No Updates on Win7/64 Home

EdNoUpd · May 20, 2015

Hello Sysnative Pros,

Would very much appreciate help with correcting this "no update" and missing "Features" problem. I get Error 80080005, (access denied) I've tried all the usual Fixit, MFC scannow, CheckSUR, etc. It seems to be a problem with corrupt permissions for "TrustedInstaller" and missing CBS stores.

Here is the CheckSur.log:
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-05-20 10:11
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
(f) CBS Registry Error 0x00000002 Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect Failed to open store key
Checking Component Watchlist
Checking Packages
(f) CBS Registry Error 0x00000002 Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\ Failed to open store key
Checking Component Store
(f) CSI Payload File Missing 0x00000000 jsproxy.dll x86_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_10.2.9200.20644_none_0ccd3742739739aa
Summary:
Seconds executed: 557
Found 3 errors
CSI Payload File Missing Total count: 1
CBS Registry Error Total count: 2

And here is the most recent portion of the CBS log:

2015-05-20 10:08:13, Info CBS Starting TrustedInstaller initialization.
2015-05-20 10:08:13, Info CBS Fallback code servicing stack search path during setup...
2015-05-20 10:08:13, Info CBS TI found cbscore.dll at: C:\Windows\servicing\0.0.0.1
2015-05-20 10:08:13, Info CBS Failed to load Core DLL from path: C:\Windows\servicing\0.0.0.1\cbscore.dll [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2015-05-20 10:08:13, Info CBS Failed to initialize CBS Core. [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2015-05-20 10:08:13, Info CBS Ending TrustedInstaller initialization.
2015-05-20 10:08:13, Info CBS Failed to initialize Trusted Installer. [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2015-05-20 10:08:13, Info CBS Starting TrustedInstaller finalization.
2015-05-20 10:08:13, Info CBS Trusted Installer core was not initialized.
2015-05-20 10:08:13, Info CBS Ending TrustedInstaller finalization.
2015-05-20 10:08:43, Info CBS Starting TrustedInstaller initialization.
2015-05-20 10:08:43, Info CBS Fallback code servicing stack search path during setup...
2015-05-20 10:08:43, Info CBS TI found cbscore.dll at: C:\Windows\servicing\0.0.0.1
2015-05-20 10:08:43, Info CBS Failed to load Core DLL from path: C:\Windows\servicing\0.0.0.1\cbscore.dll [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2015-05-20 10:08:43, Info CBS Failed to initialize CBS Core. [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2015-05-20 10:08:43, Info CBS Ending TrustedInstaller initialization.
2015-05-20 10:08:43, Info CBS Failed to initialize Trusted Installer. [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2015-05-20 10:08:43, Info CBS Starting TrustedInstaller finalization.
2015-05-20 10:08:43, Info CBS Trusted Installer core was not initialized.
2015-05-20 10:08:43, Info CBS Ending TrustedInstaller finalization.
2015-05-20 10:09:26, Info CBS Starting TrustedInstaller initialization.
2015-05-20 10:09:26, Info CBS Fallback code servicing stack search path during setup...
2015-05-20 10:09:26, Info CBS TI found cbscore.dll at: C:\Windows\servicing\0.0.0.1
2015-05-20 10:09:26, Info CBS Failed to load Core DLL from path: C:\Windows\servicing\0.0.0.1\cbscore.dll [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2015-05-20 10:09:26, Info CBS Failed to initialize CBS Core. [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2015-05-20 10:09:26, Info CBS Ending TrustedInstaller initialization.
2015-05-20 10:09:26, Info CBS Failed to initialize Trusted Installer. [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2015-05-20 10:09:26, Info CBS Starting TrustedInstaller finalization.
2015-05-20 10:09:26, Info CBS Trusted Installer core was not initialized.
2015-05-20 10:09:26, Info CBS Ending TrustedInstaller finalization.
2015-05-20 10:09:56, Info CBS Starting TrustedInstaller initialization.
2015-05-20 10:09:56, Info CBS Fallback code servicing stack search path during setup...
2015-05-20 10:09:56, Info CBS TI found cbscore.dll at: C:\Windows\servicing\0.0.0.1
2015-05-20 10:09:56, Info CBS Failed to load Core DLL from path: C:\Windows\servicing\0.0.0.1\cbscore.dll [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2015-05-20 10:09:56, Info CBS Failed to initialize CBS Core. [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2015-05-20 10:09:56, Info CBS Ending TrustedInstaller initialization.
2015-05-20 10:09:56, Info CBS Failed to initialize Trusted Installer. [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2015-05-20 10:09:56, Info CBS Starting TrustedInstaller finalization.
2015-05-20 10:09:56, Info CBS Trusted Installer core was not initialized.
2015-05-20 10:09:56, Info CBS Ending TrustedInstaller finalization.

CBS Registry missing keys.

Thank you for considering this request!

EdNoUpd · May 20, 2015

Here is the SFCFix.txt

SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-05-20 15:54:09.892
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.

AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 3
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-05-20 15:58:51.723
----------------------EOF-----------------------

Not sure if the CBS.zip got attached. Nothing seemed to "drag" but I did use "add files" with browse.

EdNoUpd · May 20, 2015

I think the CBS.zip is too big to attach. I couldn't select it and it didn't drag in with a check mark. It is well over 8.5 mb compressed. If a selection of it would help, please let me know. I think a smaller selection would attach. Just a guess.

Ed

EdNoUpd · May 22, 2015

Attached is some servicing stack info that may be helpful.View attachment ServicingStack.txt

Thanks,
Ed

BrianDrab · May 23, 2015

Hi and welcome to Sysnative. Before we get started, is this you that posted a topic over at Microsoft?
http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/cant-install-updates-on-windows-764-sp1/57cb6cf4-e4da-4177-bb57-99e60ca0d440?page=~pagenum~

EdNoUpd · May 24, 2015

Thank you Brian so much for the reply! Yes, what was actually determined after that thread was closed, was my hard drive was beginning to crash. Personal data recovery was then attempted. I also bought a replacement drive and was able to restore an image backup. This backup image still has the update problem, but seems to have no personal data loss from physical damage. It works well except for the update issues. On another hard drive I also did a factory restore and something like 8 hour of updates. It has no personal data or applications.

I would greatly appreciate your help in fixing my system. Thank you!

Ed

BrianDrab · May 24, 2015

In the Microsoft thread Go The Power asked you to do the following and it was never successfully done. Please do this first.

Click Start -> Inside the search field search for Powershell.exe
Press Enter
Inside the PowerShell windows copy the following command
get-acl "HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing" | fl >2
Press Enter
Type in notepad 2
Press Enter
Please post the contents of the notepad file back into this thread.

EdNoUpd · May 24, 2015

Thanks Brian. Here it is:
Path : Microsoft.PowerShell.Core\Registry::HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Bas
ed Servicing
Owner : BUILTIN\Administrators
Group : NT SERVICE\TrustedInstaller
Access : Everyone Allow FullControl
NT AUTHORITY\SYSTEM Allow FullControl
BUILTIN\Administrators Allow FullControl
BUILTIN\Users Allow FullControl
NT SERVICE\TrustedInstaller Allow FullControl
Audit :
Sddl : O:BAG:S-1-5-80-956008885-3418522649-1831038044-1853292631-2271478464D

AI(A;CI;KA;;;WD)(A;CI;KA;;;SY)(A;CI;KA;
;;BA)(A;CI;KA;;;BU)(A;CI;KA;;;S-1-5-80-956008885-3418522649-1831038044-1853292631-2271478464)

Ed

BrianDrab · May 24, 2015

Thanks. That looks good. No please do the following.

Step#1 - Export CBS Registry Key

Click on the Start

button and in the search box, type regedit
When you see regedit on the list, right-click on it and select Run as administrator
When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing
Once selected, click File > Export....
Change the Save as type: to Registry Hive Files (*.*)
Name this file CBS (with no file extension) and save it to your Desktop.

Once done please upload this file via Dropbox or One Drive or SendSpace.

EdNoUpd · May 24, 2015

I think you can find it here: https://www.dropbox.com/s/pb387txulpuegpv/CBS?dl=0

Thx - Ed

BrianDrab · May 24, 2015

I think you may have forgotten to change the Save as type to Registry Hive Files? Can you try again?

EdNoUpd · May 24, 2015

Sorry, maybe this will work: https://www.dropbox.com/s/pb387txulpuegpv/CBS?dl=0

BrianDrab · May 24, 2015

OK, so it doesn't look like you have any subkeys beneath the Component Based Servicing key, is that correct?

EdNoUpd · May 24, 2015

That is correct. I have no subkeys.

Ed

BrianDrab · May 25, 2015

That is very serious. At this point I'm gong to recommend a repair install. Have you ever done a repair install before?

EdNoUpd · May 25, 2015

I think I tried an Update install that didn't work. That's the same as a Repair install I believe.

Another thought - I do have another drive that I did a factory install on. Could I export the subkeys from that and import them into the system I'm trying to recover?

Also, there is an HP_RECOVERY (D) Partition. Could that be of any help?

BrianDrab · May 25, 2015

You can't use a hive from a different machine unfortunately. It would put your machine into an unknown state. If you backup all of your data then you can likely use the HP_RECOVERY partition to restore your machine back to when it was new and then just put your data back on. You'll have to re-install all of your programs as well though.

If you would like to take this approach, let me know.

EdNoUpd · May 25, 2015

Thanks Brian. Sorry I haven't been more clear. The hive would not be from a different machine. Here's what I did. After the disk crash of my Seagate 1TB drive, I installed a new 2TB internal WD drive. I then installed a clean Factory restore on the drive and brought the updates current. I saved that system image on a 2TB USB portable drive. The USB drive also had a system image of my corrupt system dated 4/30/2015.

Next, I removed the 2TB drive and installed a new 1TB WD internal drive in the same computer and then restored my 4/30/2015 system back to it using my USB portable drive.

At this point, I would like to attempt a hive transfer. I have both system images on my USB portable and DVD backups too.
If it doesn't work, I should have nothing more to lose, and I would then like your help splicing a new system together.

Please let me know what you think.

Thanks,
Ed

BrianDrab · May 25, 2015

OK, so you want to check if the hive exists in the 4/30/2015 backup and then use those? Sure you can try. There's no guarantee that would work. What format is the backup that you have on the USB drive?

EdNoUpd · May 25, 2015

I know the hive does not exist on the 4/30/2015 backup. That's the system we've been working on. It would be the target. I'm hoping I can use the hive from the factory restore with updates as the source.

The backups are full system images. I will have to go back to the factory restored system to do a hive export then go to the target system to import it. I have no idea what will result, but it seems worth a try. Would you suggest a export of the entire CBS or do separate subkey exports?

Thx
Ed

No Updates on Win7/64 Home

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