S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Mar 21, 2018 #41 OK, now please attach CBS.log and dism.log.
J johngartley Active member Joined Feb 28, 2018 Posts 30 Mar 21, 2018 #42 Dropbox - DISM.zip Dropbox - CBS.zip Thanks...sorry for being such a noob!
J johngartley Active member Joined Feb 28, 2018 Posts 30 Mar 23, 2018 #43 Any ideas?? Thx for looking!
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Mar 23, 2018 #44 Please attach: c:\windows\inf\setupapi.dev.log
J johngartley Active member Joined Feb 28, 2018 Posts 30 Mar 23, 2018 #45 Here it is Dropbox - setupapi.app.zip Attachments setupapi.app.zip 779 bytes · Views: 1
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Mar 24, 2018 #46 Not that one. setupapi.dev.log
J johngartley Active member Joined Feb 28, 2018 Posts 30 Mar 24, 2018 #47 I searched for both setupapi.dev.log and setupapi.*dev*.log and no such file exists in Windows/INF directory or in Windows directory... Attachments Screenshot 2018-03-24 08.10.56.jpg 130.8 KB · Views: 2
I searched for both setupapi.dev.log and setupapi.*dev*.log and no such file exists in Windows/INF directory or in Windows directory...
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Mar 24, 2018 #48 SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a log should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text. Attachments SFCFixScript.txt 28 bytes · Views: 3
SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a log should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
J johngartley Active member Joined Feb 28, 2018 Posts 30 Mar 24, 2018 #49 Dropbox - SFCFix.txt Attachments SFCFix.txt 2.7 KB · Views: 3
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Mar 24, 2018 #50 Attach the following: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Critical_6.1.7601.23505_fb8de33b2b763c37c67d0c036e4db52b7ca7df1_cab_147851c8\setupapi.dev.log
Attach the following: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Critical_6.1.7601.23505_fb8de33b2b763c37c67d0c036e4db52b7ca7df1_cab_147851c8\setupapi.dev.log
J johngartley Active member Joined Feb 28, 2018 Posts 30 Mar 25, 2018 #51 Dropbox - Critical_6.1.7601.23505_fb8de33b2b763c37c67d0c036e4db52b7ca7df1_cab_147851c8.zip Thx again for looking!
Dropbox - Critical_6.1.7601.23505_fb8de33b2b763c37c67d0c036e4db52b7ca7df1_cab_147851c8.zip Thx again for looking!
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Mar 27, 2018 #52 Do the following again please: Step#1 - Capture Process Monitor Trace 1. Download and run Process Monitor. Leave this running while you perform the next steps. 2. Open an elevated Command Prompt and run Windows Updates just like you have in the past. 3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below. 4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine. 5. Zip up and attach the LogFile.PML file as well as your CBS.log
Do the following again please: Step#1 - Capture Process Monitor Trace 1. Download and run Process Monitor. Leave this running while you perform the next steps. 2. Open an elevated Command Prompt and run Windows Updates just like you have in the past. 3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below. 4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine. 5. Zip up and attach the LogFile.PML file as well as your CBS.log
J johngartley Active member Joined Feb 28, 2018 Posts 30 Mar 27, 2018 #53 CBS Dropbox - Logfile.zip Here are the two logs from the requested action. Thanks for looking!
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Mar 28, 2018 #54 Retrieve Components/Software Hives Note: The Software hive has confidential and sensitive information in it so please send me a PM with a link to that particular hive so it's not in the public form. Please download the Freeware RegBak from here: Acelogix Software - Download products You will find it at the bottom of the page that the link brings you to. Go ahead and install this program and accept all the defaults. After the last install screen the program should open. Click the New Backup button. Accept the defaults and simply click Start. When it says Finished successfully, click the Close button. This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup... This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, two of which are named COMPONENTS and SOFTWARE. Copy these two files to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS. Now right click on these files on your desktop and select Send to > Compressed (zipped) folder. Then please upload the zip file(s) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Dropbox or One Drive or SendSpace and then just provide the link in your reply. You can close any open windows you have as well as the RegBack program now.
Retrieve Components/Software Hives Note: The Software hive has confidential and sensitive information in it so please send me a PM with a link to that particular hive so it's not in the public form. Please download the Freeware RegBak from here: Acelogix Software - Download products You will find it at the bottom of the page that the link brings you to. Go ahead and install this program and accept all the defaults. After the last install screen the program should open. Click the New Backup button. Accept the defaults and simply click Start. When it says Finished successfully, click the Close button. This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup... This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, two of which are named COMPONENTS and SOFTWARE. Copy these two files to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS. Now right click on these files on your desktop and select Send to > Compressed (zipped) folder. Then please upload the zip file(s) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Dropbox or One Drive or SendSpace and then just provide the link in your reply. You can close any open windows you have as well as the RegBack program now.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Mar 28, 2018 #55 Thanks. Do the following: SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a log should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text. Attachments SFCFixScript.txt 606 bytes · Views: 2
Thanks. Do the following: SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a log should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
J johngartley Active member Joined Feb 28, 2018 Posts 30 Mar 28, 2018 #56 Dropbox - SFCFix.txt I'm not sure where you want the Code /Code...it appears to be about a 20 line text file...
Dropbox - SFCFix.txt I'm not sure where you want the Code /Code...it appears to be about a 20 line text file...
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Mar 29, 2018 #57 That's fine. Attempt to update now and attach CBS.log if any fail.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Mar 31, 2018 #59 Do the following again please: Step#1 - Capture Process Monitor Trace 1. Download and run Process Monitor. Leave this running while you perform the next steps. 2. Open an elevated Command Prompt and run Windows Updates just like you have in the past. 3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below. 4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine. 5. Zip up and attach the LogFile.PML file as well as your CBS.log
Do the following again please: Step#1 - Capture Process Monitor Trace 1. Download and run Process Monitor. Leave this running while you perform the next steps. 2. Open an elevated Command Prompt and run Windows Updates just like you have in the past. 3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below. 4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine. 5. Zip up and attach the LogFile.PML file as well as your CBS.log