[10v1909b18363] 0xEF, {ffff9f0f7e5240c0, 0, 0, 0}. A critical system PROCESS died

BetXP · May 5, 2020

Hi

I got a BSOD a couple of days ago, I went to start repair and it said: startup repair couldn't repair your pc, i went to restore point and: restore point does not complete,

Yesterday I analyzed it with BlueScreenView and attached the report

i tried DISM /online /cleanup-image /restorehealth and dont work, so i went to Running "sfc /scannow" and stuck in 91% and gives me "Windows Resource Protection could not perform the requested operation."
. i tried the chkdsk /f comand but leave things the same

Today i analized the lap with SFCfix but nothing happen (attached the report),
I just ran the application: Sysnative BSOD Collection and send the zip´s, and i dont know what to do

I know the lap has a problem but I don't know how serious it is
Thanks for reading the message and for the help.

MrPepka · May 5, 2020

Send full memory dump (MEMORY.DMP from C:\Windows) via web cloud like Drive Google, Dropbox or OneDrive

BetXP · May 5, 2020

MEMORY.zip

Sysnative Windows Update · May 5, 2020

Hi!

Please do the following:

GSmartControl
Follow the instructions below to check your SMART status with GSmartControl:

Download the portable version of GSmartControl and save it on your Desktop;
Extract the zip file to your Desktop. Open the folder gsmartcontrol-1.1.3-win64 which should be located on your Desktop and double-click gsmartcontrol.exe to launch the program.
Identify your drive in the list (if recognized by the tool), and hover your mouse over it.
You should see something called: SMART status. It will either read: Enabled, in which case you should do the following:
Double-click on it to bring up its window (usually you'll find your drive by its size or its brand name);
Go to the Self-Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply or take a screenshot;
Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;
Please note: If the SMART Status reads: Unsupported, stop and let me know.

BetXP · May 5, 2020

This is the screenshot

Sysnative Windows Update · May 5, 2020

Your hard drive is dying. Please replace it and reinstall Windows. Then monitor for further BSODs. Do not clone the system over to a new drive.

BetXP · May 5, 2020

Pff
How long do you estimate it has before being useless

Sysnative Windows Update · May 5, 2020

It can die tomorrow and it can keep working for a few months. But since the system has already started BSODing, I'd say it's near its death. Especially with such a high number of bad sectors. In any case, I would not trust it any more and replace it ASAP.

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[10v1909b18363] 0xEF, {ffff9f0f7e5240c0, 0, 0, 0}. A critical system PROCESS died

BetXP

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MrPepka

Sysnative Staff, BSOD Kernel Dump Senior Analyst

BetXP

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BetXP

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