1. #1

    Question Windows 10 Anniversary Update (Mount WIM error; 0x80070057)

    So I have Windows 10.0.10586 Pro (x64), and I have been fighting to get the Anniversary Update installed.
    At first, I had the opencl.dll corruption issue, but I followedsuccessfully, so both SFC & DISM are now clean..

    I've used the Media Creation Tool to create a USB stick with the update on it. When I run setup, choose upgrade to with "Keeping Personal files and Apps", it continues up to ~23%, then it terminates.

    I've turned off ESET Endpoint Security, so it shouldn't be interfering. I've used MSCONFIG to boot with only "Load system services" turned on, but still no dice. (Safe mode won't run the update, so that's a no-go). I'm at my wits end here, trying to figure out how to get updates back on track.. (And a reinstall is very much out of the question at the current point in time. Maybe much much later.. [project deadlines, etc])

    Any tips/ideas?


    The output of C:\$WINDOWS.~BT\Sources\Panther\setuperr.log is as follows:
    Code:
    2016-08-03 13:38:34, Error                 SP     SPMountWIMCallback: Error mounting/unmouting C:\$WINDOWS.~BT\Sources\SafeOS\SafeOS.Mount\windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.0_none_36d3ccc3ddfd1ecb\CbsMsg.dll. GLE [87][gle=0x00000057]2016-08-03 13:38:44, Error                 SP     CMountWIM::DoExecute: Failed to mount WIM file C:\$WINDOWS.~BT\Sources\SafeOS\winre.wim. Error 0x80070057[gle=0x00000057]
    2016-08-03 13:38:44, Error                 SP     Operation failed: Mount WIM file C:\$WINDOWS.~BT\Sources\SafeOS\winre.wim, index 1 to C:\$WINDOWS.~BT\Sources\SafeOS\SafeOS.Mount. Error: 0x80070057[gle=0x000000b7]
    2016-08-03 13:38:44, Error                 MOUPG  MoSetupPlatform: ExecuteCurrentOperations reported failure!
    2016-08-03 13:38:44, Error                 MOUPG  MoSetupPlatform: Using action error code: [0x80070057]
    2016-08-03 13:38:44, Error                 MOUPG  CDlpActionImageDeploy::ExecuteRoutine(403): Result = 0x80070057
    2016-08-03 13:38:44, Error                 MOUPG  CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IMoSetupDlpAction> > > >::Execute(441): Result = 0x80070057
    2016-08-03 13:38:44, Error                 MOUPG  CDlpTask::ExecuteAction(3243): Result = 0x80070057
    2016-08-03 13:38:45, Error                 MOUPG  CDlpTask::ExecuteActions(3397): Result = 0x80070057
    2016-08-03 13:38:45, Error                 MOUPG  CDlpTask::Execute(1631): Result = 0x80070057
    2016-08-03 13:38:45, Error                 MOUPG  CSetupManager::ExecuteTask(2067): Result = 0x80070057
    2016-08-03 13:38:45, Error                 MOUPG  CSetupManager::ExecuteTask(2030): Result = 0x80070057
    2016-08-03 13:38:45, Error                 MOUPG  CSetupManager::ExecuteInstallMode(815): Result = 0x80070057
    2016-08-03 13:38:45, Error                 MOUPG  CSetupManager::ExecuteDownlevelMode(391): Result = 0x80070057
    2016-08-03 13:38:47, Error                 MOUPG  CSetupManager::Execute(236): Result = 0x80070057
    2016-08-03 13:38:47, Error                 MOUPG  CSetupHost::Execute(372): Result = 0x80070057
    Log files:
    diagerr.zip

    setupact.zip


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  2. #2
    zcomputerwiz's Avatar
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    Re: Windows 10 Anniversary Update (Mount WIM error; 0x80070057)

    Hello and Welcome!

    It would seem that your system cannot mount WIM files.
    Do you have any encryption tools installed?

    Please do the following:

    Command Prompt

    Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

    1. Click on the Start button and in the search box, type Command Prompt
    2. When you see Command Prompt on the list, right-click on it and select Run as administrator
    3. When command prompt opens, copy and paste the following commands into it, press enter after each

      fltmc filters

    4. Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
    5. Paste (Ctrl+V) it into your next post please.
    I am usually online 1PM - 4PM CST Monday - Friday.
    If your thread has not received a new reply within 3 days, please make a post here: Not Received Help? so another helper can continue to assist you.

  3. #3

    Re: Windows 10 Anniversary Update (Mount WIM error; 0x80070057)

    @zcomputerwiz: Thanks for picking this up!

    Code:
    C:\Windows\system32>fltmc filters
    
    
    Filter Name                     Num Instances    Altitude    Frame
    ------------------------------  -------------  ------------  -----
    cbfltfs4                                        429998.99   <Legacy>
    eamonm                                  6       328700         0
    storqosflt                              0       244000         0
    WIMMount                                3       180700         0
    FileCrypt                               0       141100         0
    luafv                                   1       135000         0
    npsvctrig                               1        46000         0
    FileInfo                                6        45000         0
    Wof                                     4        40700         0

  4. #4
    zcomputerwiz's Avatar
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    Re: Windows 10 Anniversary Update (Mount WIM error; 0x80070057)

    Excellent, that shows exactly what I was hoping it would.

    Please uninstall CloudFogger and try the Windows 10 Anniversary Update again :)

    Source: Windows 10 Upgrade: Stops at 23% without error, Dism not mounting boot.wim WIM Image - Super User
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  5. #5

    Re: Windows 10 Anniversary Update (Mount WIM error; 0x80070057)

    Hmm, I don't have CloudFogger installed.

  6. #6

    Re: Windows 10 Anniversary Update (Mount WIM error; 0x80070057)

    Ah I see what you mean. CloudFogger was using the cbfltfs4.sys driver, but that's really a driver from Eldos' Callback File System https://www.eldos.com/cbfs/

  7. #7

    Re: Windows 10 Anniversary Update (Mount WIM error; 0x80070057)

    I have unregistered the filesystem filter driver, and Windows Update has gotten further along now.. We'll see if it complete successfully now. Looks promising!

  8. #8
    zcomputerwiz's Avatar
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    Re: Windows 10 Anniversary Update (Mount WIM error; 0x80070057)

    Very good, thanks for the update :)
    I am usually online 1PM - 4PM CST Monday - Friday.
    If your thread has not received a new reply within 3 days, please make a post here: Not Received Help? so another helper can continue to assist you.

  9. #9

    Re: Windows 10 Anniversary Update (Mount WIM error; 0x80070057)

    Perfect, that resolved the issue for me. The installer completed without issues, and I'm now on 1607 (OS Build 14393.10)!

    Thanks for your help!
    zcomputerwiz says thanks for this.

  10. #10
    zcomputerwiz's Avatar
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    Re: Windows 10 Anniversary Update (Mount WIM error; 0x80070057)

    Glad to help!
    I am usually online 1PM - 4PM CST Monday - Friday.
    If your thread has not received a new reply within 3 days, please make a post here: Not Received Help? so another helper can continue to assist you.

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