[SOLVED] 0x800B0100 Can´t make any update

Hi Rubarao,

That's odd, the 0x800B0100 has disappeared but the SURT didn't fix a thing. Oh well, I'm not complaining! One error down, 3 to go :)

Export CBS folder

  1. Click the Start button
    StartButton_16x16.gif
    then click Computer.
  2. Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder.
  3. Find and double click on the Logs folder.
  4. Right-click on the CBS folder, and select Copy.
  5. Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.
  6. Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.
  7. A new file, also called CBS (CBS.zip), but this time with a different icon, will be created.

Tom
 
Hi Tiago,

What an interesting set of errors you have! 0x8e5e03fe is one I've never come across before and maps to ERROR_NOTIFY_ENUM_DIR:

Code: 
  ERROR_NOTIFY_ENUM_DIR                                         winerror.h
# A notify change request is being completed and the
# information is not being returned in the caller's buffer.
# The caller now needs to enumerate the files to find the
# changes.

The 0x80070490 is being returned by a missing package:

Code: 
2013-06-14 23:06:47, Error                 CBS    Failed to resolve package 'Package_38_for_KB2726535~31bf3856ad364e35~amd64~~6.1.1.1' [HRESULT = 0x80070490 - ERROR_NOT_FOUND]

The 9C57 error isn't referenced at all in your CBS log so we'll come back to that one :) It should be a straight forward fix but there's no point fixing it if we're going to have to reinstall Windows due to the 0x8e503fe - we'll try and fix it though! I think running a chkdsk command will be our best bet:

Command Prompt

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Click on the Start
    Start%20Orb.jpg
    button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    chkdsk /f

  4. Reboot
  5. Download ListChkdskResult.exe (by SleepyDude) from the link below:

    https://dl.dropboxusercontent.com/u/12354842/My Tools/ListChkdskResult.exe
  6. Double click on it to run it. It will take a few seconds to scan, then it will open a Notepad window with the log. Copy and paste the contents of this into your next post please!

Tom
 
Problem solved.

Solution:
  1. Click the Start, type cmd in the Search all programs and files field, right-click cmd.exe, and then click Run as administrator. Agree to the UAC prompt.
  2. At the command prompt, type the following commands, and then press ENTER after each one. Please include the spaces as the commands must be exactly as laid out. You can right-click after the Prompt and Paste these in, too :

    net stop cryptsvc
    ren %systemroot%\system32\catroot2\edb.log *.tst
    net start cryptsvc
    exit
  3. Try update your system again.

solution by MowGreen (user of Microsoft community)
Click to expand...

Now, I can make all updates.

Tom, thanks a lot for ur time and help.
P.S.: How to put [Solved] tag in my thread title?

Best Regards,
Tiago
 
Hi Tiago,

That's great news! Thank you so much for posting your solution here, I will investigate this further when I've got a few minutes spare :)

Tom
 
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