R roromanman Contributor Joined Apr 26, 2018 Posts 18 Apr 26, 2018 #1 Hi, I've been experiencing latency issues mainly attributed to ndis. I've attempted to uninstall all drivers, reinstall latest drivers, reset tcip, disable antivirus. I've disabled the wifi network and bluetooth adapters. The network ethernet driver performs worse when on the latest driver, so I rolled back to the previous driver. Anyone's assistance would be greatly appreciated! Log files are available on this link: system logs.zip - Google Drive Cheers, Roromanman
Hi, I've been experiencing latency issues mainly attributed to ndis. I've attempted to uninstall all drivers, reinstall latest drivers, reset tcip, disable antivirus. I've disabled the wifi network and bluetooth adapters. The network ethernet driver performs worse when on the latest driver, so I rolled back to the previous driver. Anyone's assistance would be greatly appreciated! Log files are available on this link: system logs.zip - Google Drive Cheers, Roromanman
R roromanman Contributor Joined Apr 26, 2018 Posts 18 May 5, 2018 #2 Re: High Latency NDIS.sys So I've done a couple more tests today (images attached): uninstalled all network drivers and reinstalled - performed test off ethernet disabled ethernet and used wifi only used wifi only and reset network settings rolled back usb driver After doing all that, it seems much better than it was! I read somewhere about doing a clean windows install, does any have any ideas whether that would be worthwhile? Regards, Ro ro man man
Re: High Latency NDIS.sys So I've done a couple more tests today (images attached): uninstalled all network drivers and reinstalled - performed test off ethernet disabled ethernet and used wifi only used wifi only and reset network settings rolled back usb driver After doing all that, it seems much better than it was! I read somewhere about doing a clean windows install, does any have any ideas whether that would be worthwhile? Regards, Ro ro man man
xilolee Moderator Staff member Joined Dec 31, 2013 Posts 3,671 Location World, Europe, Italy May 5, 2018 #3 Hi roromanman. :welcome: Try to set ram speed to 1600.
R roromanman Contributor Joined Apr 26, 2018 Posts 18 May 5, 2018 #4 Hi Xilolee! :wave: Slight improvement again, it seems like it is not causing the stuttering to music and freezing that is was before. Is this amount of latency an issue, or should I keep trying to reduce? Regards, rorormanman
Hi Xilolee! :wave: Slight improvement again, it seems like it is not causing the stuttering to music and freezing that is was before. Is this amount of latency an issue, or should I keep trying to reduce? Regards, rorormanman
R roromanman Contributor Joined Apr 26, 2018 Posts 18 May 5, 2018 #5 roromanman said: Hi Xilolee! :wave: Slight improvement again, it seems like it is not causing the stuttering to music and freezing that is was before. Is this amount of latency an issue, or should I keep trying to reduce? Regards, View attachment 35071 rorormanman Click to expand... Spoke too soon, it is higher again and causing stuttering. Cheers, Rohan
roromanman said: Hi Xilolee! :wave: Slight improvement again, it seems like it is not causing the stuttering to music and freezing that is was before. Is this amount of latency an issue, or should I keep trying to reduce? Regards, View attachment 35071 rorormanman Click to expand... Spoke too soon, it is higher again and causing stuttering. Cheers, Rohan
R roromanman Contributor Joined Apr 26, 2018 Posts 18 May 12, 2018 #6 Hi All, So I did a clean install of windows 10 - complete format. Issues still exist. Applied the same measures as listed above. Have attached pictures of measures. Change is that storport.sys is now the offender, any ideas anyone? Regards, Roromanman
Hi All, So I did a clean install of windows 10 - complete format. Issues still exist. Applied the same measures as listed above. Have attached pictures of measures. Change is that storport.sys is now the offender, any ideas anyone? Regards, Roromanman
xilolee Moderator Staff member Joined Dec 31, 2013 Posts 3,671 Location World, Europe, Italy May 13, 2018 #7 Remove the dust inside your pc, disconnect and reconnect all cables, check if they aren't damaged.
R roromanman Contributor Joined Apr 26, 2018 Posts 18 May 14, 2018 #8 Hi Xilolee, Dust removed, cables disconnected and reconnected, no cables were damaged. Removed and reinserted RAM and graphics card. Storport.sys is still causing latency. Any other ideas? Regards, Roromanman
Hi Xilolee, Dust removed, cables disconnected and reconnected, no cables were damaged. Removed and reinserted RAM and graphics card. Storport.sys is still causing latency. Any other ideas? Regards, Roromanman
R roromanman Contributor Joined Apr 26, 2018 Posts 18 Jun 16, 2018 #9 Hi, I am striking out as to how to diagnose this issue, does anyone have any ideas? Regards, Roromanman
Hi, I am striking out as to how to diagnose this issue, does anyone have any ideas? Regards, Roromanman
xilolee Moderator Staff member Joined Dec 31, 2013 Posts 3,671 Location World, Europe, Italy Jun 17, 2018 #10 Post dumo free portable (click) results here (menu action, export, text file).
R roromanman Contributor Joined Apr 26, 2018 Posts 18 Jun 19, 2018 #11 Hi Xilolee, I ran dumo and updated everything possible with the OEM tools (Radeon for AMD, Intel for Intel items, Realtek for Realtek items). Dumo appears to have versions that exceed what are available by manufacturer release? I ran latencymon before updating and after. It seemed to have same effect as previous attempts where the latest drivers appear to cause greater latency issues?
Hi Xilolee, I ran dumo and updated everything possible with the OEM tools (Radeon for AMD, Intel for Intel items, Realtek for Realtek items). Dumo appears to have versions that exceed what are available by manufacturer release? I ran latencymon before updating and after. It seemed to have same effect as previous attempts where the latest drivers appear to cause greater latency issues?
xilolee Moderator Staff member Joined Dec 31, 2013 Posts 3,671 Location World, Europe, Italy Jun 19, 2018 #12 Try this procedure (click)
R roromanman Contributor Joined Apr 26, 2018 Posts 18 Jun 20, 2018 #13 Hi Xilolee, I changed the registry value. Now the USBport.sys is the only driver causing the issue?
R roromanman Contributor Joined Apr 26, 2018 Posts 18 Jun 22, 2018 #14 Hi, Well this has me stumped, if I run on wifi only, tcpip is the main issue, followed by the storage port driver?
Hi, Well this has me stumped, if I run on wifi only, tcpip is the main issue, followed by the storage port driver?
R roromanman Contributor Joined Apr 26, 2018 Posts 18 Jun 29, 2018 #15 Hi All, Does anyone have a guide or a link to a guide that shows how to comprehensively troubleshoot and diagnose latency issues? Regards, Roromanman
Hi All, Does anyone have a guide or a link to a guide that shows how to comprehensively troubleshoot and diagnose latency issues? Regards, Roromanman
R roromanman Contributor Joined Apr 26, 2018 Posts 18 Jul 14, 2018 #16 Hi All, Anyone got any ideas? Do I try some other forum? Anyone got any tips? Regards, Roromanman
axe0 Administrator, BSOD Academy Instructor, Security Analyst Staff member Joined May 21, 2015 Posts 3,330 Location Holland Jul 14, 2018 #17 Hi roromanman, Could you follow step F again in POSTING INSTRUCTIONS for DPC/ISR latency, stuttering, cracks/pops.
Hi roromanman, Could you follow step F again in POSTING INSTRUCTIONS for DPC/ISR latency, stuttering, cracks/pops.
R roromanman Contributor Joined Apr 26, 2018 Posts 18 Jul 14, 2018 #18 Hi, Link to trace file roromanman.zip - Google Drive Regards, Roromanman
axe0 Administrator, BSOD Academy Instructor, Security Analyst Staff member Joined May 21, 2015 Posts 3,330 Location Holland Jul 15, 2018 #19 Please temporary remove Kaspersky and use Windows Defender as alternative.
R roromanman Contributor Joined Apr 26, 2018 Posts 18 Jul 16, 2018 #20 Hi, I removed ZoneAlarm (don't have Kaspersky installed), and there seemed to be a minor improvement. Still getting latency issues, though not as bad, screenshot attached. So now back to USB port, HDAudiobus, ntosknrl. Any ideas? Regards, Roromanman
Hi, I removed ZoneAlarm (don't have Kaspersky installed), and there seemed to be a minor improvement. Still getting latency issues, though not as bad, screenshot attached. So now back to USB port, HDAudiobus, ntosknrl. Any ideas? Regards, Roromanman