Alienware BSODs

ssherjj

ssherjj

Sysnative Staff
Microsoft MVP
Contributor
Joined
Sep 28, 2017
Posts
501
Location
New York
Hello,

I have been getting BSODs for a few months off and on. I do not know a lot but I have 4 mini dumps. I have set in Advanced Settings for "Complete MEMORY Dump. I got a BSOD last night and when I restarted the PC after the BSOD was finished at 100%, (waiting a minute before restart). I did not find a Complete Memory Dump (%SystemRoot%\MEMORY.DMP). How would this Memory Dump disappear or not be created?


Sherry
 

Attachments

Hello,
please update drivers in red and uninstall Webroot software from your computer.

Code: 
[COLOR=red][B]TurboB.sys Mon Nov 2 21:47:34 2009 (4AEF4566)[/B][/COLOR]  
Intel Turbo Boost driver  http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3052&DwnldID=19105&ProductFamily=Processors&ProductLine=Desktop&ProductProduct=Intel%C2%AE+Core%E2%84%A2+i7+Processoreng  
[URL="http://www.carrona.org/drivers/driver.php?id=TurboB.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]TurboB.sys[/COLOR][/B][/URL] 

[COLOR=red][B]ambakdrv.sys Tue  Dec 25 09:46:35 2012 (50D967EB)[/B][/COLOR] 
Aomei BackUpper driver  [url=http://www.aomeitech.com/download.html]Free Download AOMEI Software| Download AOMEI Backupper and Partition Assistant[/url] 
[URL="http://www.carrona.org/drivers/driver.php?id=ambakdrv.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]ambakdrv.sys[/COLOR][/B][/URL] 

[COLOR=red][B]ammntdrv.sys  Tue Dec 25 09:46:37 2012 (50D967ED)[/B][/COLOR] 
Aomei BackUpper driver  [url=http://www.aomeitech.com/download.html]Free Download AOMEI Software| Download AOMEI Backupper and Partition Assistant[/url] 
[URL="http://www.carrona.org/drivers/driver.php?id=ammntdrv.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]ammntdrv.sys[/COLOR][/B][/URL] 

[COLOR=red][B]amwrtdrv.sys  Tue Dec 25 09:46:38 2012 (50D967EE)[/B][/COLOR] 
Aomei BackUpper driver  [url=http://www.aomeitech.com/download.html]Free Download AOMEI Software| Download AOMEI Backupper and Partition Assistant[/url] 
[URL="http://www.carrona.org/drivers/driver.php?id=amwrtdrv.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]amwrtdrv.sys[/COLOR][/B][/URL] 

[COLOR=red][B]ElbyCDIO.sys  Thu Dec 18 00:30:51 2014 (5492122B)[/B][/COLOR] 
CDRTools/ElbyCDIO/DVD Region  Killer/VirtualCloneDrive (elby CloneDVD™ 2)/AnyDVD  [URL]http://cdrecord.berlios.de/private/cdrecord.html[/URL] AnyDVD here:  [URL]http://www.slysoft.com/en/support.html[/URL] 
[URL="http://www.carrona.org/drivers/driver.php?id=ElbyCDIO.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]ElbyCDIO.sys[/COLOR][/B][/URL] 

[COLOR=red][B]HWiNFO64A.SYS  Tue Mar 31 11:51:32 2015 (551A6E24)[/B][/COLOR] 
HWiNFO32 Kernel Driver  [URL]http://www.hwinfo.com/download32.html[/URL] 
[URL="http://www.carrona.org/drivers/driver.php?id=HWiNFO64A.SYS"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]HWiNFO64A.SYS[/COLOR][/B][/URL] 

[COLOR=red][B]gwdrv.sys Fri  May 29 06:15:40 2015 (5567E7EC)[/B][/COLOR] 
GlassWire Network Security driver  [URL]https://www.glasswire.com/[/URL] 
[URL="http://www.carrona.org/drivers/driver.php?id=gwdrv.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]gwdrv.sys[/COLOR][/B][/URL] 

vsscanner.sys Thu Jan 7 22:47:53  2016 (568EDD09) 

[COLOR=#777777][COLOR=#4b0082]vsscanner.sys[/COLOR] - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed.[/COLOR] 

vmci.sys Sat Jun 4 10:08:00 2016 (57528C60) 
VMware  [URL]http://www.vmware.com/support/[/URL] 
[URL="http://www.carrona.org/drivers/driver.php?id=vmci.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]vmci.sys[/COLOR][/B][/URL] 

kxdiskprot.sys Tue Jun 7 18:38:34  2016 (5756F88A) 
Kionix Free Fall Disk Protection Filter Driver Download -  [URL]http://www.kionix.com/downloads[/URL] [br]Support -  [URL]http://www.kionix.com/about-kionix/request-information-form[/URL] 
[URL="http://www.carrona.org/drivers/driver.php?id=kxdiskprot.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]kxdiskprot.sys[/COLOR][/B][/URL] 

kiox_ff_driver.sys Tue Jun 7  18:41:19 2016 (5756F92F) 
Kionix Freefall Protection KXCNL Accelerometer  Sensor Driver Download - [URL]http://www.kionix.com/downloads[/URL][br]Support -  [URL]http://www.kionix.com/about-kionix/request-information-form[/URL] 
[URL="http://www.carrona.org/drivers/driver.php?id=kiox_ff_driver.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]kiox_ff_driver.sys[/COLOR][/B][/URL] 

HidEventFilter.sys Tue Jun  21 01:03:01 2016 (57687625) 
Intel HID Event Filter driver  [URL]http://downloadcenter.intel.com/[/URL] 
[URL="http://www.carrona.org/drivers/driver.php?id=HidEventFilter.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]HidEventFilter.sys[/COLOR][/B][/URL] 

vsock.sys Wed Jun 22  10:09:14 2016 (576A47AA) 
VMware vSockets Service  [URL]http://www.vmware.com/support/[/URL] 
[URL="http://www.carrona.org/drivers/driver.php?id=vsock.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]vsock.sys[/COLOR][/B][/URL] 

dptf_acpi.sys Wed Aug 10 20:43:11  2016 (57AB75BF) 
Dynamic Platform Thermal Framework Driver  [URL]http://downloadcenter.intel.com[/URL] or the OEM of your particular system[br] 
[URL="http://www.carrona.org/drivers/driver.php?id=dptf_acpi.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]dptf_acpi.sys[/COLOR][/B][/URL] 

dptf_cpu.sys Wed Aug 10 20:43:11  2016 (57AB75BF) 
Dynamic Platform Thermal Framework Driver  [URL]http://downloadcenter.intel.com[/URL] or the OEM of your particular system[br] 
[URL="http://www.carrona.org/drivers/driver.php?id=dptf_cpu.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]dptf_cpu.sys[/COLOR][/B][/URL] 

esif_lf.sys Wed Aug 10 20:43:26  2016 (57AB75CE) 
Dynamic Platform Thermal Framework Driver  [URL]http://downloadcenter.intel.com[/URL] or the OEM of your particular system[br] 
[URL="http://www.carrona.org/drivers/driver.php?id=esif_lf.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]esif_lf.sys[/COLOR][/B][/URL] 

hcmon.sys Thu Aug 18 07:43:53 2016  (57B54B19) 
VMware USB monitor [URL]http://www.vmware.com/support/[/URL] 
[URL="http://www.carrona.org/drivers/driver.php?id=hcmon.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]hcmon.sys[/COLOR][/B][/URL] 

vmkbd.sys Thu Aug 18 07:50:55 2016  (57B54CBF) 
VMware keyboard filter driver [URL]http://www.vmware.com/support/[/URL]  
[URL="http://www.carrona.org/drivers/driver.php?id=vmkbd.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]vmkbd.sys[/COLOR][/B][/URL] 

btfilter.sys Wed Aug 31 07:04:48  2016 (57C66570) 
Atheros Bluetooth Driver Official site:  [URL]http://www.qualcomm.com/drivers[/URL] [br] Unofficial site: [URL]http://www.atheros.cz[/URL]  
[URL="http://www.carrona.org/drivers/driver.php?id=btfilter.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]btfilter.sys[/COLOR][/B][/URL] 

TeeDriverW8x64.sys Thu Sep 1  00:45:52 2016 (57C75E20) 
Intel Management Engine Interface (MEI) driver OEM  or [URL]http://downloadcenter.intel.com[/URL][br][br]Installation instructions -  [URL]https://www.sysnative.com/forums/windows-10-a/18573-windows-10-error-0x800f081f-source-file-not-found.html#post144391[/URL]  
[URL="http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]TeeDriverW8x64.sys[/COLOR][/B][/URL] 

e2xw10x64.sys Wed Sep 14  22:52:26 2016 (57D9B88A) 
Killer PCI-E Gigabit Ethernet Controller[br]Killer  Control Center 64-bit [URL]http://www.killernetworking.com/[/URL] 
[URL="http://www.carrona.org/drivers/driver.php?id=e2xw10x64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]e2xw10x64.sys[/COLOR][/B][/URL] 

VMNET.SYS Wed Dec 21 05:20:48  2016 (585A0320) 
VMware Virtual Network Driver [URL]http://www.vmware.com/support/[/URL]  
[URL="http://www.carrona.org/drivers/driver.php?id=VMNET.SYS"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]VMNET.SYS[/COLOR][/B][/URL] 

vmnetuserif.sys Wed Dec 21 05:20:52  2016 (585A0324) 
VMware network application interface driver  [URL]http://www.vmware.com/support/[/URL] 
[URL="http://www.carrona.org/drivers/driver.php?id=vmnetuserif.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]vmnetuserif.sys[/COLOR][/B][/URL] 

vmnetadapter.sys Wed Dec 21  05:20:52 2016 (585A0324) 
VMware virtual network adapter driver  [URL]http://www.vmware.com/support/[/URL] 
[URL="http://www.carrona.org/drivers/driver.php?id=vmnetadapter.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]vmnetadapter.sys[/COLOR][/B][/URL] 

vmnetbridge.sys Wed Dec 21  05:20:53 2016 (585A0325) 
VMware bridge driver [URL]http://www.vmware.com/support/[/URL]  
[URL="http://www.carrona.org/drivers/driver.php?id=vmnetbridge.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]vmnetbridge.sys[/COLOR][/B][/URL] 

DDDriver64Dcsa.sys Wed Jan 11  16:28:26 2017 (58764F1A) 
Dell Diags Device Driver. This is installed with  Dell Client System Analyzer. [URL]http://www.dell.com/support/[/URL] 
[URL="http://www.carrona.org/drivers/driver.php?id=DDDriver64Dcsa.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]DDDriver64Dcsa.sys[/COLOR][/B][/URL] 

RfeCo10X64.sys Tue Jan 17  06:10:21 2017 (587DA73D) 

[COLOR=#777777][COLOR=#4b0082]RfeCo10X64.sys[/COLOR] - this driver hasn't been added to the DRT  as of this run. Please search Google/Bing for the driver if additional  information is needed.[/COLOR] 

RTKVHD64.sys Tue Mar 21 14:04:38 2017  (58D124E6) 
Realtek High Definition Audio Function Driver  [URL]http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=8&PFid=14&Level=3&Conn=2[/URL]  
[URL="http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]RTKVHD64.sys[/COLOR][/B][/URL] 

DellProf.sys Mon Apr 3 20:48:04  2017 (58E298E4) 
Dell System Analyzer Control Device Driver. This driver is  also found Dell Data Vault and other Dell software. [URL]http://www.dell.com/support/[/URL]  
[URL="http://www.carrona.org/drivers/driver.php?id=DellProf.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]DellProf.sys[/COLOR][/B][/URL] 

Qcamain10x64.sys Tue Apr 18  12:21:46 2017 (58F5E8BA) 
Qualcomm Atheros Extensible Wireless LAN device  driver [br][br]Download -  [URL]http://www.killernetworking.com/support/driver-downloads[/URL] [br]Support -  [URL]http://www.killernetworking.com/about/contact[/URL] 
[URL="http://www.carrona.org/drivers/driver.php?id=Qcamain10x64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]Qcamain10x64.sys[/COLOR][/B][/URL] 

wrUrlFlt.sys Mon Apr 24  17:08:27 2017 (58FE14EB) 
Webroot SecureAnywhere  [URL]https://www.webroot.com/us/en/support/support-home[/URL] 
[URL="http://www.carrona.org/drivers/driver.php?id=wrUrlFlt.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]wrUrlFlt.sys[/COLOR][/B][/URL] 

SynTP.sys Wed Apr 26 23:41:25  2017 (59011405) 
Synaptic Touch Pad Driver  [URL]http://www.synaptics.com/en/drivers.php[/URL][br]Thanks MasterChief!!! 
[URL="http://www.carrona.org/drivers/driver.php?id=SynTP.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]SynTP.sys[/COLOR][/B][/URL] 

Smb_driver_Intel.sys Wed Apr 26  23:42:17 2017 (59011439) 
Synaptics SMBus Driver OEM or  [URL]http://www.synaptics.com/resources/drivers/[/URL] 
[URL="http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]Smb_driver_Intel.sys[/COLOR][/B][/URL] 

IntcDAud.sys Tue May 2  16:07:08 2017 (5908928C) 
Intel Graphics Media Accelerator HD Driver  [URL]http://downloadcenter.intel.com/[/URL] 
[URL="http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]IntcDAud.sys[/COLOR][/B][/URL] 

vstor2-mntapi20-shared.sys Fri  May 5 09:31:04 2017 (590C2A38) 
VMware Virtual Storage Volume Driver  [URL]http://www.vmware.com/us/support[/URL] 
[URL="http://www.carrona.org/drivers/driver.php?id=vstor2-mntapi20-shared.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]vstor2-mntapi20-shared.sys[/COLOR][/B][/URL] 

nvvad64v.sys Mon  May 29 01:04:45 2017 (592B578D) 
NVIDIA Virtual Audio Driver  [URL]http://www.nvidia.com/Download/index.aspx?lang=en-us[/URL] 
[URL="http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]nvvad64v.sys[/COLOR][/B][/URL] 

ctxusbm.sys Tue May 30 03:10:56  2017 (592CC6A0) 
Citrix ICA Client USB Monitor Driver  [URL]http://www.citrix.com/site/SS/downloads/index.asp[/URL] 
[URL="http://www.carrona.org/drivers/driver.php?id=ctxusbm.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]ctxusbm.sys[/COLOR][/B][/URL] 

vmx86.sys Wed Jun 14 05:37:50 2017  (5940AF8E) 
VMware Virtualization Driver [URL]http://www.vmware.com/support/[/URL]  
[URL="http://www.carrona.org/drivers/driver.php?id=vmx86.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]vmx86.sys[/COLOR][/B][/URL] 

igdkmd64.sys Sat Jun 17 00:58:42  2017 (594462A2) 
Intel Graphics driver  [URL]http://downloadcenter.intel.com/Default.aspx[/URL] 
[URL="http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]igdkmd64.sys[/COLOR][/B][/URL] 

NvStreamKms.sys Thu Jul 20  05:56:56 2017 (59702A08) 
nVidia Streaming Kernel service - may cause [COLOR=red]BSOD[/COLOR] in Win8.1 systems (found in May 2014). Date/TimeStamp: Tue  Apr 29 20:59:44 2014 (53604B00) [B]MAY NOT BE A PROBLEM, this is a tenative  posting - Appears that April 29 driver is a problem, July 2014 drivers seem  OK[/B] From:  [URL]http://www.eightforums.com/bsod-crashes-debugging/45935-bsod-startup-lid-closed-dpc-watchdog.html#post379761[/URL]  ) [br] Possible fix:  [URL]https://forums.geforce.com/default/topic/573811/nvidia-streamer-service-may-be-freezing-your-pc/[/URL]  [br] Or uninstall the nVidia drivers and then install a fresh copy without the  Streaming Kernel Service (uncertain if this is possible) 
[URL="http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]NvStreamKms.sys[/COLOR][/B][/URL] 

iaStorA.sys Thu Aug 10  10:27:02 2017 (598C18D6) 
Intel RST (Rapid Storage Technology) driver  [URL]http://downloadcenter.intel.com/Default.aspx[/URL] XP 
[URL="http://www.carrona.org/drivers/driver.php?id=iaStorA.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]iaStorA.sys[/COLOR][/B][/URL] 

WRkrn.sys Thu Aug 24 19:51:51 2017  (599F1237) 
Webroot SecureAnywhere Essentials driver[br]Webroot  SecureAnywhere Anti-virus driver [URL]http://www.webroot.com/En_US/consumer.html[/URL]  
[URL="http://www.carrona.org/drivers/driver.php?id=WRkrn.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]WRkrn.sys[/COLOR][/B][/URL] 

nvlddmkm.sys Sat Sep 16 18:54:01  2017 (59BD5729) 
nVidia Video drivers  [URL]http://www.nvidia.com/Download/index.aspx[/URL][br]Get from OEM for laptops 
[URL="http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]nvlddmkm.sys[/COLOR][/B][/URL] 

[COLOR=red][B]intelppm.sys  ***** Invalid 2007 Invalid 2007 Invalid[/B][/COLOR] 
Intel Processor driver  [URL]http://downloadcenter.intel.com/Default.aspx[/URL] also at 
[URL="http://www.carrona.org/drivers/driver.php?id=intelppm.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]intelppm.sys[/COLOR][/B][/URL] 


Code:

Debug session time: Wed Sep 27 18:33:57.326 2017 (UTC + 2:00)

Loading Dump File [D:\SysnativeBSODApps\092717-10359-01.dmp]

System Uptime: 0 days 2:15:25.140

*** WARNING: Unable to verify timestamp for WRkrn.sys

*** ERROR: Module load completed but symbols could not be loaded for WRkrn.sys

Probably caused by : WRkrn.sys ( WRkrn+7c3e )

BugCheck 50, {fffff8021c9f0f78, 0, fffff801fc6fba19, 2}

BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000050"]PAGE_FAULT_IN_NONPAGED_AREA (50)[/URL]

Bugcheck code 00000050

Arguments: 

Arg1: fffff8021c9f0f78, memory referenced.

Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.

Arg3: fffff801fc6fba19, If non-zero, the instruction address which referenced the bad memory

    address.

Arg4: 0000000000000002, (reserved)

BUGCHECK_STR:  AV

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

PROCESS_NAME:  mscorsvw.exe

FAILURE_BUCKET_ID:  AV_R_INVALID_WRkrn!unknown_function

MaxSpeed:     2800

CurrentSpeed: 2808

BiosVersion = 1.1.9

BiosReleaseDate = 07/05/2017

SystemManufacturer = Alienware

SystemProductName = Alienware 17 R4

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Debug session time: Wed Aug 30 21:42:29.191 2017 (UTC + 2:00)

Loading Dump File [D:\SysnativeBSODApps\083017-10046-01.dmp]

System Uptime: 0 days 0:20:15.054

Probably caused by : ntkrnlmp.exe ( nt!PoIdle+1f0 )

BugCheck A, {ffffa583f33e7612, ff, f8, fffff8021407de00}

BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000000A"]IRQL_NOT_LESS_OR_EQUAL (a)[/URL]

Bugcheck code 0000000A

Arguments: 

Arg1: ffffa583f33e7612, memory referenced

Arg2: 00000000000000ff, IRQL

Arg3: 00000000000000f8, bitfield :

    bit 0 : value 0 = read operation, 1 = write operation

    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)

Arg4: fffff8021407de00, address which referenced memory

BUGCHECK_STR:  AV

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

PROCESS_NAME:  System

FAILURE_BUCKET_ID:  AV_nt!PoIdle

MaxSpeed:     2800

CurrentSpeed: 2808

BiosVersion = 1.1.9

BiosReleaseDate = 07/05/2017

SystemManufacturer = Alienware

SystemProductName = Alienware 17 R4

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Debug session time: Wed Aug 30 03:15:59.123 2017 (UTC + 2:00)

Loading Dump File [D:\SysnativeBSODApps\082917-10000-01.dmp]

System Uptime: 0 days 4:33:00.944

Probably caused by : ntkrnlmp.exe ( nt!_report_gsfailure+25 )

BugCheck F7, {207913dce85bdd, 7913dce85bdd, ffff86ec2317a422, 0}

BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x000000F7"]DRIVER_OVERRAN_STACK_BUFFER (f7)[/URL]

Bugcheck code 000000f7

Arguments: 

Arg1: 00207913dce85bdd, Actual security check cookie from the stack

Arg2: 00007913dce85bdd, Expected security check cookie

Arg3: ffff86ec2317a422, Complement of the expected security check cookie

Arg4: 0000000000000000, zero

BUGCHECK_STR:  0xF7_ONE_BIT

PROCESS_NAME:  System

FAILURE_BUCKET_ID:  0xF7_ONE_BIT_MISSING_GSFRAME_nt!_report_gsfailure

MaxSpeed:     2800

CurrentSpeed: 2808

BiosVersion = 1.1.9

BiosReleaseDate = 07/05/2017

SystemManufacturer = Alienware

SystemProductName = Alienware 17 R4

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Debug session time: Fri Aug 25 20:46:08.979 2017 (UTC + 2:00)

Loading Dump File [D:\SysnativeBSODApps\082517-9562-01.dmp]

System Uptime: 0 days 1:01:26.794

Probably caused by : dxgmms2.sys ( dxgmms2!VidSchiSubmitCommandPacketToQueue+d5 )

BugCheck 3B, {c000001d, fffff807b103a985, ffffa500dfcfb490, 0}

BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000003B"]SYSTEM_SERVICE_EXCEPTION (3b)[/URL]

Bugcheck code 0000003B

Arguments: 

Arg1: 00000000c000001d, Exception code that caused the bugcheck

Arg2: fffff807b103a985, Address of the instruction which caused the bugcheck

Arg3: ffffa500dfcfb490, Address of the context record for the exception that caused the bugcheck

Arg4: 0000000000000000, zero.

BUGCHECK_STR:  0x3B

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

PROCESS_NAME:  TheDivision.ex

FAILURE_BUCKET_ID:  0x3B_dxgmms2!VidSchiSubmitCommandPacketToQueue

MaxSpeed:     2800

CurrentSpeed: 2808

BiosVersion = 1.1.9

BiosReleaseDate = 07/05/2017

SystemManufacturer = Alienware

SystemProductName = Alienware 17 R4

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Debug session time: Wed Aug 23 04:20:32.875 2017 (UTC + 2:00)

Loading Dump File [D:\SysnativeBSODApps\082217-8781-01.dmp]

System Uptime: 0 days 6:21:20.687

Probably caused by : FLTMGR.SYS ( FLTMGR!FltpLegacyProcessingAfterPreCallbacksCompleted+29 )

BugCheck 3B, {c0000005, fffff807fe6d54d9, ffff95004709e7d0, 0}

BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000003B"]SYSTEM_SERVICE_EXCEPTION (3b)[/URL]

Bugcheck code 0000003B

Arguments: 

Arg1: 00000000c0000005, Exception code that caused the bugcheck

Arg2: fffff807fe6d54d9, Address of the instruction which caused the bugcheck

Arg3: ffff95004709e7d0, Address of the context record for the exception that caused the bugcheck

Arg4: 0000000000000000, zero.

BUGCHECK_STR:  0x3B

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

PROCESS_NAME:  WRSA.exe

FAILURE_BUCKET_ID:  0x3B_FLTMGR!FltpLegacyProcessingAfterPreCallbacksCompleted

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``





--- E O J --- 2017 Oct 06 02:41:54 AM _88-dbug  Copyright 2017 Sysnative Forums 
--- E O J --- 2017 Oct 06 02:41:54 AM  _88-dbug Copyright 2017 Sysnative Forums 
--- E O J --- 2017 Oct 06 02:41:54  AM _88-dbug Copyright 2017 Sysnative Forums
 
Please check your recovery configurations and pagefile configurations, there are numberous events about pagefile configuration failure

Code: 
Event[4312]:
  Log Name: System
  Source: volmgr
  Date: 2017-09-27T19:10:25.187
  Event ID: 49
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: ALIENWARE17R4
  Description: 
Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory.
 
I am not sure how to set up the page file on the boot partition. I will do some research... Thanks!
 
Standard it is already on the boot partition, maintained by Windows.
- Go to Control Panel > System > Advanced system settings > tab 'Advanced' > Performance settings > Advanced > Change.
'Automatically manage paging file size for all drives' is normally checked.

Recovery settings: Set System Crash Settings - BSOD (Windows 8.1, 8, 7 & Vista)
 
ssherjj said:
I have set in Advanced Settings for "Complete MEMORY Dump. I got a BSOD last night ... I did not find a Complete Memory Dump (%SystemRoot%\MEMORY.DMP). How would this Memory Dump disappear or not be created?
Sherry
Click to expand...
Hi Sherry. . .

Was there a file there at all (meaning an older one) -- in (%systemroot%\memory.dmp)?
I found this entry in the Event Viewer log and it says that a dump from May 29, 2017, was written to/saved in %systemroot%\memory.dmp

From Event Viewer:
Code: 
Event[33191]:
  Log Name: System
  Source: Microsoft-Windows-WER-SystemErrorReporting
  Date: [HI]2017-05-29[/HI]T20:42:05.792
  Level: Error
  Computer: ALIENWARE17R4
  Description: 
The computer has rebooted from a bugcheck.  The bugcheck was: 0x000000d1 (0x0000000000000208, 
0x0000000000000007, 0x0000000000000000, 0xfffff80ac273690b). [HI]A dump was saved in: 
C:\WINDOWS\MEMORY.DMP[/HI]. Report Id: e17dcd83-711e-4e5c-9736-c23ec50be72a.

Do you use CCleaner or similar app that may have deleted the dump?

Not only does the Event Viewer indicate that a dump was written on 5/29/17 -- the dump is not included in the Sysnative/jcgriff2 zip file that you attached. So either these dumps are not being written or some app is coming along and deleting them. This fits the pattern of the BSOD/dump from yesterday. There may be many more dumps that are missing from BDODs that actually occurred.

The 5 dumps provided to us in the most recent Sysnative/jcgriff2 output zip file -
Code: 
Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

C:\Users\PalmDesert\_jcgriff2_\dbug\1>[B]dir /o:n
[/B] Volume in drive C is Windows 8.1 x64
 Volume Serial Number is C8D9-F1EF

 Directory of C:\Users\PalmDesert\_jcgriff2_\dbug\1

10/06/2017  09:34 PM    <DIR>          .
10/06/2017  09:34 PM    <DIR>          ..
[color=red]01/01/1980  12:00 AM[/color]         1,384,224 [hi]082217[/hi]-8781-01.dmp
[color=red]01/01/1980  12:00 AM[/color]         1,377,440 [hi]082517[/hi]-9562-01.dmp
[color=red]01/01/1980  12:00 AM[/color]         1,365,792 [hi]082917[/hi]-10000-01.dmp
[color=red]01/01/1980  12:00 AM[/color]         1,369,888 [hi]083017[/hi]-10046-01.dmp
[color=red]01/01/1980  12:00 AM[/color]         1,379,232 [hi]092717[/hi]-10359-01.dmp


               5 File(s)      6,876,576 bytes
               2 Dir(s)  91,107,069,952 bytes free

C:\Users\PalmDesert\_jcgriff2_\dbug\1>

Windows 10 dump file dates have left all BSOD Analysts shaking their heads in disbelief as often THE FILE DATE associated with the dump file is just plain wrong. Looking up at the list of your 5 dumps, you can see that the timestamp is wrong as they all say that all 5 BSODs occurred on January 1, 1980 at midnight. To obtain the correct timestamp, look at the filr name or run the dump. I usually do both.

If you look at the column to the right of the file size is the file name. The file name column for Windows' minidumps is partially made up of

Anyway, full physical memory dumps are not of any use to us. We need kernel dumps. Change crash control settings either to "Automatic" or "Full Kernel Dump". Doing so should leave you with a full kernel dump (%systemroot%\memory.dmp) + a minidump (%systemroot%\minidump).

Regards. . .

jcgriff2


EDIT: I just saw the info about the page file.

For the page file deletion and re-allocation, try this - Deletion + Reallocation of the Page File (Windows 10, 8.1, 8, 7 & Vista)

A problem with the page file may be responsible for the lack of your full physical memory dump being written as all dump info is written to the page file first, then re-written to either %systemroot%\memory.dmp +/or %systemroot%\minidump.

If you have any other questions, just ask and we'll do our best to get it/them answered.
 
Last edited:
Yes I do use ccleaner...all this is overwhelming. Should I just do a clean reinstall? Things aren't right. I will look at link above that you sent.
 

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Could you configure a pagefile on your Windows partition with a fixed size of 8GB.
 
I noticed most of the times (in windows 8.1 and 10, can't remember previous OSes) the pagefile.sys is deleted by windows itself, after a reboot.
Read More:
That's why you can't find it.

By the way, the msinfo log shows the pagefile was present: 34GB.
Syslist shows a negative size for it (-2147483648).
 
Last edited:
axe0 said:
Could you configure a pagefile on your Windows partition with a fixed size of 8GB.
Click to expand...

Sorry axe0, I'm not sure if you want me to set page file to 8GB in the Advanced Settings? I apologize that I'm slow in understanding things.
 
Like this:
Read More:


;)
 
Hi axe0, All set as you asked.
 

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I thought I should mention (FYI) that Windows will overwrite any MEMORY.DMPs with the latest crash, Minidumps will be retained for 50 files and will then begin to be overwritten too.
 
jcgriff2 said:
"Windows 10 dump file dates have left all BSOD Analysts shaking their heads in disbelief as often THE FILE DATE associated with the dump file is just plain wrong. Looking up at the list of your 5 dumps, you can see that the timestamp is wrong as they all say that all 5 BSODs occurred on January 1, 1980 at midnight. To obtain the correct timestamp, look at the filr name or run the dump. I usually do both."
Click to expand...

Is there anything I can do to get rid of these 5 BSODs that occurred on January 1, 1980? Should I be concerned? How would this happen? Also how would I look up these files and run a dump?

Thank you all for your help and your time with all of this.
 
Last edited by a moderator:
There is nothing to do with the dumps. The real dates of the BSODs are in the dump filename. Go back and read my post and check the highlighted dates out.
 
BIOS seems to be already updated.
But I can see you didn't update other things present in your manufacturer website (like softwaremaniac showed in the first reply).
My suggestions:
  • Could it be you are using two antiviruses? Webroot and voodooshield?
    Could you specify what antivirus/antimalware/antispyware/firewall software are you using?
    It could be this is the cause of your BSODs.
  • Create a new system restore point.
  • Create a backup of your important files: they should be put in another location (not in your machine).
  • Update aomei backupper to the latest version (aomei backupper standard 4.0.6, is free).
    Not sure why you are using the 2012 version of it.
    Are you using another software to create system images?
    By the way, after you updated aomei backupper (or your preferred program for system images: OVERWOLF?) create a new system image of your system: it should be put in another location (not in your machine).
    Make also sure you have the usb drive, or the cd, you created with/by aomei backupper at hand.
    If you didn't create it, create it right now and test if it works (i.e., if it boots up your machine, without using windows).
  • Start to update the drivers for your laptop, checking Dell.com - Support for Alienware 17 R4 (click).
    It could be dell installed a software on your machine that check drivers for you: try that, if you feel more comfortable with it.
 
Hi xilolee,

* Yes, I am using Webroot and Voodooshield Beta & Hitman Pro.
*Glasswire Elite Firewall (updated)
*AOMEI Backupper Professional has been updated for a couple of days now to 4.0.6
* I am not using another software for creating system images.
* I have tried updating the drivers that, softwaremaniac posted for me. Some will not update like the "intelppm.sys" I cannot find it on Intel.com. The other drivers I believe are updated. Except for Clone DVD.

Thank you and I'll follow the rest of your advise to backup Dell Drivers to the latest. And make a USB with AOMEI. Besides creating a System Restore in the meantime.
 
I thought it was another antivirus.
Well, after you got your precautions and then updated your drivers, wait for another bsod.
If it won't appear in next two months, problem solved.
If a new bsod will appear, post it here and we will check it.
 

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