I itgirl17 Member Joined May 22, 2018 Posts 7 May 23, 2018 #1 KB2791765 & KB3107998 keep failing to install on a Windows 7 machine. The error code given is 800B0100. There were initially 3 updates that kept failing but I ran the SURT and was able to resolve 1 of the 3 before coming across this web site. I've followed the instructions for the technical professional "How to fix errors found in the CheckSUR.log" doc, to no avail. I ran the SFC Scan and it did not find any violations. So, here is the info I've collected, I hope someone can help me. Dropbox - CBS.zip I hope the link works, first time to share via DB. Thank you in advance, Jenny
KB2791765 & KB3107998 keep failing to install on a Windows 7 machine. The error code given is 800B0100. There were initially 3 updates that kept failing but I ran the SURT and was able to resolve 1 of the 3 before coming across this web site. I've followed the instructions for the technical professional "How to fix errors found in the CheckSUR.log" doc, to no avail. I ran the SFC Scan and it did not find any violations. So, here is the info I've collected, I hope someone can help me. Dropbox - CBS.zip I hope the link works, first time to share via DB. Thank you in advance, Jenny
SleepyDude Windows Update Moderator, Security Analyst Staff member Joined Dec 20, 2013 Posts 3,061 Location Portugal May 26, 2018 #2 Hi Jenny :welcome: to Sysnative. Please execute the following: SFCFix Script !!! WARNING !!! The following fix is only relevant for this system and no other, applying this fix on another computer will not work and most likely will cause problems... Download SFCFix.exe (by Niemiro) and save it to the Desktop Download the file SFCFIX.ZIP, attached below, and save this to your Desktop On your Desktop, make sure you have the two files: SFCFix.exe and SFCFIX.zip Drag the file SFCFIX.zip onto the file SFCFix.exe and release it The SFCFix tool will process the script Upon completion, a log file SFCFix.txt should be created on your Desktop Open the SFCFix.txt log and copy & paste the contents to your post Attachments SFCFix.zip 69.7 KB · Views: 4
Hi Jenny :welcome: to Sysnative. Please execute the following: SFCFix Script !!! WARNING !!! The following fix is only relevant for this system and no other, applying this fix on another computer will not work and most likely will cause problems... Download SFCFix.exe (by Niemiro) and save it to the Desktop Download the file SFCFIX.ZIP, attached below, and save this to your Desktop On your Desktop, make sure you have the two files: SFCFix.exe and SFCFIX.zip Drag the file SFCFIX.zip onto the file SFCFix.exe and release it The SFCFix tool will process the script Upon completion, a log file SFCFix.txt should be created on your Desktop Open the SFCFix.txt log and copy & paste the contents to your post
I itgirl17 Member Joined May 22, 2018 Posts 7 May 29, 2018 #3 SleepyDude, here's the results of the SFCFix script. SFCFix version 3.0.0.0 by niemiro. Start time: 2018-05-29 08:22:01.899 Microsoft Windows 7 Service Pack 1 - amd64 Using .zip script file at C:\Users\cwilson.FNBGDOM\Desktop\SFCFix.zip [0] PowerCopy:: Successfully took permissions for file or folder C:\Windows\Temp\CheckSur\servicing\Packages Successfully took permissions for file or folder C:\Windows\Temp\CheckSur\winsxs Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Packages\package_1_for_kb3045645~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\Temp\CheckSur\servicing\Packages\package_1_for_kb3045645~31bf3856ad364e35~amd64~~6.1.1.0.cat. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Packages\package_1_for_kb3045645~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\Temp\CheckSur\servicing\Packages\package_1_for_kb3045645~31bf3856ad364e35~amd64~~6.1.1.0.mum. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Packages\package_2_for_kb3045645~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\Temp\CheckSur\servicing\Packages\package_2_for_kb3045645~31bf3856ad364e35~amd64~~6.1.1.0.cat. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Packages\package_2_for_kb3045645~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\Temp\CheckSur\servicing\Packages\package_2_for_kb3045645~31bf3856ad364e35~amd64~~6.1.1.0.mum. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Packages\package_3_for_kb3045645~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\Temp\CheckSur\servicing\Packages\package_3_for_kb3045645~31bf3856ad364e35~amd64~~6.1.1.0.cat. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Packages\package_3_for_kb3045645~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\Temp\CheckSur\servicing\Packages\package_3_for_kb3045645~31bf3856ad364e35~amd64~~6.1.1.0.mum. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Packages\package_for_kb3045645_sp1~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\Temp\CheckSur\servicing\Packages\package_for_kb3045645_sp1~31bf3856ad364e35~amd64~~6.1.1.0.cat. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Packages\package_for_kb3045645_sp1~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\Temp\CheckSur\servicing\Packages\package_for_kb3045645_sp1~31bf3856ad364e35~amd64~~6.1.1.0.mum. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Packages\package_for_kb3045645~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\Temp\CheckSur\servicing\Packages\package_for_kb3045645~31bf3856ad364e35~amd64~~6.1.1.0.cat. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Packages\package_for_kb3045645~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\Temp\CheckSur\servicing\Packages\package_for_kb3045645~31bf3856ad364e35~amd64~~6.1.1.0.mum. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_6.1.7601.18777_none_32f917876387689e.manifest to C:\Windows\Temp\CheckSur\winsxs\amd64_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_6.1.7601.18777_none_32f917876387689e.manifest. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_6.1.7601.22981_none_3371e4907cb28976.manifest to C:\Windows\Temp\CheckSur\winsxs\amd64_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_6.1.7601.22981_none_3371e4907cb28976.manifest. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-a..ence-mitigations-c1_31bf3856ad364e35_6.1.7601.18777_none_6a0a4bf30919fda8.manifest to C:\Windows\Temp\CheckSur\winsxs\amd64_microsoft-windows-a..ence-mitigations-c1_31bf3856ad364e35_6.1.7601.18777_none_6a0a4bf30919fda8.manifest. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-a..ence-mitigations-c1_31bf3856ad364e35_6.1.7601.22981_none_6a8318fc22451e80.manifest to C:\Windows\Temp\CheckSur\winsxs\amd64_microsoft-windows-a..ence-mitigations-c1_31bf3856ad364e35_6.1.7601.22981_none_6a8318fc22451e80.manifest. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-a..ence-mitigations-c3_31bf3856ad364e35_6.1.7601.18777_none_6a0c4c8709183056.manifest to C:\Windows\Temp\CheckSur\winsxs\amd64_microsoft-windows-a..ence-mitigations-c3_31bf3856ad364e35_6.1.7601.18777_none_6a0c4c8709183056.manifest. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-a..ence-mitigations-c3_31bf3856ad364e35_6.1.7601.22981_none_6a8519902243512e.manifest to C:\Windows\Temp\CheckSur\winsxs\amd64_microsoft-windows-a..ence-mitigations-c3_31bf3856ad364e35_6.1.7601.22981_none_6a8519902243512e.manifest. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-a..ence-mitigations-c4_31bf3856ad364e35_6.1.7601.18777_none_6a0d4cd1091749ad.manifest to C:\Windows\Temp\CheckSur\winsxs\amd64_microsoft-windows-a..ence-mitigations-c4_31bf3856ad364e35_6.1.7601.18777_none_6a0d4cd1091749ad.manifest. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-a..ence-mitigations-c4_31bf3856ad364e35_6.1.7601.22981_none_6a8619da22426a85.manifest to C:\Windows\Temp\CheckSur\winsxs\amd64_microsoft-windows-a..ence-mitigations-c4_31bf3856ad364e35_6.1.7601.22981_none_6a8619da22426a85.manifest. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Manifests\wow64_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_6.1.7601.18777_none_3d4dc1d997e82a99.manifest to C:\Windows\Temp\CheckSur\winsxs\wow64_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_6.1.7601.18777_none_3d4dc1d997e82a99.manifest. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Manifests\wow64_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_6.1.7601.22981_none_3dc68ee2b1134b71.manifest to C:\Windows\Temp\CheckSur\winsxs\wow64_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_6.1.7601.22981_none_3dc68ee2b1134b71.manifest. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Manifests\wow64_microsoft-windows-a..ence-mitigations-c1_31bf3856ad364e35_6.1.7601.18777_none_745ef6453d7abfa3.manifest to C:\Windows\Temp\CheckSur\winsxs\wow64_microsoft-windows-a..ence-mitigations-c1_31bf3856ad364e35_6.1.7601.18777_none_745ef6453d7abfa3.manifest. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Manifests\wow64_microsoft-windows-a..ence-mitigations-c1_31bf3856ad364e35_6.1.7601.22981_none_74d7c34e56a5e07b.manifest to C:\Windows\Temp\CheckSur\winsxs\wow64_microsoft-windows-a..ence-mitigations-c1_31bf3856ad364e35_6.1.7601.22981_none_74d7c34e56a5e07b.manifest. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Manifests\x86_microsoft-windows-a..ence-mitigations-c3_31bf3856ad364e35_6.1.7601.18777_none_0dedb10350babf20.manifest to C:\Windows\Temp\CheckSur\winsxs\x86_microsoft-windows-a..ence-mitigations-c3_31bf3856ad364e35_6.1.7601.18777_none_0dedb10350babf20.manifest. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Manifests\x86_microsoft-windows-a..ence-mitigations-c3_31bf3856ad364e35_6.1.7601.22981_none_0e667e0c69e5dff8.manifest to C:\Windows\Temp\CheckSur\winsxs\x86_microsoft-windows-a..ence-mitigations-c3_31bf3856ad364e35_6.1.7601.22981_none_0e667e0c69e5dff8.manifest. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Manifests\x86_microsoft-windows-a..ence-mitigations-c4_31bf3856ad364e35_6.1.7601.18777_none_0deeb14d50b9d877.manifest to C:\Windows\Temp\CheckSur\winsxs\x86_microsoft-windows-a..ence-mitigations-c4_31bf3856ad364e35_6.1.7601.18777_none_0deeb14d50b9d877.manifest. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Manifests\x86_microsoft-windows-a..ence-mitigations-c4_31bf3856ad364e35_6.1.7601.22981_none_0e677e5669e4f94f.manifest to C:\Windows\Temp\CheckSur\winsxs\x86_microsoft-windows-a..ence-mitigations-c4_31bf3856ad364e35_6.1.7601.22981_none_0e677e5669e4f94f.manifest. Successfully restored ownership for C:\Windows\Temp\CheckSur\servicing\Packages Successfully restored permissions on C:\Windows\Temp\CheckSur\servicing\Packages Successfully restored ownership for C:\Windows\Temp\CheckSur\winsxs Successfully restored permissions on C:\Windows\Temp\CheckSur\winsxs PowerCopy:: directive completed successfully. Successfully processed all directives. SFCFix version 3.0.0.0 by niemiro has completed. Currently storing 2 datablocks. Finish time: 2018-05-29 08:22:03.151 Script hash: jH6RzeCjI/5SWvU+0j86vEG32n9/2H1qT6JS0IVzIL0= ----------------------EOF-----------------------
SleepyDude, here's the results of the SFCFix script. SFCFix version 3.0.0.0 by niemiro. Start time: 2018-05-29 08:22:01.899 Microsoft Windows 7 Service Pack 1 - amd64 Using .zip script file at C:\Users\cwilson.FNBGDOM\Desktop\SFCFix.zip [0] PowerCopy:: Successfully took permissions for file or folder C:\Windows\Temp\CheckSur\servicing\Packages Successfully took permissions for file or folder C:\Windows\Temp\CheckSur\winsxs Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Packages\package_1_for_kb3045645~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\Temp\CheckSur\servicing\Packages\package_1_for_kb3045645~31bf3856ad364e35~amd64~~6.1.1.0.cat. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Packages\package_1_for_kb3045645~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\Temp\CheckSur\servicing\Packages\package_1_for_kb3045645~31bf3856ad364e35~amd64~~6.1.1.0.mum. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Packages\package_2_for_kb3045645~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\Temp\CheckSur\servicing\Packages\package_2_for_kb3045645~31bf3856ad364e35~amd64~~6.1.1.0.cat. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Packages\package_2_for_kb3045645~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\Temp\CheckSur\servicing\Packages\package_2_for_kb3045645~31bf3856ad364e35~amd64~~6.1.1.0.mum. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Packages\package_3_for_kb3045645~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\Temp\CheckSur\servicing\Packages\package_3_for_kb3045645~31bf3856ad364e35~amd64~~6.1.1.0.cat. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Packages\package_3_for_kb3045645~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\Temp\CheckSur\servicing\Packages\package_3_for_kb3045645~31bf3856ad364e35~amd64~~6.1.1.0.mum. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Packages\package_for_kb3045645_sp1~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\Temp\CheckSur\servicing\Packages\package_for_kb3045645_sp1~31bf3856ad364e35~amd64~~6.1.1.0.cat. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Packages\package_for_kb3045645_sp1~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\Temp\CheckSur\servicing\Packages\package_for_kb3045645_sp1~31bf3856ad364e35~amd64~~6.1.1.0.mum. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Packages\package_for_kb3045645~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\Temp\CheckSur\servicing\Packages\package_for_kb3045645~31bf3856ad364e35~amd64~~6.1.1.0.cat. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Packages\package_for_kb3045645~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\Temp\CheckSur\servicing\Packages\package_for_kb3045645~31bf3856ad364e35~amd64~~6.1.1.0.mum. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_6.1.7601.18777_none_32f917876387689e.manifest to C:\Windows\Temp\CheckSur\winsxs\amd64_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_6.1.7601.18777_none_32f917876387689e.manifest. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_6.1.7601.22981_none_3371e4907cb28976.manifest to C:\Windows\Temp\CheckSur\winsxs\amd64_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_6.1.7601.22981_none_3371e4907cb28976.manifest. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-a..ence-mitigations-c1_31bf3856ad364e35_6.1.7601.18777_none_6a0a4bf30919fda8.manifest to C:\Windows\Temp\CheckSur\winsxs\amd64_microsoft-windows-a..ence-mitigations-c1_31bf3856ad364e35_6.1.7601.18777_none_6a0a4bf30919fda8.manifest. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-a..ence-mitigations-c1_31bf3856ad364e35_6.1.7601.22981_none_6a8318fc22451e80.manifest to C:\Windows\Temp\CheckSur\winsxs\amd64_microsoft-windows-a..ence-mitigations-c1_31bf3856ad364e35_6.1.7601.22981_none_6a8318fc22451e80.manifest. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-a..ence-mitigations-c3_31bf3856ad364e35_6.1.7601.18777_none_6a0c4c8709183056.manifest to C:\Windows\Temp\CheckSur\winsxs\amd64_microsoft-windows-a..ence-mitigations-c3_31bf3856ad364e35_6.1.7601.18777_none_6a0c4c8709183056.manifest. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-a..ence-mitigations-c3_31bf3856ad364e35_6.1.7601.22981_none_6a8519902243512e.manifest to C:\Windows\Temp\CheckSur\winsxs\amd64_microsoft-windows-a..ence-mitigations-c3_31bf3856ad364e35_6.1.7601.22981_none_6a8519902243512e.manifest. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-a..ence-mitigations-c4_31bf3856ad364e35_6.1.7601.18777_none_6a0d4cd1091749ad.manifest to C:\Windows\Temp\CheckSur\winsxs\amd64_microsoft-windows-a..ence-mitigations-c4_31bf3856ad364e35_6.1.7601.18777_none_6a0d4cd1091749ad.manifest. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-a..ence-mitigations-c4_31bf3856ad364e35_6.1.7601.22981_none_6a8619da22426a85.manifest to C:\Windows\Temp\CheckSur\winsxs\amd64_microsoft-windows-a..ence-mitigations-c4_31bf3856ad364e35_6.1.7601.22981_none_6a8619da22426a85.manifest. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Manifests\wow64_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_6.1.7601.18777_none_3d4dc1d997e82a99.manifest to C:\Windows\Temp\CheckSur\winsxs\wow64_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_6.1.7601.18777_none_3d4dc1d997e82a99.manifest. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Manifests\wow64_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_6.1.7601.22981_none_3dc68ee2b1134b71.manifest to C:\Windows\Temp\CheckSur\winsxs\wow64_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_6.1.7601.22981_none_3dc68ee2b1134b71.manifest. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Manifests\wow64_microsoft-windows-a..ence-mitigations-c1_31bf3856ad364e35_6.1.7601.18777_none_745ef6453d7abfa3.manifest to C:\Windows\Temp\CheckSur\winsxs\wow64_microsoft-windows-a..ence-mitigations-c1_31bf3856ad364e35_6.1.7601.18777_none_745ef6453d7abfa3.manifest. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Manifests\wow64_microsoft-windows-a..ence-mitigations-c1_31bf3856ad364e35_6.1.7601.22981_none_74d7c34e56a5e07b.manifest to C:\Windows\Temp\CheckSur\winsxs\wow64_microsoft-windows-a..ence-mitigations-c1_31bf3856ad364e35_6.1.7601.22981_none_74d7c34e56a5e07b.manifest. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Manifests\x86_microsoft-windows-a..ence-mitigations-c3_31bf3856ad364e35_6.1.7601.18777_none_0dedb10350babf20.manifest to C:\Windows\Temp\CheckSur\winsxs\x86_microsoft-windows-a..ence-mitigations-c3_31bf3856ad364e35_6.1.7601.18777_none_0dedb10350babf20.manifest. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Manifests\x86_microsoft-windows-a..ence-mitigations-c3_31bf3856ad364e35_6.1.7601.22981_none_0e667e0c69e5dff8.manifest to C:\Windows\Temp\CheckSur\winsxs\x86_microsoft-windows-a..ence-mitigations-c3_31bf3856ad364e35_6.1.7601.22981_none_0e667e0c69e5dff8.manifest. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Manifests\x86_microsoft-windows-a..ence-mitigations-c4_31bf3856ad364e35_6.1.7601.18777_none_0deeb14d50b9d877.manifest to C:\Windows\Temp\CheckSur\winsxs\x86_microsoft-windows-a..ence-mitigations-c4_31bf3856ad364e35_6.1.7601.18777_none_0deeb14d50b9d877.manifest. Successfully copied file C:\Users\cwilson.FNBGDOM\AppData\Local\niemiro\Archive\Manifests\x86_microsoft-windows-a..ence-mitigations-c4_31bf3856ad364e35_6.1.7601.22981_none_0e677e5669e4f94f.manifest to C:\Windows\Temp\CheckSur\winsxs\x86_microsoft-windows-a..ence-mitigations-c4_31bf3856ad364e35_6.1.7601.22981_none_0e677e5669e4f94f.manifest. Successfully restored ownership for C:\Windows\Temp\CheckSur\servicing\Packages Successfully restored permissions on C:\Windows\Temp\CheckSur\servicing\Packages Successfully restored ownership for C:\Windows\Temp\CheckSur\winsxs Successfully restored permissions on C:\Windows\Temp\CheckSur\winsxs PowerCopy:: directive completed successfully. Successfully processed all directives. SFCFix version 3.0.0.0 by niemiro has completed. Currently storing 2 datablocks. Finish time: 2018-05-29 08:22:03.151 Script hash: jH6RzeCjI/5SWvU+0j86vEG32n9/2H1qT6JS0IVzIL0= ----------------------EOF-----------------------
SleepyDude Windows Update Moderator, Security Analyst Staff member Joined Dec 20, 2013 Posts 3,061 Location Portugal May 29, 2018 #4 Hi, Is this a home computer or its connected to a Domain? System Update Readiness Tool (SUR) Download the System Update Readiness Tool (x64) and save it to some place, its a big download and eventually we need to run it several times, please keep the file Run the tool. Its like an Update but it can take a long time to do the work. You will get an Installation Complete screen when it's done running Please attach to your post the log from the following location: C:\Windows\Logs\CBS\CheckSUR.log Note: If the file is too big please Zip it and upload the ZIP file to a service like Dropbox, Google Drive, One Drive or upload to SendSpace and just provide the link for the file here.
Hi, Is this a home computer or its connected to a Domain? System Update Readiness Tool (SUR) Download the System Update Readiness Tool (x64) and save it to some place, its a big download and eventually we need to run it several times, please keep the file Run the tool. Its like an Update but it can take a long time to do the work. You will get an Installation Complete screen when it's done running Please attach to your post the log from the following location: C:\Windows\Logs\CBS\CheckSUR.log Note: If the file is too big please Zip it and upload the ZIP file to a service like Dropbox, Google Drive, One Drive or upload to SendSpace and just provide the link for the file here.
I itgirl17 Member Joined May 22, 2018 Posts 7 May 29, 2018 #5 It's connected to a domain. I've run the SUR tool many, many times with no luck. The log file was attached to my initial post.
It's connected to a domain. I've run the SUR tool many, many times with no luck. The log file was attached to my initial post.
SleepyDude Windows Update Moderator, Security Analyst Staff member Joined Dec 20, 2013 Posts 3,061 Location Portugal May 29, 2018 #6 itgirl17 said: It's connected to a domain. I've run the SUR tool many, many times with no luck. The log file was attached to my initial post. Click to expand... Ok. Every time SUR runs it tries to fix things, on the previous fix we just put files on the expected folders for SUR to find, now we need to run the tool again to actually fix the damaged files also the tool will not check all the areas if problems are detected on the initial checks.
itgirl17 said: It's connected to a domain. I've run the SUR tool many, many times with no luck. The log file was attached to my initial post. Click to expand... Ok. Every time SUR runs it tries to fix things, on the previous fix we just put files on the expected folders for SUR to find, now we need to run the tool again to actually fix the damaged files also the tool will not check all the areas if problems are detected on the initial checks.
I itgirl17 Member Joined May 22, 2018 Posts 7 May 29, 2018 #7 Ah, ok I will run it again and post the results.
I itgirl17 Member Joined May 22, 2018 Posts 7 May 29, 2018 #8 Ok, here's the CheckSUR log. Attachments CheckSUR.log 9.3 KB · Views: 1
SleepyDude Windows Update Moderator, Security Analyst Staff member Joined Dec 20, 2013 Posts 3,061 Location Portugal May 29, 2018 #9 Hi, Thanks for the log. Please apply the attached fix, run SUR again and post the new CheckSUR log. Attachments SFCFix.zip 28.1 KB · Views: 3
I itgirl17 Member Joined May 22, 2018 Posts 7 May 29, 2018 #10 Done, log file attached. Attachments CheckSUR.log 8.4 KB · Views: 1
SleepyDude Windows Update Moderator, Security Analyst Staff member Joined Dec 20, 2013 Posts 3,061 Location Portugal May 29, 2018 #11 Hi, The log looks good. Now force Windows to search for new updates, if it lists some updates labeled "Preview of..." skip/hide them, try only to install other updates related with Security or Monthly Rollups. Please report the result. In case of errors report the KB number and any error codes.
Hi, The log looks good. Now force Windows to search for new updates, if it lists some updates labeled "Preview of..." skip/hide them, try only to install other updates related with Security or Monthly Rollups. Please report the result. In case of errors report the KB number and any error codes.
I itgirl17 Member Joined May 22, 2018 Posts 7 May 29, 2018 #12 You are awesome!! That resolved the failed updates. Thank you so much for your very fast and easy to follow help!!!
You are awesome!! That resolved the failed updates. Thank you so much for your very fast and easy to follow help!!!
SleepyDude Windows Update Moderator, Security Analyst Staff member Joined Dec 20, 2013 Posts 3,061 Location Portugal May 29, 2018 #13 Thanks, I'm glad that I could help.