[7SP1 x64] Fails to install KB4074598

[johngartley]

I have gone through several possible solutions...none are working...I have followed the steps you have requested I follow prior to posting.
Attached is my Log file ...ooopss...I think its too big...its in Dropbox but I need an email to send it?? Here is the link...
Dropbox - CBS.zip

I had no errors or corrupted files in SFC scan...File attached

I did run the FRST64 tool and it generated the following text file. File attached.

Thx for any help...much appreciated.

 

[Sysnative Windows Update]

Re: Windows Update Fails to install KB4074598

Hello and welcome to Sysnative!

Please attempt to install the update again and when it fails, attach CBS.log.

 

[johngartley]

Re: Windows Update Fails to install KB4074598

Please attempt to install the update again and when it fails, attach CBS.log.

Here it is...thx again for your help...much appreciated!

Dropbox - CBS.zip

 

[Sysnative Windows Update]

Re: Windows Update Fails to install KB4074598

Please attach: C:\WINDOWS\INF\setupapi.dev.log

 

[johngartley]

Re: Windows Update Fails to install KB4074598

I've attached the setupapi.dev file...couldn't find a log file...

 

[Sysnative Windows Update]

Re: Windows Update Fails to install KB4074598

ok, please attach setupapi.app

 

[johngartley]

Re: Windows Update Fails to install KB4074598

ok, please attach setupapi.app

Here is the requested file..once again, thanks for all of your efforts!

 

[Sysnative Windows Update]

Re: Windows Update Fails to install KB4074598

Can you go to C:\Windows\system32 and then locate regsvr32.exe. Right-click on this file and go to properties. Click the Security tab. Under the Group or user names list, give full permission to SYSTEM and Administrators if they don't have it.

 

[johngartley]

Re: Windows Update Fails to install KB4074598

I did that but it wont allow me to change the permissions for System or Administrator..see attached screen shot....thanks!

 

[johngartley]

OK...I've managed to switch up the permissions...I tried then to install the update manually...it still failed.
However when I tried the 2 suggested updates, Windows defender update succeeded. (see the second screenshot)

Thx again...& hope you have a great weekend!

 

[Sysnative Windows Update]

Attempt to install the update again and attach CBS.log when it fails.

 

[johngartley]

Yup..it failed...here is CBS Log folder...thx again...much appreciated.

Dropbox - CBS.zip

 

[Sysnative Windows Update]

Step#1 - Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Open an elevated Command Prompt and run Windows Updates just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.

4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and attach the LogFile.PML file as well as your CBS.log

 

[johngartley]

Dropbox - CBS.zip

Dropbox - Logfile.zip

HERE ARE THE 2 FILES REQUESTED.

 

[Sysnative Windows Update]

Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload toa file sharing service and just provide the link here.

 

[johngartley]

Here is the link to the Components file...thanks again...
Dropbox - components.zip

 

[Sysnative Windows Update]

Thanks, I'll review and get back to you.

 

[Sysnative Windows Update]

Which updates are listed when you check for them?

 

[johngartley]

Here is my update status screen...

Here is the CBS zip file after latest crash..
Dropbox - CBS.zip

Once again...any help greatly appreciated.

 

[Sysnative Windows Update]

Please attach: c:\windows\inf\setupapi.dev.log c:\windows\inf\setupapi.app.log