T Teralax Well-known member Joined Jan 4, 2017 Posts 62 Mar 24, 2017 #21 Re: [Win10 1511] Anniversary update will not install I see the Rollback now. I guess I didn't refresh my view hard enough earlier. Give me a minute.
Re: [Win10 1511] Anniversary update will not install I see the Rollback now. I guess I didn't refresh my view hard enough earlier. Give me a minute.
T Teralax Well-known member Joined Jan 4, 2017 Posts 62 Mar 24, 2017 #22 Re: [Win10 1511] Anniversary update will not install
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,131 Location United States Mar 24, 2017 #23 Re: [Win10 1511] Anniversary update will not install OK, see if you can grab the logs I previously mentioned. Thanks.
Re: [Win10 1511] Anniversary update will not install OK, see if you can grab the logs I previously mentioned. Thanks.
T Teralax Well-known member Joined Jan 4, 2017 Posts 62 Mar 24, 2017 #24 Re: [Win10 1511] Anniversary update will not install The only items in the rollback folder are:
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,131 Location United States Mar 24, 2017 #25 Re: [Win10 1511] Anniversary update will not install Do you have hidden and system files showing in your settings?
Re: [Win10 1511] Anniversary update will not install Do you have hidden and system files showing in your settings?
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,131 Location United States Mar 24, 2017 #26 Re: [Win10 1511] Anniversary update will not install You would want your Folder options set like the following.
Re: [Win10 1511] Anniversary update will not install You would want your Folder options set like the following.
T Teralax Well-known member Joined Jan 4, 2017 Posts 62 Mar 24, 2017 #27 Re: [Win10 1511] Anniversary update will not install Settings are set so that I see hidden and system files.
Re: [Win10 1511] Anniversary update will not install Settings are set so that I see hidden and system files.
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,131 Location United States Mar 24, 2017 #28 Re: [Win10 1511] Anniversary update will not install OK. Then please zip/attach the Rollback folder. Thanks.
Re: [Win10 1511] Anniversary update will not install OK. Then please zip/attach the Rollback folder. Thanks.
T Teralax Well-known member Joined Jan 4, 2017 Posts 62 Mar 24, 2017 #29 Re: [Win10 1511] Anniversary update will not install Included. Attachments Rollback.zip 434 bytes · Views: 1
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,131 Location United States Mar 24, 2017 #30 Re: [Win10 1511] Anniversary update will not install Thanks. Can you zip up and attach your Diagnostics folder?
Re: [Win10 1511] Anniversary update will not install Thanks. Can you zip up and attach your Diagnostics folder?
T Teralax Well-known member Joined Jan 4, 2017 Posts 62 Mar 24, 2017 #31 Re: [Win10 1511] Anniversary update will not install ... Attachments Diagnostics.zip 289 bytes · Views: 1
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,131 Location United States Mar 24, 2017 #32 Re: [Win10 1511] Anniversary update will not install Please do the following. Retrieve System Information 1. Download Speccy to your desktop. The setup file will be named spsetup130.exe or something similar. 2. Double-click on this file and install it. Note: Please ensure that you uncheck any foistware that may be presented during the install (i.e. Chrome Browser install). 3. When the program opens it will retrieve some information regarding your system. 4. Once it's done, select the File menu and choose Publish snapshot. Answer Yes to the confirmation message. 5. On the next screen that comes up, choose the Copy to Clipboard button and paste this link in your next reply.
Re: [Win10 1511] Anniversary update will not install Please do the following. Retrieve System Information 1. Download Speccy to your desktop. The setup file will be named spsetup130.exe or something similar. 2. Double-click on this file and install it. Note: Please ensure that you uncheck any foistware that may be presented during the install (i.e. Chrome Browser install). 3. When the program opens it will retrieve some information regarding your system. 4. Once it's done, select the File menu and choose Publish snapshot. Answer Yes to the confirmation message. 5. On the next screen that comes up, choose the Copy to Clipboard button and paste this link in your next reply.
T Teralax Well-known member Joined Jan 4, 2017 Posts 62 Mar 24, 2017 #33 Re: [Win10 1511] Anniversary update will not install http://speccy.piriform.com/results/kcMwAchrjiWm0jJlc5ditXL
Re: [Win10 1511] Anniversary update will not install http://speccy.piriform.com/results/kcMwAchrjiWm0jJlc5ditXL
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,131 Location United States Mar 24, 2017 #34 Re: [Win10 1511] Anniversary update will not install I'm surprised this machine even took Windows 10 initially. Are all the drivers as up to date as they can be from the manufacturer website? Drivers & Downloads
Re: [Win10 1511] Anniversary update will not install I'm surprised this machine even took Windows 10 initially. Are all the drivers as up to date as they can be from the manufacturer website? Drivers & Downloads
T Teralax Well-known member Joined Jan 4, 2017 Posts 62 Mar 24, 2017 #35 Re: [Win10 1511] Anniversary update will not install I think she updated all her computers because it was offered during Microsoft's push. I don't see any drivers listed for 10 of course. If I just hide the update using the Microsoft tool maybe that will prevent it from trying to update daily and failing?
Re: [Win10 1511] Anniversary update will not install I think she updated all her computers because it was offered during Microsoft's push. I don't see any drivers listed for 10 of course. If I just hide the update using the Microsoft tool maybe that will prevent it from trying to update daily and failing?
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,131 Location United States Mar 24, 2017 #36 Re: [Win10 1511] Anniversary update will not install We can prevent future updates for sure but that leaves the machine vulnerable. Obviously your call. Since this one is not supported on Windows 10...I'm not sure there is much more I can do. I appologize but these Windows 10 upgrade issues have been a real issue.
Re: [Win10 1511] Anniversary update will not install We can prevent future updates for sure but that leaves the machine vulnerable. Obviously your call. Since this one is not supported on Windows 10...I'm not sure there is much more I can do. I appologize but these Windows 10 upgrade issues have been a real issue.
T Teralax Well-known member Joined Jan 4, 2017 Posts 62 Mar 24, 2017 #37 Re: [Win10 1511] Anniversary update will not install Well it is just this anniversary update. Other updates have been installing. I guess I'll block that update and then try the Creators update when it comes out and if that one fails, just block it as well.
Re: [Win10 1511] Anniversary update will not install Well it is just this anniversary update. Other updates have been installing. I guess I'll block that update and then try the Creators update when it comes out and if that one fails, just block it as well.
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,131 Location United States Mar 24, 2017 #38 Re: [Win10 1511] Anniversary update will not install OK, sorry I couldn't be more help. Take care.
T Teralax Well-known member Joined Jan 4, 2017 Posts 62 Mar 24, 2017 #39 Re: [Win10 1511] Anniversary update will not install Thanks for the time man. I'll get back to that other case I have this weekend.
Re: [Win10 1511] Anniversary update will not install Thanks for the time man. I'll get back to that other case I have this weekend.
writhziden Administrator, .NET/UWP Developer Staff member Joined May 23, 2012 Posts 2,923 Location Colorado Mar 24, 2017 #40 Re: [Win10 1511] Anniversary update will not install Teralax said: Well it is just this anniversary update. Other updates have been installing. I guess I'll block that update and then try the Creators update when it comes out and if that one fails, just block it as well. Click to expand... Are you installing the update through Windows Update or from the downloadable image (Windows 10 Upgrade Assistant)? Have you tried both methods? Just curious. :-}
Re: [Win10 1511] Anniversary update will not install Teralax said: Well it is just this anniversary update. Other updates have been installing. I guess I'll block that update and then try the Creators update when it comes out and if that one fails, just block it as well. Click to expand... Are you installing the update through Windows Update or from the downloadable image (Windows 10 Upgrade Assistant)? Have you tried both methods? Just curious. :-}