Windows Update Error: 800703F1 (Windows Configuration Registry Database Corrupt)

gearsparx · Oct 31, 2014

I've been trying to update my computer for over a year now (Win 8 to 8.1) and i've been getting error codes repeatedly (800703F1). Originally the windows store app didn't work (found an override code fix), but the OS still can't install the updates available. My PC originally came with Win 7 and I updated to Win 8 (everything went fine) until i tried to install 8.1). So far I've done everything from using the DISM tool, SFC Scan tool (didn't work), and finally used the SFCFix.exe (from niemero) and FINALLY got a decent answer... "error 1009, the configuration registry database is corrupted." I looked over the CBS log and found my PC "failed to load the COMPONENTS hive". Idk what to do.... please help.

View attachment CBS.zip

gearsparx · Oct 31, 2014

Here is the feedback from the SFCFix scan....

SFCFix version 2.4.1.0 by niemiro.
Start time: 2014-10-31 20:01:18.992
Not using a script file.

AutoAnalysis::
WARNING: Failed to check store directories with return code 1 and error code ERROR_FILE_NOT_FOUND. COMPONENTS hive may be corrupt.

WARNING: Components hive failed load test and may be corrupt.
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 2.4.1.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2014-10-31 20:12:48.776
----------------------EOF-----------------------

Hopefully this is a easy fix... :/

Go The Power · Oct 31, 2014

Hello and welcome to the forum.

Can you please go the following location C:\Windows\System32\config and look for the following files:
-COMPONENTS
-Any other files that start with the word COMPONENTS
-Or any files that have a similar name to COMPONENTS (it could be spelt different, have a number, a symbol etc)
If you find any please create a folder on your desktop and copy and paste all these files into this folder.
Next can you please zip this folder and upload them for me to analyze? The file may be too big to attach to this post, please use either Dropbox or One Drive.

Right click on the

button
Click on Command prompt (Admin) => Press Yes on the prompt
Inside the Command Prompt windows copy and paste the following command
dir %systemroot%\System32\config >1&&notepad 1
[*]Please post the contents of the notepad file back into this thread

gearsparx · Nov 1, 2014

Thanks for responding so quickly :)

The files is too large so i'll upload it thru Dropbox, but here is the feedback from the Command Prompt...

Volume in drive C has no label.
Volume Serial Number is DAB0-C820

Directory of C:\WINDOWS\System32\config

09/30/2014 08:24 PM <DIR> .
09/30/2014 08:24 PM <DIR> ..
11/16/2012 01:18 AM 262,144 BCD-Template
09/11/2013 11:11 AM 34,910,208 components
07/26/2012 01:26 AM 0 COMPONENTS.LOG
09/30/2014 08:23 PM 1,392,640 default
11/09/2013 11:17 AM 1,122,304 default.iobit
09/30/2014 08:23 PM 1,392,640 default.iodefrag.bak
07/26/2012 01:26 AM 0 DEFAULT.LOG
10/30/2014 09:29 AM 6,721,536 drivers
02/10/2013 06:31 AM 5,554,176 DRIVERS.iobit
07/26/2012 01:31 AM 164 FP
07/26/2012 01:26 AM <DIR> Journal
10/30/2014 12:11 PM <DIR> RegBack
09/30/2014 08:23 PM 114,688 sam
11/09/2013 11:17 AM 69,632 sam.iobit
09/30/2014 08:23 PM 114,688 sam.iodefrag.bak
09/30/2014 08:23 PM 28,672 security
11/09/2013 11:17 AM 28,672 security.iobit
09/30/2014 08:23 PM 28,672 security.iodefrag.bak
07/26/2012 01:26 AM 0 SECURITY.LOG
09/30/2014 08:23 PM 107,216,896 software
11/09/2013 11:17 AM 97,484,800 software.iobit
09/30/2014 08:23 PM 106,196,992 software.iodefrag.bak
07/26/2012 01:26 AM 0 SOFTWARE.LOG
09/30/2014 08:23 PM 54,525,952 system
07/26/2012 01:26 AM 0 SYSTEM.LOG
02/07/2014 07:49 PM <DIR> systemprofile
09/11/2013 11:18 AM <DIR> TxR
11/15/2012 10:12 PM 262,144 userdiff
24 File(s) 417,427,620 bytes
6 Dir(s) 151,551,406,080 bytes free

gearsparx · Nov 1, 2014

sorry, im gonna share it thru OneDrive.. here's the link:

http://1drv.ms/10Iq8Ev

Go The Power · Nov 1, 2014

Thank you, the COMPONENTS hive appears to be corrupt. I have had a quick look over it and nothing is standing out straight away as to what could be causing this. Please give me a few days days to look at it.

Alex

Go The Power · Nov 7, 2014

Hello again,

I am afraid I have some bad news for you, looking over the registry hive I was unable to work out why this is showing as corrupt or how to fix it. This is issue with the COMPONENTS hive that occurs from time to time. The bad news is that there is not currently a fix for this issue, the only we we currently have of fixing this one up is by doing a fresh install of Windows. You may have luck doing a repair install but most the time this will not resolve the issue and will require a fresh install of windows.

Alex

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Windows Update Error: 800703F1 (Windows Configuration Registry Database Corrupt)

gearsparx

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gearsparx

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Go The Power

Senior Administrator, Windows Update Expert, Contributor

gearsparx

New member

gearsparx

New member

Go The Power

Senior Administrator, Windows Update Expert, Contributor

Go The Power

Senior Administrator, Windows Update Expert, Contributor