Hi, just curious if you've looked at the data. The reason I refreshed my system was because I could not open any browsers to connect to the internet. Right now, pages and apps are slow to respond and all browsers are slow. For example, if I click on an app on my desktop, it takes up to 5 minutes to open and often times freezes when it does open. I tried to DL Windows 8.1 but an error popped up that I need to update, however Windows update is not working and will not DL updates. It says I have 100 updates to install. It installed a few updates after I refreshed my system but has not since. That's been a few days ago. My antivirus also came back with a message about updates. I tried the Microsoft window fix and it said it fixed the problem but after a restart and trying to update again, it just hangs at 0%. Thank you for your support.
