[SOLVED] 0x162: KERNEL_AUTO_BOOST_INVALID_LOCK_RELEASE. FIX: updated chipset driver and BIOS.

[fantim]

· OS - Windows 10
· x64 (64-bit)?
· What was the originally installed OS on the system? Was Windows 10
· Age of system (hardware):3 years
· Age of OS installation - have you re-installed the OS?

Processor AMD Ryzen 5 1600 Six-Core Processor, 3693 Mhz, 6 Core(s), 12 Logical Processor(s)
· Video Card Gtx Nvidia 1070
· MotherBoard - AB350M-Gaming 3-CF

· Power Supply - wattage 750W
System Manufacturer Gigabyte Technology Co., Ltd.
· Desktop
I runned every test i could i reinstalled windows like 3 times but the BSOD still appears...
I get this type of error on a daily basis, please help.

 

[xilolee]

Hi fantim.

I didn't find your motherboard in gigabyte website.
What does that CF stand for, at the end of GA-AB350-Gaming 3-CF?

I found this: GA-AB350-Gaming 3 (rev. 1.x): is It the same?

If it is the same, have you already downloaded and installed the latest chipset driver from your motherboard support webpage?
Here: GA-AB350M-Gaming 3 (rev. 1.x) | Motherboard - GIGABYTE Global

And the latest software for your CPU? Here: https://www.amd.com/en/support/cpu/...d-ryzen-5-desktop-processors/amd-ryzen-5-1600

 

[fantim]

Hi fantim.

I didn't find your motherboard in gigabyte website.
What that CF stand for, at the end of GA-AB350-Gaming 3-CF?

I found this: GA-AB350-Gaming 3 (rev. 1.x): is It the same?

If it is the same, have you already downloaded and installed the latest chipset driver from your motherboard support webpage?
Here: GA-AB350M-Gaming 3 (rev. 1.x) | Motherboard - GIGABYTE Global

And the latest software for your CPU? Here: https://www.amd.com/en/support/cpu/...d-ryzen-5-desktop-processors/amd-ryzen-5-1600

Yep that's the same motherboard, i will download the chipset driver for the motherboard. Thank you for your help!

 

[xilolee]

I saw you have also got a full memory dump in c:\windows: copy/move it to your desktop, zip it and post it here.
In the meanwhile, run these commands and post their results here:

sfc /scannow
chkdsk c:

 

[fantim]

The file for the memory dump is to big to be posted here.

 

[xilolee]

The file for the memory dump is to big to be posted here.

You can use google drive, dropbox, onedrive/skydrive, sendspace, expirebox, wetransfer, or similar file sharing services.

 

[fantim]

MEMORY.zip (I hope it works cuz I didnt use dropbox before)

 

[xilolee]

MEMORY.zip (I hope it works cuz I didnt use dropbox before)

It isn't a public downloadable file and I'm not registered to dropbox... Maybe other helpers here aren't registered too, or maybe yes; you have probably the option to make it public: could you modify it?

 

[MrPepka]

Update BIOS - https://www.gigabyte.com/Motherboard/GA-AB350M-Gaming-3-rev-1x/support#support-dl-bios
Update AMD chipset driver - https://www.amd.com/en/support/chipsets/amd-socket-am4/b350
Check in Windows Update if there any update of system

 

[fantim]

It isn't a public downloadable file and I'm not registered to dropbox... Maybe other helpers here aren't registered too, or maybe yes; you have probably the option to make it public; could you modify it?

MEMORY.zip maybe this works
EDIT: ah its the same... i will try with another app
EDIT2: MEMORY.zip this should work

 

[xilolee]

MEMORY.zip maybe this works

It works!
Did you run those two commands?

 

[fantim]

It works!
Did you run those two commands?

It's in the process

 

[usasma]

Just my 2 cents - then I'll butt out and leave this to those already helping you...…..
1) BIOS dates from 2017 - strongly suggest updating it if an update is available.
2) Although the kernel memory dump blames ntoskrnl.exe (the kernel/core of the OS), it's likely not this. But instestingly, most of the 3rd party drivers mentioned in the dump are AMD CPU drivers. Gotta wonder if it's the CPU software or hardware?

 

[fantim]

It works!
Did you run those two commands?

 

[xilolee]

Good!
Let's see if the chipset update worked.
If you still get the BSOD, update the BIOS.
Otherwise, it isn't necessary.

Read/apply the following only if you continue to get BSODs:

Read More:

How to update the BIOS?
You have two methods: Q-Flash or @BIOS.
From the manual:

@BIOS is a Windows-based utility that searches and downloads the latest version of BIOS from the Internet and updates the BIOS.

Given that you have BSODs in windows, I'd avoid this method.
Therefore Q-Flash should be the preferred method.
Make sure to don't update the BIOS during a storm (thunderstorm, rainstorm) and (if possible) that power from the mains won't go away - won't be interrupted.

You have to update your BIOS in four steps:
1) Download the EC FW update Tool (version B19.0606.1, 4.34 MB, 2019/06/10, currently available on your motherboard support webpage).
Then Download the F31 BIOS version and the F50A BIOS version.
2) Update the BIOS to F31 using q-flash (after the fourth point are present full instructions).
3) Use the EC FW update Tool.
4) Update the BIOS to F50A using q-flash: below this line are present full instructions.

Unzip the F31 version on your desktop (or in an empty folder), delete efiflash.exe and autoexec.bat.
Unzip the F50A version on your desktop (or in an empty folder), delete efiflash.exe and autoexec.bat.
Put the downloaded BIOS versions, AB350MG3.F31 and AB350MG3.50A, in a USB stick.
Reboot your machine/pc, press the end key (on your keyboard) just after the reboot and Q-Flash should pop-up:

1. Use the up or down arrow key to select Save Main BIOS to Drive and press enter (on the keyboard) to save the current BIOS file in your USB stick (or in one of your hard disk drives).
2. Select Update BIOS from Drive, press enter.
   Select the F31 BIOS update file on your USB stick and press enter.
   It will ask you "Are you sure to update BIOS?": press enter to begin the BIOS update.
   The monitor will display the update process.
   Do not turn off or restart the system when the system is reading/updating the BIOS.
   Do not remove the USB stick when the system is updating the BIOS.
   When the update process is complete, press any key to return to the main menu.
3. Press esc (the esc key on the keyboard) and then enter to exit Q-Flash and reboot the system.
4. During the POST (i.e., just right after the reboot), press delete (or del, key on your keyboard) to enter BIOS Setup.
5. Select Load Optimized Defaults and press enter to load BIOS defaults.
6. Select Save & Exit Setup and then press Y (yes, the Y key on your keyboard) to save settings to CMOS and exit BIOS Setup.
7. Start windows and use "EC FW update Tool".
   You'll do this only once - i.e., you won't do this after the F50A bios update.
   Double-click ECFwUpdate.exe.
   A window should appear: click start and it should do its job in few seconds.
   Later, after some minutes (?) the system should reboot (without your intervention).
8. Repeat previous steps from step 2, but this time you'll be using F50A BIOS update file.
   After you "Loaded Optimized Defaults" and saved bios settings, start windows and delete "EC FW update Tool" folder.

Finally, save your three BIOSs in a safe place for the future (i.e., in case you'll need them) and you can use again your USB stick for other purposes.

 

[fantim]

Good!
Let's see if the chipset update worked.
If you still get the BSOD, update the BIOS.
Otherwise, it isn't necessary.

Read/apply the following only if you continue the get BSODs:

Read More:

How to update the BIOS? You have two methods: Q-Flash or @BIOS.
From the manual:
Given that you have BSODs in windows, I'd avoid this method.

Q-Flash should be the preferred method: download the BIOS, put it in a USB stick, reboot, press the end key (on your keyboard) and Q-Flash should pop-up.

1. Use the up or down arrow key to select Save Main BIOS to Drive and press enter (on the keyboard) to save the current BIOS file in your USB stick (or in one of your hard disk drives).
2. Select Update BIOS from Drive, press enter.
3. Select the BIOS update file on your USB stick and press enter.
4. It will ask you "Are you sure to update BIOS?": press enter to begin the BIOS update.
5. The monitor will display the update process.
   Do not turn off or restart the system when the system is reading/updating the BIOS.
   Do not remove the USB stick when the system is updating the BIOS.

If I encounter another BSOD I will follow your instructions.
Thank you very much for your help! Have a good day!

 

[xilolee]

I modified the steps to update the bios in previous post (of mine)...
Follow them carefully, if you need to update the BIOS.

 

[fantim]

I got a different BSOD...

 

[xilolee]

Post the new minidump.
It's in c:\windos\minidump.
Copy that folder to your desktop.
Get the more recent dump and upload it here (or use a file sharing service on the web, like Google drive or OneDrive).

 

[fantim]

Post the new minidump.
It's in c:\windos\minidump.
Copy that folder to your desktop.
Get the more recent dump and upload it here (or use a file sharing service on the web, like Google drive or OneDrive).