S Scyna Member Joined May 13, 2015 Posts 12 Jul 2, 2015 #1 So there are a bunch of optional windows 8.1 updates that resolves problems but cant install any of them. I also can't install Cumulative update for IE 11 (kb3058515). Dism and sfc couldn't fix the errors it found. This is on Windows 8.1 64 bit. Updates not installing KB3013791 Kb3018467 KB3029438 KB3029606 KB3050267 KB3054256 KB3058168 KB3059316 KB3060383 KB3060793 KB3061468 KB3063843 KB3064209 link for CBS folder https://mega.nz/#!CYA0Ba5Z!1buk2Nt2tDM63jOPxRYE7PttMHEdsBQgz2JzV3SrO6E Attachments dism.log 921.8 KB · Views: 3
So there are a bunch of optional windows 8.1 updates that resolves problems but cant install any of them. I also can't install Cumulative update for IE 11 (kb3058515). Dism and sfc couldn't fix the errors it found. This is on Windows 8.1 64 bit. Updates not installing KB3013791 Kb3018467 KB3029438 KB3029606 KB3050267 KB3054256 KB3058168 KB3059316 KB3060383 KB3060793 KB3061468 KB3063843 KB3064209 link for CBS folder https://mega.nz/#!CYA0Ba5Z!1buk2Nt2tDM63jOPxRYE7PttMHEdsBQgz2JzV3SrO6E
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,131 Location United States Jul 4, 2015 #2 Hello and welcome Due to the precise nature of your corruption, you will receive help from a user named Aura. He's one of our senior trainees here who's in his final phrase of his studies and needs to gain some real world experience in specific areas of Windows Update. This means that he'll be assisting you, but that I will first need to double check and approve his fixes before he posts them to you. If anything this is a good thing for you because it means that you've got at least two of us watching over your thread, but it will unfortunately add a slight delay between each reply. I hope that you understand and can accept the need for us to train up new members in this way in order to carry on doing what we do here, however, if for any reason you object to this setup, I will happily take on your thread myself. Thank you very much for your understanding. We'll be with you very shortly.
Hello and welcome Due to the precise nature of your corruption, you will receive help from a user named Aura. He's one of our senior trainees here who's in his final phrase of his studies and needs to gain some real world experience in specific areas of Windows Update. This means that he'll be assisting you, but that I will first need to double check and approve his fixes before he posts them to you. If anything this is a good thing for you because it means that you've got at least two of us watching over your thread, but it will unfortunately add a slight delay between each reply. I hope that you understand and can accept the need for us to train up new members in this way in order to carry on doing what we do here, however, if for any reason you object to this setup, I will happily take on your thread myself. Thank you very much for your understanding. We'll be with you very shortly.
S Scyna Member Joined May 13, 2015 Posts 12 Jul 5, 2015 #3 I'm fine with this as long as you check his work =D
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Jul 6, 2015 #4 Hi Scyna :) My name is Aura and I'll be assisting you under Biran's supervision (like he explained already). For starters, I would like you to uninstall the KB3022345 and try to install the other Windows Updates after. If you don't know how to uninstall a Windows Update, follow the instructions in the link below. Remove an update - Windows Help - Tip: you can enter the number of the update in the search box in the top-right corner of the window to find it easily
Hi Scyna :) My name is Aura and I'll be assisting you under Biran's supervision (like he explained already). For starters, I would like you to uninstall the KB3022345 and try to install the other Windows Updates after. If you don't know how to uninstall a Windows Update, follow the instructions in the link below. Remove an update - Windows Help - Tip: you can enter the number of the update in the search box in the top-right corner of the window to find it easily
S Scyna Member Joined May 13, 2015 Posts 12 Jul 6, 2015 #5 I uninstalled that update and still couldn't install the other updates
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Jul 9, 2015 #6 Alright. You have a few permission issues we'll try to take care of. If we cannot solve them, this issue might be impossible to fix without a repair install. Follow the instructions below please. Windows Repair All-In-One NOTE: Before following to step below, please disable your Antivirus software or any other real-time security software that you have enabled. Download the portable version of Windows Repair All-In-One; Move the file (archive) on your Desktop, and extract it there; Go in the tweaking.com_windows_repair_aio folder, then Tweaking.com - Windows Repair folder, right-click on Repair_Windows.exe and select Run as Administrator; From there, click on the Next button until you are presented with an Open Repairs button and click on it; Let the Registry back up complete, and move on to the check-list window; Click on the Unselect All button at the bottom, then check the following items: 01 - Reset Registry Permissions 02 - Reset File Permissions 03 - Reset Service Permissions 04 - Register System Files 05 - Repair WMI 06 - Repair Windows Firewall 10 - Remove Policies Set By Infection 14 - Remove Temp Files 15 - Repair Proxy Settings 17 - Repair Windows Updates 21 - Repair MSI (Windows Installer) 26 - Restore Important Windows Services Once done, click on the Start Repairs button and let the scan execute; If you are being prompted with a Security Warning, allow it to go through; Once the repair is complete, it'll ask you to restart your computer, please do it;
Alright. You have a few permission issues we'll try to take care of. If we cannot solve them, this issue might be impossible to fix without a repair install. Follow the instructions below please. Windows Repair All-In-One NOTE: Before following to step below, please disable your Antivirus software or any other real-time security software that you have enabled. Download the portable version of Windows Repair All-In-One; Move the file (archive) on your Desktop, and extract it there; Go in the tweaking.com_windows_repair_aio folder, then Tweaking.com - Windows Repair folder, right-click on Repair_Windows.exe and select Run as Administrator; From there, click on the Next button until you are presented with an Open Repairs button and click on it; Let the Registry back up complete, and move on to the check-list window; Click on the Unselect All button at the bottom, then check the following items: 01 - Reset Registry Permissions 02 - Reset File Permissions 03 - Reset Service Permissions 04 - Register System Files 05 - Repair WMI 06 - Repair Windows Firewall 10 - Remove Policies Set By Infection 14 - Remove Temp Files 15 - Repair Proxy Settings 17 - Repair Windows Updates 21 - Repair MSI (Windows Installer) 26 - Restore Important Windows Services Once done, click on the Start Repairs button and let the scan execute; If you are being prompted with a Security Warning, allow it to go through; Once the repair is complete, it'll ask you to restart your computer, please do it;
S Scyna Member Joined May 13, 2015 Posts 12 Jul 9, 2015 #7 Okay I had to do it in safe mode, because It started doing nothing after 20 mins waiting on it. In safe mode it only took 15 mins to complete. When I rebooted my screen was black so i waited like 5 mins? It still was black so I hard rebooted. The screen was still black, so I took a nap and let it sit there. When I woke up I was at the login screen, but it seem different. When I logged in it was like the same greeting when you first install windows 8. Then when I got to the desktop it had no background and some window services didn't load. So just in case I uninstalled my AV. After reboot everything was normal. Now I'm going to try to run these updates.
Okay I had to do it in safe mode, because It started doing nothing after 20 mins waiting on it. In safe mode it only took 15 mins to complete. When I rebooted my screen was black so i waited like 5 mins? It still was black so I hard rebooted. The screen was still black, so I took a nap and let it sit there. When I woke up I was at the login screen, but it seem different. When I logged in it was like the same greeting when you first install windows 8. Then when I got to the desktop it had no background and some window services didn't load. So just in case I uninstalled my AV. After reboot everything was normal. Now I'm going to try to run these updates.
S Scyna Member Joined May 13, 2015 Posts 12 Jul 9, 2015 #8 Thanks this works. All the updates installed just fine. Thank you so much for your help.
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Jul 9, 2015 #9 Glad to hear that Scyna! :) And you're welcome. If everything's good now, I'll be marking this thread as solved.
Glad to hear that Scyna! :) And you're welcome. If everything's good now, I'll be marking this thread as solved.
S Scyna Member Joined May 13, 2015 Posts 12 Jul 10, 2015 #10 What about the errors that sfc /scannow found?
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Jul 10, 2015 #11 There's only one corrupted payload, and it's part of the buggy KB3022345. SFC falsely report that file as being corrupted, even thought it's perfectly fine. Microsoft is aware of the issue and said that they'll address it in a later update. The two files are marked as static files in the update. When an advanced user runs the System File Checker Tool (sfc.exe), the files are unintentionally flagged as corrupted. There is no impact or actual corruption on a device running this update, and a later service update will resolve this issue. Click to expand... Source: https://support.microsoft.com/en-us/kb/3022345 Leaving it be won't affect your system at all.
There's only one corrupted payload, and it's part of the buggy KB3022345. SFC falsely report that file as being corrupted, even thought it's perfectly fine. Microsoft is aware of the issue and said that they'll address it in a later update. The two files are marked as static files in the update. When an advanced user runs the System File Checker Tool (sfc.exe), the files are unintentionally flagged as corrupted. There is no impact or actual corruption on a device running this update, and a later service update will resolve this issue. Click to expand... Source: https://support.microsoft.com/en-us/kb/3022345 Leaving it be won't affect your system at all.
S Scyna Member Joined May 13, 2015 Posts 12 Jul 10, 2015 #12 Alright thank you so much for your help.
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Jul 10, 2015 #13 No problem Scyna, you're welcome :)