pocttopus Well-known member Joined Jun 10, 2014 Posts 62 Location Naboo Dec 2, 2017 #1 Hello, I am having issues with my two LED monitors. After I shut down the desktop pc, monitor still continue to work and does not goes to sleep or shut downs itself. There is one message which goes around the screen with "Check cable connection". I used one VGA and one HDMI cable and there is no change after using on both monitors. The current monitor is model of Philips 223V7QHSB (223V7QHSB/00 Philips Full HD LCD monitor 223V7QHSB V Line 22 (21.5"/54.6 cm diag.) Full HD (1920 x 1080) - Philips Support) with latest driver installed. OS: Windows 10 Enterprise 2016 LTSB Motherboard: Asus h81m-k Graphics: Intel HD4400 (i3-4160)
Hello, I am having issues with my two LED monitors. After I shut down the desktop pc, monitor still continue to work and does not goes to sleep or shut downs itself. There is one message which goes around the screen with "Check cable connection". I used one VGA and one HDMI cable and there is no change after using on both monitors. The current monitor is model of Philips 223V7QHSB (223V7QHSB/00 Philips Full HD LCD monitor 223V7QHSB V Line 22 (21.5"/54.6 cm diag.) Full HD (1920 x 1080) - Philips Support) with latest driver installed. OS: Windows 10 Enterprise 2016 LTSB Motherboard: Asus h81m-k Graphics: Intel HD4400 (i3-4160)
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Dec 2, 2017 #2 Re: Monitor does not goes to sleep after my pc shut down Check cable connection message is normal as it refers to the fact that the GPU is not sending any image to the screen (because the PC is turrned off).
Re: Monitor does not goes to sleep after my pc shut down Check cable connection message is normal as it refers to the fact that the GPU is not sending any image to the screen (because the PC is turrned off).
pocttopus Well-known member Joined Jun 10, 2014 Posts 62 Location Naboo Dec 2, 2017 #3 Re: Monitor does not goes to sleep after my pc shut down Earlier I had experience when monitor goes down or sleep (something like these) and does not show any kind of message. LED light/indicator is also on, not blinking like other situations. Can I solve this?
Re: Monitor does not goes to sleep after my pc shut down Earlier I had experience when monitor goes down or sleep (something like these) and does not show any kind of message. LED light/indicator is also on, not blinking like other situations. Can I solve this?
xilolee Moderator Staff member Joined Dec 31, 2013 Posts 3,670 Location World, Europe, Italy Dec 2, 2017 #4 Did you change your hardware? I.e., was you using another machine when the monitor went to sleep on its own? If yes, could you post the other machine details (system specs, especially the graphic card)?
Did you change your hardware? I.e., was you using another machine when the monitor went to sleep on its own? If yes, could you post the other machine details (system specs, especially the graphic card)?
pocttopus Well-known member Joined Jun 10, 2014 Posts 62 Location Naboo Dec 2, 2017 #5 xilolee said: Did you change your hardware? I.e., was you using another machine when the monitor went to sleep on its own? If yes, could you post the other machine details (system specs, especially the graphic card)? Click to expand... No, I did not change anything. I am using the same machine all the time. I thought that this was an issue at the old monitor, but when I bought a new one the problem still exist.
xilolee said: Did you change your hardware? I.e., was you using another machine when the monitor went to sleep on its own? If yes, could you post the other machine details (system specs, especially the graphic card)? Click to expand... No, I did not change anything. I am using the same machine all the time. I thought that this was an issue at the old monitor, but when I bought a new one the problem still exist.
xilolee Moderator Staff member Joined Dec 31, 2013 Posts 3,670 Location World, Europe, Italy Dec 2, 2017 #6 But did other monitors go to sleep in the past, with the same configuration/hardware? Or are you referring to other machines? Check in your bios settings (Advanced - System Agent Configuration - Graphics Configuration) the Render standby option: is it auto, enabled or disabled? You can also search DPMS/DPST in your BIOS (not sure if they're available). Last edited: Dec 2, 2017
But did other monitors go to sleep in the past, with the same configuration/hardware? Or are you referring to other machines? Check in your bios settings (Advanced - System Agent Configuration - Graphics Configuration) the Render standby option: is it auto, enabled or disabled? You can also search DPMS/DPST in your BIOS (not sure if they're available).
pocttopus Well-known member Joined Jun 10, 2014 Posts 62 Location Naboo Dec 2, 2017 #7 xilolee said: But did other monitors go to sleep in the past, with the same configuration/hardware? Click to expand... At the beginning older monitor goes to sleep, but somehow after some time he continued to be turned on. I thought that this was issue from the old monitor, but when I bought a new one, the problem continues immediately. xilolee said: Or are you referring to other machines? Click to expand... No xilolee said: Check in your bios settings (Advanced - System Agent Configuration - Graphics Configuration) the Render standby option: is it auto, enabled or disabled? You can also search DPMS/DPST in your BIOS (not sure if they're available). Click to expand... It's auto. I didn't found DPMS/DPST in bios settings. Attachments IMG_20171202_204144.jpg 155.6 KB · Views: 4
xilolee said: But did other monitors go to sleep in the past, with the same configuration/hardware? Click to expand... At the beginning older monitor goes to sleep, but somehow after some time he continued to be turned on. I thought that this was issue from the old monitor, but when I bought a new one, the problem continues immediately. xilolee said: Or are you referring to other machines? Click to expand... No xilolee said: Check in your bios settings (Advanced - System Agent Configuration - Graphics Configuration) the Render standby option: is it auto, enabled or disabled? You can also search DPMS/DPST in your BIOS (not sure if they're available). Click to expand... It's auto. I didn't found DPMS/DPST in bios settings.
xilolee Moderator Staff member Joined Dec 31, 2013 Posts 3,670 Location World, Europe, Italy Dec 2, 2017 #8 Did you change any settings in the bios that could explain the current behavior? Did you already try to load optimized defaults? Did you use in the past (or are you still using) any software to optimize/tweak windows? (small list of examples: piriform ccleaner, wisecleaner, kerish doctor, ashampoo WinOptimizer, RegSeeker, TuneUp utilities, GlarySoft utilities, and so forth)
Did you change any settings in the bios that could explain the current behavior? Did you already try to load optimized defaults? Did you use in the past (or are you still using) any software to optimize/tweak windows? (small list of examples: piriform ccleaner, wisecleaner, kerish doctor, ashampoo WinOptimizer, RegSeeker, TuneUp utilities, GlarySoft utilities, and so forth)
pocttopus Well-known member Joined Jun 10, 2014 Posts 62 Location Naboo Dec 2, 2017 #9 xilolee said: Did you change any settings in the bios that could explain the current behavior? Click to expand... No, I had not made any changes to BIOS. xilolee said: Did you already try to load optimized defaults? Click to expand... No. xilolee said: Did you use in the past (or are you still using) any software to optimize/tweak windows? (small list of examples: piriform ccleaner, wisecleaner, kerish doctor, ashampoo WinOptimizer, RegSeeker, TuneUp utilities, GlarySoft utilities, and so forth) Click to expand... I am using fresh installation of Win10 only couple of days, so I did not installed any kind of software from this list. I am using this:
xilolee said: Did you change any settings in the bios that could explain the current behavior? Click to expand... No, I had not made any changes to BIOS. xilolee said: Did you already try to load optimized defaults? Click to expand... No. xilolee said: Did you use in the past (or are you still using) any software to optimize/tweak windows? (small list of examples: piriform ccleaner, wisecleaner, kerish doctor, ashampoo WinOptimizer, RegSeeker, TuneUp utilities, GlarySoft utilities, and so forth) Click to expand... I am using fresh installation of Win10 only couple of days, so I did not installed any kind of software from this list. I am using this:
xilolee Moderator Staff member Joined Dec 31, 2013 Posts 3,670 Location World, Europe, Italy Dec 2, 2017 #10 Iobit driver booster and eusing registry cleaner fall in that list. Did you already use them? Try to load optimized defaults.
Iobit driver booster and eusing registry cleaner fall in that list. Did you already use them? Try to load optimized defaults.
pocttopus Well-known member Joined Jun 10, 2014 Posts 62 Location Naboo Dec 2, 2017 #11 I found in BIOS that earlier I had enabled cpu virtualization. After disabling the function monitor give a message that he is going on a sleep mode and led light/indicator was blinking. After couple of minutes the monitor has turned on by itself. Is that necessary to remove driver booster and eusing registry cleaner? I am very satisfied with them.
I found in BIOS that earlier I had enabled cpu virtualization. After disabling the function monitor give a message that he is going on a sleep mode and led light/indicator was blinking. After couple of minutes the monitor has turned on by itself. Is that necessary to remove driver booster and eusing registry cleaner? I am very satisfied with them.
xilolee Moderator Staff member Joined Dec 31, 2013 Posts 3,670 Location World, Europe, Italy Dec 2, 2017 #12 No, I just asked you if you already used them. If you didn't already use them, they couldn't be the culprits. But if you used them, we can't exclude they are the problem. Or you must be sure that you had the problem even without them, after the clean installation of windows.
No, I just asked you if you already used them. If you didn't already use them, they couldn't be the culprits. But if you used them, we can't exclude they are the problem. Or you must be sure that you had the problem even without them, after the clean installation of windows.
pocttopus Well-known member Joined Jun 10, 2014 Posts 62 Location Naboo Dec 2, 2017 #13 Yes, I understand. I think that the problem existed even without them I had just remove them just to see if anything changes and unfortunately monitor still is turned on after shutting down the pc.
Yes, I understand. I think that the problem existed even without them I had just remove them just to see if anything changes and unfortunately monitor still is turned on after shutting down the pc.
xilolee Moderator Staff member Joined Dec 31, 2013 Posts 3,670 Location World, Europe, Italy Dec 2, 2017 #14 If I correctly understood, you tried to use the VGA connection (between your monitor and your pc), but the monitor still didn't shutdown. Does this happen only with this kind of OS (Windows 10 Enterprise 2016 LTSB)? I.e., did you check if this happens even on another OS (Win10 Home or Pro), with the VGA connection?
If I correctly understood, you tried to use the VGA connection (between your monitor and your pc), but the monitor still didn't shutdown. Does this happen only with this kind of OS (Windows 10 Enterprise 2016 LTSB)? I.e., did you check if this happens even on another OS (Win10 Home or Pro), with the VGA connection?
pocttopus Well-known member Joined Jun 10, 2014 Posts 62 Location Naboo Dec 3, 2017 #15 Previous I used Windows 10 Pro with old monitor with VGA cable. There was not HDMI or DVI output. The old monitor was not shutting down. Later I bought a new monitor and installed Windows 10 Enterprise LTSB. Now I am able to use VGA and HDMI cables and on both cables, the monitor is not shutting down.
Previous I used Windows 10 Pro with old monitor with VGA cable. There was not HDMI or DVI output. The old monitor was not shutting down. Later I bought a new monitor and installed Windows 10 Enterprise LTSB. Now I am able to use VGA and HDMI cables and on both cables, the monitor is not shutting down.
xilolee Moderator Staff member Joined Dec 31, 2013 Posts 3,670 Location World, Europe, Italy Dec 3, 2017 #16 Try these: - Control Panel\Hardware and Sound\Power Options\System Settings - change settings that are currently unavailable - untick turn on fast startup - ok - From an elevated command prompt run this command: powercfg /h off Shutdown your pc and see if it worked.
Try these: - Control Panel\Hardware and Sound\Power Options\System Settings - change settings that are currently unavailable - untick turn on fast startup - ok - From an elevated command prompt run this command: powercfg /h off Shutdown your pc and see if it worked.
pocttopus Well-known member Joined Jun 10, 2014 Posts 62 Location Naboo Dec 3, 2017 #17 xilolee said: Try these: - Control Panel\Hardware and Sound\Power Options\System Settings - change settings that are currently unavailable - untick turn on fast startup - ok - From an elevated command prompt run this command: powercfg /h off Shutdown your pc and see if it worked. Click to expand... Is this okay because nothing has changed. EDIT* I didn't run as administrator so that was the error from cmd. After I used run as administrator there was no error. But after I shut down the computer, there is a different message on the screen of the monitor which is also blinking and almost impossible to read the text so it was difficult to understand "No video input" Also forgot to mention that I am using SSD from Samsung 850 Evo which also comes with Samsung Magician software.
xilolee said: Try these: - Control Panel\Hardware and Sound\Power Options\System Settings - change settings that are currently unavailable - untick turn on fast startup - ok - From an elevated command prompt run this command: powercfg /h off Shutdown your pc and see if it worked. Click to expand... Is this okay because nothing has changed. EDIT* I didn't run as administrator so that was the error from cmd. After I used run as administrator there was no error. But after I shut down the computer, there is a different message on the screen of the monitor which is also blinking and almost impossible to read the text so it was difficult to understand "No video input" Also forgot to mention that I am using SSD from Samsung 850 Evo which also comes with Samsung Magician software.
xilolee Moderator Staff member Joined Dec 31, 2013 Posts 3,670 Location World, Europe, Italy Dec 3, 2017 #18 Try this: first log off (of windows), then shutdown. Note: I tried to shutdown my machine and the monitor was turned off (with both fast startup enabled and disabled): W10 home x64 v1709b16299 and VGA connection. It works also on another machine: Win10 pro x64 v1709b16299 and DVI-D connection (but the monitor must be switched on with its button at windows startup). Last edited: Dec 4, 2017
Try this: first log off (of windows), then shutdown. Note: I tried to shutdown my machine and the monitor was turned off (with both fast startup enabled and disabled): W10 home x64 v1709b16299 and VGA connection. It works also on another machine: Win10 pro x64 v1709b16299 and DVI-D connection (but the monitor must be switched on with its button at windows startup).
pocttopus Well-known member Joined Jun 10, 2014 Posts 62 Location Naboo Dec 4, 2017 #19 I tried to log off then shutdown but everything is the same. He went to go sleep but after a couple of minutes by itself he turned on. Damm, this thing is so annoying.
I tried to log off then shutdown but everything is the same. He went to go sleep but after a couple of minutes by itself he turned on. Damm, this thing is so annoying.
xilolee Moderator Staff member Joined Dec 31, 2013 Posts 3,670 Location World, Europe, Italy Dec 4, 2017 #20 Did you already try a reset? (Monitor menu, setup, reset, yes)