Windows 7 Code 26 error when updating

[tnmup18]

Hi all,
Newby and know-enough-to-be-dangerously-average computer user. My HP dv6 running Windows 7 (64 bit) won't update Windows service pack 1 for 64 bit.

I get this error code then no clear direction to a forum or a solve: "WindowsUpdate_00000026" "WindowsUpdate_dt000"

Appreciate any help... thank you all... I can take clear direction!

Ken

 

[jcgriff2]

Hi -

Try the Windows Update Readiness Tool - What is the System Update Readiness Tool?

Regards. . .

jcgriff2

 

[tnmup18]

You ARE a Microsoft MVP but I thought you might work for Staples too, because 'that was easy.' THANK YOU it took about 15 minutes for it to install, and then ALL my updates were already installed = THANK YOU!

So I restarted my computer and the Service Pack doesn't show up as a needed update anymore (even though the log says it 'failed??' but anyway... since you know this stuff well, now it says I need a 'driver for keyboard filter' and when I install it fails, and I also get 'Intel Turbo Boost Technology driver' but that fails, too.

Anyway, any further help is appreciated and thank you!