver Free Download AOMEI Software| Download AOMEI Backupper and Partition Assistant http://www.carrona.org/drivers/driver.php?id=amwrtdrv.sys HWiNFO64A.SYS Tue Mar 31 11:51:32 2015 (551A6E24) HWiNFO32 Kernel Driver http://www.hwinfo.com/download32.html http://www.carrona.org/drivers/driver.php?id=HWiNFO64A.SYS gwdrv.sys Fri May 29 06:15:40 2015 (5567E7EC) GlassWire Network Security driver https://www.glasswire.com/ http://www.carrona.org/drivers/driver.php?id=gwdrv.sys ndisrfl.sys Thu Jul 9 19:06:23 2015 (559EAA0F) Intel Technology Access Filter Driver http://downloadcenter.intel.com http://www.carrona.org/drivers/driver.php?id=ndisrfl.sys vsscanner.sys Thu Jan 7 22:47:53 2016 (568EDD09) vsscanner.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed. vmci.sys Sat Jun 4 10:08:00 2016 (57528C60) VMware http://www.vmware.com/support/ http://www.carrona.org/drivers/driver.php?id=vmci.sys kxdiskprot.sys Tue Jun 7 18:38:34 2016 (5756F88A) Kionix Free Fall Disk Protection Filter Driver Download - http://www.kionix.com/downloads Support - http://www.kionix.com/about-kionix/request-information-form http://www.carrona.org/drivers/driver.php?id=kxdiskprot.sys kiox_ff_driver.sys Tue Jun 7 18:41:19 2016 (5756F92F) Kionix Freefall Protection KXCNL Accelerometer Sensor Driver Download - http://www.kionix.com/downloadsSupport - http://www.kionix.com/about-kionix/request-information-form http://www.carrona.org/drivers/driver.php?id=kiox_ff_driver.sys HidEventFilter.sys Tue Jun 21 01:03:01 2016 (57687625) Intel HID Event Filter driver http://downloadcenter.intel.com/ http://www.carrona.org/drivers/driver.php?id=HidEventFilter.sys vsock.sys Wed Jun 22 10:09:14 2016 (576A47AA) VMware vSockets Service http://www.vmware.com/support/ http://www.carrona.org/drivers/driver.php?id=vsock.sys dptf_cpu.sys Wed Aug 10 20:43:11 2016 (57AB75BF) Dynamic Platform Thermal Framework Driver http://downloadcenter.intel.com or the OEM of your particular system http://www.carrona.org/drivers/driver.php?id=dptf_cpu.sys dptf_acpi.sys Wed Aug 10 20:43:11 2016 (57AB75BF) Dynamic Platform Thermal Framework Driver http://downloadcenter.intel.com or the OEM of your particular system http://www.carrona.org/drivers/driver.php?id=dptf_acpi.sys esif_lf.sys Wed Aug 10 20:43:26 2016 (57AB75CE) Dynamic Platform Thermal Framework Driver http://downloadcenter.intel.com or the OEM of your particular system http://www.carrona.org/drivers/driver.php?id=esif_lf.sys hcmon.sys Thu Aug 18 07:43:53 2016 (57B54B19) VMware USB monitor http://www.vmware.com/support/ http://www.carrona.org/drivers/driver.php?id=hcmon.sys vmkbd.sys Thu Aug 18 07:50:55 2016 (57B54CBF) VMware keyboard filter driver http://www.vmware.com/support/ http://www.carrona.org/drivers/driver.php?id=vmkbd.sys TeeDriverW8x64.sys Thu Sep 15 19:08:03 2016 (57DAD573) Intel Management Engine Interface (MEI) driver OEM or http://downloadcenter.intel.comInstallation instructions - https://www.sysnative.com/forums/wi...00f081f-source-file-not-found.html#post144391 http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys VMNET.SYS Wed Dec 21 05:20:48 2016 (585A0320) VMware Virtual Network Driver http://www.vmware.com/support/ http://www.carrona.org/drivers/driver.php?id=VMNET.SYS vmnetadapter.sys Wed Dec 21 05:20:52 2016 (585A0324) VMware virtual network adapter driver http://www.vmware.com/support/ http://www.carrona.org/drivers/driver.php?id=vmnetadapter.sys vmnetuserif.sys Wed Dec 21 05:20:52 2016 (585A0324) VMware network application interface driver http://www.vmware.com/support/ http://www.carrona.org/drivers/driver.php?id=vmnetuserif.sys vmnetbridge.sys Wed Dec 21 05:20:53 2016 (585A0325) VMware bridge driver http://www.vmware.com/support/ http://www.carrona.org/drivers/driver.php?id=vmnetbridge.sys DDDriver64Dcsa.sys Wed Jan 11 16:28:26 2017 (58764F1A) Dell Diags Device Driver. This is installed with Dell Client System Analyzer. http://www.dell.com/support/ http://www.carrona.org/drivers/driver.php?id=DDDriver64Dcsa.sys RTKVHD64.sys Tue Mar 21 14:04:38 2017 (58D124E6) Realtek High Definition Audio Function Driver http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=8&PFid=14&Level=3&Conn=2 http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys btfilter.sys Thu Mar 23 04:34:35 2017 (58D3424B) Atheros Bluetooth Driver Official site: http://www.qualcomm.com/drivers Unofficial site: http://www.atheros.cz http://www.carrona.org/drivers/driver.php?id=btfilter.sys DellProf.sys Mon Apr 3 20:48:04 2017 (58E298E4) Dell System Analyzer Control Device Driver. This driver is also found Dell Data Vault and other Dell software. http://www.dell.com/support/ http://www.carrona.org/drivers/driver.php?id=DellProf.sys e2xw10x64.sys Thu Apr 13 19:09:57 2017 (58EFB0E5) Killer PCI-E Gigabit Ethernet ControllerKiller Control Center 64-bit http://www.killernetworking.com/ http://www.carrona.org/drivers/driver.php?id=e2xw10x64.sys Qcamain10x64.sys Tue Apr 18 12:21:46 2017 (58F5E8BA) Qualcomm Atheros Extensible Wireless LAN device driver Download - http://www.killernetworking.com/support/driver-downloads Support - http://www.killernetworking.com/about/contact http://www.carrona.org/drivers/driver.php?id=Qcamain10x64.sys wrUrlFlt.sys Mon Apr 24 17:08:27 2017 (58FE14EB) Webroot SecureAnywhere https://www.webroot.com/us/en/support/support-home http://www.carrona.org/drivers/driver.php?id=wrUrlFlt.sys SynTP.sys Wed Apr 26 23:41:25 2017 (59011405) Synaptic Touch Pad Driver http://www.synaptics.com/en/drivers.phpThanks MasterChief!!! http://www.carrona.org/drivers/driver.php?id=SynTP.sys Smb_driver_Intel.sys Wed Apr 26 23:42:17 2017 (59011439) Synaptics SMBus Driver OEM or http://www.synaptics.com/resources/drivers/ http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys IntcDAud.sys Tue May 2 16:07:08 2017 (5908928C) Intel Graphics Media Accelerator HD Driver http://downloadcenter.intel.com/ http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys RfeCo10X64.sys Tue May 2 19:21:36 2017 (5908C020) RfeCo10X64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed. vstor2-mntapi20-shared.sys Fri May 5 09:31:04 2017 (590C2A38) VMware Virtual Storage Volume Driver http://www.vmware.com/us/support http://www.carrona.org/drivers/driver.php?id=vstor2-mntapi20-shared.sys ElbyCDIO.sys Sun May 14 23:27:21 2017 (5918CBB9) CDRTools/ElbyCDIO/DVD Region Killer/VirtualCloneDrive (elby CloneDVD™ 2)/AnyDVD http://cdrecord.berlios.de/private/cdrecord.html AnyDVD here: http://www.slysoft.com/en/support.html http://www.carrona.org/drivers/driver.php?id=ElbyCDIO.sys nvvad64v.sys Mon May 29 01:04:45 2017 (592B578D) NVIDIA Virtual Audio Driver http://www.nvidia.com/Download/index.aspx?lang=en-us http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys igdkmd64.sys Sat Jun 17 00:58:42 2017 (594462A2) Intel Graphics driver http://downloadcenter.intel.com/Default.aspx http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys NvStreamKms.sys Thu Jul 20 05:56:56 2017 (59702A08) nVidia Streaming Kernel service - may cause BSOD in Win8.1 systems (found in May 2014). Date/TimeStamp: Tue Apr 29 20:59:44 2014 (53604B00) MAY NOT BE A PROBLEM, this is a tenative posting - Appears that April 29 driver is a problem, July 2014 drivers seem OK From: http://www.eightforums.com/bsod-cra...artup-lid-closed-dpc-watchdog.html#post379761 ) Possible fix: https://forums.geforce.com/default/topic/573811/nvidia-streamer-service-may-be-freezing-your-pc/ Or uninstall the nVidia drivers and then install a fresh copy without the Streaming Kernel Service (uncertain if this is possible) http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys iaStorA.sys Thu Aug 10 10:27:02 2017 (598C18D6) Intel RST (Rapid Storage Technology) driver http://downloadcenter.intel.com/Default.aspx XP http://www.carrona.org/drivers/driver.php?id=iaStorA.sys WRkrn.sys Thu Aug 24 19:51:51 2017 (599F1237) Webroot SecureAnywhere Essentials driverWebroot SecureAnywhere Anti-virus driver http://www.webroot.com/En_US/consumer.html http://www.carrona.org/drivers/driver.php?id=WRkrn.sys nvlddmkm.sys Fri Oct 6 13:29:06 2017 (59D76902) nVidia Video drivers http://www.nvidia.com/Download/index.aspxGet from OEM for laptops http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys intelppm.sys ***** Invalid 2007 Invalid 2007 Invalid Intel Processor driver http://downloadcenter.intel.com/Default.aspx also at http://www.carrona.org/drivers/driver.php?id=intelppm.sys Code: Debug session time: Fri Oct 13 17:15:27.665 2017 (UTC + 2:00) Loading Dump File [D:\SysnativeBSODApps\101317-10921-01.dmp] Built by: 15063.0.amd64fre.rs2_release.170317-1834 System Uptime: 0 days 0:00:44.486 Probably caused by : ntkrnlmp.exe ( nt!PsChargeProcessNonPagedPoolQuota+89 ) BugCheck 1E, {ffffffffc0000005, fffff8023069d209, 0, a1bffc7} BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e) Bugcheck code 0000001E Arguments: Arg1: ffffffffc0000005, The exception code that was not handled Arg2: fffff8023069d209, The address that the exception occurred at Arg3: 0000000000000000, Parameter 0 of the exception Arg4: 000000000a1bffc7, Parameter 1 of the exception BUGCHECK_STR: 0x1E_c0000005_R FAILURE_BUCKET_ID: 0x1E_c0000005_R_nt!PsChargeProcessNonPagedPoolQuota MaxSpeed: 2800 CurrentSpeed: 2808 BiosVersion = 1.1.9 BiosReleaseDate = 07/05/2017 SystemManufacturer = Alienware SystemProductName = Alienware 17 R4 ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` --- E O J --- 2017 Oct 14 23:02:16 PM _88-dbug Copyright 2017 Sysnative Forums --- E O J --- 2017 Oct 14 23:02:16 PM _88-dbug Copyright 2017 Sysnative Forums --- E O J --- 2017 Oct 14 23:02:16 PM _88-dbug Copyright 2017 Sysnative Forums
ssherjj Sysnative StaffMicrosoft MVPContributor Joined Sep 28, 2017 Posts 501 Location New York Oct 16, 2017 #25 Sorry, I just found this post in my junk mail. I will remove Webroot and Glasswire by tonight.
ssherjj Sysnative StaffMicrosoft MVPContributor Joined Sep 28, 2017 Posts 501 Location New York Oct 16, 2017 #26 Hello Softwaremaniac, Webroot and Glasswire have been uninstalled. How long do I keep these programs uninstalled? Thank you,
Hello Softwaremaniac, Webroot and Glasswire have been uninstalled. How long do I keep these programs uninstalled? Thank you,
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Oct 16, 2017 #27 Monitor your PC for crashes. If no crashes occur within a week or so, you've determined that one of them was the cause.
Monitor your PC for crashes. If no crashes occur within a week or so, you've determined that one of them was the cause.
ssherjj Sysnative StaffMicrosoft MVPContributor Joined Sep 28, 2017 Posts 501 Location New York Oct 16, 2017 #28 Thank you Softwaremaniac!:grin1:
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Oct 27, 2017 #29 Hello, have you experienced any more crashes?
ssherjj Sysnative StaffMicrosoft MVPContributor Joined Sep 28, 2017 Posts 501 Location New York Nov 20, 2017 #30 Hello, I'm back with a BSOD. I had a MiniDump but somehow that disappeared. Where I don't know. I have a screen shot though. But that disappeared from my documents folder of the BSOD's. This is crazy with these files disappearing. Dell Support just informed me that my 2 Samsung SSD 850 EVOs are not supported in my Alienware. I have the drives set in Raid 0. I am not what they are talking about. I am sending the SysnativeBSODCollection. Thank you for any help in advance, Attachments SysnativeFileCollectionApp.zip 1.2 MB · Views: 0 Dump.txt 2.1 KB · Views: 2
Hello, I'm back with a BSOD. I had a MiniDump but somehow that disappeared. Where I don't know. I have a screen shot though. But that disappeared from my documents folder of the BSOD's. This is crazy with these files disappearing. Dell Support just informed me that my 2 Samsung SSD 850 EVOs are not supported in my Alienware. I have the drives set in Raid 0. I am not what they are talking about. I am sending the SysnativeBSODCollection. Thank you for any help in advance,
ssherjj Sysnative StaffMicrosoft MVPContributor Joined Sep 28, 2017 Posts 501 Location New York Nov 20, 2017 #31 Sorry I found the screen shot that I took of the missing Mini Dump before it disappeared.
ssherjj Sysnative StaffMicrosoft MVPContributor Joined Sep 28, 2017 Posts 501 Location New York Nov 20, 2017 #32 Darn I didn't mean to re post again.:huh:
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Nov 20, 2017 #33 Update your chipset/USB drivers. Last edited: Nov 20, 2017
ssherjj Sysnative StaffMicrosoft MVPContributor Joined Sep 28, 2017 Posts 501 Location New York Nov 21, 2017 #34 Hello, I tried to update my usb driver...but Now can anyone tell me what this BSOD means? Do I need to do a clean reinstall? Thank you, Attachments BSOD.PNG 306.5 KB · Views: 6
Hello, I tried to update my usb driver...but Now can anyone tell me what this BSOD means? Do I need to do a clean reinstall? Thank you,
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Nov 21, 2017 #35 Have you tested your RAM yet?
ssherjj Sysnative StaffMicrosoft MVPContributor Joined Sep 28, 2017 Posts 501 Location New York Nov 21, 2017 #36 No but I will now.. :grin1:
ssherjj Sysnative StaffMicrosoft MVPContributor Joined Sep 28, 2017 Posts 501 Location New York Nov 22, 2017 #37 softwaremaniac said: Have you tested your RAM yet? Click to expand... Softwaremaniac, I did a check with CMD prompt as Adm. last night using this command mdsched.exe. Also I checked Dells diagnostic tools from their website. Memory is good. My system is running great now??:noidea:
softwaremaniac said: Have you tested your RAM yet? Click to expand... Softwaremaniac, I did a check with CMD prompt as Adm. last night using this command mdsched.exe. Also I checked Dells diagnostic tools from their website. Memory is good. My system is running great now??:noidea:
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Nov 22, 2017 #38 Okay, if the issue recurs, please use Memtest for 8 passes, one stick at a time please (if you have more of them)
Okay, if the issue recurs, please use Memtest for 8 passes, one stick at a time please (if you have more of them)
D Djsniperwolf New member Joined Oct 10, 2018 Posts 2 Oct 10, 2018 #39 ssherjj said: softwaremaniac said: Have you tested your RAM yet? Click to expand... Softwaremaniac, I did a check with CMD prompt as Adm. last night using this command mdsched.exe. Also I checked Dells diagnostic tools from their website. Memory is good. My system is running great now??:noidea: Click to expand... Did you ever find out if your memory is bad? I am dealing with random bluscreens, ntoskernel.dll consistently with a ton of odd issues. Running games is a no go. I just got this laptop 3 days ago, and it has been the worse 3 days in trying to get anything to work...
ssherjj said: softwaremaniac said: Have you tested your RAM yet? Click to expand... Softwaremaniac, I did a check with CMD prompt as Adm. last night using this command mdsched.exe. Also I checked Dells diagnostic tools from their website. Memory is good. My system is running great now??:noidea: Click to expand... Did you ever find out if your memory is bad? I am dealing with random bluscreens, ntoskernel.dll consistently with a ton of odd issues. Running games is a no go. I just got this laptop 3 days ago, and it has been the worse 3 days in trying to get anything to work...
ssherjj Sysnative StaffMicrosoft MVPContributor Joined Sep 28, 2017 Posts 501 Location New York Oct 10, 2018 #40 Djsniperwolf said: ssherjj said: softwaremaniac said: Have you tested your RAM yet? Click to expand... Softwaremaniac, I did a check with CMD prompt as Adm. last night using this command mdsched.exe. Also I checked Dells diagnostic tools from their website. Memory is good. My system is running great now??:noidea: Click to expand... Did you ever find out if your memory is bad? I am dealing with random bluscreens, ntoskernel.dll consistently with a ton of odd issues. Running games is a no go. I just got this laptop 3 days ago, and it has been the worse 3 days in trying to get anything to work... Click to expand... Hello Djsniperwolf, You should have a one warranty. I'd call Alienware Dell Support and have them check out your many issues. I had nothing but tears with my 2015 Alienware 17R3. Dell replaced my Motherboard at the least 5 times and also the SSD drive, the memory as well. I went a year with 4 refurbished Alienware laptops. I fought hard for a new Alienware and in January of 2016 they sent me a new Alienware R4. I replaced their memory with 32GBs 16x16. I had that memory from Corsair with life time warranty and that memory was replaced TWICE! I was continually getting BSODs and the Dell test said the memory was good with all their diagnostics tests. It wasn't ever good. I can say now that I haven't had a BSOD for at least 6 months. Knock on wood. I could go on and on about my issues with Alienwares but you're having issues. So sorry to hear that. When I upgraded to 32GBs of Ram. I could play all the Steam games and Origin games without crashing or getting BSOD. Please do not let Dell Support get off of the hook. Get them to fix that computer! The Nvidia drivers could be at fault too. Nevertheless Softwaremaniac is a pro and can help you too. As so are the other great Support Volunteers. Goodluck and keep in touch...
Djsniperwolf said: ssherjj said: softwaremaniac said: Have you tested your RAM yet? Click to expand... Softwaremaniac, I did a check with CMD prompt as Adm. last night using this command mdsched.exe. Also I checked Dells diagnostic tools from their website. Memory is good. My system is running great now??:noidea: Click to expand... Did you ever find out if your memory is bad? I am dealing with random bluscreens, ntoskernel.dll consistently with a ton of odd issues. Running games is a no go. I just got this laptop 3 days ago, and it has been the worse 3 days in trying to get anything to work... Click to expand... Hello Djsniperwolf, You should have a one warranty. I'd call Alienware Dell Support and have them check out your many issues. I had nothing but tears with my 2015 Alienware 17R3. Dell replaced my Motherboard at the least 5 times and also the SSD drive, the memory as well. I went a year with 4 refurbished Alienware laptops. I fought hard for a new Alienware and in January of 2016 they sent me a new Alienware R4. I replaced their memory with 32GBs 16x16. I had that memory from Corsair with life time warranty and that memory was replaced TWICE! I was continually getting BSODs and the Dell test said the memory was good with all their diagnostics tests. It wasn't ever good. I can say now that I haven't had a BSOD for at least 6 months. Knock on wood. I could go on and on about my issues with Alienwares but you're having issues. So sorry to hear that. When I upgraded to 32GBs of Ram. I could play all the Steam games and Origin games without crashing or getting BSOD. Please do not let Dell Support get off of the hook. Get them to fix that computer! The Nvidia drivers could be at fault too. Nevertheless Softwaremaniac is a pro and can help you too. As so are the other great Support Volunteers. Goodluck and keep in touch...