[SOLVED] Windows 10 Anniversary Update (Mount WIM error; 0x80070057)

mstormo

Member
Joined
Aug 3, 2016
Posts
7
So I have Windows 10.0.10586 Pro (x64), and I have been fighting to get the Anniversary Update installed.
At first, I had the opencl.dll corruption issue, but I followedsuccessfully, so both SFC & DISM are now clean..

I've used the Media Creation Tool to create a USB stick with the update on it. When I run setup, choose upgrade to with "Keeping Personal files and Apps", it continues up to ~23%, then it terminates.

I've turned off ESET Endpoint Security, so it shouldn't be interfering. I've used MSCONFIG to boot with only "Load system services" turned on, but still no dice. (Safe mode won't run the update, so that's a no-go). I'm at my wits end here, trying to figure out how to get updates back on track.. (And a reinstall is very much out of the question at the current point in time. Maybe much much later.. [project deadlines, etc])

Any tips/ideas?


The output of C:\$WINDOWS.~BT\Sources\Panther\setuperr.log is as follows:
Code:
2016-08-03 13:38:34, Error                 SP     SPMountWIMCallback: Error mounting/unmouting C:\$WINDOWS.~BT\Sources\SafeOS\SafeOS.Mount\windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.0_none_36d3ccc3ddfd1ecb\CbsMsg.dll. GLE [87][gle=0x00000057]2016-08-03 13:38:44, Error                 SP     CMountWIM::DoExecute: Failed to mount WIM file C:\$WINDOWS.~BT\Sources\SafeOS\winre.wim. Error 0x80070057[gle=0x00000057]
2016-08-03 13:38:44, Error                 SP     Operation failed: Mount WIM file C:\$WINDOWS.~BT\Sources\SafeOS\winre.wim, index 1 to C:\$WINDOWS.~BT\Sources\SafeOS\SafeOS.Mount. Error: 0x80070057[gle=0x000000b7]
2016-08-03 13:38:44, Error                 MOUPG  MoSetupPlatform: ExecuteCurrentOperations reported failure!
2016-08-03 13:38:44, Error                 MOUPG  MoSetupPlatform: Using action error code: [0x80070057]
2016-08-03 13:38:44, Error                 MOUPG  CDlpActionImageDeploy::ExecuteRoutine(403): Result = 0x80070057
2016-08-03 13:38:44, Error                 MOUPG  CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IMoSetupDlpAction> > > >::Execute(441): Result = 0x80070057
2016-08-03 13:38:44, Error                 MOUPG  CDlpTask::ExecuteAction(3243): Result = 0x80070057
2016-08-03 13:38:45, Error                 MOUPG  CDlpTask::ExecuteActions(3397): Result = 0x80070057
2016-08-03 13:38:45, Error                 MOUPG  CDlpTask::Execute(1631): Result = 0x80070057
2016-08-03 13:38:45, Error                 MOUPG  CSetupManager::ExecuteTask(2067): Result = 0x80070057
2016-08-03 13:38:45, Error                 MOUPG  CSetupManager::ExecuteTask(2030): Result = 0x80070057
2016-08-03 13:38:45, Error                 MOUPG  CSetupManager::ExecuteInstallMode(815): Result = 0x80070057
2016-08-03 13:38:45, Error                 MOUPG  CSetupManager::ExecuteDownlevelMode(391): Result = 0x80070057
2016-08-03 13:38:47, Error                 MOUPG  CSetupManager::Execute(236): Result = 0x80070057
2016-08-03 13:38:47, Error                 MOUPG  CSetupHost::Execute(372): Result = 0x80070057

Log files:
View attachment diagerr.zip

View attachment setupact.zip
 
Hello and Welcome!

It would seem that your system cannot mount WIM files.
Do you have any encryption tools installed?

Please do the following:

Command Prompt

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Click on the Start
    Start%20Orb.jpg
    button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    fltmc filters

  4. Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
  5. Paste (Ctrl+V) it into your next post please.
 
@zcomputerwiz: Thanks for picking this up!

Code:
C:\Windows\system32>fltmc filters


Filter Name                     Num Instances    Altitude    Frame
------------------------------  -------------  ------------  -----
cbfltfs4                                        429998.99   <Legacy>
eamonm                                  6       328700         0
storqosflt                              0       244000         0
WIMMount                                3       180700         0
FileCrypt                               0       141100         0
luafv                                   1       135000         0
npsvctrig                               1        46000         0
FileInfo                                6        45000         0
Wof                                     4        40700         0
 
Ah I see what you mean. CloudFogger was using the cbfltfs4.sys driver, but that's really a driver from Eldos' Callback File System https://www.eldos.com/cbfs/
 
I have unregistered the filesystem filter driver, and Windows Update has gotten further along now.. We'll see if it complete successfully now. Looks promising!
 
Perfect, that resolved the issue for me. The installer completed without issues, and I'm now on 1607 (OS Build 14393.10)!

Thanks for your help!
 

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