xilolee Moderator Staff member Joined Dec 31, 2013 Posts 3,670 Location World, Europe, Italy May 5, 2020 #21 Could you try to remove speakers and microphone and to uninstall their program/drivers?
fantim Member Joined May 3, 2020 Posts 14 May 5, 2020 #22 xilolee said: Could you try to remove speakers and microphone and to uninstall their program/drivers? Click to expand... Sure i will give it a try
xilolee said: Could you try to remove speakers and microphone and to uninstall their program/drivers? Click to expand... Sure i will give it a try
xilolee Moderator Staff member Joined Dec 31, 2013 Posts 3,670 Location World, Europe, Italy May 10, 2020 #23 Any news?
fantim Member Joined May 3, 2020 Posts 14 May 12, 2020 #24 All was good until today Attachments 421af01a-0183-4001-a6a6-3c47fd926a96.jpg 97.8 KB · Views: 4
xilolee Moderator Staff member Joined Dec 31, 2013 Posts 3,670 Location World, Europe, Italy May 12, 2020 #25 Send the dump here and in the meanwhile update the bios (following the instructions in answer 15).
fantim Member Joined May 3, 2020 Posts 14 May 12, 2020 #26 I will update the bios tomorow I hope it resolve my problem... Attachments Minidump.zip 1,010.2 KB · Views: 2
fantim Member Joined May 3, 2020 Posts 14 May 13, 2020 #27 When i install EC FW update Tool i clicked on start but nothing rly happens, is that normal?
xilolee Moderator Staff member Joined Dec 31, 2013 Posts 3,670 Location World, Europe, Italy May 13, 2020 #28 After you double-clicked ECFwUpdate.exe, a window should appear. Click start and it should do its job in few seconds. Later, after some minutes (?) the system should reboot (without your intervention). EDIT: it seems you have to update the bios to f31, then run the tool, then update to f50a
After you double-clicked ECFwUpdate.exe, a window should appear. Click start and it should do its job in few seconds. Later, after some minutes (?) the system should reboot (without your intervention). EDIT: it seems you have to update the bios to f31, then run the tool, then update to f50a
xilolee Moderator Staff member Joined Dec 31, 2013 Posts 3,670 Location World, Europe, Italy May 13, 2020 #29 I modified again the instructions in answer 15: re-check them.
fantim Member Joined May 3, 2020 Posts 14 May 14, 2020 #30 I updated BIOS to f31 but i didnt run the tool because for some resone i couldn't run windows so I installed the f50a version. Is there a problem if I did that?
I updated BIOS to f31 but i didnt run the tool because for some resone i couldn't run windows so I installed the f50a version. Is there a problem if I did that?
xilolee Moderator Staff member Joined Dec 31, 2013 Posts 3,670 Location World, Europe, Italy May 14, 2020 #31 If now it's updated and working, no.
xilolee Moderator Staff member Joined Dec 31, 2013 Posts 3,670 Location World, Europe, Italy May 26, 2020 #32 Any news?