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High DPC Latency and frequent Interrupts

dkarocks

New member
Joined
Nov 12, 2016
Posts
2
I am getting frequent interrupts which freezes the whole system for a second. I am attaching some screenshots from Latency Monitor which might be useful. Capture1.PNGCapture.PNG

I have also made a xperf trace too using this command:
Code:
xperf -on PROC_THREAD+LOADER+PROFILE+INTERRUPT+DPC+DRIVERS+POWER -stackwalk Profile -BufferSize 1024 -MinBuffers 256 -MaxBuffers 256 -MaxFile 256 -FileMode Circular

Here is the link to the trace file Dropbox - CPU.zip

Can someone have a look at this trace file and suggest what could be the problem?
I would be glad to provide any additional info if needed..

Thanks
 
Hi dkarocks. :welcome:

  • Please provide answers for (answer the best that you can):
    • System Manufacturer?
    • Laptop or Desktop?
    • Exact model number (if laptop, check label on bottom)
    • OS ? (Windows 10, 8.1, 8, 7, Vista)
    • x86 (32bit) or x64 (64bit)?
    • Service pack?
    • What was original installed OS on system?
    • Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?
    • Age of system? (hardware)
    • Age of OS installation?
    • Have you re-installed the OS?
    • CPU
    • RAM (brand, model, which slots are you using?)
    • Video Card
    • MotherBoard - (if NOT a laptop)
    • Power Supply - brand & wattage (if laptop, skip this one)
    • What security software are you using? (Firewall, antivirus, antimalware, antispyware, and so forth)
    • Are you using proxy, vpn, ipfilters or similar software?
    • Are you using Disk Image tools? (like daemon tools, alcohol 52% or 120%, virtual CloneDrive, roxio software)
    • Are you currently under/overclocking? Are there overclocking software installed on your system?

  • System information log
    The following command should be run from an elevated command prompt.
    It should generate a log, named MsInfo.nfo, on your desktop, after some time (few seconds or minutes).
    Read More:
    Code:
    msinfo32 /nfo msinfo32 /nfo "%userprofile%\desktop\MsInfo.nfo"
    (Then upload it here)

  • Retrieve System Information, using speccy
    1. Download Speccy portable - actual version 1.29.714 (click), unzip/decompress it and put it on your desktop.
    2. When the program opens, it will retrieve some information regarding your system.
    3. Once it's done, select the File menu and choose Publish snapshot. Answer Yes to the confirmation message.
      (Or generate a log in your pc, if you prefer to not publish the snapshot for some reason)
    4. On the next screen that comes up, choose the Copy to Clipboard button and paste this link in your next reply.
      (Or upload here the generated log, in case you didn't publish the snapshot)
 
Last edited:

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