mikd Active member Joined Feb 17, 2016 Posts 27 Location Toronto Mar 5, 2016 #41 Ooh, but I lose all my files and installed programs? Not ideal. Is there any other way?
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Mar 5, 2016 #42 The best would be a Repair Install of your Windows 7. A Repair Install keeps all your files, programs and settings, but for that, you need an installation media (or at least an .iso) of the current version of Windows 7 you are running.
The best would be a Repair Install of your Windows 7. A Repair Install keeps all your files, programs and settings, but for that, you need an installation media (or at least an .iso) of the current version of Windows 7 you are running.
mikd Active member Joined Feb 17, 2016 Posts 27 Location Toronto Mar 5, 2016 #43 Butts. Can I do it holding F8 at startup?
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Mar 5, 2016 #44 You can access the Advanced Boot Options, but it won't help us here. The biggest problem is that we don't have a clear error message when your upgrade to Windows 10 fail. This is why the upgrade process is "borked". "Something happened" doesn't tell us anything.
You can access the Advanced Boot Options, but it won't help us here. The biggest problem is that we don't have a clear error message when your upgrade to Windows 10 fail. This is why the upgrade process is "borked". "Something happened" doesn't tell us anything.
mikd Active member Joined Feb 17, 2016 Posts 27 Location Toronto Mar 5, 2016 #45 I was afraid you'd say that. Okay. I will start backing up my files, and I'll double check the programs I have to make sure I have the install media or licenses. Is there any chance you have a walkthrough for a factory reset you could link/paste for me? I've never done one before. Thank you so much for your help in trying to figure this out with me. I really do appreciate it - and you fixed some of the problem! So, you know... progress!
I was afraid you'd say that. Okay. I will start backing up my files, and I'll double check the programs I have to make sure I have the install media or licenses. Is there any chance you have a walkthrough for a factory reset you could link/paste for me? I've never done one before. Thank you so much for your help in trying to figure this out with me. I really do appreciate it - and you fixed some of the problem! So, you know... progress!
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Mar 5, 2016 #46 Here's an article on HP's website to perform a System Recovery on their Windows 7 computers. HP PCs - Performing an HP system recovery (Windows 7) | HP(R) Customer Support And no problem :) I'll consider this really solved once you'll be up and running on Windows 10!
Here's an article on HP's website to perform a System Recovery on their Windows 7 computers. HP PCs - Performing an HP system recovery (Windows 7) | HP(R) Customer Support And no problem :) I'll consider this really solved once you'll be up and running on Windows 10!
mikd Active member Joined Feb 17, 2016 Posts 27 Location Toronto Mar 5, 2016 #47 You're the best. I promise I'll check back in. It might take me a couple of days just to make sure the backups are working okay, but I'll let you know how it goes!
You're the best. I promise I'll check back in. It might take me a couple of days just to make sure the backups are working okay, but I'll let you know how it goes!
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Mar 6, 2016 #48 All good, I'll be waiting for an update :)