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    Mar 2012
    Adelaide, South Australia

    System Update Readiness Tool (SURT)

    System Update Readiness Tool (SURT)

    The System Update Readiness Tool (SURT) is a tool developed by Microsoft that is used to repair a computers Windows Update issues. Part of the repair stage is for SURT to locate and repair corrupt/missing update files, Windows Update registry keys and important system files. SURT goes through an extensive database that it uses to verify its files, to ensure none are missing or corrupt. This tool can help you fix most update issues, if they are from Windows Update installs or trying to install the latest Service Pack. A lot of Windows Update files will not be able to install if there are corruptions present on the machine. SURT is only available on Windows Vista, 7,Server 2008 and Server 2008 R2. If you have another version of Windows please create a new help thread in the Windows Update Forum here.

    Step One

    First thing to do is to download the version of SURT that matches your version of Windows version and Windows architecture (x86/x64/IA64).

    If you don't know what version of Windows you have or the Architecture, click on Show:
    Read More:

    Step Two

    Once you have the correct link to SURT -> Select your Language -> Press the Download button.

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    When prompted save the file to your Desktop.

    Step Three

    Once the download has been complete please go to your desktop and double click on SURT (It will have a similar name to 'Windows6.1-KB947821-v33-x86', depending on what version you have).

    SURT will now go through the installation process.

    click for full-size image

    click for full-size image

    When SURT has finished installing you should see a dialogue box, like the one below.

    click for full-size image

    Now even though SURT has said that it has installed, it is not installed like you would see with your normal day-to-day programs. There won't be any option to uninstall from Add/Remove programs and there won't be any shortcuts created on your desktop or inside the start menu.

    Step Four

    It's time to see what SURT has identified.

    1. Click the button -> then click Computer.
    2. Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder.
    3. Find and double click on the Logs folder.
    4. Double click on CBS.
    5. You should now see a file called CheckSUR.log.

    Take a look at the bottom of the log file and locate the line the says Summary: there will be a few different outputs depending on the outcome.

    No errors:
    Seconds executed:
    No errors detected
    Errors Found
    Seconds executed: 3984
     Found 47 errors
      CBS MUM Corrupt Total count: 46
      CBS Catalog Corrupt Total count: 1
    Errors found and Errors Repaired
    Seconds executed: 442
     Found 4 errors
     Fixed 4 errors
    Still having update errors? Did SURT fail to repair everything?

    If you are still experiencing Windows Update errors or if SURT detected errors that it could not fix, please create a new thread in the Windows Update forum here. When creating a new thread please include the contents of CheckSUR.log and one of the Windows Update staff will get you going again.

    Last edited by Go The Power; 09-14-2014 at 06:37 AM.
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