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BSOD problem Acer 5750-6421 laptop - Windows 7 x64

Hi, Just to report back. From all the hardware testing, turns out i had a hard drive problem. I put in a new SSD and no problems seen yet. Thanks for pointing me in the direction of hardware problems. Keeping my fingers crossed. Regards, Fred
- flee
- Post #15
- Feb 20, 2016
- Forum: BSOD Crashes, Kernel Debugging
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BSOD problem Acer 5750-6421 laptop - Windows 7 x64

Hi xilolee, Thanks for your post. Pts 3, 4, and 6 were easy to address. ZoomBrowser is popular here. I vaguely recall that Canon didn't keep up with updates. Good to know that ZB is generating errors enough to discuss with users. A dumb question about changing enviroment variable path -- why...
- flee
- Post #8
- Feb 12, 2016
- Forum: BSOD Crashes, Kernel Debugging
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BSOD problem Acer 5750-6421 laptop - Windows 7 x64

Hi jcgriff2, The IPD tool is not working for me and I wonder if you can suggest a remedy. Here is the tool error report: Problem signature: Problem Event Name: CLR20r3 Problem Signature 01: Win-IPDT64.exe Problem Signature 02: 3.0.0.23 Problem Signature 03: 569f942e Problem...
- flee
- Post #7
- Feb 12, 2016
- Forum: BSOD Crashes, Kernel Debugging
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BSOD problem Acer 5750-6421 laptop - Windows 7 x64

Hi jcgriff2, OK can do. Thanks for the insights you shared. Fred
- flee
- Post #5
- Feb 11, 2016
- Forum: BSOD Crashes, Kernel Debugging
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BSOD problem Acer 5750-6421 laptop - Windows 7 x64

Hi jcgriff2, About my time stamp -- realized that I have never changed the battery. Thanks for the catch. A bit more background detail and some questions. I did recently update some drivers from the acer site and thought that maybe the BSOD events were lessening. I also ran memtest with...
- flee
- Post #3
- Feb 10, 2016
- Forum: BSOD Crashes, Kernel Debugging
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BSOD problem Acer 5750-6421 laptop - Windows 7 x64

Hi, I have been experiencing intermittent BSOD crashes on my acer laptop for several years. Checking my minidump files, I find 4 events in the last month. I hope you can help me diagnose and fix this problem. If I followed instructions correctly, I am attaching the zipped Sysnative...
- flee
- Thread
- Feb 10, 2016
- Replies: 15
- Forum: BSOD Crashes, Kernel Debugging
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[SOLVED] Windows Update KB3032655 WILL NOT INSTALL

Hi Aura, Great. Many thanks for guiding to through this process and final review of this last log. Finally, after month of unsuccessful install attempts, my machine is purring along. Regards, Fred
- flee
- Post #11
- Feb 9, 2016
- Forum: Windows Update
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[SOLVED] Windows Update KB3032655 WILL NOT INSTALL

Hi Aura, Yes my problematic update did install. Could you check my cbs.log to see if I need to do anything else or if my problem is fully resolved? Here is the link: cbs.txt - Google Driv Thanks, Fred
- flee
- Post #9
- Feb 8, 2016
- Forum: Windows Update
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[SOLVED] Windows Update KB3032655 WILL NOT INSTALL

Hi Aura, I noticed that windows automatically installed KB3032655 successfully. I ran an SFC scan and returned "Windows Resource Protection did not find any integrity violations." But the cbs log came back empty. Do I actually need to rerun the scan and send to log or can we say that my...
- flee
- Post #7
- Feb 5, 2016
- Forum: Windows Update
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[SOLVED] Windows Update KB3032655 WILL NOT INSTALL

Hi Aura, Following instructions, here are the CheckSUR.log contents: ================================= Checking System Update Readiness. Binary Version 6.1.7601.22471 Package Version 26.0 2016-02-04 01:31 Checking Windows Servicing Packages Checking Package Manifests and Catalogs...
- flee
- Post #5
- Feb 4, 2016
- Forum: Windows Update
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[SOLVED] Windows Update KB3032655 WILL NOT INSTALL

Hi Aura, I followed your instructions and produced the following file contents: SFCFix version 2.4.9.2 by niemiro. Start time: 2016-02-03 20:37:09.148 Microsoft Windows 7 Service Pack 1 - amd64 Using .txt script file at C:\Users\ash\Desktop\SFCFixScript.txt [0] Trace:: Failed to trace...
- flee
- Post #3
- Feb 3, 2016
- Forum: Windows Update
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[SOLVED] Windows Update KB3032655 WILL NOT INSTALL

Hello, I found a thread from Tigerlad from May 2015 that looks similar to a problem I am having. I am running Windows7 64bit Home Premium and have windows updates set to automatic. KB3032655 update, labelled as important, fails to install, but have windows error code 80070002. I have also...
- flee
- Thread
- Jan 30, 2016
- Replies: 11
- Forum: Windows Update
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[SOLVED] Windows Update KB3032655 WILL NOT INSTALL.

Windows Update KB3032655 WILL NOT INSTALL.Hello, I am also running Windows7 64bit Home Premium and have windows updates set to automatic. KB3032655 update, labelled as important, fails to install, but have windows error code 80070002. I have also tried numerous times to troubleshoot and...
- flee
- Post #9
- Jan 30, 2016
- Forum: Windows Update

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