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  1. #61
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    Re: [WinServer2012R2Upd3 x64] WU error 80073701...

    Try to install KB4034681 again and provide CBS.log if it fails. Thanks.


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  2. #62

    Re: [WinServer2012R2Upd3 x64] WU error 80073701...

    Hello.
    It failed with the same error.
    This is cbs.log:


    WeTransfer

    Thank you!

  3. #63
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    Re: [WinServer2012R2Upd3 x64] WU error 80073701...

    Please do the following.

    Step#1 - Capture Process Monitor Trace
    1. Download and run Process Monitor. Leave this running while you perform the next steps.
    2. Attempt to install KB4034681 just like you have in the past.
    3. Stop Process Monitor as soon as the update fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.


    4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
    5. Zip up and attach the LogFile.PML file as well as your CBS.log.

  4. #64

    Re: [WinServer2012R2Upd3 x64] WU error 80073701...

    Hi. KB4034681 is not on the list of updates anymore.

    I am attaching an image of the updates.

    Thank you!!
    Attached Thumbnails Attached Thumbnails [Server2012R2Upd3 x64] WU error 80073701...-updates-jpg  

  5. #65
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    Re: [WinServer2012R2Upd3 x64] WU error 80073701...

    Excellent. Please install only one of the remaining updates and let me know which KB number it is. If it fails to install, please zip/attach your CBS.log. Thanks.

  6. #66

    Re: [WinServer2012R2Upd3 x64] WU error 80073701...

    Hello. I tried to install KB4038792 but it failed with the same error.

    I am attaching cbs.log

    WeTransfer

    Thank you!

  7. #67
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    Re: [WinServer2012R2Upd3 x64] WU error 80073701...

    Please do the following.

    Step#1 - Capture Process Monitor Trace
    1. Download and run Process Monitor. Leave this running while you perform the next steps.
    2. Attempt to install KB4038792 just like you have in the past.
    3. Stop Process Monitor as soon as the update fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.


    4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
    5. Zip up and attach the LogFile.PML file as well as your CBS.log.

  8. #68

    Re: [WinServer2012R2Upd3 x64] WU error 80073701...

    Hello, I am attaching logfile and cbs.log

    WeTransfer

    Thank you!

  9. #69
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    Re: [WinServer2012R2Upd3 x64] WU error 80073701...

    Can you check to see if the following update is installed?
    kb4036586

  10. #70
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    Re: [WinServer2012R2Upd3 x64] WU error 80073701...

    Please also do the following.

    Step#1 - SFCFix Script
    Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
    1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
    2. Download the file below, SFCScript.txt, and save this to your Desktop.
    3. Save any open documents and close all open windows.
    4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
    5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
    6. SFCFix will now process the script.
    7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
    8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
    Attached Files Attached Files

  11. #71

    Re: [WinServer2012R2Upd3 x64] WU error 80073701...

    Hello.

    KB4036586 is not installed.

    This is the content of SFCFix.txt


    SFCFix version 3.0.0.0 by niemiro.
    Start time: 2017-09-18 22:56:01.271
    Microsoft Windows Server 2012 R2 Update 3 - amd64
    Using .txt script file at C:\Users\backupadmin\Desktop\winUpdate\20170918\SFCScript.txt [0]








    RegistryScript::
    Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components.
    Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Catalogs.
    Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.


    Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_microsoft-windows-directx-d3dcompiler_31bf3856ad364e35_6.3.9600.17672_none_7dfa9d1d37a3c079.
    Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Catalogs\fcac2faa2b86ed1355abf1d9154044678c696160fefcc90a57ed963a93123f77.
    Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\35f26a18870..5b0a31469ce_31bf3856ad364e35_6.3.9600.17672_660583427f5723e3.


    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_microsoft-windows-directx-d3dcompiler_31bf3856ad364e35_6.3.9600.17672_none_7dfa9d1d37a3c079.
    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components.
    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Catalogs\fcac2faa2b86ed1355abf1d9154044678c696160fefcc90a57ed963a93123f77.
    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Catalogs.
    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\35f26a18870..5b0a31469ce_31bf3856ad364e35_6.3.9600.17672_660583427f5723e3.
    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
    RegistryScript:: directive completed successfully.








    Successfully processed all directives.
    SFCFix version 3.0.0.0 by niemiro has completed.
    Currently storing 12 datablocks.
    Finish time: 2017-09-18 22:56:02.091
    Script hash: H5uHzIdOOuytLYm5p5miTIe/AYXaAHwvwUa4OtHxqv0=
    ----------------------EOF-----------------------


    Thank you for all your help!

  12. #72
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    Re: [WinServer2012R2Upd3 x64] WU error 80073701...

    Attempt to install KB4038792 and provide the CBS.log if it fails.

  13. #73

    Re: [WinServer2012R2Upd3 x64] WU error 80073701...

    Hi. I attempted to install but it failed.

    This is cbs.log

    WeTransfer

    Many thanks!

  14. #74
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    Re: [WinServer2012R2Upd3 x64] WU error 80073701...

    Hang in there. We're getting there.

    Please do the following.

    Step#1 - Capture Process Monitor Trace
    1. Download and run Process Monitor. Leave this running while you perform the next steps.
    2. Attempt to install KB4038792 just like you have in the past.
    3. Stop Process Monitor as soon as the update fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.


    4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
    5. Zip up and attach the LogFile.PML file as well as your CBS.log.

  15. #75

    Re: [WinServer2012R2Upd3 x64] WU error 80073701...

    Hello. I am attaching cbs.log and logfile

    WeTransfer

    Many thanks.

  16. #76
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    Re: [WinServer2012R2Upd3 x64] WU error 80073701...

    OK, I need updated hives. Please do the following.

    Retrieve Components/Software Hives
    Note: The Software have has confidential and sensitive information in it so please send me a PM with a link to that particular hive so it's not in the public form.
    • Please download the Freeware RegBak from here: Acelogix Software - Download products
      You will find it at the bottom of the page that the link brings you to.
    • Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
    • Click the New Backup button. Accept the defaults and simply click Start.
    • When it says Finished successfully, click the Close button.
    • This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
    • This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, two of which are named COMPONENTS and SOFTWARE.
    • Copy these two files to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS.
    • Now right click on these files on your desktop and select Send to > Compressed (zipped) folder.
    • Then please upload the zip file(s) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Dropbox or One Drive or SendSpace and then just provide the link in your reply.
    • You can close any open windows you have as well as the RegBack program now.

  17. #77

    Re: [WinServer2012R2Upd3 x64] WU error 80073701...

    I sent you the link.

    Many thanks!

  18. #78
    Administrator
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    Re: [WinServer2012R2Upd3 x64] WU error 80073701...

    Please also do the following.

    Step#1 - SFCFix Script
    Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

    1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
    2. Download the file below, SFCScript.txt, and save this to your Desktop.
    3. Save any open documents and close all open windows.
    4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
    5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
    6. SFCFix will now process the script.
    7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
    8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
    Attached Files Attached Files

  19. #79

    Re: [WinServer2012R2Upd3 x64] WU error 80073701...

    Hello. Here is sfcfix.txt

    SFCFix version 3.0.0.0 by niemiro.
    Start time: 2017-09-25 23:19:49.461
    Microsoft Windows Server 2012 R2 Update 3 - amd64
    Using .txt script file at C:\Users\backupadmin\Desktop\winUpdate\20170925\SFCScript.txt [0]








    RegistryScript::
    Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\amd64_microsoft-windows-n..pture-wmiv2provider_31bf3856ad364e35_none_faf24aecb4249472\6.3.


    Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\amd64_microsoft-windows-n..pture-wmiv2provider_31bf3856ad364e35_none_faf24aecb4249472\6.3.


    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\amd64_microsoft-windows-n..pture-wmiv2provider_31bf3856ad364e35_none_faf24aecb4249472\6.3.
    RegistryScript:: directive completed successfully.








    Successfully processed all directives.
    SFCFix version 3.0.0.0 by niemiro has completed.
    Currently storing 13 datablocks.
    Finish time: 2017-09-25 23:19:49.673
    Script hash: BCeLcQ6+uoKt/y89MWL4dYjzwFvNvKWzZDfs4Ro/Ezo=
    ----------------------EOF-----------------------

    Thank you!

  20. #80
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    Re: [WinServer2012R2Upd3 x64] WU error 80073701...

    Attempt to install KB4038792 and provide the CBS.log if it fails.

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