E Exelion AI Well-known member Joined Jul 4, 2015 Posts 45 Location denmark Jul 4, 2015 #1 my windows update wont update it gives me error 80070246 sfc/scannow won't work and says something like "windows resourceprotection could not perform the requested action" and sfcfix does not seam to find anything, but the log and CBS is below. i use win 7 64bit on a laptop :) Attachments SFCFix.txt 1.3 KB · Views: 10 CBS.zip 2 MB · Views: 5
my windows update wont update it gives me error 80070246 sfc/scannow won't work and says something like "windows resourceprotection could not perform the requested action" and sfcfix does not seam to find anything, but the log and CBS is below. i use win 7 64bit on a laptop :)
zcomputerwiz Windows Update Expert Joined Jan 10, 2015 Posts 5,185 Location USA Jul 7, 2015 #2 Components Registry Collection Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. [sfcfixdownload]Download SFCFix[/sfcfixdownload] (by niemiro) and save this to your Desktop. Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a log should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text. https://dl.dropboxusercontent.com/u...eric/Collect/COMPONENTS/SFCFixScript.txt?dl=1
Components Registry Collection Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. [sfcfixdownload]Download SFCFix[/sfcfixdownload] (by niemiro) and save this to your Desktop. Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a log should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text. https://dl.dropboxusercontent.com/u...eric/Collect/COMPONENTS/SFCFixScript.txt?dl=1
LogBot Well-known member Joined Jul 26, 2013 Posts 1,608 Jul 8, 2015 #3 Logfile submission from Exelion AI Logfile submission from Exelion AI. The logfiles are available at: https://www.sysnative.com/niemiro/fileDistribution/2015-07/6149.zip
Logfile submission from Exelion AI Logfile submission from Exelion AI. The logfiles are available at: https://www.sysnative.com/niemiro/fileDistribution/2015-07/6149.zip
E Exelion AI Well-known member Joined Jul 4, 2015 Posts 45 Location denmark Jul 8, 2015 #4 thanks for the response. i followed the instructions and here is the result. Read More: SFCFix version 2.4.5.0 by niemiro. Start time: 2015-07-08 11:24:45.515 Microsoft Windows 7 Service Pack 1 - amd64 Using .txt script file at C:\Users\BJB\Desktop\SFCFixScript.txt [0] Collect:: directive completed successfully. Successfully processed all directives. SFCFix version 2.4.5.0 by niemiro has completed. Currently storing 0 datablocks. Finish time: 2015-07-08 11:28:26.730 ----------------------EOF--------------------
thanks for the response. i followed the instructions and here is the result. Read More: SFCFix version 2.4.5.0 by niemiro. Start time: 2015-07-08 11:24:45.515 Microsoft Windows 7 Service Pack 1 - amd64 Using .txt script file at C:\Users\BJB\Desktop\SFCFixScript.txt [0] Collect:: directive completed successfully. Successfully processed all directives. SFCFix version 2.4.5.0 by niemiro has completed. Currently storing 0 datablocks. Finish time: 2015-07-08 11:28:26.730 ----------------------EOF--------------------
zcomputerwiz Windows Update Expert Joined Jan 10, 2015 Posts 5,185 Location USA Jul 8, 2015 #5 System Update Readiness Tool (SURT) Download and run the System Update Readiness Tool here: System Update Readiness Tool This tool will take some time to complete - when it has finished, attach C:\Windows\CBS\CheckSUR.log with your reply.
System Update Readiness Tool (SURT) Download and run the System Update Readiness Tool here: System Update Readiness Tool This tool will take some time to complete - when it has finished, attach C:\Windows\CBS\CheckSUR.log with your reply.
E Exelion AI Well-known member Joined Jul 4, 2015 Posts 45 Location denmark Jul 8, 2015 #6 ok i used the tool and im guessing you mean C:\Windows\Logs\CBS\CheckSUR.log since i could not find the file at C:\Windows\CBS\CheckSUR.log. Attachments CheckSUR.log 5.9 KB · Views: 3
ok i used the tool and im guessing you mean C:\Windows\Logs\CBS\CheckSUR.log since i could not find the file at C:\Windows\CBS\CheckSUR.log.
zcomputerwiz Windows Update Expert Joined Jan 10, 2015 Posts 5,185 Location USA Jul 10, 2015 #7 Yes, thanks :) There's some registry corruption that will have to be repaired, I'm working on a fix and will get back to you.
Yes, thanks :) There's some registry corruption that will have to be repaired, I'm working on a fix and will get back to you.
E Exelion AI Well-known member Joined Jul 4, 2015 Posts 45 Location denmark Jul 10, 2015 #8 thank you very much i'l be waiting :)
zcomputerwiz Windows Update Expert Joined Jan 10, 2015 Posts 5,185 Location USA Jul 10, 2015 #9 Have you ever tested or replaced RAM on this laptop?
E Exelion AI Well-known member Joined Jul 4, 2015 Posts 45 Location denmark Jul 11, 2015 #10 no i have not
zcomputerwiz Windows Update Expert Joined Jan 10, 2015 Posts 5,185 Location USA Jul 11, 2015 #11 Please follow the instructions on this page to test your RAM : Diagnosing memory problems on your computer Copied here for reference: Open Memory Diagnostics Tool by clicking the Start button , and then clicking Control Panel. In the search box, type Memory, and then click Diagnose your computer's memory problems. If you're prompted for an administrator password or confirmation, type the password or provide confirmation. Click to expand... Memory problems can cause the type of corruption we are finding and all sorts of other problems too. Please post back with the results of the memory test.
Please follow the instructions on this page to test your RAM : Diagnosing memory problems on your computer Copied here for reference: Open Memory Diagnostics Tool by clicking the Start button , and then clicking Control Panel. In the search box, type Memory, and then click Diagnose your computer's memory problems. If you're prompted for an administrator password or confirmation, type the password or provide confirmation. Click to expand... Memory problems can cause the type of corruption we are finding and all sorts of other problems too. Please post back with the results of the memory test.
E Exelion AI Well-known member Joined Jul 4, 2015 Posts 45 Location denmark Jul 12, 2015 #12 it did not detect anything
zcomputerwiz Windows Update Expert Joined Jan 10, 2015 Posts 5,185 Location USA Jul 12, 2015 #13 Good. Let's replace the components hive. Components Hive Replacement Download the repaired hive COMPONENTS.zip Right click on the downloaded file and choose Extract All. Click Browse, choose your Desktop folder, click OK, then click Extract. Click your Start button and type cmd in the search box. Right-click on cmd.exe that comes up in the search results and select Run as administrator. Answer Yes to the UAC prompt. Copy/Paste the following lines into the command-prompt and hit enter after each. ren C:\Windows\System32\Config\COMPONENTS COMPONENTS.old copy %userprofile%\Desktop\components.hive C:\Windows\System32\Config\COMPONENTS If at any point you get an error message stop and post back with the message If the 'ren' (rename) command results in 'access denied', 'file in use' or something similar, reboot your computer and try again.
Good. Let's replace the components hive. Components Hive Replacement Download the repaired hive COMPONENTS.zip Right click on the downloaded file and choose Extract All. Click Browse, choose your Desktop folder, click OK, then click Extract. Click your Start button and type cmd in the search box. Right-click on cmd.exe that comes up in the search results and select Run as administrator. Answer Yes to the UAC prompt. Copy/Paste the following lines into the command-prompt and hit enter after each. ren C:\Windows\System32\Config\COMPONENTS COMPONENTS.old copy %userprofile%\Desktop\components.hive C:\Windows\System32\Config\COMPONENTS If at any point you get an error message stop and post back with the message If the 'ren' (rename) command results in 'access denied', 'file in use' or something similar, reboot your computer and try again.
E Exelion AI Well-known member Joined Jul 4, 2015 Posts 45 Location denmark Jul 12, 2015 #14 i followed the instructions with no errors and i tested windows updates and it says install new windows update-software
i followed the instructions with no errors and i tested windows updates and it says install new windows update-software
zcomputerwiz Windows Update Expert Joined Jan 10, 2015 Posts 5,185 Location USA Jul 12, 2015 #15 Try running system file checker (sfc /scannow) and post c:\Windows\logs\cbs\cbs.log when it completes
Try running system file checker (sfc /scannow) and post c:\Windows\logs\cbs\cbs.log when it completes
E Exelion AI Well-known member Joined Jul 4, 2015 Posts 45 Location denmark Jul 12, 2015 #16 Windows updates found 112 updates and sfc actually progresses count up percents so it's looking good :)
Windows updates found 112 updates and sfc actually progresses count up percents so it's looking good :)
E Exelion AI Well-known member Joined Jul 4, 2015 Posts 45 Location denmark Jul 12, 2015 #17 it just finished https://www.dropbox.com/s/qajl3ky3i7dul6b/CBS (2).zip?dl=0
zcomputerwiz Windows Update Expert Joined Jan 10, 2015 Posts 5,185 Location USA Jul 12, 2015 #18 Very good, it's looking better but there are a couple more things to fix. I'll get back to you.
E Exelion AI Well-known member Joined Jul 4, 2015 Posts 45 Location denmark Jul 13, 2015 #19 i updated as much as i could from windows updates and now it says there are no more updates but i dont see the get windows 10 icon. and i also had a blue screen
i updated as much as i could from windows updates and now it says there are no more updates but i dont see the get windows 10 icon. and i also had a blue screen
zcomputerwiz Windows Update Expert Joined Jan 10, 2015 Posts 5,185 Location USA Jul 13, 2015 #20 1. Download the Sysnative BSOD Dump + System File Collection App - save to Documents folder - https://www.sysnative.com/apps/SysnativeBSODCollectionApp.exe 2. Run the app - Double-click on the downloaded EXE file Output = new folder created in Documents + a zipped version -- SysnativeFileCollectionApp + SysnativeFileCollectionApp.zip 3. Upload SysnativeFileCollectionApp.zip If the zip is too large to attach, upload to OneDrive, DropBox, or SendSpace (or any other service you like) and post a link here.
1. Download the Sysnative BSOD Dump + System File Collection App - save to Documents folder - https://www.sysnative.com/apps/SysnativeBSODCollectionApp.exe 2. Run the app - Double-click on the downloaded EXE file Output = new folder created in Documents + a zipped version -- SysnativeFileCollectionApp + SysnativeFileCollectionApp.zip 3. Upload SysnativeFileCollectionApp.zip If the zip is too large to attach, upload to OneDrive, DropBox, or SendSpace (or any other service you like) and post a link here.