2 E-Mail Scams

ChuckR

Well-known member
Joined
Nov 24, 2016
Posts
301
I have received 2 different Scam E-Mails(as if they were receipts) with the same phone number to call if I have a problem 1-800-292-7691. Of course I NEVER had any thing to do with either product.

Product 1 was called Network Security from eldoncorrie4480@gmail.com

Product 2 was called Norton Ultimate Protection Subscription 1yr/10 devices from casalekyle0@gmail.com. This also references Lovell having received my order. Of course, there are multiple references to Lovell in Google and none make sense for this issue. I only have 1 computer so buying 10 devices is very bogus.

I contacted the FBI yesterday about the second issue.

Does anyone have any information on these Scams?
 
Sorry, I don't have any information about either. In fact, as far as I'm concerned, the subject of the emails would have been enough to tip me off that they are phishing. Since my preferred email is Outlook.com, I would have immediately checked the box next to the email (without opening) and clicked on the "Junk" tab and selected "Phishing", thus reporting it to Outlook.
 
Does anyone have any information on these Scams?
Not those two specifically - but they are just 2 out of 100s or even 1000s almost exactly like them.

I get them all the time. Today I got a personal loan offer from consuelokutch75447, a link to verify my account (for a free gift) to an adult gaming site I supposedly signed up for (and no, I didn't), and a 45% discount offer to Extended Stay America locations.

I also frequently get emails from Case Manhitton Bank and WillsFarga Bank (or similar misspelled organizations), telling me my account has been locked and to click on a link and provide my log-in credentials to unlock them.

Some, however, are very professional looking so you really have to be careful. If you have an account at Well Fargo Bank, for example, and you get a legitimate looking email telling you something is wrong, or some action is needed, DO NOT OPEN the email or click on any link. Just delete it. Then visit the bank as you normally do, via their standard log-in site. Or call them via a phone number you know to be right - not a number included in the email.

Note these bad guys send these emails to 10s of 1000s of email addresses. Why? Because it costs them next to nothing to do so. But the hope is even just one or two recipients will fall for the scam, click a link, and/or enter their personal data. Then the bad guys have your information and the real damage begins. Even if you reply but don't provide any personal information, just the act of replying confirms your email address. The bad guy then will trade or sell your email address to another of his cohorts who will then send you even more spam. So don't open and for sure, never reply. Just delete it.

Like Corrine, I notice the stench of rotten fish before even looking at them. But I've been doing this for awhile so they do tend to be easy to spot. That said, some are very realistic looking so I never assume I am smarter than the bad guys. I use MailWasher Pro (MWP) as my email handler (though it is actually marketed as a spam blocker - which it is). Again, I never, as in NEVER EVER open such emails. I just mark them as spam, report them to SpamCop and SpamHaus and delete them.

MWP, like many spamblockers and email spam filters, has a learning filter that looks for patterns in such emails. And the hope is, between the learning filter and me marking those emails as spam that eventually, when such an email comes in, MWP will spot them and automatically tag them as spam. And by reporting them to SpamCop and SpamHaus, the idea there is the more users who report them, the sooner that sender's email address will get put on blacklists and [hopefully] emails from there will be blocked at the source (or at least before it hits our email inboxes).

That said, those blacklists are only good for a short time because the bad guys have an endless supply (or so it seems) of email addresses they can spoof and use to send more spam. :( So as soon as they learn the email address they are using is blacklisted, the move to another. :(
 
I use COX.NET for my mail. They have an option that marks an e-mail as spam(which I just found). I don't know what they do with
the information.
Like you, I get MANY junk messages. I even got one today offering to help with my student loan. It was hilarious as I am 78.
Now that I have found a key that marks these as spam I will use it often.
Thanks for the thoughts on Spam/Junk.
 
I use COX.NET for my mail. They have an option that marks an e-mail as spam(which I just found). I don't know what they do with
the information.
Well, I also have Cox. And I don't like their spam filter at all for several reasons.

First, it is not very accurate. I found it frequently tags good emails as spam. In our area (the Omaha Metro) we have had two recent scheduled outages for upgrades to our neighborhood. Cox sent out notices of those outages and their own spam filter marked them as spam! That's sad.

If you only use one Cox email address (I think they provide 10 per account) and you use webmail through your browser to read and process your email, then I suppose it would be okay. But if you use more than one of those 10 allowed addresses, and if you typically process your email through another client (like Office Outlook), then their spam filter is extremely inconvenient - at best.

By default, it marks suspected spam as spam and moves it to a spam folder. This spam folder cannot be accessed from another client. This means you have to log into the webmail version of each address you use, then navigate to each spam folder to make sure there are no false positives (good emails tagged as spam) in the spam folders. If any, you have to manually mark it as good to move it back to the inbox. This is very inconvenient.

So I have gone into each of the 4 Cox email addresses I use and changed the default to "Mark as spam but leave in inbox". So any suspected spam has "--SPAM--" appended to the subject to make it visible, but again, it stays in the inbox. In this way, MailWasher can still access it and then MW and I can determine if really spam, or not.
 
I am in Vegas and we also had the outages. I have 1 Cox email address. "Mark as spam but leave in inbox", I assume this is in the Settings(I couldn't find it there). I did find my setting of "automatically send to spam folder". What is Mail Washer and how do you integrate it with the Cox email? Do you use the Free Version?
 
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I rarely open any email (juno and yahoo) that I suspect as spam. I've been selecting block sender. I then look in my list of blocked addresses - yahoo puts them in order from oldest to newest so the recently blocked addresses are at the bottom of the list. Most are a bunch of letters as the username. I'm surprised at the number that seem to end in gmail. I was going to report these accounts to gmail but I guess I need to forward them to the abuse department.

My husband opened one from "Ace Hardware" which appeared to be a survey thinking it was legit because we had just purchased something from our local store. <shudder> he clicked on a link in the email then decided it wasn't legit.
I scanned his laptop and it came up clean. Later in the day we got a real Ace Hardware email. I opened it and showed him how the real one has his name, his customer id and possible his local Ace Hardware store. So, if he opens another bogus Ace, and forgets to look at the sending email address, he can see in the body of the email if his name and id appear.

We are also getting phone scams where Xfinity/Comcast calls us. Yesterday's scammer picked the wrong day to call. He talked to my husband who handed me the phone because I'm the "support" person in our house. The scammer told me that our internet speed had dropped by 72%. I said No it hasn't because I ran a speed test this morning and I gave him the numbers. He ended up hanging up on me. :giggle:
 
"Mark as spam but leave in inbox", I assume this is in the Settings(I couldn't find it there).
Sorry. It has been awhile since I actually signed into my Cox email directly, so either the process and terminology used has changed, or I forgot them, or a little of both.

There may be other ways to get there - I hope there is because the below seems a bit convoluted. But this is how I do it:

Go directly to your webmail via this link: https://webmail.cox.net
If necessary, log in.​
Click the Settings "gear" icon in the upper right, then click on Settings.​
Then, from the left panel, click on Inbox > Spam settings
Then, tick the No Spam filtering option.​

That should do it. This will result in all email, including spam, staying in your inbox. Then, if you use another program as your email client, like Outlook, or even GMail, any email that Cox thinks is spam will still be delivered to you, but the subject will be appended with --SPAM-- as I indicated above.
What is Mail Washer and how do you integrate it with the Cox email? Do you use the Free Version?
MailWasher is a spam blocker that sits between your email provider and your email client. So it is another program you run. You configure MailWasher to fetch your mail, it analyzes it, then displays it in its own inbox from where you can view it and then delete it from your email provider's servers. If you wish to reply, it will call up your regular email program.

There is a free version but it supports only one email address. The Pro version, which I use, supports many email addresses at the same time. As far as setting it up, it is easy but I note they have very good customer support as well as a good Forum.

Having said all that, since you only use one email address, I am not sure changing how you do things is best for you. I mean how hard is it for you to click on your Cox spam folder and see what is there? It is a pain for me only because I use 4 Cox email addresses. That involves logging into Email1, checking inbox and spam folder, logging out of Email1. Then Logging into Email2, checking inbox and spam folder, logging out of Email2. Then logging into Email3...yadda, yadda, yadda... .

Plus, while I think MailWasher Pro is a great program, they moved to a recurring subscription plan and I despise those. Who wants another recurring bill? They have a Lifetime License that is good for use on 3 computers, which is nice, and it is transferable to new computers, which is also nice. But even with its current 25% discount, it costs $112.46 and that seems a bit pricy to me. Not sure I would do it today. I got my lifetime license something like 15 years ago when it was something like $15.

Also note that NO spam filter/blocker is, or likely ever will be perfect. There will always be a false positives (good emails tagged as spam) and false negatives (spam that does not get tagged). So ultimately, the user still ends of as the last, and perhaps most important, defense.
We are also getting phone scams
Yeah, they never seem to stop. I guess I am a bit of a Luddite because I still use a landline as my primary phone. I hate having a cell phone glued to my hip about as much as I hate recurring subscription fees. CenturyLink has a neat little service called "No solicitation". I program up to 20 numbers - which might be just an area code, an area code and prefix, or an entire 10 digit number. If one of those numbers calls, it comes straight through. If not on my list, the service interrupts the call before it hits my house and tells solicitors to hang up and tells regular callers to press 1 to complete the call. This thwarts most robo-calls.

If some scumbag does get through, I will often interrupt them and politely ask them to hang on as someone is at the door. Then I set the phone down and walk away, or go to the store. ;)
 
Thanks to all for the information. We are all facing junk on the computer or phones. Caution seems to be our only recourse.
I would love to be able to find the true source of junk e-mail and blast them with spam.
I had an issue with a caller(fake yahoo support). I then had another issue with a phone # which I called from a safe phone
to complain. As soon as I said anything the individual recognized my voice and hung up. My actions from the first encounter must
have scared them which made me very happy.
 
I would love to be able to find the true source of junk e-mail and blast them with spam.
Yeah, but unfortunately, hiding and disguising the true source is one of the easy things a bad guy can do. And note in some cases, the source is an innocent person's computer that has been infected, compromised, and taken over by a bad guy without the user even being aware their computer is infected, or being used for malicious activities. :(
 
The Scams never stop. Today received
The number Paypal Customer Service : 1-888-598-0361 was referenced in an e-mail that said $499.99 was transferred from my PayPal account. I don't have one. the e-mail came from billingpaypales@gmail.com.
Question: I couldn't find a way to inform PayPal that this happened without an account. I certainly DON'T want to create one. The email said I had one ending in 1271.

These SCAMS are VERY authentic looking.
 
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I tried to forward the email to spoof@paypal.com but COX said there was some sort of error and it couldn't send it. I think there
was a code 550. I tried to copy the cox address to look it up, but the message went away.
The email type is .eml
 
That code 550 means, the recipient's address is invalid or the domain does not exist. Usually a mistyped email.

I just copied and pasted spoof@paypal.com in my e-mail and sent a test, it went through. (You can even click the link and it should open your default email.)
 
I tried again after place it in the Contacts. A forward still gave me
CXSNDRThere was a problem with the sender's domain.Your email failed authentication checks against your sending domain's SPF, DomainKeys, or DKIM policy.

I received the same error when I tried to forward to my wife's yahoo account.
I tested with another email and it went fine.
It looks as if COX is looking at the document for information which is invalid.
 

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