1. #1

    Windows 7 Code 26 error when updating

    Hi all,
    Newby and know-enough-to-be-dangerously-average computer user. My HP dv6 running Windows 7 (64 bit) won't update Windows service pack 1 for 64 bit.

    I get this error code then no clear direction to a forum or a solve: "WindowsUpdate_00000026" "WindowsUpdate_dt000"

    Appreciate any help... thank you all... I can take clear direction!

    Ken


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  2. #2
    jcgriff2's Avatar
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    • specs System Specs
      • Manufacturer:
        HP
      • Model Number:
        HP ENVY TouchSmart 17-j130us Notebook - E8A04UA
      • Motherboard:
        HP Insyde 720265-501 6050A2549501-MB-A02
      • CPU:
        Intel Core i7-4700MQ Processor with Turbo Boost up to 3.4GHz.
      • Memory:
        12GB DDR3L SDRAM (2 DIMM)
      • Graphics:
        Intel HD graphics 4600 with up to 1792MB total graphics memory
      • Sound Card:
        Beats Audio quad speakers and two subwoofers
      • Hard Drives:
        1TB 5400RPM hard drive with HP ProtectSmart Hard Drive Protection
      • Disk Drives:
        Hitachi 500 GB SSD; 7 TB USB External
      • Power Supply:
        90w
      • Case:
        Laptop
      • Display:
        17.3-inch diagonal HD+ BrightView LED-backlit touchscreen display (1600 x 900)
      • Operating System:
        Windows 8.1

    Re: Windows 7 Code 26 error when updating

    Hi -

    Try the Windows Update Readiness Tool - What is the System Update Readiness Tool?

    Regards. . .

    jcgriff2
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  3. #3

    Re: Windows 7 Code 26 error when updating

    You ARE a Microsoft MVP but I thought you might work for Staples too, because 'that was easy.' THANK YOU it took about 15 minutes for it to install, and then ALL my updates were already installed = THANK YOU!

    So I restarted my computer and the Service Pack doesn't show up as a needed update anymore (even though the log says it 'failed??' but anyway... since you know this stuff well, now it says I need a 'driver for keyboard filter' and when I install it fails, and I also get 'Intel Turbo Boost Technology driver' but that fails, too.

    Anyway, any further help is appreciated and thank you!
    Last edited by tnmup18; 11-30-2013 at 09:06 AM. Reason: new update

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