[Server2012R2] WU failure Error 800F0831

[choder]

CBS.log attached. Donating for resolution.

 

[zcomputerwiz]

Re: 2012R2 Windows Update failure Error 800F0831

2017-11-02 14:14:13, Info                  CBS    Store corruption, manifest missing for package: Package_39_for_KB3108381~31bf3856ad364e35~amd64~~6.3.1.2
2017-11-02 14:14:13, Error                 CBS    Failed to resolve package 'Package_39_for_KB3108381~31bf3856ad364e35~amd64~~6.3.1.2' [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
2017-11-02 14:14:13, Info                  CBS    Mark store corruption flag because of package: Package_39_for_KB3108381~31bf3856ad364e35~amd64~~6.3.1.2. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

Hello and Welcome :wave:

DISM /RestoreHealth Scan

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Right-click on the Start
   
   button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
   
   Dism /Online /Cleanup-Image /RestoreHealth
   
   Wait for this to finish before you continue
   
   copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
   
   
3. This will create a file, cbs.txt on your Desktop. Please zip and attach this to your next post.

If the zip file is larger than 8MB, please use a file sharing service such as OneDrive, DropBox, SendSpace, etc. and include the link with your reply.