3 crashes in a day.

kazooba · Jan 22, 2013

Here is a link to my skydrive account with files. https://skydrive.live.com/redir?resid=ABAC3BECB3D1B1F9!390&authkey=!AJYsa_HtlhdWzi4

usasma · Jan 22, 2013

HP Auto program crashed/stopped unexpectedly. Please uninstall it and then download/install a fresh copy from the HP website for your system.

Your BIOS dates from 2011. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

You have a large number of hard drives. What is the make/model/wattage and age of your Power Supply?

A lot of Live Kernel Events in the WER section of MSINFO32. This is suggestive of a hardware problem. Try these free diagnostics: Hardware Diagnostics

Of the 4 sets of Stack Text that I looked at, the only 3rd party driver seen is a Norton driver ( IDSvia64.sys ). Please do this:

Anti-Virus Removal:
Please do the following:
- download a free anti-virus for testing purposes: Free AntiVirus
- un-install the Norton from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of Norton using this free tool: http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN
- IMMEDIATELY install and update the free anti-virus, then check to ensure that the Windows Firewall is turned on.
- check to see if this fixes the BSOD's
NOTE: NEVER run more than 1 anti-virus, firewall, Internet Security/Security Center application at the same time.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

wdcsam64.sys Wed Apr 16 04:39:08 2008 (4805BB2C)
Western Digital SCSI Arcitecture Model (SAM) WDM driver
2008 driver version has known BSOD issues in Win7
http://www.carrona.org/drivers/driver.php?id=wdcsam64.sys

AtiPcie64.sys Wed Mar 10 09:33:45 2010 (4B97ADC9)
AMD PCIE Filter Driver
Found in my ATI video drivers (I have an Intel chipset)
http://www.carrona.org/drivers/driver.php?id=AtiPcie64.sys

npf.sys Fri Jun 25 12:50:58 2010 (4C24DE72)
NetGroup Packet Filter Driver, part of the WinPcap packet capture library
http://www.carrona.org/drivers/driver.php?id=npf.sys

amd_sata.sys Fri Aug 13 19:35:02 2010 (4C65D6A6)
AMD SATA Controller AHCI 1.2 Device Driver
http://www.carrona.org/drivers/driver.php?id=amd_sata.sys

amd_xata.sys Fri Aug 13 19:35:04 2010 (4C65D6A8)
AMD Stor Filter Driver
http://www.carrona.org/drivers/driver.php?id=amd_xata.sys

NuidFltr.sys Fri Apr 8 18:58:16 2011 (4D9F9308)
Microsoft Intellipoint mouse driver
http://www.carrona.org/drivers/driver.php?id=NuidFltr.sys

SRTSPX64.SYS Tue Nov 15 17:30:55 2011 (4EC2E81F)
Symantec Real Time Storage Protection (PEL) x64
http://www.carrona.org/drivers/driver.php?id=SRTSPX64.SYS

Analysis:
The following is for informational purposes only.

Code:

**************************Mon Jan 21 07:34:14.732 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\012113-126158-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: 9200.16461.amd64fre.win8_gdr.121119-1606
System Uptime:0 days 13:53:13.437
Probably caused by :tcpip.sys ( tcpip!TcpDeliverDataToClient+2ba )
BugCheck 133, {1, 784, 0, 0}
BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
Arguments: 
Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
	DISPATCH_LEVEL or above. The offending component can usually be
	identified with a stack trace.
Arg2: 0000000000000784, The watchdog period.
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x133
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: 0x133_ISR_tcpip!TcpDeliverDataToClient
  BIOS Version                  6.07
  BIOS Release Date             05/04/2011
  Manufacturer                  Hewlett-Packard
  Product Name                  p6720f
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jan 20 17:40:20.594 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\012013-136937-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: 9200.16461.amd64fre.win8_gdr.121119-1606
System Uptime:0 days 3:45:30.295
Probably caused by :tcpip.sys ( tcpip!TcpDeliverDataToClient+2ba )
BugCheck 133, {1, 784, 0, 0}
BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
Arguments: 
Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
	DISPATCH_LEVEL or above. The offending component can usually be
	identified with a stack trace.
Arg2: 0000000000000784, The watchdog period.
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x133
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: 0x133_ISR_tcpip!TcpDeliverDataToClient
  BIOS Version                  6.07
  BIOS Release Date             05/04/2011
  Manufacturer                  Hewlett-Packard
  Product Name                  p6720f
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jan 20 11:55:00.480 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\012013-51823-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: 9200.16461.amd64fre.win8_gdr.121119-1606
System Uptime:0 days 4:10:39.182
*** WARNING: Unable to verify timestamp for IDSvia64.sys
*** ERROR: Module load completed but symbols could not be loaded for IDSvia64.sys
Probably caused by :IDSvia64.sys ( IDSvia64+60cb0 )
BugCheck 133, {1, 784, 0, 0}
BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
Arguments: 
Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
	DISPATCH_LEVEL or above. The offending component can usually be
	identified with a stack trace.
Arg2: 0000000000000784, The watchdog period.
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x133
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME: uTorrent.exe
FAILURE_BUCKET_ID: 0x133_ISR_IDSvia64+60cb0
  BIOS Version                  6.07
  BIOS Release Date             05/04/2011
  Manufacturer                  Hewlett-Packard
  Product Name                  p6720f
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jan 20 00:36:03.312 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\012013-61433-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: 9200.16461.amd64fre.win8_gdr.121119-1606
System Uptime:2 days 1:48:29.015
Probably caused by :tcpip.sys ( tcpip!TcpProcessExpiredTcbTimers+c5 )
BugCheck 133, {0, 283, 282, 0}
BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
Arguments: 
Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
	component can usually be identified with a stack trace.
Arg2: 0000000000000283, The DPC time count (in ticks).
Arg3: 0000000000000282, The DPC time allotment (in ticks).
Arg4: 0000000000000000
BUGCHECK_STR:  0x133
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME: chrome.exe
FAILURE_BUCKET_ID: 0x133_DPC_tcpip!TcpProcessExpiredTcbTimers
  BIOS Version                  6.07
  BIOS Release Date             05/04/2011
  Manufacturer                  Hewlett-Packard
  Product Name                  p6720f
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

**************************Mon Jan 21 07:34:14.732 2013 (UTC - 5:00)**************************
wdcsam64.sys              Wed Apr 16 04:39:08 2008 (4805BB2C)
AtiPcie64.sys             Wed Mar 10 09:33:45 2010 (4B97ADC9)
npf.sys                   Fri Jun 25 12:50:58 2010 (4C24DE72)
amd_sata.sys              Fri Aug 13 19:35:02 2010 (4C65D6A6)
amd_xata.sys              Fri Aug 13 19:35:04 2010 (4C65D6A8)
NuidFltr.sys              Fri Apr  8 18:58:16 2011 (4D9F9308)
SRTSPX64.SYS              Tue Nov 15 17:30:55 2011 (4EC2E81F)
GEARAspiWDM.sys           Thu May  3 15:56:17 2012 (4FA2E2E1)
SYMEVENT64x86.SYS         Wed May 23 20:52:24 2012 (4FBD8648)
Rt630x64.sys              Tue Jun 12 09:37:53 2012 (4FD74631)
RTKVHD64.sys              Tue Jun 19 04:50:56 2012 (4FE03D70)
nvhda64v.sys              Tue Jul  3 11:25:04 2012 (4FF30ED0)
SymIMv.sys                Fri Jul 20 22:05:47 2012 (500A0E7B)
SYMNETS.SYS               Fri Jul 20 22:07:07 2012 (500A0ECB)
Ironx64.SYS               Mon Jul 23 20:34:50 2012 (500DEDAA)
EraserUtilRebootDrv.sys   Tue Jul 31 19:36:50 2012 (50186C12)
eeCtrl64.sys              Tue Jul 31 19:36:51 2012 (50186C13)
netr28x.sys               Wed Aug  8 10:27:28 2012 (50227750)
ccSetx64.sys              Thu Aug 16 17:18:11 2012 (502D6393)
usbfilter.sys             Tue Aug 28 21:27:12 2012 (503D6FF0)
IDSvia64.sys              Tue Aug 28 22:48:40 2012 (503D8308)
point64.sys               Tue Sep 18 06:18:08 2012 (50584A60)
dc3d.sys                  Tue Sep 18 06:18:24 2012 (50584A70)
SRTSP64.SYS               Tue Oct  2 18:55:54 2012 (506B70FA)
SYMDS64.SYS               Tue Oct  2 22:52:00 2012 (506BA850)
SYMEFA64.SYS              Wed Oct  3 15:00:06 2012 (506C8B36)
BHDrvx64.sys              Fri Oct 19 00:40:41 2012 (5080D9C9)
lvrs64.sys                Mon Oct 22 22:11:24 2012 (5085FCCC)
lvuvc64.sys               Mon Oct 22 22:12:08 2012 (5085FCF8)
EX64.SYS                  Thu Dec 20 04:22:39 2012 (50D2D8DF)
ENG64.SYS                 Thu Dec 20 04:24:21 2012 (50D2D945)
nvlddmkm.sys              Sat Dec 29 01:47:52 2012 (50DE9218)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jan 20 11:55:00.480 2013 (UTC - 5:00)**************************
usbfilter.sys             Tue Dec 22 03:26:22 2009 (4B3082AE)

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3 crashes in a day.

kazooba

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usasma

Retired Admin