1. #1

    [Win7SP1 x64] WU Error Code 8007370B - SURT total detected corruption count: 218.

    Hello everyone,

    I was referred over here from SleepyDude at GeekstoGo. I am having troubles updating my Windows 7 machine, and he said it was something with the registry. Every time I try and run Windows Update it always returns with the error above. I have included the required information and attached my logs.

    Thanks,
    Joe

    CBS.zip

    ______________________________________________

    SFCFix version 3.0.0.0 by niemiro.
    Start time: 2017-06-11 22:01:13.461
    Microsoft Windows 7 Service Pack 1 - amd64
    Not using a script file.








    AutoAnalysis::
    WARNING: Unicode Registry Corruption Detected: HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-c..ityclient.resources_31bf3856ad364e35_6.1.7601.22814_en
    us_c36ee628cf91f72d
    WARNING: Unicode Registry Corruption Detected: HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_6.1.7601.22814_en%us_b8b533318999a4c7
    WARNING: Unicode Registry Corruption Detected: HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_microsoft-windows-c..ityclient.resources_31bf3856ad364e35_6.1.7601.22814_en-us_67504aŠ5173485d7






    SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
    CBS & SFC total detected corruption count: 0
    CBS & SFC total unimportant corruption count: 0
    CBS & SFC total fixed corruption count: 0
    SURT total detected corruption count: 218
    SURT total unimportant corruption count: 0
    SURT total fixed corruption count: 0
    AutoAnalysis:: directive completed successfully.








    Successfully processed all directives.
    SFCFix version 3.0.0.0 by niemiro has completed.
    Currently storing 1 datablocks.
    Finish time: 2017-06-11 22:02:33.780
    ----------------------EOF-----------------------


    • Ad Bot

      advertising
      Beep.

        
       

  2. #2
    Administrator
    Windows Update Instructor
    Security Analyst

    Join Date
    Oct 2014
    Posts
    12,541

    Re: [Win7SP1 x64] WU Error Code 8007370B - SURT total detected corruption count: 218.

    Hi and welcome to Sysnative. Sorry for the delay. Are you still in need of assistance?

  3. #3

    Re: [Win7SP1 x64] WU Error Code 8007370B - SURT total detected corruption count: 218.

    Hello! Yes I am still in need of assistance, thanks :). And no problem. You guys have more than enough threads to stay on top of

  4. #4
    Administrator
    Windows Update Instructor
    Security Analyst

    Join Date
    Oct 2014
    Posts
    12,541

    Re: [Win7SP1 x64] WU Error Code 8007370B - SURT total detected corruption count: 218.

    Please start with the following.

    Retrieve Components Hive
    1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
    2. Please copy this file to your desktop.
    Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
    3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
    4. The file will likely be too large to upload here so please upload to SendSpace and just provide the link here.

  5. #5

    Re: [Win7SP1 x64] WU Error Code 8007370B - SURT total detected corruption count: 218.

    Hi BrianDrab,
    I have uploaded my COMPONENTS file and the link to the file is right here: Download COMPONENTS.zip from Sendspace.com - send big files the easy way

    Thanks,
    Joe

  6. #6
    Administrator
    Windows Update Instructor
    Security Analyst

    Join Date
    Oct 2014
    Posts
    12,541

    Re: [Win7SP1 x64] WU Error Code 8007370B - SURT total detected corruption count: 218.

    Thanks. Please do the following.


    Step#1 - SFCFix Script
    Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
    1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
    2. Download the file below, SFCScript.txt, and save this to your Desktop.
    3. Save any open documents and close all open windows.
    4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
    5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
    6. SFCFix will now process the script.
    7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
    8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
    Attached Files Attached Files

  7. #7

    Re: [Win7SP1 x64] WU Error Code 8007370B - SURT total detected corruption count: 218.

    Hello! Here is the contents of the SFCFix.txt file :):

    SFCFix version 3.0.0.0 by niemiro.
    Start time: 2017-07-10 07:01:56.935
    Microsoft Windows 7 Service Pack 1 - amd64
    Using .txt script file at C:\Users\Joe\Desktop\SFCScript.txt [0]








    RegistryScript::
    Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\16408a1f1e2..9738a912369_31bf3856ad364e35[11.2.9600.18524_82fc8ce080779eb7.
    Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
    Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\a0fdeac5f61..afbddabd31b_31bf3856ad364e35_6.1.7601.23020_b5ad5683db07022c.
    Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
    Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_02ab950c56be36601f788a516e76f386_31bf3856ad364e35_6.1.7601.23020_none_a7b577d2a8f8bb24.
    Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components.
    Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_microsoft-windows-ie-mshtmldac_31bf3856ad364e35_11.2.9600.17239_none_5e8ca56653bd8515.
    Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components.


    Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\16408a1f1e2..9738a912369_31bf3856ad364e35[11.2.9600.18524_82fc8ce080779eb7.
    Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\16408a1f1e2..9738a912369_31bf3856ad364e35_11.2.9600.18524_82fc8ce080779eb7.
    Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\a0fdeac5f61..afbddabd31b_31bf3856ad364e35_6.1.7601.23020_b5ad5683db07022c.
    Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\a0fdeac5f61..afbddabd31b_31bf3856ad364e35_6.1.7601.23020_b5ad5683db07022c.
    Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_02ab950c56be36601f788a516e76f386_31bf3856ad364e35_6.1.7601.23020_none_a7b577d2a8f8bb24.
    Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_02ab950c56be36601f788a516e76f386_31bf3856ad364e35_6.1.7601.23020_none_a7b577d2a8f8bb24.
    Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_microsoft-windows-ie-mshtmldac_31bf3856ad364e35_11.2.9600.17239_none_5e8ca56653bd8515.
    Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_microsoft-windows-ie-mshtmldac_31bf3856ad364e35_11.2.9600.17239_none_5e8ca56653bd8515.


    Failed to open registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\16408a1f1e2..9738a912369_31bf3856ad364e35[11.2.9600.18524_82fc8ce080779eb7 with error code ERROR_FILE_NOT_FOUND.
    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\16408a1f1e2..9738a912369_31bf3856ad364e35_11.2.9600.18524_82fc8ce080779eb7.
    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
    Failed to open registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\a0fdeac5f61..afbddabd31b_31bf3856ad364e35_6.1.7601.23020_b5ad5683db07022c with error code ERROR_FILE_NOT_FOUND.
    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\a0fdeac5f61..afbddabd31b_31bf3856ad364e35_6.1.7601.23020_b5ad5683db07022c.
    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
    Failed to open registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_02ab950c56be36601f788a516e76f386_31bf3856ad364e35_6.1.7601.23020_none_a7b577d2a8f8bb24 with error code ERROR_FILE_NOT_FOUND.
    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_02ab950c56be36601f788a516e76f386_31bf3856ad364e35_6.1.7601.23020_none_a7b577d2a8f8bb24.
    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components.
    Failed to open registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_microsoft-windows-ie-mshtmldac_31bf3856ad364e35_11.2.9600.17239_none_5e8ca56653bd8515 with error code ERROR_FILE_NOT_FOUND.
    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_microsoft-windows-ie-mshtmldac_31bf3856ad364e35_11.2.9600.17239_none_5e8ca56653bd8515.
    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components.
    RegistryScript:: directive failed to complete successfully.








    Failed to process all directives successfully.
    SFCFix version 3.0.0.0 by niemiro has completed.
    Currently storing 8 datablocks.
    Finish time: 2017-07-10 07:01:58.959
    Script hash: jLK1m1v8IIGtpz63AxmzbZw7jXiP1qV5yK1c0oVDl9g=
    ----------------------EOF-----------------------

  8. #8
    Administrator
    Windows Update Instructor
    Security Analyst

    Join Date
    Oct 2014
    Posts
    12,541

    Re: [Win7SP1 x64] WU Error Code 8007370B - SURT total detected corruption count: 218.

    Thanks. Please do the following.

    Step#1 - System Update Readiness Tool (SUR)
    1. Download and run the following file.
    2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
    3. You will get an Installation Complete screen when it's done running.
    4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
    Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

  9. #9

    Re: [Win7SP1 x64] WU Error Code 8007370B - SURT total detected corruption count: 218.

    Hello, here is the attached log file :)
    Attached Files Attached Files

  10. #10
    Administrator
    Windows Update Instructor
    Security Analyst

    Join Date
    Oct 2014
    Posts
    12,541

    Re: [Win7SP1 x64] WU Error Code 8007370B - SURT total detected corruption count: 218.

    Have you recently replaced any memory in your computer?

  11. #11

    Re: [Win7SP1 x64] WU Error Code 8007370B - SURT total detected corruption count: 218.

    I haven't recently. It was awhile back, maybe.. 3 years ago? I added 4GBs of RAM to my machine. Do you want me to reseed it?

  12. #12
    Administrator
    Windows Update Instructor
    Security Analyst

    Join Date
    Oct 2014
    Posts
    12,541

    Re: [Win7SP1 x64] WU Error Code 8007370B - SURT total detected corruption count: 218.

    I believe you have some bad RAM. Before you reseat anything, we should test to see which module is bad. Please do the following.

    Test RAM With Memtest86+

    Please ensure you allow 8 passes of the program!

    Download Memtest86+ here:
    Memtest86+ - Advanced Memory Diagnostic Tool

    Which should I download?

    You can either download the pre-compiled .ISO that you would burn to a CD and then boot from the CD, or you can download the auto-installer for the USB key. What this will do is format your USB drive, make it a bootable device, and then install the necessary files. Both do the same job, it's just up to you which you choose, or which you have available (whether it's CD or USB).

    Do note that some older generation motherboards do not support USB-based booting, therefore your only option is CD (or Floppy if you really wanted to).

    How Memtest works (you don't need to read, it's only for those interested in the specifics):

    Memtest uses algorithms (specifically two), namely moving inversion & what is deemed Modulo-X. Essentially, the first algorithm fills the memory with a pattern. Starting at the low address, it checks to see if the pattern was changed (it should not have been), writes the patterns complement, increments the address, and repeats. Starting at the highest address (as opposed to the lowest), it follows the same checklist.

    The reason for the second algorithm is due to a few limitations, with the first being that not all adjacent cells are being tested for interaction due to modern chips being 4 to 16 bits wide regarding data storage. With that said, patterns are used to go ahead and ensure that all adjacent cells have at least been written with all possible one and zero combinations.

    The second is that caching, buffering and out of order execution will interfere with the moving inversions algorithm. However, the second algorithm used is not affected by this. For starting offsets of 0-20, the algorithm will write every 20th location with a pattern, write all other locations with the patterns complement, repeat the previous one (or more) times, and then check every 20th location for the previously mentioned pattern.

    Now that you know how Memtest actually works, it's important to know that the tests it goes through all mean something different. It goes from Test 0 through Test 12, many of which use either one or the other algorithm discussed above, among many other things.

    Any other questions, they can most likely be answered by reading this great guide here:

    FAQ : please read before posting

  13. #13

    Re: [Win7SP1 x64] WU Error Code 8007370B - SURT total detected corruption count: 218.

    Hi BrianDrab,
    Is there something that you wanted me to post from that tool, or did you just want me to reseat it and then continue with another step?

    Thanks,
    Joe

  14. #14
    Administrator
    Windows Update Instructor
    Security Analyst

    Join Date
    Oct 2014
    Posts
    12,541

    Re: [Win7SP1 x64] WU Error Code 8007370B - SURT total detected corruption count: 218.

    Run the tool and let me know the results. If there is bad RAM it will likely identify it.

  15. #15

    Re: [Win7SP1 x64] WU Error Code 8007370B - SURT total detected corruption count: 218.

    Hi BrianDrab,
    Sorry about the late reply. I was up north with my family for a few days. The tool didn't identify any errors. I have provided an attachment to this post of what I saw when it was ran.

    Thanks,
    Joe
    [Win7SP1 x64] WU Error Code 8007370B - SURT total detected corruption count: 218.-20170716_175908-jpg

  16. #16
    Administrator
    Windows Update Instructor
    Security Analyst

    Join Date
    Oct 2014
    Posts
    12,541

    Re: [Win7SP1 x64] WU Error Code 8007370B - SURT total detected corruption count: 218.

    Did you allow 8 passes of the program? I see in the screenshot that it was the first pass.

  17. #17

    Re: [Win7SP1 x64] WU Error Code 8007370B - SURT total detected corruption count: 218.

    Ohhhh, I apologize. I was looking at the wrong area. I was looking where it says Test #8, not where it says "Pass: 0".

  18. #18
    Administrator
    Windows Update Instructor
    Security Analyst

    Join Date
    Oct 2014
    Posts
    12,541

    Re: [Win7SP1 x64] WU Error Code 8007370B - SURT total detected corruption count: 218.

    OK, when time permits please try again and let go for 8 passes.

Similar Threads

  1. Replies: 54
    Last Post: 07-10-2017, 04:59 PM
  2. Replies: 6
    Last Post: 06-26-2017, 08:18 PM
  3. Replies: 1
    Last Post: 06-12-2017, 07:21 PM
  4. Replies: 1
    Last Post: 06-05-2017, 08:43 PM
  5. Replies: 3
    Last Post: 05-28-2017, 10:01 AM

Log in

Log in