1. #1

    Windows 10 1803 drivers installation failed, GTX 690 Graphics system

    SFCFix version 3.0.0.0 by niemiro.
    Start time: 2018-10-25 19:22:25.274
    Microsoft Windows 10 Build 17134 - amd64
    Not using a script file.








    AutoAnalysis::
    SUMMARY: No corruptions were detected.
    AutoAnalysis:: directive completed successfully.








    Successfully processed all directives.
    SFCFix version 3.0.0.0 by niemiro has completed.
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    Finish time: 2018-10-25 19:24:24.327
    ----------------------EOF-----------------------
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  2. #2
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      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: Windows 10 1803 drivers installation failed, GTX 690 Graphics system

    Hi!

    Upload Drivers Hive


    1. Navigate to C:\Windows\System32\config
    2. Right-click on the current DRIVERS file and select copy
      Note: If you get an error that the file is in use, reboot your computer and then try again.
    3. Right-click on your Desktop and select paste
    4. Right-click on the DRIVERS file on your Desktop and select Send To -> Compressed (zipped) Folder
    5. Upload the zip from your Desktop to a file sharing service such as DropBox, OneDrive, SendSpace, etc. and include the link with your reply.


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    Windows Update Academy Trainees: If I haven't replied to your CMF thread within 24 hours, please send me a Personal Message.

  3. #3

    Re: Windows 10 1803 drivers installation failed, GTX 690 Graphics system


  4. #4
    Moderator
    BSOD Kernel Dump Analyst
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    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
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    Posts
    14,196
    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: Windows 10 1803 drivers installation failed, GTX 690 Graphics system

    Hmmm...

    Retrieve Components Hive
    1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
    2. Please copy this file to your desktop.
    Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
    3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
    4. The file will likely be too large to upload here so please upload to a file sharing service and just provide the link here.


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  5. #5

    Re: Windows 10 1803 drivers installation failed, GTX 690 Graphics system

    https://1drv.ms/u/s!AlzzchCEyMKTmX-Bbxtd7hxe_2eN

    tq
    FYI , this PC had been freshly formatted with very little or no 3rd party applications, games or software installed.

  6. #6
    Moderator
    BSOD Kernel Dump Analyst
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    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
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    Posts
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    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: Windows 10 1803 drivers installation failed, GTX 690 Graphics system

    Can I get a screenshot of the error?


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  7. #7

    Re: Windows 10 1803 drivers installation failed, GTX 690 Graphics system

    Device Manager Error 43
    Manually Installing the drivers will cause Black Screen if I perform it for more than 1 device, the 2nd device will cause Black Screen
    Installing via Driver installation software from Nvidia will cause spontaneous system reboot and failed to load into Login screen of windows until both devices are made Error 43 as in screenshots

    https://1drv.ms/u/s!AlzzchCEyMKTmgCK9GanhcoskV9V

    tq

  8. #8
    Moderator
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    Join Date
    Oct 2014
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    Croatia
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    Posts
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    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: Windows 10 1803 drivers installation failed, GTX 690 Graphics system

    Can you test the card in another machine or have a spare card to test out?


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  9. #9

    Re: Windows 10 1803 drivers installation failed, GTX 690 Graphics system

    I dont have a spare card to test on this PC.... that has 2 GPU....sorry.

  10. #10
    Moderator
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    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
    23
    Posts
    14,196
    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: Windows 10 1803 drivers installation failed, GTX 690 Graphics system

    Have you tried stress testing the card?


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  11. #11

    Re: Windows 10 1803 drivers installation failed, GTX 690 Graphics system

    Quote Originally Posted by softwaremaniac View Post
    Have you tried stress testing the card?

    Alienware comes with a Hardware low level stress testing program which we can load with F5 at reboot. all test passed without any error....if that is what you mean.

    If there are tools I can down load to test in SAFE MODE or in normal mode please advise, will test it and provide you data if any possible

    Thank you

  12. #12
    Moderator
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    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
    23
    Posts
    14,196
    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: Windows 10 1803 drivers installation failed, GTX 690 Graphics system

    I see. Then this is not really a Windows Update issue. I will try a few more things.

    Please go to your Device Manager
    Right-click the GPU and select uninstall.
    Reboot your machine afterwards.


    Users needing assistance: If I haven't replied to your thread within 48 hours, please send me a Personal Message.

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  13. #13

    Re: Windows 10 1803 drivers installation failed, GTX 690 Graphics system

    The Generic Microsoft driver was installed after that.....

  14. #14
    Moderator
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    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
    23
    Posts
    14,196
    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: Windows 10 1803 drivers installation failed, GTX 690 Graphics system

    Can you now install a fresh set of nVidia drivers?


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  15. #15

    Re: Windows 10 1803 drivers installation failed, GTX 690 Graphics system

    hi I had uninstalled everyting with DDU, here is the screenshot.

    https://1drv.ms/u/s!AlzzchCEyMKTmgLMaFYszRmPdvzP

    If i install a fresh set of drivers, either the drivers installs completed with a Reboot loop or during installation the system will reboot spontaneously and reboot loop until Save mode is engaged to either remove the drivers or disable the devices...

    Thank you

  16. #16
    Moderator
    BSOD Kernel Dump Analyst
    Windows Update Instructor
    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
    23
    Posts
    14,196
    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: Windows 10 1803 drivers installation failed, GTX 690 Graphics system

    That sounds like a hardware issue if DDU didn't help, nor uninstalling from Device Manager, I would recommend you start a thread in our Hardware forum because I think this may be a hardware issue and our hardware experts may have more knowledge than myself. Make sure you include a link to this thread in your reply: https://www.sysnative.com/forums/hardware/

    If there's a Windows Update problem present, let me know.


    Users needing assistance: If I haven't replied to your thread within 48 hours, please send me a Personal Message.

    Windows Update Academy Trainees: If I haven't replied to your CMF thread within 24 hours, please send me a Personal Message.

  17. #17

    Re: Windows 10 1803 drivers installation failed, GTX 690 Graphics system

    Quote Originally Posted by softwaremaniac View Post
    That sounds like a hardware issue if DDU didn't help, nor uninstalling from Device Manager, I would recommend you start a thread in our Hardware forum because I think this may be a hardware issue and our hardware experts may have more knowledge than myself. Make sure you include a link to this thread in your reply: https://www.sysnative.com/forums/hardware/

    If there's a Windows Update problem present, let me know.
    Thank you for the great support, I can guess its above 50 percent Hardware issues as my attempts to install a copy of WIndows 7 64bit also had the same problems.

  18. #18
    Moderator
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    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
    23
    Posts
    14,196
    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: Windows 10 1803 drivers installation failed, GTX 690 Graphics system

    Thanks for letting me know!


    Users needing assistance: If I haven't replied to your thread within 48 hours, please send me a Personal Message.

    Windows Update Academy Trainees: If I haven't replied to your CMF thread within 24 hours, please send me a Personal Message.

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