ssherjj Sysnative StaffMicrosoft MVPContributor Joined Sep 28, 2017 Posts 501 Location New York Aug 29, 2018 #1 Help please...I have an old 2008 Gateway desktop computer that is running pretty good. I have 2 500GB hard drives. Disk 0 has Windows 8.1 Pro N installed on it for many years. I installed Windows 10 Pro on the 2nd Partition. When my system boots up I get an option to Boot from 1- Windows 10, 2- Windows 8.1. As I boot up I click on Windows 8.1 and then the computer restarts and is Stuck in Windows Automatic Repair loop. I have tried resetting with Media DVD but it will not accept any of my Windows OS's. I am not really familiar with the Command Prompts that I can use?. In Disk Management I see the C drive and D drive when I am in Windows 10. I cannot format Disk 0. Both drives are Primary Partitions. It's been 5 years since I have had this dual setup and sadly have to say I have forgotten alot of things. It is confusing when Disk 0 is the D drive. Please let me know what you need from me or any advise is appreciated...no hurry for I cannot get to my Gateway Computer today. :banghead: Thank you!
Help please...I have an old 2008 Gateway desktop computer that is running pretty good. I have 2 500GB hard drives. Disk 0 has Windows 8.1 Pro N installed on it for many years. I installed Windows 10 Pro on the 2nd Partition. When my system boots up I get an option to Boot from 1- Windows 10, 2- Windows 8.1. As I boot up I click on Windows 8.1 and then the computer restarts and is Stuck in Windows Automatic Repair loop. I have tried resetting with Media DVD but it will not accept any of my Windows OS's. I am not really familiar with the Command Prompts that I can use?. In Disk Management I see the C drive and D drive when I am in Windows 10. I cannot format Disk 0. Both drives are Primary Partitions. It's been 5 years since I have had this dual setup and sadly have to say I have forgotten alot of things. It is confusing when Disk 0 is the D drive. Please let me know what you need from me or any advise is appreciated...no hurry for I cannot get to my Gateway Computer today. :banghead: Thank you!
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Aug 29, 2018 #2 Hi! Can I see your Boot Configuration Options in the BIOS/UEFI?
ssherjj Sysnative StaffMicrosoft MVPContributor Joined Sep 28, 2017 Posts 501 Location New York Aug 29, 2018 #3 Sure thing!
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Aug 29, 2018 #4 After Automatic Repair fails, it will create a file called: SrtTrail.txt (it will specify the location). Please attach it.
After Automatic Repair fails, it will create a file called: SrtTrail.txt (it will specify the location). Please attach it.
ssherjj Sysnative StaffMicrosoft MVPContributor Joined Sep 28, 2017 Posts 501 Location New York Aug 29, 2018 #5 Thank you here is the SrtTrail.txt.View attachment SrtTrail.txt
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Aug 29, 2018 #6 Have you performed HDD testing?
ssherjj Sysnative StaffMicrosoft MVPContributor Joined Sep 28, 2017 Posts 501 Location New York Aug 29, 2018 #7 No but that is a good start isn't it? I will do that when I get a chance .later tonight. Thank you!
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Aug 29, 2018 #8 Make sure to backup your data beforehand!
ssherjj Sysnative StaffMicrosoft MVPContributor Joined Sep 28, 2017 Posts 501 Location New York Aug 29, 2018 #9 Thank you Softwaremaniac! :)
ssherjj Sysnative StaffMicrosoft MVPContributor Joined Sep 28, 2017 Posts 501 Location New York Aug 29, 2018 #10 Hi Softwaremaniac I am not able to chkdsk /F to fix errors on the D Drive. Sorry..the picture is sideways for some reason.:r1:
Hi Softwaremaniac I am not able to chkdsk /F to fix errors on the D Drive. Sorry..the picture is sideways for some reason.:r1:
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Aug 29, 2018 #11 Please use this: Hard Drive Diagnostics & SSD Test Do you happen to have any earlier restore points you could go back to?
Please use this: Hard Drive Diagnostics & SSD Test Do you happen to have any earlier restore points you could go back to?
ssherjj Sysnative StaffMicrosoft MVPContributor Joined Sep 28, 2017 Posts 501 Location New York Aug 30, 2018 #12 No I tried that and there were not any Restore points. Can I just format the D drive in Windows 10? Even with the Drive being Disk 0?
No I tried that and there were not any Restore points. Can I just format the D drive in Windows 10? Even with the Drive being Disk 0?
ssherjj Sysnative StaffMicrosoft MVPContributor Joined Sep 28, 2017 Posts 501 Location New York Aug 30, 2018 #13 I will do the HDD tests that you linked me to. Probably tomorrow! Thank you! Its late here and I have to get some sleep.
I will do the HDD tests that you linked me to. Probably tomorrow! Thank you! Its late here and I have to get some sleep.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Aug 30, 2018 #14 That depends on the boot configuration. If it contains critical boot data required for the other OS to boot, then you may not be able to boot altogether. That should be checked out before attempting anything like formatting and similar. Good night. I am calling it a day!
That depends on the boot configuration. If it contains critical boot data required for the other OS to boot, then you may not be able to boot altogether. That should be checked out before attempting anything like formatting and similar. Good night. I am calling it a day!
ssherjj Sysnative StaffMicrosoft MVPContributor Joined Sep 28, 2017 Posts 501 Location New York Aug 30, 2018 #15 Goodnight and thank you for your help!:wave:
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Aug 30, 2018 #16 No problem. Good night.
ssherjj Sysnative StaffMicrosoft MVPContributor Joined Sep 28, 2017 Posts 501 Location New York Aug 30, 2018 #18 Hi Softwaremaniac! Sorry to say I haven't made it to the basement to do my job on checking out the HDD Testing yet. Looks like I will have to do that this weekend. Just a crazy week going on here... But lets say if that HD, Disk 0 (D) is bad, what can I do in that senerio? Disconnect that HD and format the other drive? Would I have to change the jumper pin to Cable Select? I still have to back up my Windows 10 (C) yet as I am not worried about losing anything on my other drive running 8.1. Just wondering. :huh:
Hi Softwaremaniac! Sorry to say I haven't made it to the basement to do my job on checking out the HDD Testing yet. Looks like I will have to do that this weekend. Just a crazy week going on here... But lets say if that HD, Disk 0 (D) is bad, what can I do in that senerio? Disconnect that HD and format the other drive? Would I have to change the jumper pin to Cable Select? I still have to back up my Windows 10 (C) yet as I am not worried about losing anything on my other drive running 8.1. Just wondering. :huh:
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Aug 30, 2018 #19 Hi! First and foremost, backup everything you need. As far as I have understood you can boot to Windows 10 HDD? If so, back up everything you need from there and while you are there, please get me a fully expanded screenshot of Disk Management. After all of that has been done, we'll proceed. Sounds good?
Hi! First and foremost, backup everything you need. As far as I have understood you can boot to Windows 10 HDD? If so, back up everything you need from there and while you are there, please get me a fully expanded screenshot of Disk Management. After all of that has been done, we'll proceed. Sounds good?
ssherjj Sysnative StaffMicrosoft MVPContributor Joined Sep 28, 2017 Posts 501 Location New York Aug 30, 2018 #20 Sounds perfect! Thank you so much:dance: