D Dusan10 Active member Joined Sep 7, 2017 Posts 41 Dec 16, 2020 #1 Hi, I have problem with Windows Credential Manager on Windows 7. Two user account were there to access two network servers. Lately, all accounts disappears from Credential Manager. Then i fill them manualy in Windows Credential, check persistance that is set to "Enterprise". Also, when i fill both account manually and restart pc, its still there. It just randomly disappears i dont know when and why. And it happens maybe every few days. Any suggestion what else can i try to found solution for this?
Hi, I have problem with Windows Credential Manager on Windows 7. Two user account were there to access two network servers. Lately, all accounts disappears from Credential Manager. Then i fill them manualy in Windows Credential, check persistance that is set to "Enterprise". Also, when i fill both account manually and restart pc, its still there. It just randomly disappears i dont know when and why. And it happens maybe every few days. Any suggestion what else can i try to found solution for this?
xrobwx71 Administrator Staff member Joined Sep 27, 2019 Posts 2,637 Location Panama City Beach, FL Dec 16, 2020 #2 Open an elevated command prompt and type chkdsk /r then click enter. Let us know the outcome. Also, I'd like you to follow these instructions here and get checked for malware, please to rule that out.
Open an elevated command prompt and type chkdsk /r then click enter. Let us know the outcome. Also, I'd like you to follow these instructions here and get checked for malware, please to rule that out.
SleepyDude Windows Update Moderator, Security Analyst Staff member Joined Dec 20, 2013 Posts 3,061 Location Portugal Dec 16, 2020 #3 Hi, That problem happens also on some machines at my work! we never find the reason/solution I ended up creating a backup of the Credential Manager and instructed the user how to restore the backup... If you use CCleaner of similar program make sure there isn't an option selected to clean the credentials! (not our case!)
Hi, That problem happens also on some machines at my work! we never find the reason/solution I ended up creating a backup of the Credential Manager and instructed the user how to restore the backup... If you use CCleaner of similar program make sure there isn't an option selected to clean the credentials! (not our case!)
D Dusan10 Active member Joined Sep 7, 2017 Posts 41 Dec 17, 2020 #4 SleepyDude said: Hi, That problem happens also on some machines at my work! we never find the reason/solution I ended up creating a backup of the Credential Manager and instructed the user how to restore the backup... If you use CCleaner of similar program make sure there isn't an option selected to clean the credentials! (not our case!) Click to expand... Yes, what you said about CCleaner i fugured out a few years ago. I had problems on few machines and CCleaner was a cause of that problem. But know, i dont have that (or any similar) program installed on this pc. And i cant figure out what else can it be. What you said about backup/restore is last solution, if i couldnt find what causing this problem.
SleepyDude said: Hi, That problem happens also on some machines at my work! we never find the reason/solution I ended up creating a backup of the Credential Manager and instructed the user how to restore the backup... If you use CCleaner of similar program make sure there isn't an option selected to clean the credentials! (not our case!) Click to expand... Yes, what you said about CCleaner i fugured out a few years ago. I had problems on few machines and CCleaner was a cause of that problem. But know, i dont have that (or any similar) program installed on this pc. And i cant figure out what else can it be. What you said about backup/restore is last solution, if i couldnt find what causing this problem.
SleepyDude Windows Update Moderator, Security Analyst Staff member Joined Dec 20, 2013 Posts 3,061 Location Portugal Dec 17, 2020 #5 Dusan10 said: What you said about backup/restore is last solution, if i couldnt find what causing this problem. Click to expand... Yep, if you do find it please share
Dusan10 said: What you said about backup/restore is last solution, if i couldnt find what causing this problem. Click to expand... Yep, if you do find it please share
D Dusan10 Active member Joined Sep 7, 2017 Posts 41 Dec 17, 2020 #6 xrobwx71 said: Open an elevated command prompt and type chkdsk /r then click enter. Let us know the outcome. Also, I'd like you to follow these instructions here and get checked for malware, please to rule that out. Click to expand... Already did that. No error or bad sectors found. Also tried to scan before i post this thread with Malwarebyte and Esed Endpoint Security and everything is cleaned.
xrobwx71 said: Open an elevated command prompt and type chkdsk /r then click enter. Let us know the outcome. Also, I'd like you to follow these instructions here and get checked for malware, please to rule that out. Click to expand... Already did that. No error or bad sectors found. Also tried to scan before i post this thread with Malwarebyte and Esed Endpoint Security and everything is cleaned.
D Dusan10 Active member Joined Sep 7, 2017 Posts 41 Dec 17, 2020 #7 SleepyDude said: Yep, if you do find it please share Click to expand... Sure. Just to find what is it.
SleepyDude said: Yep, if you do find it please share Click to expand... Sure. Just to find what is it.
SleepyDude Windows Update Moderator, Security Analyst Staff member Joined Dec 20, 2013 Posts 3,061 Location Portugal Dec 17, 2020 #8 Not sure if this helps anything! Windows vault files are stored in the following folders: C:\Users\[User Profile]\AppData\Local\Microsoft\Vault C:\ProgramData\Microsoft\Vault C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Vault Inside these vault folders, there is Policy.vpol filename that contains the encryption key. The encryption key is used to decrypt the .vcrd files in the same vault folder. Click to expand... Decrypt Windows Vault Passwords
Not sure if this helps anything! Windows vault files are stored in the following folders: C:\Users\[User Profile]\AppData\Local\Microsoft\Vault C:\ProgramData\Microsoft\Vault C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Vault Inside these vault folders, there is Policy.vpol filename that contains the encryption key. The encryption key is used to decrypt the .vcrd files in the same vault folder. Click to expand... Decrypt Windows Vault Passwords
D Dusan10 Active member Joined Sep 7, 2017 Posts 41 Jan 26, 2021 #9 After a long period of trying finding cause of that problem at the end i give up. Run chkdks, disable startup aplications, disable startup services, testing with antivirus software, tried solution that @SleepyDude sugested with Vault, registry and Local Policies tweeks etc. And the problem is the same. At the end, I just back up credentials, and instruct user how to restore it, it was my last solution for this.
After a long period of trying finding cause of that problem at the end i give up. Run chkdks, disable startup aplications, disable startup services, testing with antivirus software, tried solution that @SleepyDude sugested with Vault, registry and Local Policies tweeks etc. And the problem is the same. At the end, I just back up credentials, and instruct user how to restore it, it was my last solution for this.