Yes I think I know how we can resolve your issue. At least we are going to try. Please do the following.
Step#1 - Disable Windows Update
1.
Click your
Start button and type
cmd.exe into the
search box.
2.
Right-click on
cmd that comes up in the search results and select
Run as administrator. Click
Continue if prompted with the User Account Control dialog.
3.
Copy/Paste the following into the command-prompt window and hit
enter.
Note: You will have to right-click your mouse in the command-prompt window and select paste. You can't use the keyboard shortcuts.
sc stop wuauserv && sc config wuauserv start= disabled
4. You should see something similar to the following. The important parts are in Red. If you see this, you did it correctly and can go on to Step#2.
Code:
SERVICE_NAME: wuauserv
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 3 STOP_PENDING
(NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x1
WAIT_HINT : 0x7530
[SC] ChangeServiceConfig SUCCESS
Step#2 - Retrieve Updated Components Hive
1. Navigate to
C:\Windows\System32\Config and locate the
COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3.
Right-click on this file on your desktop and select
Send To...Compressed (zipped) folder. This will create a file named
COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to
SendSpace and just provide the link here.