Windows Update error 80070246

cbw2030 · Sep 29, 2014

I have drove my self crazy trying to fix my PC. First off I am only trying to update because I believe my problem has to be windows update. So I have never successfully update windows 7 64 on this computer. I read a previous forum post about this erro on here and it didnt help I tried to the tool the mod made in the sticky and got this
AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: -138
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 8
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.

Failed to generate a complete zip file. Upload aborted.

SFCFix version 2.4.1.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2014-09-29 01:02:02.173
----------------------EOF-----------------------

Anyway I would appreciate any help I can get.

LogBot · Sep 29, 2014

Logfile submission from cbw2030

Logfile submission from cbw2030.

The logfiles are available at: https://www.sysnative.com/niemiro/fileDistribution/2014-09/2308.zip

cbw2030 · Oct 1, 2014

I would appreciate any help I can get. I know people are doing this for free. I am just so frustrated. I was an IT in the navy for four years, but ive been out of the game so long it seems I forgot how to troubleshoot : /

Go The Power · Oct 2, 2014

Hi cbw2030,

The errors that appear here are not easy ones to fix, they relate to corrupt registry keys:

Code:

Checking Component Store
(f)	CSI Corrupt Component Keyform	0x00000000	identity	amd64_microsoft-windows-b..-feature-
eployment_31bf3856ad364e35_6.1.7601.17514_none_981af002b6fa2afd	identity and keyform do not match; keyform is wrong.
(f)	CSI Corrupt Identity	0xC0000161	(not UTF8)	amd6½_microsoft-windows-f..-feature-deployment_31bf3856ad364e35_6.1.ý601.17514_none_22cb62eadf98277f	Bad identity
(f)	CSI Manifest Missing	0x00000002	amd6½_microsoft-windows-f..-feature-deployment_31bf3856ad364e35_6.1.ý601.17514_none_22cb62eadf98277f.manifest	amd6½_microsoft-windows-f..-feature-deployment_31bf3856ad364e35_6.1.ý601.17514_none_22cb62eadf98277f	
(f)	CSI C Mark Deployment Not Marked	0x00000000	c!8e9309c6f09..e4485209036_31bf3856ad364e35_11.2.9600.17239_b0985e16767f28f0	amd64_8e9309c6f09cb381a0cc6e4485209036_31bf3856ad364e35_11.2.9600.17239_none_b0985e16767f28f0	
(f)	CSI C Mark Deployment Not Marked	0x00000000	c!475b7a1dfaa..fd33d718df4_31bf3856ad364e35_11.2.9600.17239_af697489c8f80ffd	amd64_475b7a1dfaaddec61b0a6fd33d718df4_31bf3856ad364e35_11.2.9600.17239_none_af697489c8f80ffd	
(f)	CSI C Mark Deployment Not Marked	0x00000000	c!8e9309c6f09..e4485209036_31bf3856ad364e35_11.2.9600.17239_b0985e16767f28f0	wow64_microsoft-windows-inetres-adm_31bf3856ad364e35_11.2.9600.17239_none_db51a2f8e131671d	
(f)	CSI C Mark Deployment Not Marked	0x00000000	c!475b7a1dfaa..fd33d718df4_31bf3856ad364e35_11.2.9600.17239_af697489c8f80ffd	wow64_microsoft-windows-ie-setup-support_31bf3856ad364e35_11.2.9600.17239_none_b292fdc4a7d7354c	
(f)	CSI C Mark Deployment Missing	0x00000000	c!62a81123614..f91e3=565b5_b03f5f7f11d50a3a_6.1.7601.22733_f469e8a637635b06	amd64_62a8112361480043a471ff91e39565b5_b03f5f7f11d50a3a_6.1.7601.22733_none_f469e8a637635b06

Code:

2014-09-29 00:53:40, Info                  CSI    0000000b Mismatch between identity keyform and parent key name: [ml:280{140},l:200{100}]"amd64_microsoft-windows-b..-feature-deployment_31bf3856ad364e35_6.1.7601.17514_none_981af002b6fa2afd" vs. [l:200{100}]"amd64_microsoft-windows-b..-feature-
eployment_31bf3856ad364e35_6.1.7601.17514_none_981af002b6fa2afd" on identity Microsoft-Windows-BusinessScanning-Feature-Deployment, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral
2014-09-29 00:53:41, Error                 CSI    0000000c@2014/9/29:04:53:41.736 (F) d:\win7sp1_gdr\base\lstring\lblob.cpp(2221): Error STATUS_ILLEGAL_CHARACTER originated in function RtlTranscodeLBlobs expression: __rv.UcsCharacter != (0xffffffff)
[gle=0x80004005]

These errors can be tricky to repair, there are only a few people that can successfully repair these sort of corruptions. I will see if I can get one to take a look for you.

Alex

NoelDP · Oct 2, 2014

I need to have a
look at your COMPONENTS registry hive

Please copy the
C:\Windows\System32\config\COMPONENTS
file (no extension) to your desktop and
then compress it - upload the compressed file to your favoured fileshare site
(preferably Dropbox or OneDrive) and post a link.

cbw2030 · Oct 2, 2014

NoelDP said:
I need to have a
look at your COMPONENTS registry hive

Please copy the
C:\Windows\System32\config\COMPONENTS
file (no extension) to your desktop and
then compress it - upload the compressed file to your favoured fileshare site
(preferably Dropbox or OneDrive) and post a link.

https://www.dropbox.com/s/i17s6rkepkxbt0h/COMPONENTS.zip?dl=0

Thank you for taking a look . I had the same problems on my old hard drive, I recently bought a Solid state hard drive and I thought a fresh install on a new hard drive would fix the issue but it didn't : /

NoelDP · Oct 3, 2014

I think I've managed to correct the bitflips...

I've uploaded a file - cbwaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it to your desktop.
Right-click on the file and select Extract All, and save to the default destination (which should be a folder on the desktop)

Create a new System Restore point

Open an Elevated Command Prompt, and run the following commands.

REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD1
COPY %userprofile%\desktop\cbwaa\COMPONENTS C:\Windows\System32\config

If you get an error with either command, STOP THERE - do not reboot! - post for instructions.

Assuming both commands go OK, reboot, and run another CheckSUR scan - post the new CheckSUR.log file.

cbw2030 · Oct 3, 2014

NoelDP said:
I think I've managed to correct the bitflips...

I've uploaded a file - cbwaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it to your desktop.
Right-click on the file and select Extract All, and save to the default destination (which should be a folder on the desktop)

Create a new System Restore point

Open an Elevated Command Prompt, and run the following commands.

REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD1
COPY %userprofile%\desktop\cbwaa\COMPONENTS C:\Windows\System32\config

If you get an error with either command, STOP THERE - do not reboot! - post for instructions.

Assuming both commands go OK, reboot, and run another CheckSUR scan - post the new CheckSUR.log file.

Hey Noel thanks for helping me. Heres what happened when I tried to run the commands

C:\Windows\system32>REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD1
The system cannot find the file specified.

C:\Windows\system32>COPY %userprofile%\desktop\cbwaa\COMPONENTS C:\Windows\Syste
m32\config
1 file(s) copied.

C:\Windows\system32>REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD1
A duplicate file name exists, or the file
cannot be found.

NoelDP · Oct 3, 2014

It looks to me as if you accidentally ran the first command twice.
The copy of the 'fixed' file happened as expected, and when you attempted the final command in your list above, and tried to delete the new copy, it ran into trying to overwrite the renamed version.

exit the Command window and reboot - then try CheckSUR again (it'll soon tell us what happened!)

cbw2030 · Oct 3, 2014

NoelDP said:
It looks to me as if you accidentally ran the first command twice.
The copy of the 'fixed' file happened as expected, and when you attempted the final command in your list above, and tried to delete the new copy, it ran into trying to overwrite the renamed version.

exit the Command window and reboot - then try CheckSUR again (it'll soon tell us what happened!)

thank you for being patient with me and working with me. I tried to run the tool and I got the error " Installer encountered an error 0x80070000d the data is invalid.

I've tried a fresh install before and it didn't work. Would it help somehow if I did a fresh install again?

NoelDP · Oct 4, 2014

As far as I can tell, there's nothing significantly wrong with the file - so that error message is possibly the result of corruption at your end.
Because bitflips are involved, I suspect that the problem is with hardware - probably RAM.

You should test the RAM for problems using MEMTEST86++
See the tutorial here... https://www.sysnative.com/forums/hardware-tutorials/3909-test-ram-with-memtest86.html

cbw2030 · Oct 4, 2014

NoelDP said:
As far as I can tell, there's nothing significantly wrong with the file - so that error message is possibly the result of corruption at your end.
Because bitflips are involved, I suspect that the problem is with hardware - probably RAM.

You should test the RAM for problems using MEMTEST86++
See the tutorial here... https://www.sysnative.com/forums/hardware-tutorials/3909-test-ram-with-memtest86.html

I ran the test and it came back with several bad sectors. I will replace the RAM but it might take me awhile financially to do it. I really appreciate your help and if I still have problems after I install I will post again. Again thank you for your time.

NoelDP · Oct 5, 2014

You're welcome - sorry that the outcome was cash-intensive!

Good luck.

cbw2030 · Oct 8, 2014

NoelDP said:
You're welcome - sorry that the outcome was cash-intensive!

Good luck.

Okay so I did come accross some ram from a friend I have it installed and I have no bad sectors but I still cant update windows. Code 80073712

NoelDP · Oct 9, 2014

There's probably residual registry problems, if you've note done a clean install (or a repair install) since the hardware change.
Since this is a fairly new install, I'd go for the clean install to ensure that there are no more hidden problems.

If this is a clean install already, post a new set of CBS files, and I'll take a look-see.

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Windows Update error 80070246

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