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  1. #141
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    Re: Windows Update Issue

    Hi,

    Thanks for the file it seems the system restore didn't change the COMPONENTS hive...

    Locate the folder C:\RegBackup inside open the folder with the computer name, next open the folder named dd-mm-yyyy_hh.mm.ss\C\Windows\System32\Config

    (The date and time will match 05-01-2018 I suppose when you run the Tweaking Repair tool the first time) zip the file COMPONENTS that is inside and upload it for me please.


    Also try this:

    • Run SURT again. Its like an Update but it can take a long time to do the work. You will get an Installation Complete screen when it's done running
    • Please attach to your post the log from the following location: C:\Windows\Logs\CBS\CheckSUR.log



    Note: If the file is too big please Zip it and upload the ZIP file to a service like Dropbox, Google Drive, One Drive or upload to SendSpace and just provide the link for the file here.
    Last edited by SleepyDude; 07-28-2018 at 07:19 AM.


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  2. #142

    Re: Windows Update Issue

    Hi,
    Please find he Components file (compressed) from RegBackup uploaded on OneDrive vide link: https://1drv.ms/u/s!AmG22F5REmqvgaJF0ZHEJ4tFGfLINw.
    I've also run the SURT as per your advise and attaching the SURT Log file for your reference.
    Attached Files Attached Files

  3. #143
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    Re: Windows Update Issue

    Hi,

    • open the Command Prompt as Administrator (Tutorial)
    • type or Copy & Paste the following command:
      reg add HKLM\System\CurrentControlSet\Control /v RegistrySizeLimit /t REG_DWORD /d 0xffffffff /f
    • Restart the Computer


    After the Restart:

    • open the Command Prompt as Administrator (Tutorial)
    • type or Copy & Paste the following command:
      reg load HKLM\COMPONENTS c:\windows\System32\config\COMPONENTS


    Note: The expected result after both the reg commands above is "The operation completed successfully." or equivalent, please report the result especially if you get some error!

  4. #144

    Re: Windows Update Issue

    Hi,
    Both the commands completed successfully without any error.

  5. #145
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    Re: Windows Update Issue

    Quote Originally Posted by anirguha View Post
    Hi,
    Both the commands completed successfully without any error.
    Good. If you force Windows to search for updates is KB4338818 on the list of updates to install?


    I revised the steps we did... now that the COMPONENTS can be loaded you should try to install the update manually again

    http://download.windowsupdate.com/c/...bd3ca334a9.msu

    Post the new CBS.log if the installation fail and post the error code.
    Last edited by SleepyDude; 07-29-2018 at 06:41 AM.

  6. #146

    Re: Windows Update Issue

    Hi,
    I have tried installing the update in standalone mode and it has failed again. Uploaded the CBS log on OneDrive. Please refer to the link: https://1drv.ms/u/s!AmG22F5REmqvgaJHXllclK0WK0Up4Q

  7. #147

    Re: Windows Update Issue

    Hi,
    In continuation to the above post from me, I observed from CBS log that the system is failing to install one update KB3004375. This is an update I can see as already installed in the system. This was installed way back in February, 2015. Wondering why is the system trying to install this again? Should I try uninstalling the update and try installing KB4338818 once again? Please advise.

  8. #148
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    Re: Windows Update Issue

    Hi,

    That reference can be ignored, its common that installing one update it checks for older ones...

    The log show there is a file missing lets fix that...


    SFCFix Script

    !!! WARNING !!! The following fix is only relevant for this system and no other, applying this fix on another computer will not work and most likely will cause problems...
    • Download SFCFix.exe (by Niemiro) and save it to the Desktop
    • Download the file SFCFIX.ZIP, attached below, and save this to your Desktop
    • On your Desktop, make sure you have the two files: SFCFix.exe and SFCFIX.zip
    • Drag the file SFCFIX.zip onto the file SFCFix.exe and release it
    • The SFCFix tool will process the script
    • Upon completion, a log file SFCFix.txt should be created on your Desktop
    • Open the SFCFix.txt log and copy & paste the contents to your post
    Attached Files Attached Files

  9. #149

    Re: Windows Update Issue

    Hi,
    Please find the content of SFCFix.txt as below:
    =========================================================================================================
    SFCFix version 3.0.0.0 by niemiro.
    Start time: 2018-07-30 23:37:34.268
    Microsoft Windows 7 Service Pack 1 - x86
    Using .zip script file at C:\Users\111351\Desktop\SFCFix.zip [0]


    PowerCopy::
    Successfully took permissions for file or folder C:\windows\Winsxs
    Successfully created directory tree \\?\C:\windows\Winsxs\x86_microsoft-windows-credssp-adm.resources_31bf3856ad364e35_6.1.7601.24056_da-dk_94350cb8281787c5.
    Successfully copied file C:\Users\111351\AppData\Local\niemiro\Archive\Winsxs\x86_microsoft-windows-credssp-adm.resources_31bf3856ad364e35_6.1.7601.24056_da-dk_94350cb8281787c5\credssp.adml to C:\windows\Winsxs\x86_microsoft-windows-credssp-adm.resources_31bf3856ad364e35_6.1.7601.24056_da-dk_94350cb8281787c5\credssp.adml.
    Successfully restored ownership for C:\windows\Winsxs
    Successfully restored permissions on C:\windows\Winsxs
    PowerCopy:: directive completed successfully.


    Successfully processed all directives.
    SFCFix version 3.0.0.0 by niemiro has completed.
    Currently storing 3 datablocks.
    Finish time: 2018-07-30 23:42:03.571
    Script hash: TjO6SdRXQxQ9+JQnZ+BjaejVGjNlebBDMdx/nb9lxgQ=
    ----------------------EOF-----------------------

    ========================================================================================================

  10. #150
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    Re: Windows Update Issue

    Hi,

    Try to install the update again using the downloaded file, post the CBS.log if it fails.

  11. #151

    Re: Windows Update Issue

    Hi,
    I have tried installing the update and it has failed again. Uploaded the CBS log, compressed on OneDrive vide link: https://1drv.ms/u/s!AmG22F5REmqvgaJLK2fQJcvRqmiApA.

  12. #152
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    Re: Windows Update Issue

    Hi,

    The fix didn't worked! lets try a different way...


    Install Update using Dism
    1. Please download kb4093118 http://download.windowsupdate.com/c/...3f28322ea3.msu save the file to c:\windows\temp
    2. change the name of the update file to a smaller name windows6.1-kb4093118-x86.msu
      (keep the extension .msu in the end of the file name in case its visible if not ignore that)
    3. open the Command Prompt as Administrator (Tutorial)
    4. type or Copy & Paste the following commands line by line:

      cd /d c:\windows\temp
      expand windows6.1-kb4093118-x86.msu -f:* C:\windows\temp
      DISM.exe /Online /Add-Package /PackagePath:C:\windows\temp\windows6.1-kb4093118-x86.cab

    5. You should receive the message:
      The operation completed successfully.
      Restart Windows to complete this operation.
      Do you want to restart the computer now (Y/N)?
    6. Make sure to allow the computer to restart if prompted.

      If you receive any other message:
    7. Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
    8. Paste (Ctrl+V) it into your next post please.

  13. #153

    Re: Windows Update Issue

    Hi,
    Just to confirm, do you really want me to download kb4093118? The reason I am asking is that the problem is with the installation of the update kb4338818 and not with kb4093118.

  14. #154
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    Re: Windows Update Issue

    Quote Originally Posted by anirguha View Post
    Hi,
    Just to confirm, do you really want me to download kb4093118? The reason I am asking is that the problem is with the installation of the update kb4338818 and not with kb4093118.
    Yes because the file that is reported as missing belongs to the KB4093118 and other components installed by this update may be missing so we use dism to fix that ...

  15. #155

    Re: Windows Update Issue

    Hi,
    Thanks for the confirmation. I've run the DISM script successfully. Please find the output as below:

    ==============================================================================
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.
    C:\windows\system32>cd /d c:\windows\temp
    c:\Windows\Temp>expand windows6.1-kb4093118-x86.msu -f:* C:\windows\temp
    Microsoft (R) File Expansion Utility Version 6.1.7600.16385
    Copyright (c) Microsoft Corporation. All rights reserved.
    Adding C:\windows\temp\WSUSSCAN.cab to Extraction Queue
    Adding C:\windows\temp\Windows6.1-KB4093118-x86.cab to Extraction Queue
    Adding C:\windows\temp\PkgInstallOrder.txt to Extraction Queue
    Adding C:\windows\temp\PCIClearStaleCache.exe to Extraction Queue
    Adding C:\windows\temp\Windows6.1-KB4093118-x86-pkgProperties.txt to Extraction
    Queue
    Adding C:\windows\temp\Windows6.1-KB4093118-x86.xml to Extraction Queue
    Expanding Files ....
    Expanding Files Complete ...
    6 files total.
    c:\Windows\Temp>DISM.exe /Online /Add-Package /PackagePath:C:\windows\temp\windo
    ws6.1-kb4093118-x86.cab
    Deployment Image Servicing and Management tool
    Version: 6.1.7600.16385
    Image Version: 6.1.7601.18489
    Processing 1 of 1 - Adding package Package_for_RollupFix~31bf3856ad364e35~x86~~7
    601.24106.1.4
    [==========================100.0%==========================]
    The operation completed successfully.
    c:\Windows\Temp>

    ================================================================================================

  16. #156
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    Re: Windows Update Issue

    Hi,

    That was the result I expected please try to install the update kb4338818 again
    http://download.windowsupdate.com/c/...bd3ca334a9.msu

    Post the CBS.log if it continues to fail.

  17. #157

    Re: Windows Update Issue

    Hi,
    The update got installed successfully this time. I performed a search for updates and the update showed up once again. I tried to install it and it was successful this time as well. Thanks for your help.

  18. #158
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    Re: Windows Update Issue

    Good. My suggestion is that you configure Windows Update to Check for updates but let me choose whether to download and install them this way you can Skip/Hide all the updates named Preview... they are not needed for "normal users" and frequently create problems... including problems installing the final version of the updates.

  19. #159

    Re: Windows Update Issue

    Thanks. That’s what I typically do. I hide all the optional updates, particularly if they are Preview updates and install the important ones only.
    SleepyDude says thanks for this.

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