[SOLVED] windows 7 error 8E5E0408 - 80000FFFF - 800706BB

elburi · Aug 5, 2016

Hi,

windows update gives error 8E5E0408 - 80000FFFF - 800706BB

the windows update Diagnostic and SURT can't fix the issue.
SFCFix find no error.

I give you the CBS and ChekSur logs : Dropbox - 0508161000

I hope you could help me

Aura · Aug 11, 2016

Hi elburi,

Do you still need assistance with this issue?

elburi · Aug 11, 2016

hi Aura,

yes, i still need please .

Aura · Aug 11, 2016

Alright :) Since I don't see traces of a SFC scan in your CBS.log, we'll run it now.

System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;

On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select

Run as Administrator
On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
On Windows 8.1 and Windows 10, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
Enter the command below and press on Enter;
Code:
```
sfc /scannow
```
Note: There's a space between "sfc" and "/scannow";
Once the scan is complete, enter the command below and press on Enter
Code:
```
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
```
A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;

Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.

elburi · Aug 12, 2016

the cbs log after sfc : Dropbox - cbs120816.txt

Aura · Aug 12, 2016

The only corrupt files comes from the KB3068708 (telemetry update), but they shouldn't affect your ability to download and install Windows Update. Which update are you trying to install? What's the KB?

elburi · Aug 12, 2016

the PC was shutdown for a long time , so there are 65 update to install ...
do youy want the list ?

elburi · Aug 12, 2016

but the KB3068708 is not in the list of update to install.
perhaps, I have to install it manually ?

Aura · Aug 12, 2016

The KB3068708 is already installed :) You can simply list one of the update (KB) you have to install.

elburi · Aug 12, 2016

Aura · Aug 12, 2016

Alright, try to download and install the update below manually.

Download Security Update for Windows 7 for x64-based Systems (KB3042058) from Official Microsoft Download Center

If it fails, upload the two files below for me so I can review them.

C:\Windows\WindowsUpdate.log
C:\Windows\Logs\CBS\CBS.log

elburi · Aug 16, 2016

it failed so the files you want :

Dropbox - 1608161410

Aura · Aug 16, 2016

Please follow the instructions for the Method 6 in the link below.

https://support.microsoft.com/en-ca/kb/2509997

elburi · Aug 16, 2016

ok i followed the method 6 and after this, the installation of Download Security Update for Windows 7 for x64-based Systems (KB3042058) from Official Microsoft Download Center run as well.
i reboot the machine and i try to install the others, so it's all right for all ofthem.

have I to do anything else to consolidate ?
thanks a lot for your help ( and it's not the first time :-D )

Aura · Aug 16, 2016

For now, just try to install all your other updates, and let me know if they go through or if they failed :)

elburi · Aug 17, 2016

there's a new issue :

the upadtes were installed as well but when I rebooted there was the message : failure configuring updates windows.
Cancel changes .
after the reboot, the updates must be installed one more time.

Aura · Aug 17, 2016

How many updates do you have to install in total?

elburi · Aug 22, 2016

i had 65 but i installed each one by one et it stay 9 updates to install.
I tried to install the 9 manually but it failed.

the list : KB3110329
KB3109103
KB3109094
KB3093513
KB3154070
KB3138962
KB3147071
KB3153171
KB3146706

Aura · Aug 22, 2016

Try to install the KB3110329 again. If it fails, upload the two files below for me to review.

C:\Windows\WindowsUpdate.log
C:*\Windows\Logs\CBS\CBS.log

elburi · Aug 23, 2016

i tried to install, i had no error log but when i rebooted the configuration of the computer failed.
the logs : Dropbox - 23082016

[SOLVED] windows 7 error 8E5E0408 - 80000FFFF - 800706BB

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