1. #1

    Windows update error 0x80070057

    I've been having trouble with Update, so I ran the Windows Update Troubleshooter program and this error popped up and could not be fixed. I did some Google searching and stumbled here. I'm hoping someone could help.


    SFCFix version 3.0.0.0 by niemiro.
    Start time: 2016-08-17 21:32:57.574
    Microsoft Windows 7 Service Pack 1 - amd64
    Not using a script file.








    AutoAnalysis::
    CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-s..on-wizard-framework_31bf3856ad364e35_6.1.7601.17514_none_1478eaa56818c3c0\spwizimg.dll
    CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-setup-component_31bf3856ad364e35_6.1.7601.17514_none_905283bdc3e1d2d8\W32UIRes.dll




    SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
    CBS & SFC total detected corruption count: 2
    CBS & SFC total unimportant corruption count: 0
    CBS & SFC total fixed corruption count: 0
    SURT total detected corruption count: 0
    SURT total unimportant corruption count: 0
    SURT total fixed corruption count: 0
    AutoAnalysis:: directive completed successfully.








    Successfully processed all directives.
    SFCFix version 3.0.0.0 by niemiro has completed.
    Currently storing 0 datablocks.
    Finish time: 2016-08-17 21:33:41.579
    ----------------------EOF-----------------------


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  2. #2

    Re: Windows update error 0x80070057

    I seem to have fixed my problem. I followed the steps listed by Canadian Tech at this link: https://answers.microsoft.com/en-us/...1-90bfc96cabfd

    My updates are downloading fine. Progress bar is working now. I haven't run the Windows Update Troubleshooter to see if the error pops back up. I'll post here again once my updates are installed and I've ran the WUT, but for now my problem is fixed.

  3. #3

    Join Date
    Mar 2015
    Posts
    8,074

    Re: Windows update error 0x80070057

    Hi NuclearWarMonkey,

    Do you still need assistance with that issue?

  4. #4

    Re: Windows update error 0x80070057

    Hi Aura,

    Sorry for the late reply. My Windows Update is still working (updates are downloading and installing fine). However, I ran the WUT and came up with a new error: 0x800f081f

    I ran SFCFix, and I think it came back clean. I'll copy and paste it here.

    Should I post a new thread for the new error? My updates are working fine so I'm not too worried about getting this error fixed, but it's better to be safe than sorry.



    SFCFix version 3.0.0.0 by niemiro.
    Start time: 2016-08-21 08:03:41.098
    Microsoft Windows 7 Service Pack 1 - amd64
    Not using a script file.








    AutoAnalysis::
    SUMMARY: No corruptions were detected.
    AutoAnalysis:: directive completed successfully.








    Successfully processed all directives.
    SFCFix version 3.0.0.0 by niemiro has completed.
    Currently storing 0 datablocks.
    Finish time: 2016-08-21 08:05:00.586
    ----------------------EOF-----------------------

  5. #5

    Join Date
    Mar 2015
    Posts
    8,074

    Re: Windows update error 0x80070057

    Alright let's see if it's a FP from the tool, or a legitimate error.

    System File Checker (SFC)
    Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;
    • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator
    • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
    • On Windows 8.1 and Windows 10, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
    • Enter the command below and press on Enter;
      Code:
      sfc /scannow
      Note: There's a space between "sfc" and "/scannow";
    • Once the scan is complete, enter the command below and press on Enter
      Code:
      copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
    • A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;

    Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.

  6. #6

    Re: Windows update error 0x80070057

    CBS.txt download link:

    CBS.txt - Google Drive

  7. #7

    Join Date
    Mar 2015
    Posts
    8,074

    Re: Windows update error 0x80070057

    Alright, it isn't a FP. Now SFCFix should return corrupt files when we run it.

    SFCFix - Run Only
    Follow the instructions below to download and execute SFCFix, and provide the log.
    • Download SFCFix and move the executable on your Desktop;
    • Right-click on SFCFix.exe and select Run as Administrator;
    • Follow the instructions displayed in the console;
    • On completion, a log will open in Notepad. Copy and paste the content of that log in your next reply;
      Note: The log (SFCFix.txt) will be created in the same directory where SFCFix is run if it doesn't open automatically on completion.

  8. #8

    Re: Windows update error 0x80070057

    SFCFix version 3.0.0.0 by niemiro.
    Start time: 2016-08-22 12:00:09.921
    Microsoft Windows 7 Service Pack 1 - amd64
    Not using a script file.








    AutoAnalysis::
    CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-s..on-wizard-framework_31bf3856ad364e35_6.1.7601.17514_none_1478eaa56818c3c0\spwizimg.dll
    CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-setup-component_31bf3856ad364e35_6.1.7601.17514_none_905283bdc3e1d2d8\W32UIRes.dll




    SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
    CBS & SFC total detected corruption count: 2
    CBS & SFC total unimportant corruption count: 0
    CBS & SFC total fixed corruption count: 0
    SURT total detected corruption count: 0
    SURT total unimportant corruption count: 0
    SURT total fixed corruption count: 0
    AutoAnalysis:: directive completed successfully.








    Successfully processed all directives.
    SFCFix version 3.0.0.0 by niemiro has completed.
    Currently storing 0 datablocks.
    Finish time: 2016-08-22 12:01:06.853
    ----------------------EOF-----------------------

  9. #9

    Join Date
    Mar 2015
    Posts
    8,074

    Re: Windows update error 0x80070057

    Alright, follow the instructions below please.

    SFCFix - Fix Time

    WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

    Follow the instructions below to download and execute a SFCFix fix, and provide the log.
    • Download SFCFix and move the executable on your Desktop;
    • Download the attached SFCFix.zip and move the archive to your Desktop;
      Note: Make sure that the file is named SFCFix.zip, do not rename it.
    • Save any work you have open, and close every programs;
    • Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
    • SFCFix will launch, let it complete;
    • Once done, a file will appear on your Desktop, called SFCFix.txt;
    • Open the file, then copy and paste its content in your next reply;

    SFCFix.zip

  10. #10

    Re: Windows update error 0x80070057

    SFCFix version 3.0.0.0 by niemiro.
    Start time: 2016-08-22 12:12:02.481
    Microsoft Windows 7 Service Pack 1 - amd64
    Using .zip script file at C:\Users\Erik\Desktop\SFCFix.zip [0]








    PowerCopy::
    Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-n..ce_iassdo.resources_31bf3856ad364e35_6.1.7600.16385_en-us_e86c80b89a3f77b7\iassdo.dll.mui
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-setup-component_31bf3856ad364e35_6.1.7601.17514_none_905283bdc3e1d2d8\W32UIRes.dll
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-s..on-wizard-framework_31bf3856ad364e35_6.1.7601.17514_none_1478eaa56818c3c0\spwizimg.dll
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\audit.exe.mui
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\oobeldr.exe.mui
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\setup.exe.mui
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\W32UIRes.dll.mui
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\windeploy.exe.mui
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\WinLGDep.dll.mui


    Successfully copied file C:\Users\Erik\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-n..ce_iassdo.resources_31bf3856ad364e35_6.1.7600.16385_en-us_e86c80b89a3f77b7\iassdo.dll.mui to C:\Windows\winsxs\x86_microsoft-windows-n..ce_iassdo.resources_31bf3856ad364e35_6.1.7600.16385_en-us_e86c80b89a3f77b7\iassdo.dll.mui.
    Successfully copied file C:\Users\Erik\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-setup-component_31bf3856ad364e35_6.1.7601.17514_none_905283bdc3e1d2d8\W32UIRes.dll to C:\Windows\winsxs\amd64_microsoft-windows-setup-component_31bf3856ad364e35_6.1.7601.17514_none_905283bdc3e1d2d8\W32UIRes.dll.
    Successfully copied file C:\Users\Erik\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-s..on-wizard-framework_31bf3856ad364e35_6.1.7601.17514_none_1478eaa56818c3c0\spwizimg.dll to C:\Windows\winsxs\amd64_microsoft-windows-s..on-wizard-framework_31bf3856ad364e35_6.1.7601.17514_none_1478eaa56818c3c0\spwizimg.dll.
    Successfully copied file C:\Users\Erik\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\audit.exe.mui to C:\Windows\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\audit.exe.mui.
    Successfully copied file C:\Users\Erik\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\oobeldr.exe.mui to C:\Windows\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\oobeldr.exe.mui.
    Successfully copied file C:\Users\Erik\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\setup.exe.mui to C:\Windows\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\setup.exe.mui.
    Successfully copied file C:\Users\Erik\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\W32UIRes.dll.mui to C:\Windows\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\W32UIRes.dll.mui.
    Successfully copied file C:\Users\Erik\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\windeploy.exe.mui to C:\Windows\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\windeploy.exe.mui.
    Successfully copied file C:\Users\Erik\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\WinLGDep.dll.mui to C:\Windows\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\WinLGDep.dll.mui.


    Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-n..ce_iassdo.resources_31bf3856ad364e35_6.1.7600.16385_en-us_e86c80b89a3f77b7\iassdo.dll.mui
    Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-n..ce_iassdo.resources_31bf3856ad364e35_6.1.7600.16385_en-us_e86c80b89a3f77b7\iassdo.dll.mui
    Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-setup-component_31bf3856ad364e35_6.1.7601.17514_none_905283bdc3e1d2d8\W32UIRes.dll
    Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-setup-component_31bf3856ad364e35_6.1.7601.17514_none_905283bdc3e1d2d8\W32UIRes.dll
    Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-s..on-wizard-framework_31bf3856ad364e35_6.1.7601.17514_none_1478eaa56818c3c0\spwizimg.dll
    Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-s..on-wizard-framework_31bf3856ad364e35_6.1.7601.17514_none_1478eaa56818c3c0\spwizimg.dll
    Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\audit.exe.mui
    Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\audit.exe.mui
    Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\oobeldr.exe.mui
    Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\oobeldr.exe.mui
    Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\setup.exe.mui
    Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\setup.exe.mui
    Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\W32UIRes.dll.mui
    Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\W32UIRes.dll.mui
    Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\windeploy.exe.mui
    Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\windeploy.exe.mui
    Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\WinLGDep.dll.mui
    Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\WinLGDep.dll.mui
    PowerCopy:: directive completed successfully.








    Successfully processed all directives.
    SFCFix version 3.0.0.0 by niemiro has completed.
    Currently storing 9 datablocks.
    Finish time: 2016-08-22 12:12:03.940
    Script hash: OLeBj/9pr5U7EbXCQZgtGemDLNXU62GmWC+zQw052mQ=
    ----------------------EOF-----------------------

  11. #11

    Join Date
    Mar 2015
    Posts
    8,074

    Re: Windows update error 0x80070057

    Good :) Now please run SFC again and provide me the newest CBS.txt log.

  12. #12

    Re: Windows update error 0x80070057


  13. #13

    Join Date
    Mar 2015
    Posts
    8,074

    Re: Windows update error 0x80070057

    Good :) Now let's see if SURT have anything to report.

    System Update Readiness Tool (SURT) - Scan
    Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log;
    • Download the right version of SURT for your system;
      • Your version of Windows is: Windows 7 SP1 x64
    • Once downloaded, execute the installer, and go throught the installation (this process can take around 15-20 minutes);
    • On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log;
    • Attach this log in your next reply;

    Alternatively, if these instructions are unclear for you, you can follow the tutorial below.

    System Update Readiness Tool (SURT)

  14. #14

    Re: Windows update error 0x80070057

    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.22471
    Package Version 26.0
    2016-08-22 12:35


    Checking Windows Servicing Packages


    Checking Package Manifests and Catalogs


    Checking Package Watchlist


    Checking Component Watchlist


    Checking Packages


    Checking Component Store


    Summary:
    Seconds executed: 273
    No errors detected

  15. #15

    Join Date
    Mar 2015
    Posts
    8,074

    Re: Windows update error 0x80070057

    Alright good :) Now if you want, you can try to run your troubleshooting tool again and see if it still reports errors.

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