Windows 10 LTSB 2016 fails to update and DISM Fails also

Saltrock23 · Feb 14, 2024

Hi I can't figure out why Windows update fails and then when i try to repair via dism this fails also

With and without a specific local source location

So far, I have tried

manually installing the latest cumulative update.
sfc /scannow (Windows Resource Protection did not find any integrity violations.)
DISM /Online /Cleanup-Image /RestoreHealth /Source:WIM:c:\source\sources\install.wim:1 /LimitAccess - using the WIM from the same ISO as the original install
Error: 0x800f081f The source files could not be found.

Any help appreciated

Saltrock23 · Feb 15, 2024

Maxstar · Feb 16, 2024

Hi,

Upload a copy of the CBS folder

Open Windows Explorer and browse to the C:\Windows\Logs folder.
Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
Click on the Yes button here.

Attach the file CBS.zip to your next reply. If the file is too large to attach, upload the CBS.zip file to www.wetransfer.com and post the link in your next reply.

Saltrock23 · Feb 16, 2024

Heres the CBS.zip

Maxstar · Feb 16, 2024

Hi,

Follow these instructions to remove an update.

Open the Start menu of Windows and type the command CMD
When you see Command Prompt on the list, right-click on it and select Run as administrator.
When command prompt opens, copy and paste the following command into it, then press enter.

Code:

wusa /uninstall /KB:5015019

Let me know if it says it was successful or you get the message: The update KB5015019 is not installed on this computer.

Saltrock23 · Feb 16, 2024

See screenshot

Maxstar · Feb 16, 2024

Upload your COMPONENTS hive.

Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

Export CBS (Component Based Servicing) hive

Click on the Start button and type regedit
When you see regedit on the list, right-click on it and select Run as administrator.
When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.
Code:
```
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing
```
Once selected, click File > Export....
Change the Save as type: to Registry Hive Files (*.*).
Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
Right-click on the saved file and choose Send > Compressed (zipped) Folder.
Attach the .ZIP file to your next post.
If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

Saltrock23 · Feb 16, 2024

OneDrive

Link to download zip thanks

Maxstar · Feb 16, 2024

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

Code:

DISM /online /cleanup-image /RestoreHealth

Saltrock23 · Feb 16, 2024

DISM Failed as screenshot and I've uploaded a new DISM.log also

Maxstar · Feb 16, 2024

Hi,

Step 1. Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
Right-click to run the tool as administrator. When the tool opens click Yes to disclaimer.
Note: Ensure that the Addition.txt check box is checked at the bottom of the form within the Optional Scan area.
Press the Scan button.
Please wait for the tool to finish. It will produce two logfiles called FRST.txt and Addition.txt in the same directory the tool is run from (which should be the desktop)
Post the logfiles FRST.txt and Addition.txt as attachment in your next reply.

Step 2. Upload a copy of the CBS folder

Open Windows Explorer and browse to the C:\Windows\Logs folder.
Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
Click on the Yes button here.

Attach the file CBS.zip to your next reply. If the file is too large to attach, upload the CBS.zip file to www.wetransfer.com and post the link in your next reply.

Saltrock23 · Feb 16, 2024

With the Farbar do i try the Fix button???
Or just upload logs here?

Saltrock23 · Feb 16, 2024

See logs as requested thanks

Maxstar · Feb 17, 2024

Hi,

Follow these instructions to install an update with DISM.

Open the Start menu of Windows and type CMD.
When you see Command Prompt on the list, select the option Run as administrator.
Copy and paste the following command into it, and press enter. (Leave the CMD window open!)

Code:

MD C:\WUTemp

Now, download the following update (KB5015019) to: C:\WUTemp - Or copy this file from the download directory to C:\WUTemp. (Important!)
Downloadlink: KB5015019

Copy and paste the following commands one at a time into the command prompt and press enter after each.

Code:

CD C:\WUTemp
EXPAND.exe windows10.0-kb5015019-x86_fd57542b4dfc2d776305dc9a223988a1fd7c45e1.msu -f:* C:\WUTemp
DISM.exe /Online /Add-Package /PackagePath:C:\WUtemp\Windows10.0-KB5015019-x86.cab

Let me know if it says it was successful or if there are any errors. Or take a screenshot of the command prompt window and paste it into your next reply.

Saltrock23 · Feb 17, 2024

All completed successfully - What do i do next? do I try a DISM restore health or scan?

Maxstar · Feb 17, 2024

Great, and please run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

Code:

DISM /online /cleanup-image /RestoreHealth

Saltrock23 · Feb 17, 2024

Failed - CBS Logs uploaded

Maxstar · Feb 17, 2024

Please reboot the system first, and then run DISM again and report the result with a copy of the new CBS logs.

Saltrock23 · Feb 17, 2024

Same error after reboot logs attached

Maxstar · Feb 18, 2024

Hi,

Please check if the following file is present: C:\Windows\WinSxS\Pending.xml if so attach a copy of this file to your next post.

Windows 10 LTSB 2016 fails to update and DISM Fails also

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