T thliaw Member Joined Aug 18, 2015 Posts 20 Aug 18, 2015 #1 Hi all, when i trying to install the updates KB3067903, KB3061518, KB3075226, KB3055642, KB3033890 ..... on my Win7 Pro(64 bit) machine, I am getting error 800736B3 for each of them. The other updates below are those actually never success. Thank you very much, appreciate for any help. KB3067903 KB3061518 KB3075226 KB3055642 KB3033890 KB3071756 KB3069762 KB3046002 KB3060716 KB3078071 KB3076949 KB3076895 KB3059317 KB3057154 KB3072630 KB3078601 KB3046017 KB3020369 KB3079757 KB3075851
Hi all, when i trying to install the updates KB3067903, KB3061518, KB3075226, KB3055642, KB3033890 ..... on my Win7 Pro(64 bit) machine, I am getting error 800736B3 for each of them. The other updates below are those actually never success. Thank you very much, appreciate for any help. KB3067903 KB3061518 KB3075226 KB3055642 KB3033890 KB3071756 KB3069762 KB3046002 KB3060716 KB3078071 KB3076949 KB3076895 KB3059317 KB3057154 KB3072630 KB3078601 KB3046017 KB3020369 KB3079757 KB3075851
T thliaw Member Joined Aug 18, 2015 Posts 20 Aug 20, 2015 #2 Hi all, I have tried to the SURT and i get the results as below: ================================= Checking System Update Readiness. Binary Version 6.1.7601.22471 Package Version 26.0 2015-08-20 19:58 Checking Windows Servicing Packages Checking Package Manifests and Catalogs Checking Package Watchlist Checking Component Watchlist Checking Packages Checking Component Store Summary: Seconds executed: 1410 No errors detected Click to expand... It seems like no errors at all, but why my windows 7 Pro 64 bit still not able to update? Please help.
Hi all, I have tried to the SURT and i get the results as below: ================================= Checking System Update Readiness. Binary Version 6.1.7601.22471 Package Version 26.0 2015-08-20 19:58 Checking Windows Servicing Packages Checking Package Manifests and Catalogs Checking Package Watchlist Checking Component Watchlist Checking Packages Checking Component Store Summary: Seconds executed: 1410 No errors detected Click to expand... It seems like no errors at all, but why my windows 7 Pro 64 bit still not able to update? Please help.
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Aug 20, 2015 #3 Hi thliaw :) My name is Aura and I'll be assisting you with your issue. Follow the instructions below please. System File Checker (SFC) Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply; On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below and press on Enter; Code: sfc /scannow Note: There's a space between "sfc" and "/scannow"; Once the scan is complete, enter the command below and press on Enter Code: copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here; Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.
Hi thliaw :) My name is Aura and I'll be assisting you with your issue. Follow the instructions below please. System File Checker (SFC) Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply; On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below and press on Enter; Code: sfc /scannow Note: There's a space between "sfc" and "/scannow"; Once the scan is complete, enter the command below and press on Enter Code: copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here; Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.
T thliaw Member Joined Aug 18, 2015 Posts 20 Aug 20, 2015 #4 Hi Aura, Below is the link to download the cbs file. https://www.dropbox.com/s/pz9h2jf9lngopo7/cbs.zip?dl=0 The file size is quite large, which is about 98Mb, the size reduces to 4.8Mb after compressed using winzip. Thanks & Best Regards, thliaw
Hi Aura, Below is the link to download the cbs file. https://www.dropbox.com/s/pz9h2jf9lngopo7/cbs.zip?dl=0 The file size is quite large, which is about 98Mb, the size reduces to 4.8Mb after compressed using winzip. Thanks & Best Regards, thliaw
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Aug 20, 2015 #5 The SFC scan returned a clean CBS.log. Restart your computer then try to install the updates again, and if they fail, tell me what error code you're getting and upload the following files for me to review. C:\Windows\WindowsUpdate.log C:\Windows\Logs\CBS\CBS.log
The SFC scan returned a clean CBS.log. Restart your computer then try to install the updates again, and if they fail, tell me what error code you're getting and upload the following files for me to review. C:\Windows\WindowsUpdate.log C:\Windows\Logs\CBS\CBS.log
T thliaw Member Joined Aug 18, 2015 Posts 20 Aug 20, 2015 #6 Hi Aura, I am still getting the same Error Code:800736B3. I have uploaded the two files from the directory below to my dropbox. C:\Windows\WindowsUpdate.log C:\Windows\Logs\CBS\CBS.log https://www.dropbox.com/s/1gmmrl643qim4rt/CbsLog_WindowsUpdateLog.zip?dl=0 Do i need to reinstall my windows? Thanks & BRs, Terhui Attachments Capture.JPG 73.5 KB · Views: 2
Hi Aura, I am still getting the same Error Code:800736B3. I have uploaded the two files from the directory below to my dropbox. C:\Windows\WindowsUpdate.log C:\Windows\Logs\CBS\CBS.log https://www.dropbox.com/s/1gmmrl643qim4rt/CbsLog_WindowsUpdateLog.zip?dl=0 Do i need to reinstall my windows? Thanks & BRs, Terhui
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Aug 20, 2015 #7 Alright follow the instructions below please. Windows Repair All-In-One NOTE: Before following to step below, please disable your Antivirus software or any other real-time security software that you have enabled. Boot in Safe Mode with Networking; Download the portable version of Windows Repair All-In-One; Move the file (archive) on your Desktop, and extract it there; Go in the tweaking.com_windows_repair_aio folder, then Tweaking.com - Windows Repair folder, right-click on Repair_Windows.exe and select Run as Administrator; From there, click on the Next button until you are presented with an Open Repairs button and click on it; Let the Registry back up complete, and move on to the check-list window; Click on the Unselect All button at the bottom, then check the following items: Repair Windows Update; Delete Temporary Files; Once done, click on the Start Repairs button and let the scan execute; If you are being prompted with a Security Warning, allow it to go through; Once the repair is complete, it'll ask you to restart your computer, please do it; Once done, restart your computer normally, and check for Windows Update. Now, select only one in the list and write down its number. Once done, try to install it. If it fails, upload the two following files for me to review please. C:\Windows\WindowsUpdate.log C:\Windows\Logs\CBS\CBS.log
Alright follow the instructions below please. Windows Repair All-In-One NOTE: Before following to step below, please disable your Antivirus software or any other real-time security software that you have enabled. Boot in Safe Mode with Networking; Download the portable version of Windows Repair All-In-One; Move the file (archive) on your Desktop, and extract it there; Go in the tweaking.com_windows_repair_aio folder, then Tweaking.com - Windows Repair folder, right-click on Repair_Windows.exe and select Run as Administrator; From there, click on the Next button until you are presented with an Open Repairs button and click on it; Let the Registry back up complete, and move on to the check-list window; Click on the Unselect All button at the bottom, then check the following items: Repair Windows Update; Delete Temporary Files; Once done, click on the Start Repairs button and let the scan execute; If you are being prompted with a Security Warning, allow it to go through; Once the repair is complete, it'll ask you to restart your computer, please do it; Once done, restart your computer normally, and check for Windows Update. Now, select only one in the list and write down its number. Once done, try to install it. If it fails, upload the two following files for me to review please. C:\Windows\WindowsUpdate.log C:\Windows\Logs\CBS\CBS.log
T thliaw Member Joined Aug 18, 2015 Posts 20 Aug 21, 2015 #8 Hi Aura, I have completed the repair this morning. But I am still getting the same Error Code:800736B3. It is still failing although i choose a single update KB3033890. Below is the link for WindowsUpdate.log and CBS.log after the single package update failure. https://www.dropbox.com/s/mee279dggqypxvu/201508211353_Cbs_WindowsUpdateLogs.zip?dl=0 Kindly advise, Thanks & Best Regards, thliaw Attachments Capture.JPG 77.3 KB · Views: 1
Hi Aura, I have completed the repair this morning. But I am still getting the same Error Code:800736B3. It is still failing although i choose a single update KB3033890. Below is the link for WindowsUpdate.log and CBS.log after the single package update failure. https://www.dropbox.com/s/mee279dggqypxvu/201508211353_Cbs_WindowsUpdateLogs.zip?dl=0 Kindly advise, Thanks & Best Regards, thliaw
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Aug 21, 2015 #9 Alright download and install the KB3033890 manually. If it fails, upload both files for me to review please, as well as posting the error code you're getting. C:\Windows\WindowsUpdate.log C:\Windows\Logs\CBS\CBS.log
Alright download and install the KB3033890 manually. If it fails, upload both files for me to review please, as well as posting the error code you're getting. C:\Windows\WindowsUpdate.log C:\Windows\Logs\CBS\CBS.log
T thliaw Member Joined Aug 18, 2015 Posts 20 Aug 21, 2015 #10 Good Day Aura, I tried installing the KB303389 update manually, but it fails again. Let me attach the screen shots, CBS.log and WindowsUpdate.log here. Thanks & Best Regards thliaw Attachments 201508211011_WindowsUpdate_CbsLog.zip 105.4 KB · Views: 2 1.JPG 34.8 KB · Views: 1 2.JPG 30.2 KB · Views: 1
Good Day Aura, I tried installing the KB303389 update manually, but it fails again. Let me attach the screen shots, CBS.log and WindowsUpdate.log here. Thanks & Best Regards thliaw
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Aug 24, 2015 #11 Sorry for the delay thliaw. I'll need your COMPONENTS Hive to take a look at it since it might be corrupted. Follow the instructions below please. Retrieving the COMPONENTS Hive Follow the instructions below to retrieve your COMPONENTS Hive and send me it. Open your Windows Explorer, and navigate to the C:\Windows\System32\Config folder; In this folder, find the COMPONENTS file (there's no extension), and copy it to your Desktop; Note: If you receive an error message saying that the COMPONENTS file is in use, restart your computer and try again. If the error message persist, let me know. Right-click on it, and select Send to... and choose Compressed (zipped) folder; Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
Sorry for the delay thliaw. I'll need your COMPONENTS Hive to take a look at it since it might be corrupted. Follow the instructions below please. Retrieving the COMPONENTS Hive Follow the instructions below to retrieve your COMPONENTS Hive and send me it. Open your Windows Explorer, and navigate to the C:\Windows\System32\Config folder; In this folder, find the COMPONENTS file (there's no extension), and copy it to your Desktop; Note: If you receive an error message saying that the COMPONENTS file is in use, restart your computer and try again. If the error message persist, let me know. Right-click on it, and select Send to... and choose Compressed (zipped) folder; Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
T thliaw Member Joined Aug 18, 2015 Posts 20 Aug 24, 2015 #12 Hi Aura, Thank you for getting back to me, i wish you have a great weekend. Here is the link: https://www.dropbox.com/s/wsoyvqdvm38axm2/components.rar?dl=0 Thanks & Best Regards, thliaw
Hi Aura, Thank you for getting back to me, i wish you have a great weekend. Here is the link: https://www.dropbox.com/s/wsoyvqdvm38axm2/components.rar?dl=0 Thanks & Best Regards, thliaw
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Aug 24, 2015 #13 Same to you :) There's nothing in the COMPONENTS Hive about the KB throwing an error, let's check the CBS Key. Exporting the CBS Registry Key Follow the instructions below to export the CBS Key from the Registry and upload it. On Windows 7, click on the Start Menu button, then enter Regedit, right-click on the icon that will appear and select Run as Administrator; On Windows 8 and Windows 8.1, press on the Win key + S keys, enter Regedit, right-click on the icon that will appear and select Run as Administrator; In Regedit, in the left-pane, navigate to the Registry key below and select it by clicking on it: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing Once the key is selected, click on the File menu and select Export...; From there Save menu, change the Save as type: to Registry Hive Files (*.*); Name the file CBS (without any file extension) and save it on your Desktop; Upload the file on Dropbox, Google Drive or OneDrive and post the download URL here;
Same to you :) There's nothing in the COMPONENTS Hive about the KB throwing an error, let's check the CBS Key. Exporting the CBS Registry Key Follow the instructions below to export the CBS Key from the Registry and upload it. On Windows 7, click on the Start Menu button, then enter Regedit, right-click on the icon that will appear and select Run as Administrator; On Windows 8 and Windows 8.1, press on the Win key + S keys, enter Regedit, right-click on the icon that will appear and select Run as Administrator; In Regedit, in the left-pane, navigate to the Registry key below and select it by clicking on it: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing Once the key is selected, click on the File menu and select Export...; From there Save menu, change the Save as type: to Registry Hive Files (*.*); Name the file CBS (without any file extension) and save it on your Desktop; Upload the file on Dropbox, Google Drive or OneDrive and post the download URL here;
T thliaw Member Joined Aug 18, 2015 Posts 20 Aug 24, 2015 #14 Hi Aura, Here you go.... https://www.dropbox.com/s/o38wwv98uh4d069/20150825_CBS.rar?dl=0 Thanks & Best Regards, thliaw
Hi Aura, Here you go.... https://www.dropbox.com/s/o38wwv98uh4d069/20150825_CBS.rar?dl=0 Thanks & Best Regards, thliaw
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Aug 24, 2015 #15 Alright, follow the instructions below please. SFCFix - Fix Time WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly. Follow the instructions below to download and execute a SFCFix fix, and provide the log. Download SFCFix and move the executable on your Desktop; On your Desktop, right-click and select New, then Text Document. Give it the name SFCFixScript (it should be a .txt) extension; Open the SFCFixScript.txt file you just created, and copy/paste the following in it; Code: FileScan:: amd64_02e1ed17f51471a9de3d89768e86d8a0_31bf3856ad364e35_6.1.7601.18840_none_17afd847bcb3619e.manifest amd64_3f0a6b1370aff66fa1617fe3ce82c042_31bf3856ad364e35_6.1.7601.23041_none_1863ea7069eaa871.manifest amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7601.18840_none_696b468c65d54363.manifest amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7601.23041_none_69f5bbc37ef22fc6.manifest package_1_for_kb3033890_bf~31bf3856ad364e35~amd64~~6.1.1.0.cat package_1_for_kb3033890_bf~31bf3856ad364e35~amd64~~6.1.1.0.mum package_1_for_kb3033890~31bf3856ad364e35~amd64~~6.1.1.0.cat package_1_for_kb3033890~31bf3856ad364e35~amd64~~6.1.1.0.mum package_2_for_kb3033890_bf~31bf3856ad364e35~amd64~~6.1.1.0.cat package_2_for_kb3033890_bf~31bf3856ad364e35~amd64~~6.1.1.0.mum package_2_for_kb3033890~31bf3856ad364e35~amd64~~6.1.1.0.cat package_2_for_kb3033890~31bf3856ad364e35~amd64~~6.1.1.0.mum package_for_kb3033890_sp1_bf~31bf3856ad364e35~amd64~~6.1.1.0.cat package_for_kb3033890_sp1_bf~31bf3856ad364e35~amd64~~6.1.1.0.mum package_for_kb3033890_sp1~31bf3856ad364e35~amd64~~6.1.1.0.cat package_for_kb3033890_sp1~31bf3856ad364e35~amd64~~6.1.1.0.mum package_for_kb3033890~31bf3856ad364e35~amd64~~6.1.1.0.cat package_for_kb3033890~31bf3856ad364e35~amd64~~6.1.1.0.mum package_for_kb3033890_bf~31bf3856ad364e35~amd64~~6.1.1.0.cat package_for_kb3033890_bf~31bf3856ad364e35~amd64~~6.1.1.0.mum wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7601.18840_none_73bff0de9a36055e.manifest wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7601.23041_none_744a6615b352f1c1.manifest Save any work you have open, and close every programs; Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it; SFCFix will launch, let it complete; Once done, a file will appear on your Desktop, called SFCFix.txt; Open the file, then copy and paste its content in your next reply;
Alright, follow the instructions below please. SFCFix - Fix Time WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly. Follow the instructions below to download and execute a SFCFix fix, and provide the log. Download SFCFix and move the executable on your Desktop; On your Desktop, right-click and select New, then Text Document. Give it the name SFCFixScript (it should be a .txt) extension; Open the SFCFixScript.txt file you just created, and copy/paste the following in it; Code: FileScan:: amd64_02e1ed17f51471a9de3d89768e86d8a0_31bf3856ad364e35_6.1.7601.18840_none_17afd847bcb3619e.manifest amd64_3f0a6b1370aff66fa1617fe3ce82c042_31bf3856ad364e35_6.1.7601.23041_none_1863ea7069eaa871.manifest amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7601.18840_none_696b468c65d54363.manifest amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7601.23041_none_69f5bbc37ef22fc6.manifest package_1_for_kb3033890_bf~31bf3856ad364e35~amd64~~6.1.1.0.cat package_1_for_kb3033890_bf~31bf3856ad364e35~amd64~~6.1.1.0.mum package_1_for_kb3033890~31bf3856ad364e35~amd64~~6.1.1.0.cat package_1_for_kb3033890~31bf3856ad364e35~amd64~~6.1.1.0.mum package_2_for_kb3033890_bf~31bf3856ad364e35~amd64~~6.1.1.0.cat package_2_for_kb3033890_bf~31bf3856ad364e35~amd64~~6.1.1.0.mum package_2_for_kb3033890~31bf3856ad364e35~amd64~~6.1.1.0.cat package_2_for_kb3033890~31bf3856ad364e35~amd64~~6.1.1.0.mum package_for_kb3033890_sp1_bf~31bf3856ad364e35~amd64~~6.1.1.0.cat package_for_kb3033890_sp1_bf~31bf3856ad364e35~amd64~~6.1.1.0.mum package_for_kb3033890_sp1~31bf3856ad364e35~amd64~~6.1.1.0.cat package_for_kb3033890_sp1~31bf3856ad364e35~amd64~~6.1.1.0.mum package_for_kb3033890~31bf3856ad364e35~amd64~~6.1.1.0.cat package_for_kb3033890~31bf3856ad364e35~amd64~~6.1.1.0.mum package_for_kb3033890_bf~31bf3856ad364e35~amd64~~6.1.1.0.cat package_for_kb3033890_bf~31bf3856ad364e35~amd64~~6.1.1.0.mum wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7601.18840_none_73bff0de9a36055e.manifest wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7601.23041_none_744a6615b352f1c1.manifest Save any work you have open, and close every programs; Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it; SFCFix will launch, let it complete; Once done, a file will appear on your Desktop, called SFCFix.txt; Open the file, then copy and paste its content in your next reply;
T thliaw Member Joined Aug 18, 2015 Posts 20 Aug 24, 2015 #16 Hi Aura, Below is the content inside the generated SFCFix.txt. Thanks in advance, thliaw SFCFix version 2.4.5.0 by niemiro. Start time: 2015-08-25 10:40:19.925 Microsoft Windows 7 Service Pack 1 - amd64 Using .txt script file at C:\Users\TERHUI\Desktop\SFCFixScript.txt [0] FileScan:: [0: 1] C:\Windows\SoftwareDistribution\Download\2d229e5897159e52b6be7661de82cf78\package_1_for_kb3033890_bf~31bf3856ad364e35~amd64~~6.1.1.0.mum File is untraceable. Found: 744v7uxZeSj+3JIYq8FX8IE4ld6OzsRbFrGAongqs1s= Version number not available. Trace not available. [1: 1] C:\Windows\SoftwareDistribution\Download\2d229e5897159e52b6be7661de82cf78\wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7601.23041_none_744a6615b352f1c1.manifest File is untraceable. Found: uzOdVqzUSJ9cyxsoU+1S/lhgu2zowFfR1vNTS0Z1vbQ= Version number not available. Trace not available. [2: 1] C:\Windows\SoftwareDistribution\Download\2d229e5897159e52b6be7661de82cf78\wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7601.18840_none_73bff0de9a36055e.manifest File is untraceable. Found: y9Zd4iLCJejKlXjSEeIr46asd47kIY+8WqC8oQL0eNc= Version number not available. Trace not available. [3: 1] C:\Windows\SoftwareDistribution\Download\2d229e5897159e52b6be7661de82cf78\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7601.18840_none_696b468c65d54363.manifest File is untraceable. Found: lZL9HBx6CJNamDwYQ4RZPyfUCisZBtFu0O6+6a1NWc0= Version number not available. Trace not available. [4: 1] C:\Windows\SoftwareDistribution\Download\2d229e5897159e52b6be7661de82cf78\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7601.23041_none_69f5bbc37ef22fc6.manifest File is untraceable. Found: gT6XhxKsVo/cnUP9QDUZC8q1JSR3Z8nfU2ZoSRwtvAo= Version number not available. Trace not available. [5: 1] C:\Windows\SoftwareDistribution\Download\2d229e5897159e52b6be7661de82cf78\package_1_for_kb3033890~31bf3856ad364e35~amd64~~6.1.1.0.mum File is untraceable. Found: iyAWM24nXT8yvesxYjXVc9E2sb5WjnC3GmeHlZPoVYM= Version number not available. Trace not available. [6: 1] C:\Windows\SoftwareDistribution\Download\2d229e5897159e52b6be7661de82cf78\amd64_3f0a6b1370aff66fa1617fe3ce82c042_31bf3856ad364e35_6.1.7601.23041_none_1863ea7069eaa871.manifest File is untraceable. Found: aKj53wNgwUbQBD8Wf7JH3NOnv/u2Sw5XeyfFZ3X/DR0= Version number not available. Trace not available. [7: 1] C:\Windows\SoftwareDistribution\Download\2d229e5897159e52b6be7661de82cf78\package_1_for_kb3033890~31bf3856ad364e35~amd64~~6.1.1.0.cat File is untraceable. Found: vNf7LlZjXzksxM/vl/p97/UVhilsly6P+2Ev3ddthxM= Version number not available. Trace not available. [8: 1] C:\Windows\SoftwareDistribution\Download\2d229e5897159e52b6be7661de82cf78\amd64_02e1ed17f51471a9de3d89768e86d8a0_31bf3856ad364e35_6.1.7601.18840_none_17afd847bcb3619e.manifest File is untraceable. Found: ye2fD3fqVs+Y8UhJzCul6eDvHIwJDW9XZl4+W47yG/k= Version number not available. Trace not available. [9: 1] C:\Windows\SoftwareDistribution\Download\2d229e5897159e52b6be7661de82cf78\package_1_for_kb3033890_bf~31bf3856ad364e35~amd64~~6.1.1.0.cat File is untraceable. Found: kqmi2FGgjclcDxCbup9DXo7k+oynw+Gh9yDie6eWxYU= Version number not available. Trace not available. [10: 1] C:\Windows\SoftwareDistribution\Download\2d229e5897159e52b6be7661de82cf78\package_for_kb3033890_sp1~31bf3856ad364e35~amd64~~6.1.1.0.mum File is untraceable. Found: V4+oT6B6uZDclbRASs5zDKUlSWCA7jpa3387GfIepdY= Version number not available. Trace not available. [11: 1] C:\Windows\SoftwareDistribution\Download\2d229e5897159e52b6be7661de82cf78\package_for_kb3033890_sp1~31bf3856ad364e35~amd64~~6.1.1.0.cat File is untraceable. Found: VIghxu+ts9XAvmCdzRf/VLdz126dk6lL44dQ1F/aHlI= Version number not available. Trace not available. [12: 1] C:\Windows\SoftwareDistribution\Download\2d229e5897159e52b6be7661de82cf78\package_for_kb3033890_sp1_bf~31bf3856ad364e35~amd64~~6.1.1.0.mum File is untraceable. Found: yA7EmyobjA7S2EfNW1Scnvmm96VmNDzKk799+GeT02Q= Version number not available. Trace not available. [13: 1] C:\Windows\SoftwareDistribution\Download\2d229e5897159e52b6be7661de82cf78\package_for_kb3033890_sp1_bf~31bf3856ad364e35~amd64~~6.1.1.0.cat File is untraceable. Found: 8htRi1cswN5WdtuzJBTEE0fSkSmRWuI4FPsvCGNTWwQ= Version number not available. Trace not available. [14: 1] C:\Windows\SoftwareDistribution\Download\2d229e5897159e52b6be7661de82cf78\package_2_for_kb3033890~31bf3856ad364e35~amd64~~6.1.1.0.mum File is untraceable. Found: isettS3pJg4jYwIL1Z5zUIZp8Z4J9UCQhmoMZi1Umjo= Version number not available. Trace not available. [15: 1] C:\Windows\SoftwareDistribution\Download\2d229e5897159e52b6be7661de82cf78\package_2_for_kb3033890~31bf3856ad364e35~amd64~~6.1.1.0.cat File is untraceable. Found: G76DPLHiS5ZeIEPFQvWPzCS9R5wLY/y1hAYgB1NfcsE= Version number not available. Trace not available. [16: 1] C:\Windows\SoftwareDistribution\Download\2d229e5897159e52b6be7661de82cf78\package_2_for_kb3033890_bf~31bf3856ad364e35~amd64~~6.1.1.0.mum File is untraceable. Found: I8zaXjzFTtZQv4vAA1AAbw6O+5XW+M2XofZw0S4vNZQ= Version number not available. Trace not available. [17: 1] C:\Windows\SoftwareDistribution\Download\2d229e5897159e52b6be7661de82cf78\package_2_for_kb3033890_bf~31bf3856ad364e35~amd64~~6.1.1.0.cat File is untraceable. Found: KkMuBQAyH6rx9QSSn0CSUq/r88QQFRjnL3GejfUXoWA= Version number not available. Trace not available. [18: 1] C:\Windows\winsxs\Manifests\wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7601.23041_none_744a6615b352f1c1.manifest Manifest file is missing. Found: uzOdVqzUSJ9cyxsoU+1S/lhgu2zowFfR1vNTS0Z1vbQ= Version number not available. Trace not available. [19: 1] C:\Windows\System32\catroot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Package_for_KB3033890~31bf3856ad364e35~amd64~~6.1.1.0.cat File is untraceable. Found: LiJquPoLohWbBE3yhsCwlvCenAGplmhgeQWYjOy+cV8= Version number not available. Trace not available. [20: 1] C:\Windows\winsxs\Manifests\wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7601.18840_none_73bff0de9a36055e.manifest Manifest file is missing. Found: y9Zd4iLCJejKlXjSEeIr46asd47kIY+8WqC8oQL0eNc= Version number not available. Trace not available. [21: 1] C:\Windows\winsxs\Manifests\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7601.18840_none_696b468c65d54363.manifest Manifest file is missing. Found: lZL9HBx6CJNamDwYQ4RZPyfUCisZBtFu0O6+6a1NWc0= Version number not available. Trace not available. [22: 1] C:\Windows\winsxs\Manifests\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7601.23041_none_69f5bbc37ef22fc6.manifest Manifest file is missing. Found: gT6XhxKsVo/cnUP9QDUZC8q1JSR3Z8nfU2ZoSRwtvAo= Version number not available. Trace not available. [23: 1] C:\Windows\winsxs\Manifests\amd64_3f0a6b1370aff66fa1617fe3ce82c042_31bf3856ad364e35_6.1.7601.23041_none_1863ea7069eaa871.manifest Manifest file is missing. Found: aKj53wNgwUbQBD8Wf7JH3NOnv/u2Sw5XeyfFZ3X/DR0= Version number not available. Trace not available. [24: 1] C:\Windows\winsxs\Manifests\amd64_02e1ed17f51471a9de3d89768e86d8a0_31bf3856ad364e35_6.1.7601.18840_none_17afd847bcb3619e.manifest Manifest file is missing. Found: ye2fD3fqVs+Y8UhJzCul6eDvHIwJDW9XZl4+W47yG/k= Version number not available. Trace not available. [25: 1] C:\Windows\servicing\Packages\Package_for_KB3033890~31bf3856ad364e35~amd64~~6.1.1.0.cat File is untraceable. Found: LiJquPoLohWbBE3yhsCwlvCenAGplmhgeQWYjOy+cV8= Version number not available. Trace not available. [26: 1] C:\Windows\servicing\Packages\Package_for_KB3033890~31bf3856ad364e35~amd64~~6.1.1.0.mum File is untraceable. Found: KiCjwibxIjt2GqFcLGd2Uh8wlkLH+azlQVq4sV5qmX4= Version number not available. Trace not available. [27: 1] C:\Windows\System32\catroot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Package_for_KB3033890_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat File is untraceable. Found: VIghxu+ts9XAvmCdzRf/VLdz126dk6lL44dQ1F/aHlI= Version number not available. Trace not available. [28: 1] C:\Windows\servicing\Packages\Package_for_KB3033890_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat File is untraceable. Found: VIghxu+ts9XAvmCdzRf/VLdz126dk6lL44dQ1F/aHlI= Version number not available. Trace not available. [29: 1] C:\Windows\servicing\Packages\Package_for_KB3033890_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum File is untraceable. Found: V4+oT6B6uZDclbRASs5zDKUlSWCA7jpa3387GfIepdY= Version number not available. Trace not available. [30: 1] C:\Windows\System32\catroot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Package_1_for_KB3033890~31bf3856ad364e35~amd64~~6.1.1.0.cat File is untraceable. Found: vNf7LlZjXzksxM/vl/p97/UVhilsly6P+2Ev3ddthxM= Version number not available. Trace not available. [31: 1] C:\Windows\servicing\Packages\Package_1_for_KB3033890~31bf3856ad364e35~amd64~~6.1.1.0.cat File is untraceable. Found: vNf7LlZjXzksxM/vl/p97/UVhilsly6P+2Ev3ddthxM= Version number not available. Trace not available. [32: 1] C:\Windows\servicing\Packages\Package_1_for_KB3033890~31bf3856ad364e35~amd64~~6.1.1.0.mum File is untraceable. Found: iyAWM24nXT8yvesxYjXVc9E2sb5WjnC3GmeHlZPoVYM= Version number not available. Trace not available. FileScan:: directive completed successfully. Successfully processed all directives. SFCFix version 2.4.5.0 by niemiro has completed. Currently storing 0 datablocks. Finish time: 2015-08-25 10:40:38.477 Script hash: dg3KRe20DZm/YCbvlfjkduqGOhNT1vns2O5qjJf+tqE= ----------------------EOF-----------------------
Hi Aura, Below is the content inside the generated SFCFix.txt. Thanks in advance, thliaw SFCFix version 2.4.5.0 by niemiro. Start time: 2015-08-25 10:40:19.925 Microsoft Windows 7 Service Pack 1 - amd64 Using .txt script file at C:\Users\TERHUI\Desktop\SFCFixScript.txt [0] FileScan:: [0: 1] C:\Windows\SoftwareDistribution\Download\2d229e5897159e52b6be7661de82cf78\package_1_for_kb3033890_bf~31bf3856ad364e35~amd64~~6.1.1.0.mum File is untraceable. Found: 744v7uxZeSj+3JIYq8FX8IE4ld6OzsRbFrGAongqs1s= Version number not available. Trace not available. [1: 1] C:\Windows\SoftwareDistribution\Download\2d229e5897159e52b6be7661de82cf78\wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7601.23041_none_744a6615b352f1c1.manifest File is untraceable. Found: uzOdVqzUSJ9cyxsoU+1S/lhgu2zowFfR1vNTS0Z1vbQ= Version number not available. Trace not available. [2: 1] C:\Windows\SoftwareDistribution\Download\2d229e5897159e52b6be7661de82cf78\wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7601.18840_none_73bff0de9a36055e.manifest File is untraceable. Found: y9Zd4iLCJejKlXjSEeIr46asd47kIY+8WqC8oQL0eNc= Version number not available. Trace not available. [3: 1] C:\Windows\SoftwareDistribution\Download\2d229e5897159e52b6be7661de82cf78\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7601.18840_none_696b468c65d54363.manifest File is untraceable. Found: lZL9HBx6CJNamDwYQ4RZPyfUCisZBtFu0O6+6a1NWc0= Version number not available. Trace not available. [4: 1] C:\Windows\SoftwareDistribution\Download\2d229e5897159e52b6be7661de82cf78\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7601.23041_none_69f5bbc37ef22fc6.manifest File is untraceable. Found: gT6XhxKsVo/cnUP9QDUZC8q1JSR3Z8nfU2ZoSRwtvAo= Version number not available. Trace not available. [5: 1] C:\Windows\SoftwareDistribution\Download\2d229e5897159e52b6be7661de82cf78\package_1_for_kb3033890~31bf3856ad364e35~amd64~~6.1.1.0.mum File is untraceable. Found: iyAWM24nXT8yvesxYjXVc9E2sb5WjnC3GmeHlZPoVYM= Version number not available. Trace not available. [6: 1] C:\Windows\SoftwareDistribution\Download\2d229e5897159e52b6be7661de82cf78\amd64_3f0a6b1370aff66fa1617fe3ce82c042_31bf3856ad364e35_6.1.7601.23041_none_1863ea7069eaa871.manifest File is untraceable. Found: aKj53wNgwUbQBD8Wf7JH3NOnv/u2Sw5XeyfFZ3X/DR0= Version number not available. Trace not available. [7: 1] C:\Windows\SoftwareDistribution\Download\2d229e5897159e52b6be7661de82cf78\package_1_for_kb3033890~31bf3856ad364e35~amd64~~6.1.1.0.cat File is untraceable. Found: vNf7LlZjXzksxM/vl/p97/UVhilsly6P+2Ev3ddthxM= Version number not available. Trace not available. [8: 1] C:\Windows\SoftwareDistribution\Download\2d229e5897159e52b6be7661de82cf78\amd64_02e1ed17f51471a9de3d89768e86d8a0_31bf3856ad364e35_6.1.7601.18840_none_17afd847bcb3619e.manifest File is untraceable. Found: ye2fD3fqVs+Y8UhJzCul6eDvHIwJDW9XZl4+W47yG/k= Version number not available. Trace not available. [9: 1] C:\Windows\SoftwareDistribution\Download\2d229e5897159e52b6be7661de82cf78\package_1_for_kb3033890_bf~31bf3856ad364e35~amd64~~6.1.1.0.cat File is untraceable. Found: kqmi2FGgjclcDxCbup9DXo7k+oynw+Gh9yDie6eWxYU= Version number not available. Trace not available. [10: 1] C:\Windows\SoftwareDistribution\Download\2d229e5897159e52b6be7661de82cf78\package_for_kb3033890_sp1~31bf3856ad364e35~amd64~~6.1.1.0.mum File is untraceable. Found: V4+oT6B6uZDclbRASs5zDKUlSWCA7jpa3387GfIepdY= Version number not available. Trace not available. [11: 1] C:\Windows\SoftwareDistribution\Download\2d229e5897159e52b6be7661de82cf78\package_for_kb3033890_sp1~31bf3856ad364e35~amd64~~6.1.1.0.cat File is untraceable. Found: VIghxu+ts9XAvmCdzRf/VLdz126dk6lL44dQ1F/aHlI= Version number not available. Trace not available. [12: 1] C:\Windows\SoftwareDistribution\Download\2d229e5897159e52b6be7661de82cf78\package_for_kb3033890_sp1_bf~31bf3856ad364e35~amd64~~6.1.1.0.mum File is untraceable. Found: yA7EmyobjA7S2EfNW1Scnvmm96VmNDzKk799+GeT02Q= Version number not available. Trace not available. [13: 1] C:\Windows\SoftwareDistribution\Download\2d229e5897159e52b6be7661de82cf78\package_for_kb3033890_sp1_bf~31bf3856ad364e35~amd64~~6.1.1.0.cat File is untraceable. Found: 8htRi1cswN5WdtuzJBTEE0fSkSmRWuI4FPsvCGNTWwQ= Version number not available. Trace not available. [14: 1] C:\Windows\SoftwareDistribution\Download\2d229e5897159e52b6be7661de82cf78\package_2_for_kb3033890~31bf3856ad364e35~amd64~~6.1.1.0.mum File is untraceable. Found: isettS3pJg4jYwIL1Z5zUIZp8Z4J9UCQhmoMZi1Umjo= Version number not available. Trace not available. [15: 1] C:\Windows\SoftwareDistribution\Download\2d229e5897159e52b6be7661de82cf78\package_2_for_kb3033890~31bf3856ad364e35~amd64~~6.1.1.0.cat File is untraceable. Found: G76DPLHiS5ZeIEPFQvWPzCS9R5wLY/y1hAYgB1NfcsE= Version number not available. Trace not available. [16: 1] C:\Windows\SoftwareDistribution\Download\2d229e5897159e52b6be7661de82cf78\package_2_for_kb3033890_bf~31bf3856ad364e35~amd64~~6.1.1.0.mum File is untraceable. Found: I8zaXjzFTtZQv4vAA1AAbw6O+5XW+M2XofZw0S4vNZQ= Version number not available. Trace not available. [17: 1] C:\Windows\SoftwareDistribution\Download\2d229e5897159e52b6be7661de82cf78\package_2_for_kb3033890_bf~31bf3856ad364e35~amd64~~6.1.1.0.cat File is untraceable. Found: KkMuBQAyH6rx9QSSn0CSUq/r88QQFRjnL3GejfUXoWA= Version number not available. Trace not available. [18: 1] C:\Windows\winsxs\Manifests\wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7601.23041_none_744a6615b352f1c1.manifest Manifest file is missing. Found: uzOdVqzUSJ9cyxsoU+1S/lhgu2zowFfR1vNTS0Z1vbQ= Version number not available. Trace not available. [19: 1] C:\Windows\System32\catroot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Package_for_KB3033890~31bf3856ad364e35~amd64~~6.1.1.0.cat File is untraceable. Found: LiJquPoLohWbBE3yhsCwlvCenAGplmhgeQWYjOy+cV8= Version number not available. Trace not available. [20: 1] C:\Windows\winsxs\Manifests\wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7601.18840_none_73bff0de9a36055e.manifest Manifest file is missing. Found: y9Zd4iLCJejKlXjSEeIr46asd47kIY+8WqC8oQL0eNc= Version number not available. Trace not available. [21: 1] C:\Windows\winsxs\Manifests\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7601.18840_none_696b468c65d54363.manifest Manifest file is missing. Found: lZL9HBx6CJNamDwYQ4RZPyfUCisZBtFu0O6+6a1NWc0= Version number not available. Trace not available. [22: 1] C:\Windows\winsxs\Manifests\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7601.23041_none_69f5bbc37ef22fc6.manifest Manifest file is missing. Found: gT6XhxKsVo/cnUP9QDUZC8q1JSR3Z8nfU2ZoSRwtvAo= Version number not available. Trace not available. [23: 1] C:\Windows\winsxs\Manifests\amd64_3f0a6b1370aff66fa1617fe3ce82c042_31bf3856ad364e35_6.1.7601.23041_none_1863ea7069eaa871.manifest Manifest file is missing. Found: aKj53wNgwUbQBD8Wf7JH3NOnv/u2Sw5XeyfFZ3X/DR0= Version number not available. Trace not available. [24: 1] C:\Windows\winsxs\Manifests\amd64_02e1ed17f51471a9de3d89768e86d8a0_31bf3856ad364e35_6.1.7601.18840_none_17afd847bcb3619e.manifest Manifest file is missing. Found: ye2fD3fqVs+Y8UhJzCul6eDvHIwJDW9XZl4+W47yG/k= Version number not available. Trace not available. [25: 1] C:\Windows\servicing\Packages\Package_for_KB3033890~31bf3856ad364e35~amd64~~6.1.1.0.cat File is untraceable. Found: LiJquPoLohWbBE3yhsCwlvCenAGplmhgeQWYjOy+cV8= Version number not available. Trace not available. [26: 1] C:\Windows\servicing\Packages\Package_for_KB3033890~31bf3856ad364e35~amd64~~6.1.1.0.mum File is untraceable. Found: KiCjwibxIjt2GqFcLGd2Uh8wlkLH+azlQVq4sV5qmX4= Version number not available. Trace not available. [27: 1] C:\Windows\System32\catroot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Package_for_KB3033890_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat File is untraceable. Found: VIghxu+ts9XAvmCdzRf/VLdz126dk6lL44dQ1F/aHlI= Version number not available. Trace not available. [28: 1] C:\Windows\servicing\Packages\Package_for_KB3033890_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat File is untraceable. Found: VIghxu+ts9XAvmCdzRf/VLdz126dk6lL44dQ1F/aHlI= Version number not available. Trace not available. [29: 1] C:\Windows\servicing\Packages\Package_for_KB3033890_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum File is untraceable. Found: V4+oT6B6uZDclbRASs5zDKUlSWCA7jpa3387GfIepdY= Version number not available. Trace not available. [30: 1] C:\Windows\System32\catroot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Package_1_for_KB3033890~31bf3856ad364e35~amd64~~6.1.1.0.cat File is untraceable. Found: vNf7LlZjXzksxM/vl/p97/UVhilsly6P+2Ev3ddthxM= Version number not available. Trace not available. [31: 1] C:\Windows\servicing\Packages\Package_1_for_KB3033890~31bf3856ad364e35~amd64~~6.1.1.0.cat File is untraceable. Found: vNf7LlZjXzksxM/vl/p97/UVhilsly6P+2Ev3ddthxM= Version number not available. Trace not available. [32: 1] C:\Windows\servicing\Packages\Package_1_for_KB3033890~31bf3856ad364e35~amd64~~6.1.1.0.mum File is untraceable. Found: iyAWM24nXT8yvesxYjXVc9E2sb5WjnC3GmeHlZPoVYM= Version number not available. Trace not available. FileScan:: directive completed successfully. Successfully processed all directives. SFCFix version 2.4.5.0 by niemiro has completed. Currently storing 0 datablocks. Finish time: 2015-08-25 10:40:38.477 Script hash: dg3KRe20DZm/YCbvlfjkduqGOhNT1vns2O5qjJf+tqE= ----------------------EOF-----------------------
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Aug 27, 2015 #17 I'll need an export of your SxS Key for the fix. Follow the instructions below please. Export SideBySide Click on the Start button and in the search box, type regedit When you see regedit on the list, right-click on it and select Run as administrator When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide Once selected, click File > Export.... Change the Save as type: to Registry Hive Files (*.*) Name this file SxS (with no file extension) and save it to your Desktop. Once done please upload this file via Dropbox or One Drive or SendSpace. Edit: Before I ask for the SxS Key, let's try to uninstall that update. Uninstall a Windows Update - Command Prompt Follow the instructions below to uninstall a Windows Update manually via the command prompt. On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below (you can copy/paste it, to paste in the command prompt, right-click inside it and select Paste): wusa /uninstall /KB:3033890 Let me know the outcome of the command: either it uninstall the update or either it says that the update isn't installed on the system; Last edited: Aug 27, 2015
I'll need an export of your SxS Key for the fix. Follow the instructions below please. Export SideBySide Click on the Start button and in the search box, type regedit When you see regedit on the list, right-click on it and select Run as administrator When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide Once selected, click File > Export.... Change the Save as type: to Registry Hive Files (*.*) Name this file SxS (with no file extension) and save it to your Desktop. Once done please upload this file via Dropbox or One Drive or SendSpace. Edit: Before I ask for the SxS Key, let's try to uninstall that update. Uninstall a Windows Update - Command Prompt Follow the instructions below to uninstall a Windows Update manually via the command prompt. On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below (you can copy/paste it, to paste in the command prompt, right-click inside it and select Paste): wusa /uninstall /KB:3033890 Let me know the outcome of the command: either it uninstall the update or either it says that the update isn't installed on the system;
T thliaw Member Joined Aug 18, 2015 Posts 20 Aug 27, 2015 #18 Hi Aura, It says that the update isn't installed on the system... Thanks & BRs, thliaw
T thliaw Member Joined Aug 18, 2015 Posts 20 Aug 27, 2015 #19 Hi Aura, Here is the SxS file i exported from my registry. https://www.dropbox.com/s/xr2w69toniqhibu/SxS.rar?dl=0 Thanks & BRs, thliaw
Hi Aura, Here is the SxS file i exported from my registry. https://www.dropbox.com/s/xr2w69toniqhibu/SxS.rar?dl=0 Thanks & BRs, thliaw
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Aug 27, 2015 #20 Alright, try the following please. On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below (you can copy/paste it, to paste in the command prompt, right-click inside it and select Paste): dism /online /remove-package /packagenameackage_1_for_kb3033890_bf~31bf3856ad364e35~amd64~~6.1.1.0 Let me know the outcome of the command: either it uninstall the update or either it says that the update isn't installed on the system;
Alright, try the following please. On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below (you can copy/paste it, to paste in the command prompt, right-click inside it and select Paste): dism /online /remove-package /packagenameackage_1_for_kb3033890_bf~31bf3856ad364e35~amd64~~6.1.1.0 Let me know the outcome of the command: either it uninstall the update or either it says that the update isn't installed on the system;