D dkarocks New member Joined Nov 12, 2016 Posts 2 Nov 12, 2016 #1 I am getting frequent interrupts which freezes the whole system for a second. I am attaching some screenshots from Latency Monitor which might be useful. I have also made a xperf trace too using this command: Code: xperf -on PROC_THREAD+LOADER+PROFILE+INTERRUPT+DPC+DRIVERS+POWER -stackwalk Profile -BufferSize 1024 -MinBuffers 256 -MaxBuffers 256 -MaxFile 256 -FileMode Circular Here is the link to the trace file Dropbox - CPU.zip Can someone have a look at this trace file and suggest what could be the problem? I would be glad to provide any additional info if needed.. Thanks
I am getting frequent interrupts which freezes the whole system for a second. I am attaching some screenshots from Latency Monitor which might be useful. I have also made a xperf trace too using this command: Code: xperf -on PROC_THREAD+LOADER+PROFILE+INTERRUPT+DPC+DRIVERS+POWER -stackwalk Profile -BufferSize 1024 -MinBuffers 256 -MaxBuffers 256 -MaxFile 256 -FileMode Circular Here is the link to the trace file Dropbox - CPU.zip Can someone have a look at this trace file and suggest what could be the problem? I would be glad to provide any additional info if needed.. Thanks
xilolee Moderator Staff member Joined Dec 31, 2013 Posts 3,671 Location World, Europe, Italy Nov 21, 2016 #3 Hi dkarocks. :welcome: Please provide answers for (answer the best that you can): System Manufacturer? Laptop or Desktop? Exact model number (if laptop, check label on bottom) OS ? (Windows 10, 8.1, 8, 7, Vista) x86 (32bit) or x64 (64bit)? Service pack? What was original installed OS on system? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Age of system? (hardware) Age of OS installation? Have you re-installed the OS? CPU RAM (brand, model, which slots are you using?) Video Card MotherBoard - (if NOT a laptop) Power Supply - brand & wattage (if laptop, skip this one) What security software are you using? (Firewall, antivirus, antimalware, antispyware, and so forth) Are you using proxy, vpn, ipfilters or similar software? Are you using Disk Image tools? (like daemon tools, alcohol 52% or 120%, virtual CloneDrive, roxio software) Are you currently under/overclocking? Are there overclocking software installed on your system? System information log The following command should be run from an elevated command prompt. It should generate a log, named MsInfo.nfo, on your desktop, after some time (few seconds or minutes). Read More: How to open an elevated command prompt in ALL windows versions: click (or right-click) on Windows Start, click in the searchbox (or click Search, or start to type directly), type CMD, press and hold CTRL and SHIFT keys (on your keyboard), press enter (on your keyboard), release all the keys, click yes to UAC window (if you disabled UAC, this shouldn't appear) Code: msinfo32 /nfo msinfo32 /nfo "%userprofile%\desktop\MsInfo.nfo" (Then upload it here) Retrieve System Information, using speccy Download Speccy portable - actual version 1.29.714 (click), unzip/decompress it and put it on your desktop. When the program opens, it will retrieve some information regarding your system. Once it's done, select the File menu and choose Publish snapshot. Answer Yes to the confirmation message. (Or generate a log in your pc, if you prefer to not publish the snapshot for some reason) On the next screen that comes up, choose the Copy to Clipboard button and paste this link in your next reply. (Or upload here the generated log, in case you didn't publish the snapshot) Last edited: Nov 21, 2016
Hi dkarocks. :welcome: Please provide answers for (answer the best that you can): System Manufacturer? Laptop or Desktop? Exact model number (if laptop, check label on bottom) OS ? (Windows 10, 8.1, 8, 7, Vista) x86 (32bit) or x64 (64bit)? Service pack? What was original installed OS on system? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Age of system? (hardware) Age of OS installation? Have you re-installed the OS? CPU RAM (brand, model, which slots are you using?) Video Card MotherBoard - (if NOT a laptop) Power Supply - brand & wattage (if laptop, skip this one) What security software are you using? (Firewall, antivirus, antimalware, antispyware, and so forth) Are you using proxy, vpn, ipfilters or similar software? Are you using Disk Image tools? (like daemon tools, alcohol 52% or 120%, virtual CloneDrive, roxio software) Are you currently under/overclocking? Are there overclocking software installed on your system? System information log The following command should be run from an elevated command prompt. It should generate a log, named MsInfo.nfo, on your desktop, after some time (few seconds or minutes). Read More: How to open an elevated command prompt in ALL windows versions: click (or right-click) on Windows Start, click in the searchbox (or click Search, or start to type directly), type CMD, press and hold CTRL and SHIFT keys (on your keyboard), press enter (on your keyboard), release all the keys, click yes to UAC window (if you disabled UAC, this shouldn't appear) Code: msinfo32 /nfo msinfo32 /nfo "%userprofile%\desktop\MsInfo.nfo" (Then upload it here) Retrieve System Information, using speccy Download Speccy portable - actual version 1.29.714 (click), unzip/decompress it and put it on your desktop. When the program opens, it will retrieve some information regarding your system. Once it's done, select the File menu and choose Publish snapshot. Answer Yes to the confirmation message. (Or generate a log in your pc, if you prefer to not publish the snapshot for some reason) On the next screen that comes up, choose the Copy to Clipboard button and paste this link in your next reply. (Or upload here the generated log, in case you didn't publish the snapshot)