I am trying to install the Windows 7 KB4474419 Update and keep getting error 800B0100. When I run System Update Readiness Tool(SURT), I look in the CheckSUR.log and see I am missing at least one "CSI Missing Deployment Key" and "CSI C Mark Deployment Not Marked."
I have:
1. Deleted the Software Distribution Folder (SFC/Scannow comes back with no found issues)
2. Manually downloaded the KB4474419.msu from the Microsoft Catalog
3. Extracted the .cat and .mum file from KB4474419.msu and replaced in C:\Windows\Temp\CheckSUR\servicing\packages
The computer runs fine besides unable to install this update. Attached are the logs from SURT (checkSUR.log) and SFCFix (SFCFix.txt).
Thank you SO much for your time and expertise. I can't tell you how much I appreciate your help!
Lauren
Provide the Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop. Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to Gofile or WeTransfer and just provide the link here. Option#2 (only if you are unable to follow the previous instructions)
Please download the Freeware RegBak from here: Acelogix Software - Download products You will find it at the bottom of the page that the link brings you to.
Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
Click the New Backup button. Accept the defaults and simply click Start.
When it says Finished successfully, click the Close button.
This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS.
Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS.
Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder.
Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Gofile or WeTransfer and then just provide the link in your reply.
You can close any open windows you have as well as the RegBak program now.
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
Download the attachment SFCFixScript.txt and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Open the file, then copy and paste its content in your next reply.
I followed the steps above. Below is the contents of the SFCFix.txt.
Thank you!
SFCFix version 3.0.2.1 by niemiro.
Start time: 2022-04-20 20:46:02.458
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\brummejc\Desktop\SFCFixScript.txt [0]
RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\3263a2d6cc5..f29654af055_31bf3856ad364e35_6.1.7601.23539_1d38311b9eff8229.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\f31f881f4fe..d9dd7a7faa9_31bf3856ad364e35_6.1.7601.23539_c69390074e64754c.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\fed90c13404..cbcfa215d0b_31bf3856ad364e35_6.1.7601.24384_b1de090dd59ad32f.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\3263a2d6cc5..f29654af055_31bf3856ad364e35_6.1.7601.23539_1d38311b9eff8229.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\f31f881f4fe..d9dd7a7faa9_31bf3856ad364e35_6.1.7601.23539_c69390074e64754c.
RegistryScript:: directive completed successfully.
Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 4 datablocks.
Finish time: 2022-04-20 20:46:02.722
Script hash: kdfGuAh0jHS8F5QjnQCrJb6uzmE5OoHs/gj+KNzpI2k=
----------------------EOF-----------------------
Try to install KB4474419 again and report the result.
If it fails copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.
Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
Download the attachment SFCFix.zip and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Open the file, then copy and paste its content in your next reply.
Step 2:
Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log.
Download SURT for your system. (Windows 7 SP1 x64)
Once downloaded, execute the installer, and go through the installation (this process can take around 15-20 minutes).
On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log.
Thank you SO much for the SFCFix.zip. I ran it and it was successful. So then I attempted to install KB4474419 and it finally installed!! (Truly appreciate all your help and time; donated to the site)
Attached is the SFCFix.txt and CheckSur.log. I am now attempting to upgrade my computer form Windows7 to Windows10 using the Microsoft MediaCreationTool21H2.exe but keep getting error 0x80072F8F - 0x20000. Do either of the logs indicate any remaining issues with my Windows7? The Windows Update manager shows no further updates needed.
