K keenanj Well-known member Joined Nov 14, 2021 Posts 62 Nov 14, 2021 #1 Hello, Getting the above error when I try to upgrade in place my windows 10 to 11. Also get the same error when I try windows update Feature update to Windows 10, version 20H2 has failed multiple times in the same way
Hello, Getting the above error when I try to upgrade in place my windows 10 to 11. Also get the same error when I try windows update Feature update to Windows 10, version 20H2 has failed multiple times in the same way
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,409 Location The Netherlands Nov 17, 2021 #2 Hi, I will look into your problem. But first, follow all the steps in the Posting Instructions. Please also check if the following files exists? If so attach these files also to your next reply. C:\$Windows.~BT\Sources\Panther\Setupact.log C:\$Windows.~BT\Sources\Rollback\Setupact.log C:\$Windows.~bt\Sources\Rollback\setupapi\setupapi.dev.log
Hi, I will look into your problem. But first, follow all the steps in the Posting Instructions. Please also check if the following files exists? If so attach these files also to your next reply. C:\$Windows.~BT\Sources\Panther\Setupact.log C:\$Windows.~BT\Sources\Rollback\Setupact.log C:\$Windows.~bt\Sources\Rollback\setupapi\setupapi.dev.log
K keenanj Well-known member Joined Nov 14, 2021 Posts 62 Nov 17, 2021 #3 Hello, Only the first file exists here is the dropbox link setupact.log thank you so much been trying to upgrade forever!
Hello, Only the first file exists here is the dropbox link setupact.log thank you so much been trying to upgrade forever!
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,409 Location The Netherlands Nov 17, 2021 #4 Hi, Please attach also the requested files from the posting instructions (See this link).
K keenanj Well-known member Joined Nov 14, 2021 Posts 62 Nov 17, 2021 #5 SFCFix said "something went horribly wrong" here is the CBS log CBS.zip
K keenanj Well-known member Joined Nov 14, 2021 Posts 62 Nov 22, 2021 #6 any updates? can I provide more info?
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,409 Location The Netherlands Nov 23, 2021 #7 Hi, Sorry for the delay. Fixing this problem can take a long time, so the quickest way to resolve this problem is to perform a clean install. Please let me know what you prefer, a clean install or trying to fix it.
Hi, Sorry for the delay. Fixing this problem can take a long time, so the quickest way to resolve this problem is to perform a clean install. Please let me know what you prefer, a clean install or trying to fix it.
K keenanj Well-known member Joined Nov 14, 2021 Posts 62 Nov 23, 2021 #8 I can't to a clean install this is my main business system and I have too many old applications that need to work. If I cant upgrade I would just say at this win 10 build for as long as possible.
I can't to a clean install this is my main business system and I have too many old applications that need to work. If I cant upgrade I would just say at this win 10 build for as long as possible.
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,409 Location The Netherlands Nov 23, 2021 #9 Hi, Okay, but this version of Windows 1803 is not supported anymore since November 2019. Open Windows Explorer and browse to the C:\Windows\INF folder. Right-click on the file setupapi.dev and choose Send to > Compressed (zipped) folder. Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?" Click on the Yes button here. Attach the file setupapi.dev.zip in your nex reply.
Hi, Okay, but this version of Windows 1803 is not supported anymore since November 2019. Open Windows Explorer and browse to the C:\Windows\INF folder. Right-click on the file setupapi.dev and choose Send to > Compressed (zipped) folder. Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?" Click on the Yes button here. Attach the file setupapi.dev.zip in your nex reply.
K keenanj Well-known member Joined Nov 14, 2021 Posts 62 Nov 23, 2021 #10 Thank you here you go setupapi.dev.zip
K keenanj Well-known member Joined Nov 14, 2021 Posts 62 Nov 26, 2021 #11 hello, Did you get a chance to look at the log?
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,409 Location The Netherlands Nov 26, 2021 #12 Hi, Yes but I am waiting for approval of my fix.
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,409 Location The Netherlands Nov 29, 2021 #13 Hi, Download the Farbar Recovery Scan Tool and save it to your Desktop: Download the 64 bit version: - Farbar Recovery Scan Tool Link Warning: This script was written specifically for this system. Do not run this script on another system. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST.exe and select "Run as administrator". Press the Fix button. If for some reason the tool needs a restart, please make sure you let the system restart normally. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Attachments Fixlist.txt 348 bytes · Views: 13
Hi, Download the Farbar Recovery Scan Tool and save it to your Desktop: Download the 64 bit version: - Farbar Recovery Scan Tool Link Warning: This script was written specifically for this system. Do not run this script on another system. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST.exe and select "Run as administrator". Press the Fix button. If for some reason the tool needs a restart, please make sure you let the system restart normally. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply.
K keenanj Well-known member Joined Nov 14, 2021 Posts 62 Nov 29, 2021 #14 Thank You! here you go. Attachments Fixlog.txt 3.5 KB · Views: 5
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,409 Location The Netherlands Nov 30, 2021 #15 Hi, Start the Farbar Recovery Scan Tool again and perform a scan. Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST. Right-click to run the tool as administrator. When the tool opens click Yes to disclaimer. Note: Ensure that the Addition.txt check box is checked at the bottom of the form within the Optional Scan area. Press the Scan button. Please wait for the tool to finish. It will produce two logfiles called FRST.txt and Addition.txt in the same directory the tool is run from (which should be the desktop) Post the logfiles FRST.txt and Addition.txt as attachment in your next reply.
Hi, Start the Farbar Recovery Scan Tool again and perform a scan. Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST. Right-click to run the tool as administrator. When the tool opens click Yes to disclaimer. Note: Ensure that the Addition.txt check box is checked at the bottom of the form within the Optional Scan area. Press the Scan button. Please wait for the tool to finish. It will produce two logfiles called FRST.txt and Addition.txt in the same directory the tool is run from (which should be the desktop) Post the logfiles FRST.txt and Addition.txt as attachment in your next reply.
K keenanj Well-known member Joined Nov 14, 2021 Posts 62 Nov 30, 2021 #16 Thank You and here you go. Attachments Addition.txt 137.4 KB · Views: 4 FRST.txt 101.5 KB · Views: 5
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,409 Location The Netherlands Nov 30, 2021 #17 Hi, Unfortunately there is evidence of a illegal version of Windows (or Office) and other (Adobe) software on your computer. I am going to request you completely uninstall all the illegal software for which you do not have a valid license before I provide further assistance. If you prefer to leave the program(s) on your computer let me know that.
Hi, Unfortunately there is evidence of a illegal version of Windows (or Office) and other (Adobe) software on your computer. I am going to request you completely uninstall all the illegal software for which you do not have a valid license before I provide further assistance. If you prefer to leave the program(s) on your computer let me know that.
K keenanj Well-known member Joined Nov 14, 2021 Posts 62 Nov 30, 2021 #18 Hello, I could remove office and adobe before trying your fix not a problem.
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,409 Location The Netherlands Nov 30, 2021 #19 Hi, Please do so, and perform the intructions in post #15 again. Then I'll look at the new log files. Be aware that all the remnants of KMS files and other tweaks will be removed!
Hi, Please do so, and perform the intructions in post #15 again. Then I'll look at the new log files. Be aware that all the remnants of KMS files and other tweaks will be removed!
K keenanj Well-known member Joined Nov 14, 2021 Posts 62 Dec 4, 2021 #20 Hello, I removed office and attached the updated files. Attachments Addition.txt 125.6 KB · Views: 3 FRST.txt 86.2 KB · Views: 6