[SOLVED] HELP Surface Book with SFC and DISM tests error

FLM · Jan 31, 2016

I have buy a Surface Book and a microsoft wireless display adapter. The connection between us its not stable, so i have talk to surface support, they have done SFC /scannow and DISM tests but they found errors in system that can't fix.
Surface suport ask me to make a factory reset, i have done, but SFC and DISM tests tell me the same think.
Please help me
I send you the CBS.zip file.
Thanks a lot

LiquidTension · Feb 1, 2016

Hello FLM,

Please follow the instructions below:

SFCFix Script (.zip)

Warning: This fix is intended for use on this particular machine. Do not use this fix on any other machine; doing so may cause damage to your Operating System. If you are not the original poster and require assistance, please start your own topic.

Download View attachment SFCFix.zip and save this file to your Desktop.
Note: Ensure this file is named SFCFix.zip. Do not rename the file.
Close all open windows.
SFCFix.exe

and SFCFix.zip

should both be present on your Desktop.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script. Upon completion, a file (SFCFix.txt) will be created on your Desktop.
Copy the contents of the file and paste in your next reply.

SFC /Scannow

Press the Windows Key

+ r on your keyboard at the same time. Type Notepad and click OK.
Copy the three bold lines below and paste into the Notepad document:

sfc /scannow
timeout /t 120 /nobreak
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\CBS.txt"
del %0
Click Format. Ensure Wordwrap is unchecked.
Click File, Save As and name the file sfcscannow.bat.
Select All Files as the Save as type. Save the file to your Desktop.
Locate sfcscannow.bat

on your Desktop. Right-click the file and click

Run as administrator.
Upon completion, a file (CBS.txt) will be created on your Desktop. Attach this file in your next reply.
Note: If the file is too large to attach, upload to a service such as Dropbox, One Drive or SendSpace and provide a direct download link in your next reply.

FLM · Feb 1, 2016

Thanks for your help :)

Dropbox - CBS.tx

SFCFix version 2.4.9.2 by niemiro.
Start time: 2016-02-01 14:47:54.455
Microsoft Windows 10 Insider Slow, Build 10586 - amd64
Using .zip script file at C:\Users\Leandro FLM\Desktop\SFCFix.zip [0]

PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\winsxs\wow64_microsoft-windows-r..xwddmdriver-wow64-c_31bf3856ad364e35_10.0.10586.0_none_3dae054b56911c22\opencl.dll

Successfully copied file C:\Users\Leandro FLM\AppData\Local\niemiro\Archive\wow64_microsoft-windows-r..xwddmdriver-wow64-c_31bf3856ad364e35_10.0.10586.0_none_3dae054b56911c22\opencl.dll to C:\WINDOWS\winsxs\wow64_microsoft-windows-r..xwddmdriver-wow64-c_31bf3856ad364e35_10.0.10586.0_none_3dae054b56911c22\opencl.dll.

Successfully restored ownership for C:\WINDOWS\winsxs\wow64_microsoft-windows-r..xwddmdriver-wow64-c_31bf3856ad364e35_10.0.10586.0_none_3dae054b56911c22\opencl.dll
Successfully restored permissions on C:\WINDOWS\winsxs\wow64_microsoft-windows-r..xwddmdriver-wow64-c_31bf3856ad364e35_10.0.10586.0_none_3dae054b56911c22\opencl.dll
PowerCopy:: directive completed successfully.

Successfully processed all directives.
SFCFix version 2.4.9.2 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2016-02-01 14:47:54.692
Script hash: IkXLtZRwuzxcjM0NMtaXyEAskaSu7kbEIluIL8KozP8=
----------------------EOF-----------------------

LiquidTension · Feb 1, 2016

Thanks for your help :)

That's quite alright. :dsmile:

SFC is not reporting any issues:

Code:

2016-02-01 15:14:35, Info                  CSI    0000f251 [SR] Verify complete
2016-02-01 15:14:35, Info                  CSI    0000f252 [SR] Repairing 0 components
2016-02-01 15:14:35, Info                  CSI    0000f253 [SR] Beginning Verify and Repair transaction
2016-02-01 15:14:35, Info                  CSI    0000f254 [SR] Repair complete

Please run a fresh DISM scan:

DISM /RestoreHealth

Press the Windows Key

+ r on your keyboard at the same time. Type Notepad and click OK.
Copy the three bold lines below and paste into the Notepad document:

dism /online /cleanup-image /restorehealth
timeout /t 120 /nobreak
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\CBS.txt"
del %0
Click Format. Ensure Wordwrap is unchecked.
Click File, Save As and name the file dism.bat.
Select All Files as the Save as type. Save the file to your Desktop.
Locate dism.bat

on your Desktop. Right-click the file and click

Run as administrator.
Upon completion, a file (CBS.txt) will be created on your Desktop. Attach this file in your next reply.
Note: If the file is too large to attach, upload to a service such as Dropbox, One Drive or SendSpace and provide a direct download link in your next reply.

FLM · Feb 1, 2016

All is ok now i don't know if its a update or your manipulation, but all works now, many thanks

:lol:

LiquidTension · Feb 1, 2016

Yes, SFC returned with no issues because of the file we replaced in Post #2. :dsmile:

You may wish to still consider running DISM so we can confirm there are no remaining issues.

FLM · Feb 1, 2016

Dropbox - CBS.tx

Thanks again and again :)

LiquidTension · Feb 2, 2016

DISM looks good. :dsmile:

Do you have any outstanding issues with your computer?

FLM · Feb 2, 2016

I don't understand why but when i connect to microsoft wireless display adapter after 2 minutes the connection stops. Do you know why?
Thanks

LiquidTension · Feb 2, 2016

Hello,

For issues unrelated to Windows Update and SFC, you will be better off creating a new topic in the following forum section:
https://www.sysnative.com/forums/windows-10-a/

Thank you.

I will mark this topic as solved. :dsmile: Take care.

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[SOLVED] HELP Surface Book with SFC and DISM tests error

FLM

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LiquidTension

Windows Update Analyst, Security Analyst

FLM

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LiquidTension

Windows Update Analyst, Security Analyst

FLM

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LiquidTension

Windows Update Analyst, Security Analyst

FLM

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LiquidTension

Windows Update Analyst, Security Analyst

FLM

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LiquidTension

Windows Update Analyst, Security Analyst