1. #1

    [Server2012R2] WU failure Error 800F0831

    CBS.log attached. Donating for resolution.
    Attached Files Attached Files


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  2. #2
    zcomputerwiz's Avatar
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    Re: 2012R2 Windows Update failure Error 800F0831

    Code:
    2017-11-02 14:14:13, Info                  CBS    Store corruption, manifest missing for package: Package_39_for_KB3108381~31bf3856ad364e35~amd64~~6.3.1.2
    2017-11-02 14:14:13, Error                 CBS    Failed to resolve package 'Package_39_for_KB3108381~31bf3856ad364e35~amd64~~6.3.1.2' [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
    2017-11-02 14:14:13, Info                  CBS    Mark store corruption flag because of package: Package_39_for_KB3108381~31bf3856ad364e35~amd64~~6.3.1.2. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

    Hello and Welcome

    DISM /RestoreHealth Scan

    Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

    1. Right-click on the Start button and select Command Prompt (Admin)
    2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter

      Dism /Online /Cleanup-Image /RestoreHealth

      Wait for this to finish before you continue

      copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt

    3. This will create a file, cbs.txt on your Desktop. Please zip and attach this to your next post.


    If the zip file is larger than 8MB, please use a file sharing service such as OneDrive, DropBox, SendSpace, etc. and include the link with your reply.
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    If your thread has not received a new reply within 3 days, please make a post here: Not Received Help? so another helper can continue to assist you.

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