B BetXP New member Joined May 5, 2020 Posts 4 May 5, 2020 #1 Hi I got a BSOD a couple of days ago, I went to start repair and it said: startup repair couldn't repair your pc, i went to restore point and: restore point does not complete, Yesterday I analyzed it with BlueScreenView and attached the report i tried DISM /online /cleanup-image /restorehealth and dont work, so i went to Running "sfc /scannow" and stuck in 91% and gives me "Windows Resource Protection could not perform the requested operation." . i tried the chkdsk /f comand but leave things the same Today i analized the lap with SFCfix but nothing happen (attached the report), I just ran the application: Sysnative BSOD Collection and send the zipĀ“s, and i dont know what to do I know the lap has a problem but I don't know how serious it is Thanks for reading the message and for the help. Attachments SysnativeFileCollectionApp.zip 879.9 KB · Views: 7 BlueScreenView report.zip 757 bytes · Views: 1 SFCFix.zip 510 bytes · Views: 0
Hi I got a BSOD a couple of days ago, I went to start repair and it said: startup repair couldn't repair your pc, i went to restore point and: restore point does not complete, Yesterday I analyzed it with BlueScreenView and attached the report i tried DISM /online /cleanup-image /restorehealth and dont work, so i went to Running "sfc /scannow" and stuck in 91% and gives me "Windows Resource Protection could not perform the requested operation." . i tried the chkdsk /f comand but leave things the same Today i analized the lap with SFCfix but nothing happen (attached the report), I just ran the application: Sysnative BSOD Collection and send the zipĀ“s, and i dont know what to do I know the lap has a problem but I don't know how serious it is Thanks for reading the message and for the help.
M MrPepka Sysnative Staff, BSOD Kernel Dump Senior Analyst Staff member Joined Feb 17, 2019 Posts 534 May 5, 2020 #2 Send full memory dump (MEMORY.DMP from C:\Windows) via web cloud like Drive Google, Dropbox or OneDrive
Send full memory dump (MEMORY.DMP from C:\Windows) via web cloud like Drive Google, Dropbox or OneDrive
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 May 5, 2020 #4 Hi! Please do the following: GSmartControl Follow the instructions below to check your SMART status with GSmartControl: Download the portable version of GSmartControl and save it on your Desktop; Extract the zip file to your Desktop. Open the folder gsmartcontrol-1.1.3-win64 which should be located on your Desktop and double-click gsmartcontrol.exe to launch the program. Identify your drive in the list (if recognized by the tool), and hover your mouse over it. You should see something called: SMART status. It will either read: Enabled, in which case you should do the following: Double-click on it to bring up its window (usually you'll find your drive by its size or its brand name); Go to the Self-Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete); Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply or take a screenshot; Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply; Please note: If the SMART Status reads: Unsupported, stop and let me know.
Hi! Please do the following: GSmartControl Follow the instructions below to check your SMART status with GSmartControl: Download the portable version of GSmartControl and save it on your Desktop; Extract the zip file to your Desktop. Open the folder gsmartcontrol-1.1.3-win64 which should be located on your Desktop and double-click gsmartcontrol.exe to launch the program. Identify your drive in the list (if recognized by the tool), and hover your mouse over it. You should see something called: SMART status. It will either read: Enabled, in which case you should do the following: Double-click on it to bring up its window (usually you'll find your drive by its size or its brand name); Go to the Self-Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete); Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply or take a screenshot; Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply; Please note: If the SMART Status reads: Unsupported, stop and let me know.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 May 5, 2020 #6 Your hard drive is dying. Please replace it and reinstall Windows. Then monitor for further BSODs. Do not clone the system over to a new drive.
Your hard drive is dying. Please replace it and reinstall Windows. Then monitor for further BSODs. Do not clone the system over to a new drive.
B BetXP New member Joined May 5, 2020 Posts 4 May 5, 2020 #7 Pff How long do you estimate it has before being useless
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 May 5, 2020 #8 It can die tomorrow and it can keep working for a few months. But since the system has already started BSODing, I'd say it's near its death. Especially with such a high number of bad sectors. In any case, I would not trust it any more and replace it ASAP.
It can die tomorrow and it can keep working for a few months. But since the system has already started BSODing, I'd say it's near its death. Especially with such a high number of bad sectors. In any case, I would not trust it any more and replace it ASAP.